First Steps in Making Your Decision

The Cloud Series:

Tim Weber, Director of Infrastructure ServicesADNET Technologies, LLC

Brian Mulligan, Sales Manager, Enterprise ServicesComcast Business Services

Agenda

Why are we here? State of the cloud Connectivity for the cloud Protecting your data Cloud ready applications Wrap-up Questions

Why Are We Here?

Are you…

Using the cloud? (Are you sure?)

Considering going to the cloud? What scares you about going to the cloud?

Ruling out the cloud as an option? Why?

State of the Cloud

Cloud is here to stay Can help to reduce costs & complexity No silver bullet Lots of confusion in the marketplace

The Hype Cycle

Source: Gartner Hype Cycle for Emerging Technologies

Cloud Considerations

Connectivity Complexity Costs Core to the business Culture

Connectivity for the Cloud

Comcast Business Class

Exploding bandwidth demands

Driving need for the ultimate in high performance networking

Meaningful Use is driving network traffic grow resulting in stressed infrastructure

MORE CONTENT

MORE DEVICES MORE APPLICATIONS

MORE ON-DEMAND ACCESS

Network traffic growth is stressing current infrastructure

IT leaders demand high-performance network connectivity

Not applicable

Other

Stress on the network from BYOT

Cloud computing initiatives

Virtualization

Business continuity/Disaster recovery

Bandwidth intensive apps

0 10 20 30 40 50 60 70 80

6

7

23

39

51

56

74

Majority of surveyed IT leaders see bandwidth intensive applications, business continuity/disaster recovery and virtualized resources as contributing to the demand for high-performance connectivity.

Technology benefits of high-performance connectivity

Other

Ability to Reduce Security Risk

High Bandwidth Across Multiple Sites

Ability to Reduce Downtime

Improves Scalability

Increases High Availability

Improves Reliability

Increases Bandwidth

Application Speed + Performance

0 10 20 30 40 50 60 70 80 90

2

24

39

41

51

54

57

64

77

Other

Lowers TCO

Reduces OPEX

Meet Customer Needs

Increases Efficiency

Increases Productivity

0 10 20 30 40 50 60 70 80

2

22

35

54

67

73

Business benefits of high-performance connectivity

Comcast’s high-capacity connectivity solutions address IT challenges

Application Performance

Regulatory Compliance

Secure Connection to the Cloud

Business Continuity

Support

SecureData CenterConnection

Effectiveness and Efficiency

Highly reliable, secure and scalable connectivity to

enterprise or 3rd-party data center.

NEED ANSWER

Reliable, secure and scalable data center connectivity

Rely on carrier-grade point-to-point and multi-point Metro

Ethernet services from Comcast Business Class.

Business continuity

Highly reliable, secure and scalable data and Internet connectivity for seamless business operations when

disaster strikes.

NEED ANSWER Carrier-grade Metro Ethernet and voice services delivered over a diverse and resilient

fiber optic network.

Comcast offers the largest facilities-based last mile alternative to the phone company.

Comcast Network

MPLS CoreVPLS

Ethernet LAN

L2VPNEthernet P2P

Any to Any Network Point to Point Network

CPE CPE CPE CPE CPE CPE

Cloud computing

Exploit appropriate cloud-based opportunities without

connectivity limitations.

NEED ANSWER

Rely on Ethernet Dedicated Internet Access from Comcast Business Class to get to and

from the cloud.

• Single links from company offices to the cloud are single points of failure

• To ensure IT continuity requires a second network link

Double Down to the Cloud

Solutions to address network constraints

NEEDHighly scalable, reliable and secure bandwidth via network services

ANSWERRely on carrier-

grade Metro-Ethernet services available in easily

adjustable increments

betweeen 1 Mbps and 10Gbps

Ethernet Private Line Ethernet Virtual Private Line Ethernet Network Service Ethernet Dedicated Internet

16

DATA & INTERNET

VOICE

Business VoiceEdge Business Class Trunks Business Class Voice

Comcast Business Services portfolio

Comcast people and resources make the difference

SUPPORT

• Experienced team with thousands of dedicated professionals

• Carrier class network engineering support experts on staff

• Strong local presence in every market Comcast services with customer service, engineering and technical support available 24/7/365 to support customer needs

• Ongoing multilayer, proactive monitoring and troubleshooting

• Business Services Network Operations Centers (BNOCs) provide redundancy and operate 24x7x365

• Responsive to changes in network demand

LOCAL PRESENCE

NETWORK MANAGEMENT

Cloud Readiness

Complexity

• How “cloudable” are your applications?• SaaS applications• What if there is no SaaS?

Costs

Cloud is not always cheaper Cost factors to consider

Total costs for maintaining (either) Bandwidth upgrades?

Need to understand your ROI

Core to the Business

How relevant is the function to your business If not core, then why are you doing it? If core, what is your tolerance for downtime?

Culture

Are you a control freak? Security – is the cloud more or less secure? Can you organization deal with the change?

Protecting Your Data

Data Security

Elephant in the room Giving up control

(In many cases, your data is safer in the cloud than your office)

How Can I Know it is Safe?

• Know your vendors• Levels of protection (access control, password, encryption)

• Levels of backup

• Keep personal & corporate data separate• Challenging with the concept of BYOD

• Strong policies can be your friend• For example – what can people do from their mobile devices? What type of

data do we allow them to access?

Now What?

So where do we go from here? Cloud forces clarity on what you do Need to know what is core and what isn’t Are your apps cloudable?

We can help Review of your systems Lead you down a path – incremental change

Appendix

Ethernet Private Line

OVERVIEW

Reliable, flexible, high bandwidth alternative to traditional TDMPrivate Lines, enabling customers to connect CPE using a lower cost Ethernet interface.

FEATURES BENEFITS

Allows customers to use any VLANs orEthernet control protocol across the service.

Meet the demand of bandwidth-intensiveapplications without disrupting your internal customers’ needs with flexible, scalable point-to-point configurations delivering high-capacity fiber connections between two sites.

Ethernet Virtual Private Line - EVPL

OVERVIEW

Reliable, flexible, cost effective alternative to traditional TDM Private Lines, Frame Relay or ATM, delivering the highbandwidth you need, when and where you need it.

FEATURES BENEFITS

Similar to Ethernet Private Line, Ethernet Virtual Private Line provides an Ethernet Virtual Connection between two customer locations,replacing frame relay or ATM services while also supporting Service Multiplexed User Network Interfaces (UNI).

Allows for a single physical connection to customer premise equipment for multiple virtual connections.

Ethernet Network Service - ELAN

OVERVIEW

A reliable, cost effective alternative to traditional hub and spoke network topologiesusing Frame Relay, TDM private lines or ATM, offering a more flexible and scalable network solution.

FEATURES BENEFITS

Perfect for organizations with many locations and high data traffic, Comcast Ethernet Network Service enables customers to connectphysically distributed locations across a MAN as if they are on the LAN.

The service provides VLAN transparency, allowing customers to implement their own VLANs without coordination with Comcast.

Ethernet Dedicated Internet

OVERVIEW

A simple, reliable and more flexible option to traditional private line dedicated Internet access services, providing higher bandwidth and increased efficiencies.

FEATURES BENEFITS

Ethernet Dedicated Internet provides an Ethernet Virtual Connection (EVC) from the customer premises location to a Comcast Internet Point of Presence (POP) router.

Comcast Business Class’ Ethernet interface enables compatibilitywith your LAN.