This is my study on organization communication networks. using sociometric questionnaires and praticipative observation, i try to map the information flows and organization structures within organization.
- 1. COMMUNICATION NETWORKS IN THE ORGANIZATION OF PUBLIC DIPLOMACY DIRECTORATE OF REPUBLIC INDONESIAS MINISTRY OF FOREIGN AFFAIRS JAKARTA Oleh. MOHAMMAD ICHSAN K1C040088 Jurusan Manajemen Komunikasi Fakultas Ilmu Komunikasi Universitas Padjadjaran Jatinangor 2008 Komisi Pembimbing Drs. Mohd. Hussein Nawawi, M.Si. Drs. Iwan Koswara, M.Si.
2. 1. One of the challenges in an organization is to deliver information to all parts of the organization. 2. Efficiency may depend on the flow of information. 3. Information flow process is a complicated process and can not fit with the organizational structure. (Pace and Faules, 2005) LATAR BELAKANG Communication networks are the patterns of contact between peers with mentransferkanthe communication and exchange of messages in space and time. (Monge & Contractor, 1998) In the communication network are individuals who are connected are connected by flows of information. (Rogers & Kincaid, 1981) 3. 1. Penyiapan perumusan kebijakan dan standardisasi teknis; 2. Koordinasi dan pelaksanaan kebijakan dan standardisasi teknis; 3. Penyusunan standar, norma, pedoman, kriteria, dan prosedur; 4. Pemberian bimbingan teknis, informasi, evaluasi, dan pelaporan; dan 5. Pelaksanaan administrasi direktorat. DIREKTORAT DIPLOMASI PUBLIK LATAR BELAKANG The development of international relations in the 21st century Restructuration (2005) No Position/ Division # Respondent 1 DIREKTUR #1 2 SUBBAG TU #2, #9, #10,#11, #12, #13, #14,#15, #20 3 SUBDIT POLKAM #5, #7, #8, #16, #22 4 SUBDIT EKBANG #3, #17, #24 5 SUBDIT SOSUBUD #6,#19, #23 6 SUBDIT ISU AKTUAL DAN STRATEGIS #18 7 MAGANG #4, #21, #25SUBDIT POLKAM SUBDIT EKBANG SUBDIT SOSBUD SUBDIT ISU-ISU AKTUAL 4. RESEARCH GOALS To find out the organization's communication network within the Directorate of Public Diplomacy system. To identify cliques on the organization's communications network Directorate of Public Diplomacy. To identify the role of individuals in organizational communication networks Directorate of Public Diplomacy. To identify the organization's centrality in communication networks Directorate of Public Diplomacy. RESEARCH METHODOLOGY (DESCRIPTIVE STUDY) Descriptive method is a method that simply describe a situation or event and do not intend to explain the relationship, do not test hypotheses or make predictions. (Rakhmat, 2005 page 24). DATA COLLECTION METHOD Sociometry; Observation; interview, zliterature Study INDICATOR (LEVEL SYSTEM) Connectedness Average System Disclosure System (Rogers and Kincaid, 1981) POPULATION AND SAMPLE census (25 Respondent) 5. 1. COMMUNICATION NETWORKS IN THE ORGANIZATION SYSTEM 1. PROXIMITYCONTATC INTERACTION 2. SIMILARITY WORK AND FUNCTION PERSONALITY AGE NETWORK CHARACTERISTIC 1. SIZE 2. CONTENT & FUNCTION 3. CENTRALITY & POWER 4. MULTIPLEXITY 5. FORMALITY 6. OPENNES (NEHER,1997) 6. CONTENT & FUNCTION CHARACTRISTIC PRODUCTION INOVATION ORGANIZATION MAINTENANCE SOCIAL RELATIONSHIP 1. Public Diplomacy Campaign 2. Bilateral Interfaith Dialogue 3. Global Inter Media Dialogue II 4. Revitalisasi Museum dan Perpustakaan KAA di Bandung 5. Launching Website Deplu Junior dan Museum KAA 6. Art and Culture Scholarships (Asia, Pacific, Belanda)1. WINE AND CHEESE 2. REKREASI 3. KALENDER ULANG TAHUN MULTIPLEXITY FLUID STRUCTURE FORMALITY (FORMAL VS INFORMAL) NETWORK OPENNES ALL CHANNELS SUBSTANTIVE VS ADMINISTRATIVE 7. SUBTANTIVE VS ADMINITRATIVE 2. CLIQUES 8. 3. INDIVIDUAL ROLE Katz and Lazarsfeld (1955) in the Pace and Faules, keeping goal means "to control a strategic part of the channel ... so mamiliki power to decide whether something is flowing through the channel will be up to the group or not" GATEKEEPER LIAISON Have a higher agreement The first source of information Higher formal status Become a member of the organization much longer Formal education and connecting the same age BRIDGE The bridge linked cliques or which is also a member of one click (Rogers & Kincaid). It is a bridge that connecting the two groups on a network by becoming a member of both groups. (Neher, 1997) 9. Isolate are those who do little or no contact with other group members (Pace & Faules) ISOLATE COSMOPOLITE An individual who is cosmopolitan in contact with the outside world with individuals outside the organization (Pace and Faules) OPINION LEADERS Opinion leader is a person with no formal position in all social systems, which guide the opinion and influence people in their decision. (Pace and Faules) INDIVIDUAL ROLES 10. 4. CENTRALITY Nama / Nomor Pertanyaan 1 2 3 4 5 6 7 8 9 10 Total T. Satrio Nugroho (#3) 12 5 7 7 6 12 9 11 6 8 83 Yusron B. Ambary (#6) 6 3 7 6 4 9 9 10 10 5 69 Kelly Suprapto (#2) 8 5 6 4 4 4 11 7 16 2 67 Emmanuel Tenang Ginting (#8) 8 4 6 4 0 9 8 9 1 7 56 Umar Hadi (#1) 8 2 8 2 4 8 3 7 5 6 53 VACUUM OF POWER SOCIABILITY FAMILIARITY ACCESIBILITY PERCEIVED ABILITY ? ? ? 11. How the communication network within the organization's system of Directorate of Public Diplomacy? Communication network within the overall organizational system Directorate of Public Diplomacy is an integrative, communicative and has a pattern of communication networks of all channels (all channels or completely connected). CONCLUSION 12. How is the cliques on the organization's communications network Directorate of Public Diplomacy? There are two cliques in the network formed by the Directorate of Public Diplomacy for the heterogeneity among the members of the Directorate of Public Diplomacy and the intensity and high frequency communication between a few individuals. CONCLUSION ASPEK SUBSTANSI TATA USAHA STATUS DIPLOMATIK NONDIPLOMATIK ISI DAN FUNGSI PRODUKSI; INOVASI; PEMELIHARAAN ORGANISASI; HUBUNGAN SOSIAL PENUNJANG; HUBUNGAN SOSIAL UKURAN 16 RESPONDEN 9 RESPONDEN USIA 30 tahun ke atas 21-40 tahun ke atas 13. CONCLUSION What is the role of individuals in organizational communication networks Directorate of Public Diplomacy? There are six individual role within a communications network that the Directorate of Public Diplomacy is a conduit of information in the Directorate of Public Diplomacy that has a very important role in shaping and forming the communication network in a personal context. FRIENDSHIP PERSONAL CAPABLITES SOCIAL CONTACT EMOTIONAL DICLOSURE SOCIALIZATION OVERLOOK THE FORMAL STRUCTURE 14. CONCLUSION What about the centrality of the organization's communications network Directorate of Public Diplomacy? Centralization of the communications network in the Directorate of Public Diplomacy was personal and vacancies caused by the positions in the organizational structure. SOCIABILITY FAMILIARITY ACCESIBILITY PERCEIVED ABILITY VACCUM OF POWER 15. SARAN 1. ASSIGN THE VACANT POSITION 2. REARRANGE SITTING 3. HEIGHTEN INTERACTION 4. BRIDGE FACILITATION 5. SOCIAL RELATIONSHIP ACTIVITY 6. STRUCTURE CHANGE 7. OPINION LEADERS ? ? ? 16. TERIMA KASIH