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ONC Pilot Challenge: Total Population Health Management Delivery Model for Care Coordination in Underserved Communities Innovator: Vital Care Telehealth Services Host: Dominican Sisters Family Health Service

Vitral Care Services and Domincan Sisters ONC Pres

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Page 1: Vitral Care Services and Domincan Sisters ONC Pres

ONC  Pilot  Challenge:      

Total  Population  Health  Management  Delivery  Model    for  Care  Coordination  in  Underserved  Communities

Innovator:  Vital  Care  Telehealth  Services Host:  Dominican  Sisters  Family  Health  Service

Page 2: Vitral Care Services and Domincan Sisters ONC Pres

Priority  Areas Care  Coordination

•  Increase  healthcare  access •  Improve  delivery  of  care   •  Enhance  quality  of  care   •  Community  engagement

•  Reduce  hospital  re-­‐‑admissions •  Lower  healthcare  costs •  Improve  post-­‐‑acute  care •  Coordinate  quality  care  

Underserved  Communities

Page 3: Vitral Care Services and Domincan Sisters ONC Pres

•  Identify  need •  Community  workers •  Community-­‐‑based  

engagement

Access Quality Affordable  Care

•  Care  based  on  risk  stratification  level o  Preventative  care

o  Transitional  care

o Chronic  disease  management

•  Remote  patient  monitoring

•  Care  Coordination •  Wellness  and  

Prevention

Purpose

Page 4: Vitral Care Services and Domincan Sisters ONC Pres

Assisted  Telehealth  

Nurse  Review  

Wellness  Coaching  

Clinical  Feedback  

Vital  Signs  

Ques.ons  

Social  Support    

Engagement  

Educa.on  

Hospitals  

Physicians  

Nurses  

Social  Workers  

Case  Managers  

Tablet  Applica.on  

Cloud  Hos.ng  

Care  Coordina.on  

Monitoring  

Management  

Patients  Providers

Page 5: Vitral Care Services and Domincan Sisters ONC Pres

Care  Communication  and  Connectivity

Level  1 Level  2 Care  Coordination  and  Monitoring

Community  Based  Model

•  Monthly  Monitoring •  Stable  chronic  

disease  participants

•  Weekly  Monitoring •  High  clinical/behavioral  

risk  participants

Benefits  Check  and  Assessment   Assisted  Telehealth  Monitoring

Clinical  Coordination  of  Care Trend  Analysis  and  Interventions

Page 6: Vitral Care Services and Domincan Sisters ONC Pres

Community  partner  buy-­‐‑in  formed  early  and  will  be  integral  partners  in  weekly  project  management  and  program  evaluation  meetings

Strategic  partnership  combining  health  IT  and  clinical  care  delivery  to  bring  an  interoperable  total  population  care  for  care  continuum

Health  connectivity  established  for  400  participants  with  outcomes  documented  and  reported  to  ONC

Pilot  to  demonstrate  an  innovative  total  population  care  model  to  serve  a  vulnerable  and  underserved  population  that  can  be  replicated  nationwide

Summary

Page 7: Vitral Care Services and Domincan Sisters ONC Pres

Thank  you      

Christopher GaurVital Care Telehealth Services

[email protected] | www.myvics.com

Dr. Louis L. HarrisDominican Sisters Family Health Service

[email protected] | www.dsfhs.org