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Kidney Quality Improvement Partnership (KQuIP)Design Event
Birmingham,17 May 2016
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 2
Approx. times Outline Programme of the Day
09:15-10:00 Registration
10:00-10:15 Housekeeping, welcome and introductions – Ron Cullen, Chief Executive, UK Renal Registry
10:15-11:15 Trios Approach – Group work 1
11:15-11:30 Feedback
11:30-11:50 What is KQuIP and what can it do for the kidney community - Graham Lipkin & Louise Wells, Co-chairs of KQuIP
11:50-12:10 The renal community and the ever changing quality improvement landscape (including Q Founding Cohort Role) - Richard Fluck & Jane MacDonald, Q founding cohort members
12:10-12:20 Patient perspective - Fiona Loud, Patient Representative
12:20-13:00 Q&A Session - Ron Cullen, Chief Executive, UK Renal Registry
13:00-13:30 Lunch
13:30-14:30 Group work 2
14:30-15:00 Feedback
15:00-15:30 Group work 3
15:30-15:50 Feedback
15:50-16:00 Closing reflections and next steps - Graham Lipkin & Louise Wells, Co-chairs of KQuIP
16:00 Close
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 3
Housekeeping, welcome and introductions10:00-10:15
Ron Cullen, Chief Executive, UK Renal Registry
Housekeeping, welcome and introductions
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 4
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 5
Trios ApproachGroup Work 110:15-11:15
Ron Cullen, Chief Executive, UK Renal Registry
Facilitators: Louise Wells, Edward Kingdon & Daljit Hothi
Trios Approach
Trios Approach-Group Work One
Each person to take some post-it notes
On your own put down your initial answer to the three questions posed below
Label the post it note A, B or C depending on which question it relates to
You can give more than one answer to an individual question but each answer needs to be on a separate post-it note
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 6
Trios Approach
A - What are the barriers to Quality Improvement locally? B - What are the key clinical areas we can improve on? C - What fundamentals do we need in place to make QI happen?
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 7
Trios Approach
Get together in a group of 3 (trios)
One person is A and all answers related to question A are discussed, and passed to this person
One person is B and all answers related to question B are discussed, and passed to this person
One person is C and all answers related to question C are discussed, and passed to this person
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 8
Trios Approach
Around the room are 3 templates labelled A, B and C
The person who has all answers from the trio labelled A goes to the A area in the room, Answers B goes to area B etc.
Once at the flip chart the post-it notes are grouped into themes by the facilitator and stuck on the template.
Work with your other group colleagues to discuss and group the answers.
Have a discussion in the A, B, or C area and agree who will feed the top 3 themes back into the room – these will be linked into the rest of the day
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 9
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 10
Feedback – 5 mins per A, B and C group11:15-11:30
Ron Cullen, Chief Executive, UK Renal Registry
Trios Approach – 3 Key Themes
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 11
QUESTION A
What are the barriers to Quality Improvement locally?
The Renal Community is recognised for innovation in healthcare strategy and service delivery, working across the multi-professional team together with patients. However, facilitators identified 4 key themes raised by participants.
A belief of lack of time for improvements in quality of care, mainly to have time to think and develop initiatives within the scope of their current roles, which often didn’t explicitly define quality improvement as part of a job plan. We had 42 responses that related to this theme.
A belief that there is a lack of resources for QI, not just financial, but also access to training in QI methodology at all levels, and sharing of good practice between renal units. We had 18 responses that related to this theme.
Leadership in QI was currently seen as a barrier. There is little training for current or future leaders of the renal community at departmental, organisational or national levels. We had 15 responses that related to this theme.
Culture was seen to be a barrier. Participants identified change fatigue as a key barrier to making progress or a sense that making improvements was someone else’s job. We had 34 responses that related to this theme.
Trios Approach – 3 Key Themes
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 12
QUESTION B
What are the key clinical areas we can improve on?
Participants identified umbrella themes regarding unwarranted variation in outcomes for patients with kidney disease identified by the Renal Registry and in primary care. Featuring strongly was the understanding of the changing nature of professionals’ roles, the number of people working in those roles and the emphasis on streamlining services.
Key priority areas for improvement identified include:
Acute Kidney Injury. Improving identification and improving pathways of care around acute kidney injury (AKI) could be improved upon We had 29 responses that related to this theme.
Improving access to kidney transplantation We had 25 responses that related to this theme.
Improving access to home dialysis therapies for suitable patients We had 28 responses that related to this theme.
Improving incident and prevalent rates of arteriovenous fistulae in haemodialysis patients. We had 14 responses that related to this theme.
Trios Approach – 3 Key Themes
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 13
QUESTION B
What are the key clinical areas we can improve on? Continued…
Transitional care between paediatric and arrangements for optimising patient choice, especially around access to services and choice of dialysis modality We had 9 responses that related to this theme.
Improved provision of patient education and information. We had 7 responses that related to this theme.
Patient self and shared care were seen as opportunities for improvement. We had 4 responses that related to this theme.
Patient safety especially around dialysis care, medicines management and infection control. We had 11 responses that related to this theme.
In reflecting on the feedback to this question, Ron Cullen, pointed out that many of these improvements required collaboration and co-production with patients. This can take longer, but can lead to better outcomes. He urged the faculty members to just get on with looking at quality improvement initiatives rather than waiting to be told to do it.
Trios Approach – 3 Key Themes
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 14
QUESTION C
What fundamentals do we need in place to make QI happen?
Culture was once again identified as a key enabler to improve quality. Feedback suggested that professionals should look more often at things they should stop doing, about being more collaborative, involving patients more and accepting that all have a responsibility to improve quality. Trust and primary care Chief executives who are quite vocal and supportive of quality improvement tend to bring influence to the culture that will make initiatives sustainable and measurable. We had 52 responses that related to this theme.
Collaboration between Units, with primary care and patients was another continuous theme for the day. Design, sharing and facilitation of quality initiatives was seen was seen as key, using opportunities to share what does, and doesn’t, work. We had 43 responses that related to this theme.
Commitment-participants felt improving quality was something all should be doing. There was a sense that people should just be getting on with it, avoiding putting people into boxes defined by being an expert versus their expertise. Maintaining the capacity and capability for QI in kidney services, increasing the KQuIP faculty was felt to be vital. We had 22 responses that related to this theme.
Stability-KQuIP was professional and patient led and thus be stable in a time when NHS structures are constantly changing. We had 10 responses that related to this theme.
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 15
What is KQuIP and what can it do for the kidney community11:30-11:50
Graham Lipkin & Louise Wells, Co-chairs of KQuIP
Background
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 16
UK Kidney Community has a proud history of high quality measurement, reporting of clinical outcomes & innovation
... and working with patients
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 17
..and planning with patients for best outcomes
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 18
CPG Renal Association
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 19
Notable QI Successes
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 20
Dialysis catheter-associated MRSA bacteraemiaImproved AV Fistula access rates
Successful ongoing QI ProjectsNHSEng/UKRR: Think Kidneys: AKI program Board, Assist CKDPatient activation………
Guidance on Quality Improvement
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 21
www.kingsfund.org.uk/sites/files/kf/field/field_publication_file/Improving-quality-Kings-Fund-February-2016.pdf
Why KQuIP?
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 22
‘Its what’s needed’!
5 Year Forward view: renal services not priorityNCD role lost & Renal dialysis and Tx CRG mergedRegional Network collapse (need to support)CKD in primary care: Loss of CKD QOF
Renal Units have no coordinated enabling structure to improve quality
Why is KQuIP Needed?
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 23
Major unwarranted variation persistsCommunity require more QI structure & support..Need to build capacity & capability in QILittle education/leadership training in QIDo not routinely share (good) practice, SOPs..… nor do we focus on processes factors which underlie outcomes. Need stability and consistency
Call to arms!
Variation: Pre-emptive Transplantation & Home Dialysis Rates
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 24
0 10 20 30 40 50 60 70 80 90 1000.05.0
10.015.020.025.030.035.040.045.050.0
% urbanisation
% H
ome
ther
apy
KQuIP
00.00.0000Kidney Quality Improvement Partnership | Title | Author 25
Kidney Quality Improvement Partnership (KQuIP)
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 26
Inclusive: Clinical leadership (RA, BRS, BAPN, BTS)
KQuIP is an inclusive partnership of clinicians & patient groups whose purpose is to facilitate measurable (Registry) improvement in the quality (QI) of services for patients with kidney disease in UK .
KQuIP
KQuIP
UK Renal Registry
Health Foundation
KRUK
PatientsBKPA/NKF
NHSEngland
RA/BRSBAPN
BTS
Work so far: Programme Board
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 27
Co-Chair: RA & BRSInclusive Project management (Registry)PaediatricsHome Counties6 Active work StreamsWebsite developedLaunch during Renal WeekKQuIP Operational Group (KOG)
Operational Strategy+ TOR
KQuIP
UK Renal Registry
Health Foundation
KRUK
PatientsBKPA/NKF
NHSEngland
RA/BRSBAPN
BTS
KQuIP Work Streams
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 28
Leadership Development: Richard Fluck
Supporting Networks: John Stoves
Measurement: Katie Fielding
Education: Dal Hothi
Projects: Hugh Gallagher
Communications: Paul Bristow
What will KQuIP do? - It will support NOT replace
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 29
Be inclusive- form expert advisory partnership patient and professional groups tasked with supporting sustainable QI projects in kidney services. Identify & enable specific QI projects, supporting education in QI methodology & clinical leadership roles Measurement of clinical outcomes. It will provide support & advice for QI projects to National & Regional NHS structures. Support sharing of innovation and good practice
What can KQuIP add?
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 30
Cohesive inclusive support; coordinationProject management supportRenal Networks: advise & supportCentral Knowledge management IT system• Repository, education around projects QI Education support (webinar-video, Courses)Professional society Support to Renal UnitsRegistry metrics/expertise/analysisKQuIP: dedicated QI sessions at the UK Renal week 2016Sustainability: Professional societies & clinician groups stable
Key Ambitions
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 31
Identify the need for and offer support and advice for QI projectsSupport a QI learning structure through increasing and sharing good practice and innovationIdentify renal QI championsMeasure clinical outcomes and use data to identify and respond to unwarranted variation in patient care.
KQuIP - Driving Quality Improvement
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 32
Nationally at strategic level through advice to Clinical Reference Group.Regionally by supporting existing Clinical Networks and by delivering an annual UK Renal Registry/KQuIP quality improvement day.Locally at renal unit level through UK Kidney Week activity, supporting the sharing and dissemination of good practice, supporting a renal unit peer-assist programme and supporting local quality improvement projects.
KQuIP Ambitions-National Role
• Engage with Renal dialysis and Transplant CRG» Advice potential key projects – Registry: unwarranted variation &
professional groups & patients» Engage with NHSE structures
• RightCare• Commissioning for Value
» Research in QI methodology-step wedge trial design• Home Countries
» Wales and Northern Ireland-» Scotland
• Children• Training (StR & MPT)
00.00.0000Kidney Quality Improvement Partnership | Title | Author 33
KQuIP Ambitions- Renal Units
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 34
Credible – professional advisory group: medical and MPT. Repository: Education platform….Projects/methodology, leadership training, project resourcesCentral Peer Assist Support, Development of Regional QI networks.KQuIP: supports & encourages additional local QI projects (RA/BRS/BAPN/BTS)
Ambitions: Regional Clinical Renal Networks
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 35
Networks have a Key role in Quality ImprovementProject Management support-now pressingAnnual Regional KQuIP meetings: Registry/QI-development.Peer Support….Peer reviewCentral repository & Education platform resource: Basket of projects relevant to RegionMethodology education & clinical leadership support for clinicians (MPT partnership).Invest for future: Engage StRs: Regional QI projects & Curriculum
KQuIP Resources
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 36
Seed funding
• £5000 from constituent organisations
• HF Grant
Additions grants planned
Sustainable funding
• Negotiation on Tariff with Monitor (QI defined in service specification)
• NHSE-Right Care & Commissioning for Value?
K-QuIP
Registry
Health Foundati
onKRUK
PatientsBKPA/NKF
NHSEngland
RA/BRSBTS/BAPN
KQuIP has been developed by the renal community for the renal community
17.05.2016Kidney Quality Improvement Partnership | Design Event | Graham Lipkin & Louise Wells 37
An opportunity to engage with, learn about and contribute to the
development of KQuIP and each of the work streams.
Discuss and build on:
• What’s required to deliver KQuIP
• Promote KQuIP and encourage the involvement of kidney teams
• Engagement; commit to shape and inform the future of KQuIP
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 38
The renal community and the ever changing Quality Improvement landscape (including Q Founding Cohort Role)11:50-12:10
Richard Fluck and Jane MacDonald, Q founding cohort
The commissioning of specialised services in the NHS NAO
April 2016Financial pressure
Capacity and capability
Patient focus lacking
Fragmentation
17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 39
Response at Health Select Committee
Ensure that Patients get high quality care
Quality agenda
Get maximum bang for the buck out of the enormous sums going in
Value agenda
Linking up the specialist parts of services with the local part
Collaboration
CEO NHS England
17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 40
The situation – challenge to renal
Loss of NCD role
Change in CRG role
SCN loss of renal agenda
17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 41
The situation - positives
The CRGs will be retained with a leadership role
Links with CVIN, Right Care, Commissioning for value and PHE
Think Kidneys
Patient Safety Collaboratives & AHSN
Several Renal Q members
17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 42
New data and clinical areas
43Kidney Quality Improvement Partnership | Design Event | Richard Fluck 17.05.2016
New data and clinical areas
4417.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck
Skills, Knowledge and confidence cube
17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 45
Developing a narrative
Public understanding of the kidneys
IPSOS Mori poll 2014 general population
51% knew kidneys make urine
8% thought the kidneys pumped blood
12% were aware of role on medicines processing
17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 46
The situation - assets
The stakeholders
Kidney Health Delivering Excellence
KQUIP
UK Renal Registry
The associations
The providers
Need for consistency
17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 47
Opportunity
Bind data and improvement agenda into service specification
Data – patient/clinical/commissioning – gathered and analysed by UKRRImprovement agreed with CRG and KQUIPWorkforce development in specificationsPeer review -> networks
Forge link with CRG and NHS ImprovementNational Q Renal group to support leadership
17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 48
What is Q
17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 49
What does Q stand for?
‘If this succeeds, the NHS in the UK will be leading the world in creating, at national scale, system-wide capacities for improvement. it is an appropriate, indeed thrilling, next step for an NHS that already has a heritage of sound investments and a proven track record in quality improvement.’ Professor Don Berwick President Emeritus and Senior Fellow Institute for Healthcare
17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 50
Who sponsors Q?
We have, through Q, a unique and precious opportunity to set the nations’ ambition to become a learning environment to improve our health and care. is will create the momentum in which we can truly develop the conditions for success and investment in the future of improvement. Dr Mike Durkin Director of Patient Safety formerly NHS England now NHS Improvement
17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 51
Action from Q: grow the network
“Q stands for quality. Q is a diverse and growing community of people, with experience and understanding of improvement, committed to improving the quality of health and care across the UK.”
17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 52
Action across the system - needs
Secure funding for UKRR and KQUIP
Integrate CRG agenda with stakeholder agenda
Re-establish provider networks
Strategy at CRG/stakeholder level driven by data held by UKRR and improvement at regional level led by networks and supported by KQUIP
17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 53
Put it togetherWhat
Define endpoint and strategy at CRG/stakeholder level Why
Driven by data and analysis by Renal Data ConsortiaHow
Improvement at regional level led by networksWho
Supported by KQUIP/KHDE and other stakeholders
Drive collaborative commissioning agenda at regional level to a) engage CCG and b) consolidate networks
Improvement owned by all, a requisite of commissioning and securely funded
17.05.2016Kidney Quality Improvement Partnership | Design Event | Richard Fluck 54
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 55
Patient Perspective12:10-12:20
Fiona Loud – Patient Representative, British Kidney Patient Association
Where we are now
National Clinical Director role has goneStrategic Clinical Networks ‘downgrading’ renalAbsence of response from NHS England leadershipLess incentive for improving detection and management within primary care (QoF, CKD Audit take up too low, apart from Wales)Budgetary challengesAnd yet 45,000 pa die prematurely from kidney disease (NHS Choices et al)
17.05.2016Kidney Quality Improvement Partnership | Design Event | Fiona Loud 56
17.05.2016Kidney Quality Improvement Partnership | Design Event | Fiona Loud 57
17.05.2016Kidney Quality Improvement Partnership | Design Event | Fiona Loud 58
What patients are talking about
Their transplants and how to look after themWanting to go on holiday & insuranceFundraisingSuffering from infections, how to avoid them, ShinglesMedications – confusion, side effectsSurgery: organ donation, fistula and PDAnaemia in childrenBeing sad especially when highly sensitised Anticipating death
17.05.2016Kidney Quality Improvement Partnership | Design Event | Fiona Loud 59
Kidney Health: Delivering Excellence
17.05.2016Kidney Quality Improvement Partnership | Design Event | Fiona Loud 60
Ambitions
17.05.2016Kidney Quality Improvement Partnership | Design Event | Fiona Loud 61
Awareness
Identification
Self-management
Person-centred care
Acute Kidney Injury
Preparation & Choice
Equity in Transplantation
Increasing Transplantation
Living well with a transplant
Dialysis as a specialised service
Lifestyle on dialysis
Care for children and young people
Allied services
Expert care (renal diseases, pregnancy)
Research
Conservative and end of life care
3 Year Kidney Health Survey
17.05.2016Kidney Quality Improvement Partnership | Design Event | Fiona Loud 62
Echoes what patients are saying every day
Person-centred care the most important ambition
KQuIP – an opportunity
17.05.2016Kidney Quality Improvement Partnership | Design Event | Fiona Loud 63
To bring us together
To focus on what matters to patients
What’s the problem?
What does it mean to us?
What can we do about it?
To reduce variability in access to choices of care
To motivate and grow new leaders
To showcase and share what is best in renal
To spread and sustain good practice
17.05.2016Kidney Quality Improvement Partnership | Design Event | Fiona Loud 64
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 65
Q & A Session12:20-13:00
Ron Cullen, Chief Executive, UK Renal Registry
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 66
Lunch13:00-13:30
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 67
Group Work 2 – KQuIP Workstreams13:30-14:30
Ron Cullen, Chief Executive, UK Renal RegistryLeadership – Chair Richard FluckSupporting Networks – Chair John StovesMeasurement and understanding – Chair Katie FieldingEducation – Daljit Hothi to lead for eventProjects – Hugh Gallagher to lead for eventCommunication – Paul Bristow to lead for event
Group Work 2 - Workstreams
Quick 1 Minute Workstream Elevator PitchThe 6 workstreams are as follows:
Leadership – Chair, Richard FluckMeasurement and Understanding – Chair, Katie FieldingEducation – Daljit Hothi to lead for eventProjects – Chair, Hugh GallagherCommunication – Paul Bristow to lead for eventSupporting Networks – Chair, John Stoves
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 68
Leadership WorkstreamElevator Pitch
Richard Fluck, Leadership Workstream Chair
Identify current & futures leaders – expand the pool
Via a regional network structure
Identify who the current and future leaders are including professionals and patients from all disciplines via network structure
Identify the leadership model most appropriate for the renal community
Develop a small cohort of leaders for the first wave – 6-10 members ensuring diversity
Develop an application process to attract and recruit leaders
17.05.2016Kidney Quality Improvement Partnership | Leadership Workstream | Richard Fluck 70
Identify current & futures leaders – expand the pool
Identify who the current and future leaders are including professionals and patients from all disciplines via network structure
Identify the leadership model most appropriate for the Renal community
Develop a small cohort of leaders for the first wave – 6-10 members ensuring diversity
Develop an application process for attracting leaders
17.05.2016Kidney Quality Improvement Partnership | Leadership Workstream | Richard Fluck 71
Develop leadership – train the leaders to lead
Support the embedding of QI methodology and leadership training in to Renal Registrar & MDT curricula
Work with the education workstream to identify any QI resources that are appropriate to cover the leadership agenda
Identify the skills, knowledge and attitudes required of the leadership model
Identify development pathways for the current and future leaders
Identify resources to deliver on strategic leadership as well as operational and quality improvement excellence
17.05.2016Kidney Quality Improvement Partnership | Leadership Workstream | Richard Fluck 72
Maintain the leadership pool
Support leadership in QI and patient safety amongst the Renal Unit triumvirate (Clinical director, Renal Matron and Business Manager
Identify how we will measure leadership and understand how it differs from management
Establish a mentor system to support others in the renal community
17.05.2016Kidney Quality Improvement Partnership | Leadership Workstream | Richard Fluck 73
Measurement and Understanding WorkstreamElevator Pitch
Katie (Catherine) Fielding, Measurement and Understanding Workstream Chair
Measurement and Understanding Workstream
Measure quality
improvementIdentifying
correct outcomes to
measure, using the correct
toolsSupporting
development in renal
community
Kidney Quality Improvement Partnership | Measurement and Understanding Workstream | C A Fielding 75
Clinical processes and outcomes
Patient safety measures
Patient reported outcomes
Economic measures
MDT approach
NephrologistsNursesPhysio
OTClinical Scientist
PsychologistQualitative
expertEconomist
UKRR
How do we make this meaningful?
How can we support units?
Where do we fit into the process?
What do we need to do next?
Education WorkstreamElevator Pitch
Daljit Hothi, Education workstream lead for the design event
17.05.2016Kidney Quality Improvement Partnership | Education Workstream | Daljit Hothi 77
Education Workstream
“Every system is perfectly designed to get the results it gets….”We have a relationship with the challenges we face and a responsibility to be curious, try to understand them and make changes for improvement
Education Workstream
Today…..What’s the QI learning needs for the renal community?What does the e-learning & knowledge management platform for QI look like?
Identify current programmes and resourcesEstablish and develop a QI faculty to support regional and national trainingDevelop the Renal Unit peer assist model as an education tool
What are the hooks to commit to QI learning?• build into undergraduate and postgraduate education programmes?• job plans and selection processes?• accreditation?
17.05.2016Kidney Quality Improvement Partnership | Education Workstream | Daljit Hothi 78
Projects WorkstreamElevator Pitch
Hugh Gallagher, Projects Workstream Chair
KQuIP Projects Workstream
NationallyPrioritisationDeveloping/testing large-scale interventionsCentral repository of UK QI activity
17.05.2016Kidney Quality Improvement Partnership | Projects Workstream | Hugh Gallagher 80
Regionally & LocallyWorking with Networks: developing expertise/sharing experienceQI support for existing programmes
“Collaborative enterprises, involving research or design, that are carefully planned to achieve a particular aim”
Refine/agree scopePracticalities and deliverables
KQuIP Projects Workstream
Body copyBullet copyBullet copyBullet copy
17.05.2016Kidney Quality Improvement Partnership | Projects Workstream | Hugh Gallagher 81
Communications WorkstreamElevator Pitch
Paul Bristow, Communications workstream lead for the design event
17.05.2016Kidney Quality Improvement Partnership | Design Event| Paul Bristow 83
“Regardless of how great your vision, how well you communicate will play a major part in whether you achieve it”
Communication Workstream Goals
To raise the profile of KQuIP and its work amongst all key stakeholdersEstablish a strong, credible brand and identityRaise awareness and Understanding of KQuIP – its role and support Engage and inform the kidney community with relevant, added value information• “the right information to the right people at the right time”Underpin and support a vibrant, active QI culture
17.05.2016Kidney Quality Improvement Partnership | Design Event| Paul Bristow 84
Supporting Networks WorkstreamElevator Pitch
John Stoves, Supporting Networks Workstream Chair
The KQuIP Supporting Networks Workstream
Regional Renal Networks can be an effective way of supporting the implementation of national service improvement projects across a number of regional centres.This KQuIP Supporting Networks Workstream will examine how the outputs of KQuIP can be delivered effectively. Its tasks include:-Mapping the current and future infrastructure of regional networksEstablishing what is required by regional networks to promote quality improvement programmes, including education, training, resources, skills, intelligence and communication.17.05.2016Kidney Quality Improvement Partnership | Design Event | John Stoves 86
KQuIP – Supporting Networks Workstream
Liaising with key stakeholders in each region to promote the value of regional networksCreating effective links between networks to facilitate shared learning and wider adoption of innovations - peer assist/ peer reviewEvaluating the network models as they develop and sharing the learning
17.05.2016Kidney Quality Improvement Partnership | Design Event | John Stoves 87
Group Work 2Workstreams
Ron Cullen, Chief Executive, UK Renal Registry
Group Work 2 – Workstreams – Template 1
Please can everyone join one of the 6 workstream stations around the room. Please choose a workstream that you feel you can add most value to. Please bear in mind numbers as we would like an equal spread across all workstreams.Each workstream will review and discuss their current draft scopes making any amendments and considering the potential future outputs.The facilitators will then capture all feedback onto the templates provided.You will have approximately 25 minutes to complete this.
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 89
Group Work 2 – Questions - Template 2
Within your current workstreams, please consider the following questions based on the identified stakeholder groups:-
What are the key messages from this workstream?How do we reach the key stakeholder groups identified?How often should we communicate with this stakeholder group and the best medium / forum?What is our offer to the stakeholder groups identified?
The facilitators will capture the feedback on the second template provided. You will have approximately 25 minutes to complete this.
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 90
Group Work 2 – Key stakeholder groups – Template 2
Within your workstreams please consider the Workstreams will also identify what their workstream offer is to the following agreed key stakeholder groups:Deliverers of care – including clinical directors, the multidisciplinary renal team and all staffStrategic managers of care – quality and service improvement managers and leads, AHSNs, SCNsPatients and patient groups – including renal organisations and charitiesThose who pay for care – commissioners Policy makers – NHS England, Department of Health, HEE
17.05.2016Kidney Quality Improvement Partnership | Design Event | James McCann 91
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Feedback14:30-15:00
Ron Cullen, Chief Executive, UK Renal Registry
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Group Work 315:00-15:30
Ron Cullen, Chief Executive, UK Renal Registry
Group Work 3
Participants will be in mixed groups and will consider the following questions:
What do I want from KQuIP in order to improve my role and outcomes for patients?What expertise can I give to KQuIP?What personal commitment can I give to KQuIP?
Each person to complete the sheet provided identifying the workstream they would like to sign up to.An open feedback session will follow.
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Feedback15:30-15:50
Ron Cullen, Chief Executive, UK Renal Registry
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Closing reflections and next steps15:50-16:00
Graham Lipkin & Louise Wells, Co-chairs of KQuIP
Key Messages: Berwick Report
Place the quality and safety of patient care above all other aims for the NHS. (This…is your safest and best route to lower cost.) Engage, empower, and hear patients and carers throughout the entire system, and at all timesFoster wholeheartedly the growth and development of all staff, especially with regard to their ability and opportunity to improve the processes within which they work. Insist upon, and model in your own work, thorough and unequivocal transparency, in the service of accountability, trust, and the growth of knowledge
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Real, sustainable, active improvement depends far more on learning and growth than on rules and regulations.
Formalise links to new CRG
Support the 6 Work streams to deliver
Support Regional Networks & leads: Enable project management support
KQuIP/Registry day for Regions
Develop repository & knowledge management platform
Explore development of ‘Peer Assist’ model
Constantly reflect
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KQuIP Next Steps Learn from & Build on energy & enthusiasm
KQuIP Next Steps Learn from & Build on energy & enthusiasm
Define the key National Projects? You’ve told us!
Build Capacity in Renal QI
• Expand faculty: Registry of QI-focused clinicians across MDT, CDs, Clinicians, Network leads, renal managers & Q Fellows, Those already involved in QI Projects. You have been signed up!
Build capability in QI
• Learn & disseminate from existing regional renal networks
• RA/BRS Patient safety Initiative
• Q Community
• Train RA StR and MDT professions (Future QI leaders)
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• Commit & be involved in a Work stream
• Be a KQuIP ambassador
• Raise in your unit and network
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KQuIP Next Steps Learn from & Build on energy & enthusiasm
See you at KQuIP Launch
Wednesday 8th June 11-45-13-15Room 11, ICC, Birmingham
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KQuIP looks forward to welcoming you to the partnership to improve the care we provide our patients
We know where you live!
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Close16:00
How to find out moreKaren ThomasThink Kidneys Programme ManagerUK Renal [email protected]
James McCannThink Kidneys Programme Support OfficerUK Renal [email protected]
Teresa WallaceThink Kidneys Programme CoordinatorUK Renal [email protected]
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Contact Think Kidneys
Graham LipkinChair of [email protected]
Louise WellsChair of [email protected]
Ron CullenDirectorUK Renal [email protected]
www.linkedin.com/company/think-kidneys
www.twitter.com/ThinkKidneys
www.facebook.com/thinkkidneys
www.youtube.com/user/thinkkidneys
www.thinkkidneys.nhs.uk