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EZcall™ Alarm Assignment and Integration Platform

Overview prepared by:

Powerful Integration..TM

EZcall™ EnterpriseAssignment/Integration Platform

• Networked TCP/IP client/server modular software• Provides central interface between disparate alarm systems• Send alarm messages to other systems, annunciator devices or mobile devices (cell phones, wireless phones, pagers, PDA’s..)• Callback feature allows staff mobile devices to call into voice-capable systems to provide two-way voice

• Simple Assignments can be setup;– StaticStatic/Fixed Assignment setup– DynamicDynamic Assignments staff alter ‘on-the-fly’– ScheduledScheduled pre-defined alarm routing

EZcall™ Integration Links Multiple Facilities

Remote Campus

District Hospital

Central Campus

Clinics

Branch Offices

District Hospital

Centralized EZcall Server

EZcall™ EnterpriseApplications & Uses

• Emergency Call– Staff wireless duress/code white in psychiatric wards

– Elderly mobile duress in elderly care facilities

• History Logging / Management Reporting • Mobile Device Interface

– Allows staff to remain mobile and receive alarms

• Disaster Awareness– Immediately alert security and fire response personnel of situations requiring urgent attention.

– Provide detailed location information to emergency response

• Mass Notification– Send Earthquake/Tornado alerts to student cellular phones– Immediately/Automatically alert a school of a lockdown

EZcall™ One Interface Supports Numerous Applications

• Alarm system interface clients• Operator interface/GUI clients• Manual text entry applications• Wireless telephone interfaces• Pocket paging interfaces• Email integration• Wireless locating & duress hardware monitoring• Network monitoring clients• Management reporting & history logging programs• Dementia profiling programs• Voice/verbal output interfaces

EZcall™ Integration Pulls All The Pieces Together

• One single interface into all alarm systems– Reduce complexity and training

• Manage all facilities one building, multi-campus, and remote sites

• Manage & Display on a variety of devices: anytime, anywhere– PDAs, wireless, cell phones, pagers….– PC displays, LED Marquee’s

Building Automation

Security Fire AlarmNurse Call Wireless Duress

Closed Circuit TV

EZcall™ EnterpriseOverall Network Integration

EZcall Enterprise Server

Management Reporting

Remote Administration

Event/Information Display Boards

Facility Control Workstation

Access Control / Intrusion Alarm

Telephone System

Radio Paging

Internet

802.11 Wi-Fi Network

Fire Alarm System Nurse Call System

Asset Locating / Wireless Duress

Email & SMS Messaging

Workflow Management

EZcall™ EnterpriseFunctions & Features

Guard Tour

EZcall™ allows integrated systems to take advantage of the following features that may not be present on the actual system hardware:

Dementia Monitoring

Staff Rounds Monitoring Resident Check-in

Instant Messaging / Unified Messaging

Bulletin-Board / Advertising

Staff Time & Attendance

Medical RemindersBed Management

EZcall™ ApplicationsUser Interface Programs

• Network-based - may be accessed anywhere on the network• Alarm Display applications (FCC, EDC, VAC, PDC, TDC, WWC)

• Audible output (Text-to-Speech) outputs (TTC, PDC, FCC, WWC)

• Remote Assignment programs (FCC, WWC)

• Reporting programs (DCSreports, WWC)

• Manual Message programs (FCC, TMC)

• Email output (MDS)

• Marquee output (MDS)

• Target displays (TDC)

• Security Keypad control (VKC)

• Messaging clients (TPC, SPC)• EZtouch™ panels (TPH)

EZcall™ User Interface Simplicity

• Organized by ward/event/priority• Event icons promote simplicity• Graphical map displays• Very easy to use reduces training requirements• Manual interaction buttons allow staff to respond locally to alarms• Highly customizable, yet simple;

– Only display the action buttons that are needed– Multiple system interfaces– Manual cancellation & acknowledgment– Manual text messaging capability– Create on-screen event triggers

EZcall™ User Interface Attractive Alarm Display

• Supports custom skins• Can be manual or pre-sorted• Optional target displays

EDC – Event Display Client (Alarm Window)

TDC –

Target Display Client

(Display Window)

EZcall™ User Interface Floor Map Alarm Display

• Static or Active maps• Allow alarms to be easily located reducing training needs

DCS – Display Control Server (Alarm Display Screen)

EZcall™ User Interface Simple-to-Use Alarm Assignments

• Assignments may be: static, scheduled, or dynamic• Make assignments by room, ward or custom group• Multiple escalation levels

DCS – Display Control Server (Profiles Edit Screen)

DCS – Display Control Server (Schedules Window)

EZcall™ User Interface Dementia Control & Display

• Very easy-to-use• All user changes are tracked & logged• Customizable access rights

DCS – Display Control Server (Profiles Edit Screen)

EZcall™ User Interface Simple Device Maintenance

• Replace broken devices with 3 clicks• Send manual text messages• Perform coverage tests• Automate maintenance requests

DCS – Display Control Server (Error Logging Screen)

DCS – Display Control Server (Device Maintenance Screen)

EZcall™ User Interface Simple Wireless Device Administration

• Add/Edit/Remove devices with little or no training• Online help and built-in manuals

WWC – Wireless Wizard Client (user interface)

EZcall™ User Interface Manual Messaging

• Integrated PC chat & messaging• Send individual or grouped messages• Send to device groups, or by device type

TMC – Text Messaging Client (manual paging screen) ezText Personal Messenger

EZcall™ User Interface Marquee Control

• Manually send/edit marquee display messages• Remotely view what is on each marquee

TMC – Text Messaging Client (marquis control window)

EZcall™ User Interface EZtouch™ Panels

•Customizable waterproof color touch-screen button stations

•Automate tedious tasks and increase staff efficiency•Complete workflow management and improvement allows for greater room & equipment utilization

EZcall™ User Interface Web Browser Client

• Runs on any standard web browser including; Firefox, Internet Explorer, Opera, Chrome & most mobile browsers

WAC – Web Access Client running on a Firefox Browser.

• Operable on Windows, Linux, Unix, Mac, Mobile devices

EZcall™ User Interface Web Browser Client Options

Active Alarm & Staff Presence Display in Real-Time

Sending Manual Text Messages & Activating/Canceling Virtual Alarms

Active Graphic Map Display of Events Viewing/Printing Alarm History

•All over any standard web

browser with no additional

software to install

•No special browser drivers required ensure

compatibility•Display on virtually any

operating system

EZcall™ User Interface Web Browser Client Advantages

•Includes optimization for viewing on mobile devices

•One simple user interface reduces operator training time•Web browser support greatly reduces installation, maintenance and upgrade costs

EZcall™ ApplicationsAlarm Input Clients

• Open-Architecture interface to 3rd party systems• Support for most industry-standard protocols (TCP/IP, HTTP, HTML, UDP, SNPP, LonWorks, TAP..)• Support for conventional I/O including PLC and most custom hardware interfaces• Virtual serial port support provides more flexibility• Support for numerous custom protocols including:

– Rauland-Borg nurse call systems– Dukane nurse call systems– Simplex fire alarm systems– Edwards fire alarm systems– GE Security systems– Many others… Rauland-Borg, Dukane, Simplex,

Edwards, and GE are trademarks of their respective manufacturers.

EZcall™ Alarm Input ClientsMultiple Systems on One Platform

TM

EZcall™ ApplicationsSerial Paging Clients

• Numerous pocket paging protocols supported– TAP– COMP1/COMP2– Austco– J-Tech– Nordicom– Zetron– Waveware– Scope– Salcom– Visiplex

• Proprietary serial output interfaces• CCTV control outputs• Building entryphone interface• Direct serial and modem dialup support

Austco, J-Tech, Nordicom, Zetron, Waveware, Scope, Salcom, & Visiplex are trademarks of their respective manufacturers.

EZcall™ ApplicationsTelephone Paging Clients

• Telephone callback support• Supports most popular wireless telephone systems• Enhanced 2-way and text page capability

EZcall™ ApplicationsVirtual Keypad Client

• Interface to most popular security systems– GE Security (Advent, Concord & NetworX)– DCS PowerSeries– Honeywell/Ademco (Vista)– Paradox (Esprit & Spectra)

• Full security system control• On-screen remote control of all security functions• Security alarm dispatching• Centralized On/Off Monitoring GE, Advent, NetworX, Concord, DSC, Honeywell,

Ademco, Paradox, Esprit & Spectra are trademarks of their respective manufacturers.

EZcall™ ApplicationsAdvanced Wireless Interface

• Full control over all wireless hardware• Supports wireless duress and tracking systems;

– Innovonics (FA & EchoStream)– SpiderAlert– Actall– Code Alert– Ascom

Inovonics, Actall, SpiderAlert, Code Alert, Ekahau, Ascom are trademarks of their respective manufacturers.

EZcall™ ApplicationsInovonics Wireless Interface

• Complete control & monitoring of Inovonics wireless sensors and duress devices.

Wireless Mesh Network

Inovonics is a registered trademark of Inovonics Inc..

EZcall™ ApplicationsEkahau Bi-Directional RTLS Interface

• Text messaging to Ekahau badge tags• Full two-way monitoring of all Ekahau alarms, tags and their locations.

Ekahau is a trademark of Ekahau Inc.

EZcall™ ApplicationsGuardRFID Bi-Directional Interface

• Messaging to GuardRFID staff tags• Full monitoring of all GuardRFID asset tracking alarms, infant abduction prevention alarms, and wander alarms• Full monitoring of all GuardRFID tags and their locations in real-time

GuardRFID and Argus are trademarks of GuardRFID Inc.

Sample

Applications & Solutions

EZcall™ Emergency Call Systems with Talkback

Events are activated by residents

EZcall™ automatically dispatches the alarm message to the assigned responder(s)

Staff receive alarms on mobile devices, no need to watch the PC

EZcall™ escalates unanswered calls to secondary or backup staff or nurse

Calls will always be answered even when staff are too busy

Responding staff can talk back into auto-answer phones or intercom stations

Staff can assess the problem long before making their way to the location

All activities are logged into EZcall™ for future report generation & retrieval

Management reports allow staff deployments to be continually improved

EZcallWireless Server

EZcall™ Automates Alarm Dispatch & Response

Events are activated on the alarm system

EZcall™ automatically dispatches the alarm message to the assigned responder(s)

Staff can remain free to perform other duties & not watch annunciators

EZcall™ escalates unanswered calls to secondary or backup responder(s)

Calls will always be answered even when staff are too busy

Responding staff can call back into systems that support talk-back capability

Response confirmation and remote assistance save time/provide assurance

All activities are logged into EZcall for future report generation & retrieval

Management reports allow staff deployments to be continually improved

EZcall

EZcall™ Audio-Enabled Wireless Duress Systems

Events are activated on the alarm system

EZcall™ automatically dispatches the alarm message to the assigned responder(s)

Staff receive alarms on mobile devices, no need to watch the PC

EZcall™ escalates unanswered calls to secondary or backup responder(s)

Calls will always be answered even when staff are too busy

Responding staff can talk back into auto-answer phones or intercom stations

Staff can assess the problem long before making their way to the location

All activities are logged into EZcall for future report generation & retrieval

Management reports allow staff deployments to be continually improved

EZcallEiris Server

EZcall™ Dispatches Pandemic Emergencies

An emergency situation is initiated (earthquake, tornado, student with gun..)

On-site staff trigger a pre-defined alarm via an alarm button or software

Pre-programmed alarms prevent confusion & allow staff to respond quicker

EZcall™ sends audible and visual alarm signals throughout the facility/campus

Voice messages direct the public to safety depending on the event

Alarm responders automatically get directions via EZcall automated messages

Staff respond more rapidly by immediately receiving detailed information General public also receive instruction via

SMS or email broadcasts to mobile devices EZcall ensures that the general public is informed of the alarm situation details

EZcall

Panic Button

EZcall™ Advantages; Pricing

• No mandatory maintenance contracts• No mandatory service contracts• No ongoing licensing fee’s• No contracts• Customer maintains ownership• Numerous 3rd party interfaces supported• Free bug fixes• No server license transfer fee’s• Free upgrades• No per-user or per-device licensing fee’s• Unlimited client & device connections

Thank You

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