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Google Confidential and Proprietary 1

Google seminar presentation hosted by The Palm Beach Post

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October 3rd Google Seminar for Local Businesses hosted by The Palm Beach Post

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Page 1: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary 1

Page 2: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

Acceleration of Everything

2

Page 3: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

Digital Revolution in Context

3

Information “Read”

Distribution & Commerce

“Buy” Communication

“Interact”

1994 2012 1998 2000 2003 2006

2.0+B Internet Users: 77M 400M 500M 1B

Page 4: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

The Connected World

> 2bn people

> 35bn devices

4 Source: “Learn from Google” Atlanta Event, 2011

Page 5: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

600M daily views

on YouTube via Mobile

10B+ downloads

from the Android Market

950K Android +

iPhone devices activated daily

$4.5M in donations

for Japan made via text message

eBay sold $2B via

Mobile in 2010

125 Years of

Angry Birds played every day

Page 6: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

0

5

10

15

20

25

30

35

40

45

50

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38

# o

f users

(m

illio

ns)

years

Radio TV

Internet

iPhone

Source: hannemyr.com/essay/diff.html 2000, macworld.com, 2010

tablets

Device Proliferation – Unprecedented Adoption Rates

Page 7: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

2005 Papal Inauguration – Pope Benedict XVI

7

Page 8: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

2013 Papal Inauguration – Pope Francis

8

Page 9: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

• People look at their phones

150 times per day

• 41% of Super Bowl searches

came from mobile

• Only 1 in 4 people are able

to recall TV ads unassisted

Page 10: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary Google Confidential and Proprietary

Ad Spend is Following Consumers Online

10 Source: eMarketer, March 2013; Share of Avg. Time Spent Per Day with Select Media by U.S. Adults vs. U.S. Ad Spending Share, 2013

25% Digital

44% Digital

Gap between ad investments and media consumption

Untapped Audience

Consumers’ Media Consumption

Advertising Investments

Page 11: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

Healthy Y/Y grow in searches for “Local” verticals

Source: Google Internal Data, YoY is last 90 days, US Data 11

Ind

ex

ed

Qu

ery

Gro

wth

+24%

+30%

+42%

+35%

Page 12: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

Advertising in 2013

The online ads landscape is more complicated than ever

Google Confidential and Proprietary 12

Advertisers: Dozens of major brands | 100+ unique formats | 1000+ product features

Page 13: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

Be Found

13

Addressing the Local Opportunity

Page 14: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

Be Found

14

Page 15: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

query

paid results

organicresults

Be Found – Search

Page 16: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

Your Customers Are Already Online

Shopping starts

online

Customers rely on

online sources for

local information

Online shopping

continues in store

94% of consumers

research products online

before buying

75% search before or

during a shopping trip

Sources: 2010 Compete Online Shopper Intelligence Study, March 2010 BIA/Kelsey consumer tracking study, 2010 Deloitte LLP Survey

97% use online media

when researching

products or services

locally

Page 17: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

People are constantly looking for new information online

There are billions of searches each day on Google. 16% of the searches we see are new.

Page 18: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

Paid Search Gets You Noticed

Consumers are looking.

100%

50%

Source: Eye Tracking Study, Enquiro, Did-it and Eyetools, 2007

Page 19: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

Digital Position Matters

Source: comScore, US, CPG study, October 2007. Jupiter Research / Ipsos Insight Consumer Survey, n=2.103

(Search Engine users US only), Jan 2008

Page 20: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary eMarketer: Data is from a December 2011 study from DAC Group conducted by Kantar Media. 3,000 US

internet users and 2,000 internet users in Canada were surveyed online in October 2011.

Search Influences buying decisions

71% of Consumers in

2011 relied on Search

Engines for information

regarding a purchase

decision.

Page 21: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

Being Online Matters

[Source: Initiative: IPG Group, Consumer Survey Aug. 2011.]

of consumers say they will not buy a brand if they can’t find the right info about it online.

40%

Page 22: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

Search Increases the Efficiency of TV, Print & Radio

TV Radio Print

Efficiency (Effectiveness/Budget)

Without Search With Search

+9%

+3%

+10%

Source: Flora Xmos Unilever Study (MetrixLab, March 2009)

Adding search to other media increases all media

efficiency in impacting brand values.

Page 23: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary Source: *Yahoo! and com Score Study Finds Online Consumers Who Pre-Shop on the Web Spend More In-Store. July 2007. **Source: Google

1 in 5 desktop searches are related to location.**

1 in 3 mobile searches are related to location.**

97% online consumers use the web

to research for products.*

Big opportunity – especially in Local search

Page 24: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary Source: Google/Shopper Sciences, Zero Moment of Truth Macro Study, U.S., April 2011

Page 25: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

Consumers Are Ever More Discerning

Since the recession began, 54% of consumers are

spending more time researching products

online before they buy them in a store.

And 83% are relying on trusted places like user ratings or product review sites.

Page 26: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

West Palm Beach – Retail

26

April July October

Page 27: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

West Palm Beach – Home Improvement

27

April July October

Page 28: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

West Palm Beach – Medical

28

April July October

Page 29: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

West Palm Beach – Medical

29

April July October

Page 30: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

Be Relevant

30

>

Page 31: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

The Cost of Mobile

31

57% won’t recommend business with poorly designed mobile site

40% have turned to a competitor’s site after a bad mobile experience

Page 32: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

Be Engaging

Page 33: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

YouTube is the Home For Online Video

33

Source: YouTube Statistics (public)

Over 6 billion

hours watched

every month

1 Billion unique

global visitors

each month

Mobile makes

up over 25% of

global traffic

100 hours uploaded

every minute

Page 34: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

*

Source: Nielsen NetView for YouTube, May 2011 and Reach and Frequency Report for Cable Networks (P2-99) May 2011

With YouTube, you achieve nearly half the reach of buying across all cable networks

Page 35: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

Engage your best, most hard-to-reach segments

75% of Multi-culturals

18-34

79% of Millennials

18-34

83% of Men 18-34

80% of Moms

18-34

Source: comScore, October 2012, % reach of web population

Page 36: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

Four screens are better than one

INCREASED AWARENESS (Aided Recall)

Ad Exposure:

TV Only

Ad Exposure:

TV + PC + Phone + Tablet

50%

74%

% indicating aided recall of volvo ad

DEVICES USED WHILE WATCHING TV

Page 37: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary 37

Page 38: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary 38

Customer support

Campaign

management &

reporting

In-depth AdWords &

industry expertise

Tap into Google’s network of experts

Page 39: Google seminar presentation hosted by The Palm Beach Post

Google Confidential and Proprietary

THANK YOU!

39

Circle on G+: Ty Schlegel

Follow on Twitter: tschleg