104
Kidney Quality Improvement Partnership (KQuIP) Design Event Birmingham,17 May 2016

KQUIP design event - master slides

Embed Size (px)

Citation preview

Page 1: KQUIP design event - master slides

Kidney Quality Improvement Partnership (KQuIP)Design Event

Birmingham,17 May 2016

Page 2: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 2

Approx. times Outline Programme of the Day

09:15-10:00 Registration

10:00-10:15 Housekeeping, welcome and introductions – Ron Cullen, Chief Executive, UK Renal Registry

10:15-11:15 Trios Approach – Group work 1

11:15-11:30 Feedback

11:30-11:50 What is KQuIP and what can it do for the kidney community - Graham Lipkin & Louise Wells, Co-chairs of KQuIP

11:50-12:10 The renal community and the ever changing quality improvement landscape (including Q Founding Cohort Role) - Richard Fluck & Jane MacDonald, Q founding cohort members

12:10-12:20 Patient perspective - Fiona Loud, Patient Representative

12:20-13:00 Q&A Session - Ron Cullen, Chief Executive, UK Renal Registry

13:00-13:30 Lunch

13:30-14:30 Group work 2

14:30-15:00 Feedback

15:00-15:30 Group work 3

15:30-15:50 Feedback

15:50-16:00 Closing reflections and next steps - Graham Lipkin & Louise Wells, Co-chairs of KQuIP

16:00 Close

Page 3: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 3

Housekeeping, welcome and introductions10:00-10:15

Ron Cullen, Chief Executive, UK Renal Registry

Page 4: KQUIP design event - master slides

Housekeeping, welcome and introductions

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 4

Page 5: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 5

Trios ApproachGroup Work 110:15-11:15

Ron Cullen, Chief Executive, UK Renal Registry

Facilitators: Louise Wells, Edward Kingdon & Daljit Hothi

Page 6: KQUIP design event - master slides

Trios Approach

Trios Approach-Group Work One

Each person to take some post-it notes

On your own put down your initial answer to the three questions posed below

Label the post it note A, B or C depending on which question it relates to

You can give more than one answer to an individual question but each answer needs to be on a separate post-it note

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 6

Page 7: KQUIP design event - master slides

Trios Approach

A - What are the barriers to Quality Improvement locally? B - What are the key clinical areas we can improve on? C - What fundamentals do we need in place to make QI happen?

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 7

Page 8: KQUIP design event - master slides

Trios Approach

Get together in a group of 3 (trios)

One person is A and all answers related to question A are discussed, and passed to this person

One person is B and all answers related to question B are discussed, and passed to this person

One person is C and all answers related to question C are discussed, and passed to this person

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 8

Page 9: KQUIP design event - master slides

Trios Approach

Around the room are 3 templates labelled A, B and C

The person who has all answers from the trio labelled A goes to the A area in the room, Answers B goes to area B etc.

Once at the flip chart the post-it notes are grouped into themes by the facilitator and stuck on the template.

Work with your other group colleagues to discuss and group the answers.

Have a discussion in the A, B, or C area and agree who will feed the top 3 themes back into the room – these will be linked into the rest of the day

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 9

Page 10: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 10

Feedback – 5 mins per A, B and C group11:15-11:30

Ron Cullen, Chief Executive, UK Renal Registry

Page 11: KQUIP design event - master slides

Trios Approach – 3 Key Themes

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 11

QUESTION A

What are the barriers to Quality Improvement locally?

The Renal Community is recognised for innovation in healthcare strategy and service delivery, working across the multi-professional team together with patients. However, facilitators identified 4 key themes raised by participants.

A belief of lack of time for improvements in quality of care, mainly to have time to think and develop initiatives within the scope of their current roles, which often didn’t explicitly define quality improvement as part of a job plan. We had 42 responses that related to this theme.

A belief that there is a lack of resources for QI, not just financial, but also access to training in QI methodology at all levels, and sharing of good practice between renal units. We had 18 responses that related to this theme.

Leadership in QI was currently seen as a barrier. There is little training for current or future leaders of the renal community at departmental, organisational or national levels. We had 15 responses that related to this theme.

Culture was seen to be a barrier. Participants identified change fatigue as a key barrier to making progress or a sense that making improvements was someone else’s job. We had 34 responses that related to this theme.

Page 12: KQUIP design event - master slides

Trios Approach – 3 Key Themes

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 12

QUESTION B

What are the key clinical areas we can improve on?

Participants identified umbrella themes regarding unwarranted variation in outcomes for patients with kidney disease identified by the Renal Registry and in primary care. Featuring strongly was the understanding of the changing nature of professionals’ roles, the number of people working in those roles and the emphasis on streamlining services.

Key priority areas for improvement identified include:

Acute Kidney Injury. Improving identification and improving pathways of care around acute kidney injury (AKI) could be improved upon We had 29 responses that related to this theme.

Improving access to kidney transplantation We had 25 responses that related to this theme.

Improving access to home dialysis therapies for suitable patients We had 28 responses that related to this theme.

Improving incident and prevalent rates of arteriovenous fistulae in haemodialysis patients. We had 14 responses that related to this theme.

Page 13: KQUIP design event - master slides

Trios Approach – 3 Key Themes

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 13

QUESTION B

What are the key clinical areas we can improve on? Continued…

Transitional care between paediatric and arrangements for optimising patient choice, especially around access to services and choice of dialysis modality We had 9 responses that related to this theme.

Improved provision of patient education and information. We had 7 responses that related to this theme.

Patient self and shared care were seen as opportunities for improvement. We had 4 responses that related to this theme.

Patient safety especially around dialysis care, medicines management and infection control. We had 11 responses that related to this theme.

In reflecting on the feedback to this question, Ron Cullen, pointed out that many of these improvements required collaboration and co-production with patients. This can take longer, but can lead to better outcomes. He urged the faculty members to just get on with looking at quality improvement initiatives rather than waiting to be told to do it.

Page 14: KQUIP design event - master slides

Trios Approach – 3 Key Themes

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 14

QUESTION C

What fundamentals do we need in place to make QI happen?

Culture was once again identified as a key enabler to improve quality. Feedback suggested that professionals should look more often at things they should stop doing, about being more collaborative, involving patients more and accepting that all have a responsibility to improve quality. Trust and primary care Chief executives who are quite vocal and supportive of quality improvement tend to bring influence to the culture that will make initiatives sustainable and measurable. We had 52 responses that related to this theme.

Collaboration between Units, with primary care and patients was another continuous theme for the day. Design, sharing and facilitation of quality initiatives was seen was seen as key, using opportunities to share what does, and doesn’t, work. We had 43 responses that related to this theme.

Commitment-participants felt improving quality was something all should be doing. There was a sense that people should just be getting on with it, avoiding putting people into boxes defined by being an expert versus their expertise. Maintaining the capacity and capability for QI in kidney services, increasing the KQuIP faculty was felt to be vital. We had 22 responses that related to this theme.

Stability-KQuIP was professional and patient led and thus be stable in a time when NHS structures are constantly changing. We had 10 responses that related to this theme.

Page 15: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 15

What is KQuIP and what can it do for the kidney community11:30-11:50

Graham Lipkin & Louise Wells, Co-chairs of KQuIP

Page 16: KQUIP design event - master slides

Background

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 16

UK Kidney Community has a proud history of high quality measurement, reporting of clinical outcomes & innovation

Page 17: KQUIP design event - master slides

... and working with patients

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 17

Page 18: KQUIP design event - master slides

..and planning with patients for best outcomes

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 18

Page 19: KQUIP design event - master slides

CPG Renal Association

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 19

Page 20: KQUIP design event - master slides

Notable QI Successes

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 20

Dialysis catheter-associated MRSA bacteraemiaImproved AV Fistula access rates

Successful ongoing QI ProjectsNHSEng/UKRR: Think Kidneys: AKI program Board, Assist CKDPatient activation………

Page 21: KQUIP design event - master slides

Guidance on Quality Improvement

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 21

www.kingsfund.org.uk/sites/files/kf/field/field_publication_file/Improving-quality-Kings-Fund-February-2016.pdf

Page 22: KQUIP design event - master slides

Why KQuIP?

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 22

‘Its what’s needed’!

5 Year Forward view: renal services not priorityNCD role lost & Renal dialysis and Tx CRG mergedRegional Network collapse (need to support)CKD in primary care: Loss of CKD QOF

Renal Units have no coordinated enabling structure to improve quality

Page 23: KQUIP design event - master slides

Why is KQuIP Needed?

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 23

Major unwarranted variation persistsCommunity require more QI structure & support..Need to build capacity & capability in QILittle education/leadership training in QIDo not routinely share (good) practice, SOPs..… nor do we focus on processes factors which underlie outcomes. Need stability and consistency

Call to arms!

Page 24: KQUIP design event - master slides

Variation: Pre-emptive Transplantation & Home Dialysis Rates

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 24

0 10 20 30 40 50 60 70 80 90 1000.05.0

10.015.020.025.030.035.040.045.050.0

% urbanisation

% H

ome

ther

apy

Page 25: KQUIP design event - master slides

KQuIP

00.00.0000Kidney Quality Improvement Partnership | Title | Author 25

Page 26: KQUIP design event - master slides

Kidney Quality Improvement Partnership (KQuIP)

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 26

Inclusive: Clinical leadership (RA, BRS, BAPN, BTS)

KQuIP is an inclusive partnership of clinicians & patient groups whose purpose is to facilitate measurable (Registry) improvement in the quality (QI) of services for patients with kidney disease in UK .

KQuIP

KQuIP

UK Renal Registry

Health Foundation

KRUK

PatientsBKPA/NKF

NHSEngland

RA/BRSBAPN

BTS

Page 27: KQUIP design event - master slides

Work so far: Programme Board

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 27

Co-Chair: RA & BRSInclusive Project management (Registry)PaediatricsHome Counties6 Active work StreamsWebsite developedLaunch during Renal WeekKQuIP Operational Group (KOG)

Operational Strategy+ TOR

KQuIP

UK Renal Registry

Health Foundation

KRUK

PatientsBKPA/NKF

NHSEngland

RA/BRSBAPN

BTS

Page 28: KQUIP design event - master slides

KQuIP Work Streams

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 28

Leadership Development: Richard Fluck

Supporting Networks: John Stoves

Measurement: Katie Fielding

Education: Dal Hothi

Projects: Hugh Gallagher

Communications: Paul Bristow

Page 29: KQUIP design event - master slides

What will KQuIP do? - It will support NOT replace

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 29

Be inclusive- form expert advisory partnership patient and professional groups tasked with supporting sustainable QI projects in kidney services. Identify & enable specific QI projects, supporting education in QI methodology & clinical leadership roles Measurement of clinical outcomes. It will provide support & advice for QI projects to National & Regional NHS structures. Support sharing of innovation and good practice

Page 30: KQUIP design event - master slides

What can KQuIP add?

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 30

Cohesive inclusive support; coordinationProject management supportRenal Networks: advise & supportCentral Knowledge management IT system• Repository, education around projects QI Education support (webinar-video, Courses)Professional society Support to Renal UnitsRegistry metrics/expertise/analysisKQuIP: dedicated QI sessions at the UK Renal week 2016Sustainability: Professional societies & clinician groups stable

Page 31: KQUIP design event - master slides

Key Ambitions

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 31

Identify the need for and offer support and advice for QI projectsSupport a QI learning structure through increasing and sharing good practice and innovationIdentify renal QI championsMeasure clinical outcomes and use data to identify and respond to unwarranted variation in patient care.

Page 32: KQUIP design event - master slides

KQuIP - Driving Quality Improvement

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 32

Nationally at strategic level through advice to Clinical Reference Group.Regionally by supporting existing Clinical Networks and by delivering an annual UK Renal Registry/KQuIP quality improvement day.Locally at renal unit level through UK Kidney Week activity, supporting the sharing and dissemination of good practice, supporting a renal unit peer-assist programme and supporting local quality improvement projects.

Page 33: KQUIP design event - master slides

KQuIP Ambitions-National Role

• Engage with Renal dialysis and Transplant CRG» Advice potential key projects – Registry: unwarranted variation &

professional groups & patients» Engage with NHSE structures

• RightCare• Commissioning for Value

» Research in QI methodology-step wedge trial design• Home Countries

» Wales and Northern Ireland-» Scotland

• Children• Training (StR & MPT)

00.00.0000Kidney Quality Improvement Partnership | Title | Author 33

Page 34: KQUIP design event - master slides

KQuIP Ambitions- Renal Units

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 34

Credible – professional advisory group: medical and MPT. Repository: Education platform….Projects/methodology, leadership training, project resourcesCentral Peer Assist Support, Development of Regional QI networks.KQuIP: supports & encourages additional local QI projects (RA/BRS/BAPN/BTS)

Page 35: KQUIP design event - master slides

Ambitions: Regional Clinical Renal Networks

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 35

Networks have a Key role in Quality ImprovementProject Management support-now pressingAnnual Regional KQuIP meetings: Registry/QI-development.Peer Support….Peer reviewCentral repository & Education platform resource: Basket of projects relevant to RegionMethodology education & clinical leadership support for clinicians (MPT partnership).Invest for future: Engage StRs: Regional QI projects & Curriculum

Page 36: KQUIP design event - master slides

KQuIP Resources

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 36

Seed funding

• £5000 from constituent organisations

• HF Grant

Additions grants planned

Sustainable funding

• Negotiation on Tariff with Monitor (QI defined in service specification)

• NHSE-Right Care & Commissioning for Value?

K-QuIP

Registry

Health Foundati

onKRUK

PatientsBKPA/NKF

NHSEngland

RA/BRSBTS/BAPN

Page 37: KQUIP design event - master slides

KQuIP has been developed by the renal community for the renal community

17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 37

An opportunity to engage with, learn about and contribute to the

development of KQuIP and each of the work streams.

Discuss and build on:

• What’s required to deliver KQuIP

• Promote KQuIP and encourage the involvement of kidney teams

• Engagement; commit to shape and inform the future of KQuIP

Page 38: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 38

The renal community and the ever changing Quality Improvement landscape (including Q Founding Cohort Role)11:50-12:10

Richard Fluck and Jane MacDonald, Q founding cohort

Page 39: KQUIP design event - master slides

The commissioning of specialised services in the NHS NAO

April 2016Financial pressure

Capacity and capability

Patient focus lacking

Fragmentation

17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 39

Page 40: KQUIP design event - master slides

Response at Health Select Committee

Ensure that Patients get high quality care

Quality agenda

Get maximum bang for the buck out of the enormous sums going in

Value agenda

Linking up the specialist parts of services with the local part

Collaboration

CEO NHS England

17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 40

Page 41: KQUIP design event - master slides

The situation – challenge to renal

Loss of NCD role

Change in CRG role

SCN loss of renal agenda

17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 41

Page 42: KQUIP design event - master slides

The situation - positives

The CRGs will be retained with a leadership role

Links with CVIN, Right Care, Commissioning for value and PHE

Think Kidneys

Patient Safety Collaboratives & AHSN

Several Renal Q members

17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 42

Page 43: KQUIP design event - master slides

New data and clinical areas

43Kidney Quality Improvement Partnership | Design Event | Richard Fluck 17.05.2016

Page 44: KQUIP design event - master slides

New data and clinical areas

4417.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck

Page 45: KQUIP design event - master slides

Skills, Knowledge and confidence cube

17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 45

Page 46: KQUIP design event - master slides

Developing a narrative

Public understanding of the kidneys

IPSOS Mori poll 2014 general population

51% knew kidneys make urine

8% thought the kidneys pumped blood

12% were aware of role on medicines processing

17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 46

Page 47: KQUIP design event - master slides

The situation - assets

The stakeholders

Kidney Health Delivering Excellence

KQUIP

UK Renal Registry

The associations

The providers

Need for consistency

17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 47

Page 48: KQUIP design event - master slides

Opportunity

Bind data and improvement agenda into service specification

Data – patient/clinical/commissioning – gathered and analysed by UKRRImprovement agreed with CRG and KQUIPWorkforce development in specificationsPeer review -> networks

Forge link with CRG and NHS ImprovementNational Q Renal group to support leadership

17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 48

Page 49: KQUIP design event - master slides

What is Q

17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 49

Page 50: KQUIP design event - master slides

What does Q stand for?

‘If this succeeds, the NHS in the UK will be leading the world in creating, at national scale, system-wide capacities for improvement. it is an appropriate, indeed thrilling, next step for an NHS that already has a heritage of sound investments and a proven track record in quality improvement.’ Professor Don Berwick President Emeritus and Senior Fellow Institute for Healthcare

17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 50

Page 51: KQUIP design event - master slides

Who sponsors Q?

We have, through Q, a unique and precious opportunity to set the nations’ ambition to become a learning environment to improve our health and care. is will create the momentum in which we can truly develop the conditions for success and investment in the future of improvement. Dr Mike Durkin Director of Patient Safety formerly NHS England now NHS Improvement

17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 51

Page 52: KQUIP design event - master slides

Action from Q: grow the network

“Q stands for quality. Q is a diverse and growing community of people, with experience and understanding of improvement, committed to improving the quality of health and care across the UK.”

17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 52

Page 53: KQUIP design event - master slides

Action across the system - needs

Secure funding for UKRR and KQUIP

Integrate CRG agenda with stakeholder agenda

Re-establish provider networks

Strategy at CRG/stakeholder level driven by data held by UKRR and improvement at regional level led by networks and supported by KQUIP

17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 53

Page 54: KQUIP design event - master slides

Put it togetherWhat

Define endpoint and strategy at CRG/stakeholder level Why

Driven by data and analysis by Renal Data ConsortiaHow

Improvement at regional level led by networksWho

Supported by KQUIP/KHDE and other stakeholders

Drive collaborative commissioning agenda at regional level to a) engage CCG and b) consolidate networks

Improvement owned by all, a requisite of commissioning and securely funded

17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 54

Page 55: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 55

Patient Perspective12:10-12:20

Fiona Loud – Patient Representative, British Kidney Patient Association

Page 56: KQUIP design event - master slides

Where we are now

National Clinical Director role has goneStrategic Clinical Networks ‘downgrading’ renalAbsence of response from NHS England leadershipLess incentive for improving detection and management within primary care (QoF, CKD Audit take up too low, apart from Wales)Budgetary challengesAnd yet 45,000 pa die prematurely from kidney disease (NHS Choices et al)

17.05.2016Kidney Quality Improvement Partnership | Design Event | Fiona Loud 56

Page 57: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event | Fiona Loud 57

Page 58: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event | Fiona Loud 58

Page 59: KQUIP design event - master slides

What patients are talking about

Their transplants and how to look after themWanting to go on holiday & insuranceFundraisingSuffering from infections, how to avoid them, ShinglesMedications – confusion, side effectsSurgery: organ donation, fistula and PDAnaemia in childrenBeing sad especially when highly sensitised Anticipating death

17.05.2016Kidney Quality Improvement Partnership | Design Event | Fiona Loud 59

Page 60: KQUIP design event - master slides

Kidney Health: Delivering Excellence

17.05.2016Kidney Quality Improvement Partnership | Design Event | Fiona Loud 60

Page 61: KQUIP design event - master slides

Ambitions

17.05.2016Kidney Quality Improvement Partnership | Design Event | Fiona Loud 61

Awareness

Identification

Self-management

Person-centred care

Acute Kidney Injury

Preparation & Choice

Equity in Transplantation

Increasing Transplantation

Living well with a transplant

Dialysis as a specialised service

Lifestyle on dialysis

Care for children and young people

Allied services

Expert care (renal diseases, pregnancy)

Research

Conservative and end of life care

Page 62: KQUIP design event - master slides

3 Year Kidney Health Survey

17.05.2016Kidney Quality Improvement Partnership | Design Event | Fiona Loud 62

Echoes what patients are saying every day

Person-centred care the most important ambition

Page 63: KQUIP design event - master slides

KQuIP – an opportunity

17.05.2016Kidney Quality Improvement Partnership | Design Event | Fiona Loud 63

To bring us together

To focus on what matters to patients

What’s the problem?

What does it mean to us?

What can we do about it?

To reduce variability in access to choices of care

To motivate and grow new leaders

To showcase and share what is best in renal

To spread and sustain good practice

Page 64: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event | Fiona Loud 64

Page 65: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 65

Q & A Session12:20-13:00

Ron Cullen, Chief Executive, UK Renal Registry

Page 66: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 66

Lunch13:00-13:30

Page 67: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 67

Group Work 2 – KQuIP Workstreams13:30-14:30

Ron Cullen, Chief Executive, UK Renal RegistryLeadership – Chair Richard FluckSupporting Networks – Chair John StovesMeasurement and understanding – Chair Katie FieldingEducation – Daljit Hothi to lead for eventProjects – Hugh Gallagher to lead for eventCommunication – Paul Bristow to lead for event

Page 68: KQUIP design event - master slides

Group Work 2 - Workstreams

Quick 1 Minute Workstream Elevator PitchThe 6 workstreams are as follows:

Leadership – Chair, Richard FluckMeasurement and Understanding – Chair, Katie FieldingEducation – Daljit Hothi to lead for eventProjects – Chair, Hugh GallagherCommunication – Paul Bristow to lead for eventSupporting Networks – Chair, John Stoves

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 68

Page 69: KQUIP design event - master slides

Leadership WorkstreamElevator Pitch

Richard Fluck, Leadership Workstream Chair

Page 70: KQUIP design event - master slides

Identify current & futures leaders – expand the pool

Via a regional network structure

Identify who the current and future leaders are including professionals and patients from all disciplines via network structure

Identify the leadership model most appropriate for the renal community

Develop a small cohort of leaders for the first wave – 6-10 members ensuring diversity

Develop an application process to attract and recruit leaders

17.05.2016Kidney Quality Improvement Partnership | Leadership Workstream | Richard Fluck 70

Page 71: KQUIP design event - master slides

Identify current & futures leaders – expand the pool

Identify who the current and future leaders are including professionals and patients from all disciplines via network structure

Identify the leadership model most appropriate for the Renal community

Develop a small cohort of leaders for the first wave – 6-10 members ensuring diversity

Develop an application process for attracting leaders

17.05.2016Kidney Quality Improvement Partnership | Leadership Workstream | Richard Fluck 71

Page 72: KQUIP design event - master slides

Develop leadership – train the leaders to lead

Support the embedding of QI methodology and leadership training in to Renal Registrar & MDT curricula

Work with the education workstream to identify any QI resources that are appropriate to cover the leadership agenda

Identify the skills, knowledge and attitudes required of the leadership model

Identify development pathways for the current and future leaders

Identify resources to deliver on strategic leadership as well as operational and quality improvement excellence

17.05.2016Kidney Quality Improvement Partnership | Leadership Workstream | Richard Fluck 72

Page 73: KQUIP design event - master slides

Maintain the leadership pool

Support leadership in QI and patient safety amongst the Renal Unit triumvirate (Clinical director, Renal Matron and Business Manager

Identify how we will measure leadership and understand how it differs from management

Establish a mentor system to support others in the renal community

17.05.2016Kidney Quality Improvement Partnership | Leadership Workstream | Richard Fluck 73

Page 74: KQUIP design event - master slides

Measurement and Understanding WorkstreamElevator Pitch

Katie (Catherine) Fielding, Measurement and Understanding Workstream Chair

Page 75: KQUIP design event - master slides

Measurement and Understanding Workstream

Measure quality

improvementIdentifying

correct outcomes to

measure, using the correct

toolsSupporting

development in renal

community

Kidney Quality Improvement Partnership | Measurement and Understanding Workstream | C A Fielding 75

Clinical processes and outcomes

Patient safety measures

Patient reported outcomes

Economic measures

MDT approach

NephrologistsNursesPhysio

OTClinical Scientist

PsychologistQualitative

expertEconomist

UKRR

How do we make this meaningful?

How can we support units?

Where do we fit into the process?

What do we need to do next?

Page 76: KQUIP design event - master slides

Education WorkstreamElevator Pitch

Daljit Hothi, Education workstream lead for the design event

Page 77: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Education Workstream | Daljit Hothi 77

Education Workstream

“Every system is perfectly designed to get the results it gets….”We have a relationship with the challenges we face and a responsibility to be curious, try to understand them and make changes for improvement

Page 78: KQUIP design event - master slides

Education Workstream

Today…..What’s the QI learning needs for the renal community?What does the e-learning & knowledge management platform for QI look like?

Identify current programmes and resourcesEstablish and develop a QI faculty to support regional and national trainingDevelop the Renal Unit peer assist model as an education tool

What are the hooks to commit to QI learning?• build into undergraduate and postgraduate education programmes?• job plans and selection processes?• accreditation?

17.05.2016Kidney Quality Improvement Partnership | Education Workstream | Daljit Hothi 78

Page 79: KQUIP design event - master slides

Projects WorkstreamElevator Pitch

Hugh Gallagher, Projects Workstream Chair

Page 80: KQUIP design event - master slides

KQuIP Projects Workstream

NationallyPrioritisationDeveloping/testing large-scale interventionsCentral repository of UK QI activity

17.05.2016Kidney Quality Improvement Partnership | Projects Workstream | Hugh Gallagher 80

Regionally & LocallyWorking with Networks: developing expertise/sharing experienceQI support for existing programmes

“Collaborative enterprises, involving research or design, that are carefully planned to achieve a particular aim”

Refine/agree scopePracticalities and deliverables

Page 81: KQUIP design event - master slides

KQuIP Projects Workstream

Body copyBullet copyBullet copyBullet copy

17.05.2016Kidney Quality Improvement Partnership | Projects Workstream | Hugh Gallagher 81

Page 82: KQUIP design event - master slides

Communications WorkstreamElevator Pitch

Paul Bristow, Communications workstream lead for the design event

Page 83: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event| Paul Bristow 83

“Regardless of how great your vision, how well you communicate will play a major part in whether you achieve it”

Page 84: KQUIP design event - master slides

Communication Workstream Goals

To raise the profile of KQuIP and its work amongst all key stakeholdersEstablish a strong, credible brand and identityRaise awareness and Understanding of KQuIP – its role and support Engage and inform the kidney community with relevant, added value information• “the right information to the right people at the right time”Underpin and support a vibrant, active QI culture

17.05.2016Kidney Quality Improvement Partnership | Design Event| Paul Bristow 84

Page 85: KQUIP design event - master slides

Supporting Networks WorkstreamElevator Pitch

John Stoves, Supporting Networks Workstream Chair

Page 86: KQUIP design event - master slides

The KQuIP Supporting Networks Workstream

Regional Renal Networks can be an effective way of supporting the implementation of national service improvement projects across a number of regional centres.This KQuIP Supporting Networks Workstream will examine how the outputs of KQuIP can be delivered effectively. Its tasks include:-Mapping the current and future infrastructure of regional networksEstablishing what is required by regional networks to promote quality improvement programmes, including education, training, resources, skills, intelligence and communication.17.05.2016Kidney Quality Improvement Partnership | Design Event | John Stoves 86

Page 87: KQUIP design event - master slides

KQuIP – Supporting Networks Workstream

Liaising with key stakeholders in each region to promote the value of regional networksCreating effective links between networks to facilitate shared learning and wider adoption of innovations - peer assist/ peer reviewEvaluating the network models as they develop and sharing the learning

17.05.2016Kidney Quality Improvement Partnership | Design Event | John Stoves 87

Page 88: KQUIP design event - master slides

Group Work 2Workstreams

Ron Cullen, Chief Executive, UK Renal Registry

Page 89: KQUIP design event - master slides

Group Work 2 – Workstreams – Template 1

Please can everyone join one of the 6 workstream stations around the room. Please choose a workstream that you feel you can add most value to. Please bear in mind numbers as we would like an equal spread across all workstreams.Each workstream will review and discuss their current draft scopes making any amendments and considering the potential future outputs.The facilitators will then capture all feedback onto the templates provided.You will have approximately 25 minutes to complete this.

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 89

Page 90: KQUIP design event - master slides

Group Work 2 – Questions - Template 2

Within your current workstreams, please consider the following questions based on the identified stakeholder groups:-

What are the key messages from this workstream?How do we reach the key stakeholder groups identified?How often should we communicate with this stakeholder group and the best medium / forum?What is our offer to the stakeholder groups identified?

The facilitators will capture the feedback on the second template provided. You will have approximately 25 minutes to complete this.

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 90

Page 91: KQUIP design event - master slides

Group Work 2 – Key stakeholder groups – Template 2

Within your workstreams please consider the Workstreams will also identify what their workstream offer is to the following agreed key stakeholder groups:Deliverers of care – including clinical directors, the multidisciplinary renal team and all staffStrategic managers of care – quality and service improvement managers and leads, AHSNs, SCNsPatients and patient groups – including renal organisations and charitiesThose who pay for care – commissioners Policy makers – NHS England, Department of Health, HEE

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 91

Page 92: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 92

Feedback14:30-15:00

Ron Cullen, Chief Executive, UK Renal Registry

Page 93: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 93

Group Work 315:00-15:30

Ron Cullen, Chief Executive, UK Renal Registry

Page 94: KQUIP design event - master slides

Group Work 3

Participants will be in mixed groups and will consider the following questions:

What do I want from KQuIP in order to improve my role and outcomes for patients?What expertise can I give to KQuIP?What personal commitment can I give to KQuIP?

Each person to complete the sheet provided identifying the workstream they would like to sign up to.An open feedback session will follow.

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 94

Page 95: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 95

Feedback15:30-15:50

Ron Cullen, Chief Executive, UK Renal Registry

Page 96: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 96

Closing reflections and next steps15:50-16:00

Graham Lipkin & Louise Wells, Co-chairs of KQuIP

Page 97: KQUIP design event - master slides

Key Messages: Berwick Report

Place the quality and safety of patient care above all other aims for the NHS. (This…is your safest and best route to lower cost.) Engage, empower, and hear patients and carers throughout the entire system, and at all timesFoster wholeheartedly the growth and development of all staff, especially with regard to their ability and opportunity to improve the processes within which they work. Insist upon, and model in your own work, thorough and unequivocal transparency, in the service of accountability, trust, and the growth of knowledge

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 97

Real, sustainable, active improvement depends far more on learning and growth than on rules and regulations.

Page 98: KQUIP design event - master slides

Formalise links to new CRG

Support the 6 Work streams to deliver

Support Regional Networks & leads: Enable project management support

KQuIP/Registry day for Regions

Develop repository & knowledge management platform

Explore development of ‘Peer Assist’ model

Constantly reflect

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 100

KQuIP Next Steps Learn from & Build on energy & enthusiasm

Page 99: KQUIP design event - master slides

KQuIP Next Steps Learn from & Build on energy & enthusiasm

Define the key National Projects? You’ve told us!

Build Capacity in Renal QI

• Expand faculty: Registry of QI-focused clinicians across MDT, CDs, Clinicians, Network leads, renal managers & Q Fellows, Those already involved in QI Projects. You have been signed up!

Build capability in QI

• Learn & disseminate from existing regional renal networks

• RA/BRS Patient safety Initiative

• Q Community

• Train RA StR and MDT professions (Future QI leaders)

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 101

Page 100: KQUIP design event - master slides

• Commit & be involved in a Work stream

• Be a KQuIP ambassador

• Raise in your unit and network

00.00.0000Kidney Quality Improvement Partnership | Title | Author 102

KQuIP Next Steps Learn from & Build on energy & enthusiasm

Page 101: KQUIP design event - master slides

See you at KQuIP Launch

Wednesday 8th June 11-45-13-15Room 11, ICC, Birmingham

00.00.0000Kidney Quality Improvement Partnership | Title | Author 103

Page 102: KQUIP design event - master slides

KQuIP looks forward to welcoming you to the partnership to improve the care we provide our patients

We know where you live!

Page 103: KQUIP design event - master slides

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 105

Close16:00

Page 104: KQUIP design event - master slides

How to find out moreKaren ThomasThink Kidneys Programme ManagerUK Renal [email protected]

James McCannThink Kidneys Programme Support OfficerUK Renal [email protected]

Teresa WallaceThink Kidneys Programme CoordinatorUK Renal [email protected]

17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 106

Contact Think Kidneys

Graham LipkinChair of [email protected]

Louise WellsChair of [email protected]

Ron CullenDirectorUK Renal [email protected]

www.linkedin.com/company/think-kidneys

www.twitter.com/ThinkKidneys

www.facebook.com/thinkkidneys

www.youtube.com/user/thinkkidneys

www.thinkkidneys.nhs.uk