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Premium Services Forum Americas
New York
March 3, 2014
Achieving operational excellence and
harvesting the rewards of collaboration
Achieving operational excellence and
harvesting the rewards of collaboration
Welcome back to New York
Danny Smedley
March 3, 2014
Welcome Back
Three subcommittees:
• Cash & Trade
• Securities
• Technology
Benefits of being a member
• Gain insight
• Influence
• Hear from SMEs
Open to U.S. SWIFT Users
Announcements
11:00 am – 12 noon
Royale Room
Business Forum
Session
To join, contact: • Danny Smedley at [email protected]
• John J Masterson at [email protected]
18
35
9.6
57
41
Number of Premium and
Premium Plus Customers in
the Americas
Years SWIFT has
been in business
Latest Premium
Plus Survey
Results
PSF 2013 Attendees
Inches of snow
on February 13th
Agenda
09:00 – 09:10 Welcome
Danny Smedley, Director Customer Support, Americas
09:10 – 09:40 SWIFT in Your Region
Chris Church, CEO - Americas, Global Head of Securities
Danny Smedley, Director Customer Support, Americas
09:40 – 10:15 One step further in documentation
Bikash Mishra, Service Manager
10:15 – 10:45 About SWIFT.com in 2014
Cindy Wonsang, Service Manager
Ivania Martinez, Support Engineer
10:45 – 11:00 Coffee Break
11:00 -12:00 Security challenges – HSM and Services
Michael Girboux, Service Manager
Suk Rawat, Product Manager
12:00 – 13:00 Lunch
13:00– 14:00 The community approach to crisis – In the news
Becky Almodovar, Head of Key Client Support and Service
Management
Mariela Atanassova, Senior Facilitator
14:00 – 15:00 Knowing your SWIFTNet recovery features
Arnaud Boulnois, Head of Messaging Product Management
Prakash Lele, Head of SWIFTNet Delivery
15:00 – 15:30 Coffee Break activity – Discover more about your PSF
15:30 – 16:00 Integration Portfolio and Alliance Messaging Hub
Juan Martinez, Head of Applications, Integration & Partner Marketing
David Fergie, System Integration Expert
16:00– 17:00 Managing your information security challenges
Michael Fish, CIO, Head of Information Technology and Operations
17:00 – 17:15 Closing
Becky Almodovar, Head of Key Client Support and Service
Management
17:30 Dinner
Interactive Polling Stations
Pollev.com/psf2014
SWIFT in Your Region
Chris Church, CEO – Americas, Head of Securities
Danny Smedley, Director Customer Support, Americas
Achieving operational excellence and
harvesting the rewards of collaboration
SWIFT and Regional Update
Chris Church
Danny Smedley
10
One further step into documentation
Bikash Mishra – Service Manager
Integration of new features into the support system
Session objectives
• Provide insights as to what has been
done so far to documentation and what
the future looks like
• Explain what has changed
• Give insights how to get required
information
You had 3 main
recommendations
“Where would you
spend your
money?”
Last year’s PSF
Links and
references
UHB Homepage
Newsletter
enhancements
Four areas improved
Search
improvements
PSF 2013 Recommendations…
“The search does not find what we’re
looking for!” 1
Search Improvements
Improved relevance
Increased performance
User Interface
SMART Highlighting
Improved relevance
Increased performance
User Interface
SMART Highlighting
Algorithm refined
KB preview snippets before login
Improved relevance
Relevance algorithm based on date, source, content…
Improved relevance
Increased performance
User Interface
SMART Highlighting
Search Results faster
Improved relevance
Increased performance
User Interface
SMART Highlighting
More intuitive
Improved filter system
Increased character limits
Improved relevance
Increased performance
User Interface
SMART Highlighting
Context specific
Books
Products
Smart highlights – context specific information
Smart highlights – Another example
PSF 2013 Recommendations…
“We need hyperlink references!” 2
The platform is now ready as well!
As of now, all « new » and « updated » books will have
hyperlinked cross references.
Security Officer Guide
Self Help Guide
Release letters
Knowledge base tips
Topic references: Example Pricing tip
Pricing tip before Topic references
How to calculate the price of the FIN user-to-user
messages?
Description
This tip is useful if you are interested to know how SWIFT invoices
your everyday FIN user-to-user traffic.
Main Reference: SWIFT User Handbook > Pricing and Invoicing >
Price List ( January 2013):
1 Definitions, Price List
2.1.1 FIN User-to-User Traffic, Price List
The following parameters are to devise the fees of your sending FIN
user-to-user messages:
Message Type and Chargeable Units
Global Tier
Geographical routes
Any applicable discount / rebate, such as high volume FIN intra-
institution discount.
Any geographical surcharge
Other parameters when applicable, such as, Message priority and
delivery monitoring options,Test and Training traffic, etc.
Information
Message Type
FIN reporting Message Types: MT535. MT536, MT537, MT548,
MT569, MT940, MT941, MT942, MT950.
FIN non-reporting Message Types: All other non-system FIN
messages (categories 1- 9).
Chargeable unit
The fee for the transmission of a message is based on the chargeable
unit. The number of chargeable units of a message is computed by
dividing its actual length by the message base length.
Minimum is at 1 chargeable unit, even if the message length is less
than the base length.
Before After Pricing tip after Topic references
How to calculate the Price of the FIN user-to-user Messages Introduction This tip provides examples to illustrate how to calculate the price for the FIN user-to-user messages that you send. This tip is based on information from the Price List for SWIFT Messaging and Solutions document. To find this document, go to www.swift.com>Support>Documentation (User Handbook). Calculation of FIN user-to-user message fees The following parameters are used to define the fees of the FIN user-to-user messages that you send:
Message Types
Chargeable Units
Global Tier
Geographical Routes
Any applicable discount / rebate such as high volume FIN intra-institution discount
Any geographical surcharge
Other parameters when applicable such as message priority, delivery monitoring options, Test and
Training traffic Illustrative examples of message fee calculation
The tariff used in the following examples is referenced in the Price List for SWIFT Messaging and Solutions document, section User-to-User Traffic.
Example 1: International inter-institution message Scenario: BBBBGB2L sends an MT 700 to a CCCCATPP. Work out the following before calculation:
message type: MT 700 (non-reporting message)
message length: 3,500 characters (3,500 / 325 = 10.7692 chargeable units)
geographical route: international inter-institution
priority: urgent message with delivery notification and non-delivery warning
global tier: 5
This is a non-reporting, international inter-institution message with priority options. The calculation of the fee for this message is as follows:
EUR 0.0824 (unit price at Global Tier 5) x 10.7692 + EUR 0.56 (priority) = EUR 1.45
If this same message is sent from BBBBGB2L to ABCDMOMX, then the unit price is surcharged at 100 percent
(that is, the unit price is doubled) due to GEO premium (see Note).
New UHB Homepage
UHB revamp: Homepage tab
UHB revamp: Search driven
UHB revamp: Information banner
UHB revamp: Quick links
PSF 2013 Recommendations…
“We need to be notified about
documentation changes!” 3
Abstracts of new publications
UHB BI-Monthly newsletter
What?
Changes?
An overview of the updates on the User Handbook
Change synopsis for updates
Preview on next month’s publications schedule
Overview of content and direct links
to Release letters
If Knowledgebase tips relating to documentation
For non RSS subscribers, enhancements have been made to the
UHB Newsletter to address this request.
Thank you
SWIFT.com 2014
Cindy Wonsang – Service Manager
Ivania Martinez – Support Engineer
Coming changes and new applications
What we heard from you
Better
Tracking
Easy to find Easy to
use
Usability
More …..
What happens now ?
1. New swift.com profiles will go live on March 22nd 2014
2. What will happen to already registered users?
3. What will happen to pending request for registration and
change of profile?
Centralized Access Easy to
Find: All in
one place Case Manager
Knowledge Base
Operational Status
User Handbook
Download Center
Lease Line Utilization
SWIFTNet Services Directory
Help every step of the way ! Easy to
Find
Help !
Standardized Profiles Easier
Administration
Standard Profile
Standard Application Accesses
– Ordering and Billing Applications –
Delegation Easier
Administration
Delegations
B
C
A SWHQUSUS 123456 S.W.I.F.T.
Delegate your e-ordering
Remove delegation
Delegate e-ordering to another institution
Delegate your e-ordering
Delegate your e-ordering
Our ‘Before’ Training page
OLD
Usability
What is new here ?
Session details
Reporting Better
Tracking
Who are the
users ? Who delegated
what ?
Audit
reports ?
What next?
The results – 2 concept prototypes
Just examples
Which one do you want first?
Scenario 1
Scenario 2
Thank you
• Questions? Comments?
• Just want to chat about how swift.com could be of help?
• Please contact [email protected]
Networking Game
Picture
Skills/ interests/
knowledge
Connect!
Coffee Break
Security: HSMs and Services
Suk Rawat– Product Manager, Security Product Portfolio
Michael Girboux – Key Clients Service Manager
Addressing the challenges
Why refresh HSMs?
“Current HSM boxes are ageing and reaching end of product life. They must be refreshed to ensure safe and continuous operations”
Two-phase project
Will address the most urgent issue:
ageing hardware
HSM
Hardware
Refresh
New features will be introduced after
the hardware refresh
Objective is to simplify HSM operations
HSM
Usability
Evolution
Where are we now?
HSM Selection
Program preparation
SN Ph 2 Program Launch
Large
certificate
capacity
3 to 4 boxes
cluster Remote PED
2004 2005 2006 2007 2008 2009 2013 2014 2015
New HSM
Selection
201.. 2010 2011 2012
Key Clients
Consultation
PSF 2013
Refresh Kick-off
Collection of
Customer feedback
Program
Preparation
Shipment
& Delivery
Usability
enhancements
HSM box rollout timeline
2015 2014 2013
SWIFT readiness
Customer shipment
schedule communication
Ship refresh boxes
Install HSM box or
implement ARG
Leftover shipments
Complete refresh
End of Support
Sept 30th
End of support of
current boxes
Nov 15th
New box
ordering open
May-June
Shipment schedule
communication
Oct
Early adopter
phase
Jan
HSM Refresh
shipment starts
Prepare Install Complete
Rollout process
1
2
3
SWIFT has contacted all customers with shipment
schedule
SWIFT will send prefilled eOrder forms
Boxes will be shipped as per the shipping window
4 Customers have 6 months to install new
IS6 HSM box
T Shipment
month
T-16 Weeks Refresh Reminder
T-12 Weeks Prefilled eOrder
form via email
T+6 months End of Install Window
Old box replacement ends
T-6 Weeks Cust confirms
eOrder
for customers to review and accept
[12 weeks before shipment window]
New PED required
for IS6 HSM box New PED backward
compatible with IS5 HSM
IS5 HSM box
New hardware with enterprise
class server-grade components Standard 1U rack mount chassis
Weight is 12.7kg (28lbs) USB to serial adapter packaged along with the box Sensor output via SNL script
and SNL events (patch 7.0.25)
New PED can be used
locally or remotely Current PED keys still valid
will be refreshed with IS6 HSM box
Redundancy for critical components
Dual hot-swappable power supply units (450W) New decommission button Visual indicator (led)
and an audio alarm
Backward compatible with IS5 HSM box clusters
Can interoperate with old boxes
No software upgrade or certificate migration
Ordering
Things to consider
Know the shipment timeline
How many boxes and PEDs are
needed
Terminate unwanted contracts
Place order 6 weeks before
shipment
No PEDs shipped by default; Must
be ordered
Implementation Prepare
Enough rack space
2nd power supply
Familiarize with procedure
Choose refresh approach
Create plan
Deploy
Collect PED keys and passwords;
verify
Power on boxes before “use by” date
Refresh within 6 months
Destroy old boxes
Reboot every 12 months
Where to find more info
HSM refresh page @ swift.com
HSM Refresh User Guide @ UHB
HSM Usability Evolution
Objective is to manage HSM operations more effectively by:
– Simplifying day-to-day management of HSM boxes
– Reducing cost & risk associated with complex processes
Improve HSM usability … without compromising on security
C O N S O L I D A T E D
F E E D B A C K
C U S T O M E R
C O N S U L T A T I O N
H I G H - L E V E L
D E S I G N
R E V I E W
P O T E N T I A L
C H A N G E S
I N P U T O N
P R I O R I T I E S
Certificate
management
Manual PED operations
Teams coordination
Scheduling changes
Installation Manual process
Switching PED keys
Configuring each box
What did you
tell us?
Administration Password expiry
Accounts/pwd per box
Monitoring
Pre-installation Limited physical access
Remote PED
Workstation
USB
Connection
Remote PED
HSM
Initial Remote PED key
shipped by SWIFT
Initial Remote PED Secret
configured by SWIFT
Remote access
pre-configuration by SWIFT
Benefits
• Allow new boxes to be remotely accessed without locally
configuring a Remote PED secret
• Avoid delays due to organizing on-site intervention
• Enable initial Remote PED
access by pre-configuring a
default secret
• Included in Premium+ service
Initial Remote PED Access Available P+
Unified PED token
• If segregated responsibilities for each PED role, continue with
current multi-keys scheme
• If centralized responsibility for all PED roles, consolidate all
separate keys on one unified PED token, with distinct roles
• Migration to Unified PED token without re-initializing HSM box
Benefits
• Reduce number of keys to manage
• Reduce manual operations: no need
to switch between keys
Two models
Operational simplicity
In Design Phase
Configurable password expiry
Account password expiry period
currently fixed to 90 days
Admin
Operator
Configurable password expiry period
• As part of SWIFTNet Link/HSM installation
and configuration, prompt user for
password lifetime
• Command to configure password lifetime at
any time after the installation
• Generate appropriate password expiry
events to allow user to monitor this
HSM accounts
In Design Phase
Benefits
• Adapt password expiry to actual usage
frequency & to customer policy
• Reduce risk of expired password when
needed in emergency
Benefits
• Simplify configuration
changes
• Limit risk of password de-
synchronisation
Accounts synchronisation between HSM boxes in cluster
Synchronization between all cluster members of:
• User accounts & passwords
• Policies such as password
• SNL registration information
Accounts Synchronisation
Accounts
Sync
Reduce risk
In Design Phase
Simplify & integrate certificate management
Enhance Alliance Gateway Admin GUI
• Integrate partition management with certificate management
• Make it possible to initialize a partition without a PED operation
• Option to combine Delete certificate with Initialize partition
Alliance
Gateway
Admin GUI
Remote PED
HSM
Certificate management
In Design Phase
Health
Check
“SWIFT audits the set-up of our platforms
and operating procedures “
Recommendations to maintain or to improve
availability, reliability and performances
Health Check Assessment
Application: A2A, U2A, Data storage, Transfer software …
Data protection, Backups, Resiliency …
Access to application (users, profiles) …
Network :Routers, switches, ports & IP filtering…
HSM & Certificates management processes
Health Check Assessment
HSM Training Resources
1. Tips and Tricks (Knowledge database)
2. Web Class (Operating your HSM)
3. HSM 101 – Everything you wanted to know but were afraid to
ask (hands on / become an expert)
4. We can come to you (On site services)
• Finalize your HSM refresh project plan & be ready for
the pre-filled e-form from SWIFT
Conclusions
• Discuss with your Account Manager or your Service
Manager about security improvements
Refer to the HSM
Refresh pages and
to the guide
• HSM evolution roadmap to be defined
• Session materials will be available on swift.com
Thank you
Auditorium and Interest Sessions
Auditorium and Interest Session
• While having lunch, starting at 12:30 you can choose to
participate in the following interest sessions:
In Chrysler In UN
Networking Game
Find new connections (people with different colored dots than
yourself, representing years attending a PSF)
Lunch Break
The community approach to
crisis
Becky Almodovar– Head of Key Client Support and Service
Management
Mariela Atanassova – Senior Facilitator
Simulation
Agenda
• Objectives & Introduction
• Team Activity
• Rules of the Game
• Kick-off - Report back & debrief
3
Collaborate kəˈlabəreɪt/ - to work jointly on an activity towards a shared outcome
The whole is greater than the sum of it’s parts
• Sharing best practices in disaster
recovery
• Discussing approaches to assessing impact
and prioritizing recovery actions
• Exploring internal and external
communication strategies
• Developing community-coordinated
response to crisis
Session Objectives
1. You will be presented with a scenario. There will
be different types of information that you will
receive one at a time.
2. At each step of the scenario discuss in your group
how each of your institutions would react at this
point
3. Note down the key points you will share in the
debrief
8
Rules of the game
Three questions to discuss with your team:
• Does this affect you?
• What do you do?
• Who do you tell?
To discuss at each step of the scenario
At the end of the scenario summarize on your report sheet:
• One thing you learned
• One thing that surprised you
• One thing you feel was missing from the discussion
• What would you now recommend to your organization to do differently?
Debrief at the end
It’s Tuesday,
February 25th
2014.
8 AM GMT
ws….Breaking News….Breaking News….Break
8:05 AM,
London
8:35 GMT,
London
11:30 GMT,
Frankfurt
ws….Breaking News….Breaking News….Break 14:12 GMT,
US
ws….Breaking News….Breaking News….Break 14:12 GMT,
US
ws….Breaking News….Breaking News….Break 14:53 GMT,
New York
14:57 GMT,
New York
17
ws….Breaking News….Breaking News….Break 15:23 GMT
ws….Breaking News….Breaking News….Break
17:05 GMT
New York
At the end of the scenario summarize on your report sheet:
• One thing you learned
• One thing that surprised you
• One thing you feel was missing from the discussion
• What would you now recommend to your organization to do differently?
Debrief at the end
Thank you
Knowing your SWIFTNet
recovery features
Arnaud Boulnois, Head of Messaging Product Management
Prakash Lele, Head of SWIFTNet Delivery
Challenges with recovery procedures
Agenda
• Recovery problems
• Recovery problems and retrieval options
• What happens in SWIFTNet when you need to recover
Your recovery problems, our retrieval
options
My interface
just failed
I’ve lost some
messages
I need to
go to my
DR site
Retrieval Options on SWIFTNet
• Message retrieval • generic message(s) retrieval - similar to FIN
• to support investigations or message recovery
• Short-term bulk
retrieval
• Message replay
• retrieves all S&F traffic in bulk (max last 24 hrs)
• allows to "fill the gap" in case of unplanned site
takeover with missing traffic
• ("replays") messages in an easy way
• allows to "fill the gap" in case of unplanned site
takeover with missing traffic
INDIVIDUAL MESSAGE
RETRIEVAL
Message retrieval
• SWIFT stores message traffic in an
archive when customers send traffic via
a store-and-forward service
• Customers can retrieve a copy of their
traffic sent and/or received from the
archive
• Find a message e.g. dispute between sender/receiver,
question from regulator, ...
• lost traffic e.g. after an interface crash
Typical use
Message Retrieval Process
Trigger Selection Processing Delivery Use
1
2
Message retrieval O2M GUI
1 Will search
from “Start
Time” to the
next 24 hours
Max 10.000
messages
Message retrieval xsys.015.001.01 Retrieval Request
2
Features:
• Each customer can retrieve their traffic (sent
or received)
• Production: 124 days. Pilot / ITB: 4 days
• Input or output retrieval, with various
selection criteria
• Access control using an RBAC role
Interfaces:
• Interface release to submit and process
retrieval requests and responses ( Alliance
Access 7.0.75)
Message retrieval Highlights
BULK RETRIEVAL OF S&F
TRAFFIC
Short-term bulk retrieval
What • Retrieve all InterAct/FileAct of max
24 hours old
• Allows to "fill the gap" if customer
lost data in transit
• Subscription based
How
• Request via system message
• Delivery of traffic is bulked
inside files delivered via FileAct
• Requires specific development
to process file contents
Ongoing sync
Site disaster – possible data loss
SWIFT
Bulk retrieval request to "fill the gap"
SWIFTNet short-term bulk retrieval Highlights
• Covers (max) last 24hrs of traffic
• Single retrieval criterion: time range
• Retrieves all store-and-forward traffic sent and received
• usage
o Customer sends a Bulk Retrieval Request system message (xsys.013.001.01).
o Central system returns a Bulk Retrieval Report system message that lists the
files that have been generated (xsys.014.001.01).
o Files are delivered through FileAct store-and-forward in a notification queue.
Message retrieval xsys.013.001.01 Bulk Retrieval Request
MESSAGE REPLAY
Message replay (with MI Channel)
SWIFT
site1 site2 Async.
copy
Normal traffic
delivery
SWIFT
site1 site2
Switch to site2
SWIFT
site1 site2
Automatically resume
normal traffic delivery Activate replay
to close gap
Message replay (with MI Channel) Highlights
• Integrated "replay" recovery feature:
o Potential duplicate indication
o Fill the gap
o Normal delivery resumes automatically
o Preserves message delivery order
• Parameters for replay:
o Timestamp
o Optional: OSN(s) per SnF queue
o Triggered through SAG:
o Manual mode (GUI)
o On-line command
In summary
Message Retrieval
• Investigation or Interface recovery
• Flexible
• 124 days
• All customers
• System message or O2M screen
• InterAct Store and Forward
Bulk Retrieval
• Recovery to other site
• 24 hours
• Subscribed customers
• System message
• InterAct and FileAct Store and Forward
Replay
• Recovery to other site
• MIs service
• Last 8 hours
• Alliance Gateway GUI (or command line)
• InterAct Store and Forward
How do we support your recovery?
The Layers of SWIFTNet
SWIFT Site User Site User Site
Netw
ork
1
I
TL
2
Applic
ation
3
Service
Provider User
Applications
SWIFTNet
Components
VPN VPN FW FW SWIFT
OPC MV-SIPN MV-SIPN
ITL: Interact Transport Layer
SWIFTNet Messaging Platform
Base
Platform Servers & Storage Databases
Core Messaging
InterAct FileAct
Added Messaging Services
XML Message Validation (MVAL)
Store & Forward (S&F)
Pu
blic
Ke
y In
frastru
ctu
re
Op
era
tions M
an
age
me
nt
En
terp
rise
Dire
cto
ry
OPC network MV-SIPN
FIN
Network
SWIFTNet
Store and Forward - Operational Topology
Active
DB
Site-1 Site-2 Store and Forward
SnF
App SnF
DB
Standby
DB Store and Forward
SnF
App
SnF
DB
Replication
SWIFTNet SWIFTNet
MV-SIPN
Store and Forward
SnF
App
SnF
DB
DRI
SWIFTNet
Cold-start
DB
Takeover scenarios
Store and Forward
SWIFTNet
Store and Forward - Resiliency
Active
DB
Site-1 Site-2
Store and Forward
SnF
App
SnF
DB
Standby
DB Store and Forward
SnF
App
SnF
DB
Replication
SWIFTNet SWIFTNet SWIFTNet SWIFTNet
Store and Forward
SnF
App
SnF
DB
Store and Forward
SnF
App
SnF
DB
1. SWIFTNet and SnF in same site
2. Independent SWIFTNet Takeover
3. Independent SnF Takeover
MV-SIPN
Store and Forward
SnF
App
SnF
DB
Store and Forward
SnF
App
SnF
DB
Store and Forward - Resiliency
Standby
DB
Site-1 Site-2 Active
DB
Replication
SWIFTNet SWIFTNet SWIFTNet SWIFTNet
Store and Forward
SnF
App
SnF
DB
Store and Forward
SnF
App
SnF
DB
SWIFTNet
Takeover scenarios
1. SWIFTNet and SnF in same site
2. Independent SWIFTNet Takeover
3. Independent SnF Takeover
4. SWIFTNet and SnF Takeover
MV-SIPN
SWIFTNet
MI Channel Gateway
Active
DB
Site-1 Site-2 Store and Forward
SnF
App
SnF
DB
Standby
DB
Store and Forward
SnF
App
SnF
DB
Replication
SWIFTNet SWIFTNet
MI
GTW
MI
GTW
Store and Forward
SnF
App
SnF
DB
DRI
SWIFTNet
MI
GTW
MV-SIPN
Cold-
start
DB
Supporting message retrieval
M1 M2 M3
Sender Receiver
Message(s) sent to receiver
(M1, M2, M3)
SWIFT
Message stored in receivers Q
Message(s) delivered
(M1, M2, M3)
c M1 M2 M3
Delivery Queue
Input Archival
Output Archival
Message stored in input archival
M1 M2 M3
Message stored in output archival Q
Delivery Queue
Sto
re
Deliv
er
Pro
ce
ss
Pull / Push de-queues message from Q
Pro
ce
ss
M1 M2 M3
Supporting message retrieval Sender Receiver SWIFT
Re
trie
va
l
Messages extracted from Input Archival
Message stored in requested output Q
Retrieval request
M1
Input Archival
Output Q
Output Q
File ready for delivery
M1 M2 M3
Message(s) ready for delivery Message delivered
Bu
lk R
etr
ieva
l
Bulk Retrieval request
M1 M2 M3
Messages extracted from Output Archival
Message stored as file in output Q
Output Archival
F1
Message(s) delivered in file
Operational Monitoring
By SWIFT Support Americas
Discover more about your
PSF Americas 2014
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Coffee Break
Integration Portfolio and
Alliance Messaging Hub
Juan Martinez, Head of Applications, Integration & Partner
Marketing
David Fergie, System Integration Expert
SWIFT direction going forward
SWIFT Alliance Family Key evolution
Alliance
Access
Alliance
Lite2
Base Setup
Parameterization
Configuration
Alliance
Messaging
Hub
Ability to adapt to
individual customer needs New Customization
Ability to combine highly
flexible platform and
complex integration
New
Going from generic interface
products to flexible platforms
for delivering unique solutions
Simple Medium Complex
Integration
capabilities
Integration
complexity
Integration
Platform Converter
Integration
Platform Converter
SWIFT Alliance Family Product & Integration Domains
Alliance
Access
Alliance
Lite2
Integration Domain Interface can be adapted to customer needs
Specialized integration skills required, available from SWIFT
Highly flexible and based on standard integration modelling
Faster to adapt and lower TCO compared to back-office
change process
Powerful solution to replace legacy systems
Integration
capabilities
Base Setup
Parameterization
Configuration
Customization
Integration
complexity Simple Medium Complex
Alliance
Messaging
Hub Product Domain Out of the box product that can be
configured to customer needs
Quick deployment and time-to-market to
start adding value to business lines
All functions available at fingertips
New product release required for new
functions
SWIFT Alliance Family Integration options
Customer
SWIFT
SWIFTNet
core services
(FIN + IA/FA)
Lite2
Gateway
HSM / SNL
Access
IPLA
OR Auto Client
Converter
Alliance
Messaging
Hub
Gateway
HSM / SNL OR
Access
IPLA
OR
Alliance
Remote
Gateway
IPLA: Alliance Access Integration Platform
New Portfolio Positioning for high-end
segment e.g. AMH for
FileAct & InterAct AMH as
Messaging Hub
High-end or beyond
Alliance
Messaging
Hub
Alliance
Messaging
Hub
Alliance
Access
--- Another
SWIFT
interface Inte
gra
tion R
equir
em
ents
Base Setup
Parameterization
Configuration
Customization
AMH
IPLA
Converter
• Modular architecture
• Highly customizable
• Embedded in Access
• Rich and flexible
• Combined with cloud solution
• Minimal footprint
A SWIFT solution for each requirement
AMH
IPLA
Converter
• FileAct active/active load-balancing
• FIN and SWISS domestic connectivity
• SOA: AMH component for Message Entry and Validation
• Funds MT/MX marketplace
• Interface to RTGS & AML systems
• SOA middleware to middleware integration
• Corporate SAP integration for FileAct
• TCO reduction by migrating existing interface to cloud
• Branches to central location reporting based on FINInform
A SWIFT solution for each requirement
Alliance Integration Platform (IPLA) Payment Flow – single payment
routing storage
queues
Alliance Access
Integration Platform
Ordering Bank
Correspondent
bank
IPLA API
FIN
Inte
rfa
ce
store validate transform send
Payment
application
MT103
Payment in
CSV format
MT103
ACK
receive transform write
read
ACK in
CSV format
FIN ACK Prop ACK
Alliance Messaging Hub Key Features
Questions
Thank you
Managing your information
security challenges
Mike Fish, CIO
3 March 2014
Closing Remarks
Becky Almodovar
March 3rd, 2014
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