Enduring Conflict: what can be achieved and how

Phillip Hart

Resolution Institute ‘kon gres 2015

Intensity of conflict

Time

Types of conflict

Enduring Conflict

Transient Conflict

Help people find ways to engage constructively Bernie Mayer, Staying with Conflict

Build their… By helping them

Awareness and understanding: - Engage cortex, disengage limbic system

Willingness to engage: - Remain in connection with each other - Confidence in us

Capacity and skills

Belief in the possibility of ‘improvement’

Trust

Recognise what they are facing

Develop effective channels of communication, improve dialogue between opposing sides, find arenas

Express values that are important to participants

Use influence/power wisely

Work on partial agreements

Set and review baselines, measure the changes, see the incremental progress

Build trust or find ways of interacting in the absence of trust.

During Enduring Conflict…

How could you help participants…

1. Recognise what they are facing

2. Develop effective channels of communication, improve dialogue between opposing sides, find arenas

3. Express values that are important to them

4. Use influence/power wisely

5. Work on partial agreements

6. Set and review baselines, measure the changes, see the incremental progress

7. Build trust, find how to interact in the absence of trust.