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Improving Employee Performance Presented by Dorlee Monschau Partner, Head of Employment Coffin Mew LLP

Improving Employee Performance

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Improving Employee Performance

Presentedby

Dorlee Monschau Partner, Head of Employment

Coffin Mew LLP

Employee Engagement –Is it important?

Increased customer satisfaction x 2 Increased productivity x 2 Increased operating income by 19.2% Reduced employee turnover x 2

Attitude

BehaviourOutcomes

Employee Engagement – What is it?

Employee Engagement – Top Tips

Top Tip # 1 - Lead by example

Top Tip # 2 - Clear communication

Top Tip # 3 - Empower employees

Top Tip #4 - Improve skills & abilities

Top Tip # 5 - Reward

Managing Performance

Managing Performance

Top Tip # 1 - Clear Expectations

Top Tip # 2 - “I am not a number”

Top Tip # 3 - Consistency

Top Tip # 4 - Clear consequences

Top Tip # 5 - Don’t duck “difficult conversations”

The content of this presentation is for general information purposes only. It does not constitute professional advice (legal or otherwise) nor

should it be used as such for any specific situation. The information should be read in the context of the entire presentation. We therefore cannot accept responsibility for any act and/or omission based on the

material contained in it.

© Coffin Mew LLP 2015