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These slides are from an interactive session Bill Warters presented at Central Michigan University. It explores some learnings from Bill's work promoting mediation on college campuses.
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Working with and Learning from Conflicts
on Campus:What Mediators
Bring to the TableA presentation by Bill Warters, Department of Communication,
Wayne State University
Thursday, March 24, 2011
Session Overview• Mediation on Campus - History
• Types of Mediators
• The Mediation Process in Action
• Varying Approaches to Mediation
• Campus Conflict Intervention as a Continuum
Thursday, March 24, 2011
Mediation on CampusThursday, March 24, 2011
Growth of Campus Mediation*
* Does not include Law School based ADR clinics
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1980 1985 1990 1995 2000 2005
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Campus-adr.org
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4 Options for Handling Conflict
# 1
# 2
# 3
# 4
developed by Ron Classen
persons in conflict
outside parties not directly involved in conflict
circle or oval is around the one(s) who have the ability to make the decision or cause something to be done their way
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Mediator
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Types of Mediators• Social Network Mediators• part of parties ongoing social network,
trusted friend, family member, religious leader
• Independent Mediators• no vested interest in dispute, not
connected to parties, neutral
• Authoritative Mediators• usually connected in some way, but more
powerful than the parties, with a vested interest in the outcome - supervisor/boss
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Mediation Phases✴1. Agree to mediate✴ Set Ground Rules
✴2. Gather Points of View ✴ Uninterrupted Speaking Time
✴3. Focus on Interests ✴ Look Beyond/Beneath Positions
✴4. Create Options✴ Seek Mutual Gains
✴5. Evaluate Options ✴ Use Objective Criteria
✴6. Create an Agreement
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Peer Mediation Journey
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Stage Two
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Helping Sam and Robert
•Tell Us - What is the problem from your point of view?
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Stage 3
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Stage 4
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Stage Five
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Two Basic Ideologies?
• Individualistic Ideology• Sees the world as being made up of separate beings with
equal worth but different needs, human nature is to seek satisfaction of needs and desires through negotiation or self-help
• Relational Ideology• Sees the world as being made up of people with
diverse needs, desires and cultures who possess a common form of consciousness connecting them to each other via shared understandings
Thursday, March 24, 2011
Exploring the Different Mediation Models
Thursday, March 24, 2011
Separating Positions from Interests
Problem Solving
Strategy
Thursday, March 24, 2011
Externalizing the Conflict
photo by .pst
A Narrative Mediation Strategy
Thursday, March 24, 2011
Cares and Concerns
photo by davesag
An Insight Mediation Strategy
Thursday, March 24, 2011
Update on Recent Developments in Higher
Education
Thursday, March 24, 2011
Mediation Tournaments• There are now a number of different
negotiation and mediation-related tournaments that students can compete in
Thursday, March 24, 2011
ASCA ADR Task Force Forward Thinking
Thursday, March 24, 2011
Edited Volume - 2009
http://worldcat.org/oclc/320189910
Thursday, March 24, 2011
A Spectrum of Options
Thursday, March 24, 2011
Book Giveaway!Thursday, March 24, 2011
