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January 2016 | Business Insight RESEARCH REPORT ON THE LIFESTYLE OF BAKU CITIZENS

Heyat terzi report (yanvar 2016)_eng version

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Page 1: Heyat terzi report (yanvar 2016)_eng version

January 2016 | Business Insight

RESEARCH REPORT ON THE LIFESTYLE

OF BAKU CITIZENS

Page 2: Heyat terzi report (yanvar 2016)_eng version

Business Insight is a member of ESOMAR European Society for Opinion and Marketing Research

Business Insight conducts all types marketing, social researches and promotion campaigns on the basis of the professional and ethical standards ofICC/ESOMAR Code of Marketing and Social Research Practice and the requirements ofISO 20252 international standards.

Page 3: Heyat terzi report (yanvar 2016)_eng version

3

About the research

Page 4: Heyat terzi report (yanvar 2016)_eng version

Objective? Target Group? Sample?

Coverage?

2016

Time length? Survey Method

About the research

Number of respondents: : 619 The main research objective of the

project is to learn the lifestyle of residents of the capital

A representative of Baku residents (which are mainly focused)

Research was carried out with households using the method of random selection

The surveys were carried out in 11 districts of Baku

StartedJANUARY

21

FinishedJANUARY

30

Page 5: Heyat terzi report (yanvar 2016)_eng version

Citizenship status of respondents (%)

Sex of respondent (%)

18-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-65

17.8 16.212.6

9.9 9.5 10.78.9 7.8 6.8

38

Age of respondent (%)Average age

Demographic information

High Secondary specialised

Secondary

43

20

36

Education level of respondent (%)

Single; 25.6

Married; 70

Widow(er)/ Divorsed, 4,4

Male; 50,2Female;

49,8

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CONCLUSIONS OF RESEARCH

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Half of the respondents are workers (48%)

Base: 619

Yes; 48

No; 19

Pensioner; 9 Stud

ent;

5,8

House

wife19

Do you work? (%)

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Most of the respondents think that dollar will rise again

Base: 619

Could you tell me please, what is your expectation for the dollar exchange rate over the next 1 month? (%)

Will descent Constant Will rise Don't know

13.4

28.9

47.0

10.7

Will desce

nt

Constan

tWill rise Don’t

know BASE

Male 12,9 33,4 43,1 10,6 311

Female 14 24,4 51 10,7 308

High 10,4 30,6 52,6 6,3 268

Secondary/Secondary specialized

15,7 27,6 42,7 14 351

I have credit in USD dollar 15,9 28 47,7 8,4 107

I have credit in Manat 12 32,8 47,2 8 250

I don’t have credit 13,6 27,2 46,2 13 316

Financial situation will

improve after 1 year

18,9 30,3 39,7 11,1 297

Financial situation will be

worse after 1 year

8,1 19,9 64 8,1 186

Financial situation will stay constant after 1

year8,8 38,2 39,7 13,2 136

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Capital Bank was chosen as the most reliable bank

Base: 619

Could you tell me please, what is the most reliable bank for you? (%)None of

them

1.0

1.1

1.1

1.3

1.6

1.6

2.1

2.4

6.3

9.0

10.3

11.0

11.3

33.1

ParaBank 0,8%TuranBank 0,8%AmrahBank 0,8%Mugan Bank 0,5%Azər Türk Bank 0,5%Nikoyl Bank 0,5%TexnikaBank 0,3%AGBank 0,3%Zaminbank 0,3%XalqBank 0,2%Bank of Azerbaijan 0,2%

Do not know 1,5%

Bank Respublika

AccessBank

Capital Bank

Bank of Baku

The IBA

Unibank

None of them

4.1

6.6

10.3

12.7

13.5

14.4

25.42015 MAY

KapitalBank Unibank BOB ABB Othe

rNone of

them Base

Male 15,1 11,3 8,7 8,7 24,1 32,1 311

Female 7,5 10,7 12 9,4 23,4 37 308

High 11,9 10,8 10,8 10,4 25,1 31 268

Secondary/ secondary specialized

10,8 11,1 10 8 22,8 37,3 351

I have loan 12,5 13,9 11,2 8,3 27,7 26,4 303

I don’t have any loan 10,1 8,3 9,5 9,8 19,9 42,4 316

Working 9,8 12,8 10,5 8,8 26,4 31,7 296

Not working 14,4 9,3 11 7,7 22,9 34,7 118

Pensioner 11,1 9,3 5,6 9,3 13 51,7 54

Student 19,4 5,6 8,3 5,6 27,8 33,3 36

Housewife 9,6 10,4 12,2 12,2 21,7 33,9 115

Page 10: Heyat terzi report (yanvar 2016)_eng version

None of them

1

1

1

1

2

3

5

6

11

13

14

35

10

The Capital Bank has strengthened its position during the last 6 month

During the financial difficulties(when you need money)which of the counselor bank’s name can you mention? (%)

Bank Respublika

AccessBank

The IBA

Kapital Bank

Bank of Baku

Unibank

None of them

3

5.6

7.8

8.5

14

16

33.62015 MAY

Bank Standart 0,8%PaşaBank 0,6%Nikoyl Bank 0,6%TuranBank 0,6%Mugan Bank 0,5%TexnikaBank 0,5%ParaBank 0,5%EmrahBank 0,5%AGBank 0,3%Zaminbank 0,3%ASBank 0,2%XalqBank 0,2%Bank of Azerbaijan 0,2%Do not know 0,2%Base:

619

KapitalBank

Unibank BOB ABB Oth

erNone

of them

Base

Male 12,2 12,9 12,2 5,5 21,2 36 311

Female 9,1 15,3 13 5,5 23,1 34 308

I have loan 12,2 18,8 16,2 5,9 24,1 22,8 303

I don’t have any loan 9,2 9,5 9,2 5,1 20,3 46,7 316

Working 12,8 16,9 14,9 5,1 20,9 29,4 296

Not working 9,3 9,3 13,6 4,2 26,3 37,3 118

Pensioner 10,6 13 3,7 5,6 16,7 50,4 54

Student 13,9 13,9 2,8 8,3 25 36,1 36

Housewife 7,8 12,2 13 7 22,6 37,4 115

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There is no any changing in the number of those who don’t want to get a loan from bank

Are you going to get the loan from bank? (%)

Yes; 15.7

No; 82.4

Don't know; 1.9

Yes; 10.1

No; 83.9

Don’t know;6,0

2015 MAY

Base: 619

During the financial difficulties(when you need money)which of the counselor bank’s name can you

mention?

KapitalBank Unibank BOB ABB Othe

rDo not know BASE

Are you going to

get a loan from bank?

Yes 17,6 20 15,3 10,6 35,3 1,2 85

No 9,9 12,6 12,6 4,8 20,2 39,9 516

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Those having a credit debt is more observed living in the surrounding districts of Baku

Base : 619

Do you/anyone in your house has any loan(%)

Yes,have; 49no, haven't; 51

Manat Dollar

82.5

35.3

Base: Who have loan: 303

What is your loan currency? (%) Do you/some in your house have any

loan(%)

Yes No Base

What are you thinking

about your financial

situation after 1 year, will it

improve or be worse?

Will improve 51,9 48,1 297

Will be worse 48,4 51,6 186

Will stay constan

t43,4 56,6 136

Binagadi 54,8 45,2 42

Sabail 45,5 54,5 55

Sabunchu 51,2 48,8 43

Nasimi 44,4 55,6 63

Nizami 50 50 54

Yasamal 37,5 62,5 72

Suraxanı 35,6 64,4 45

Garadagh 68,5 31,5 54Hazar 51,4 48,6 37

Narimanov 51,9 48,1 77

Hatai 50,6 49,4 77

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Garadagh district is more prone getting loan

Base: 619

Do you prefer to get loan from anyone instead of getting from bank with less Interest? (%)

Yes;

48.6

No; 51.4

Yes No Base

I have loan 60,1 39,9 303

I don’t have any loan 37,7 62,3 316

18-24 38,2 61,8 110

25-29 55 45 100

30-34 51,3 48,7 78

35-39 49,2 50,8 61

40-44 66,1 33,9 59

45-49 45,5 54,5 66

50-54 40 60 55

55-59 52,1 47,9 48

60-65 42,9 57,1 42

Binagadi 38,1 61,9 42

Sabail 43,6 56,4 55

Sabunchu 58,1 41,9 43

Nasimi 54 46 63

Nizami 40,7 59,3 54

Yasamal 52,8 47,2 72

Suraxanı 33,3 66,7 45

Garadagh 63 37 54

Hazar 54,1 45,9 37

Narimanov 42,9 57,1 77

Hatai 51,9 48,1 77

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The number of those who are decreasing their monthly expenses increased

Base : 619

Do you have any decreasing in your monthly expenses or it is constant? (%)

There are decreasing, 60,5

There are no decreasing,35,9

Another

one doe

s shopping; 3,6

There is decreas-ing

; 41

Another one does

shopping; 2

There is no decreasing; 57

2015 MAY

 There are

decreasing on monthly expenses

There is no decreasing

Another one does

shoppingData

Do you/in your house have the loan?

Yes 63,7 30,7 5,6 303

No 57,6 40,8 1,6 316

Do you prefer to get loan from anyone instead of getting from bank with less Interest?

Yes 55,5 39,2 5,3 301

No 65,4 32,7 1,9 318

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Decreasing in expenses essentially regards to the food and personal belongings basket

Base: 619

Essentially in which expenses basket have decreasing? (%)

Stopped giving money to childrens

Stopped the repair work

Going to tutoring

Gasoline

Mobile telephones costs

Going to wedding ceremonies

Drug

Transpartation costs(taxi, bus)

Detergents/shampoo

Cigarette

Utility costs

Household things (Furniture, TV, Conditioner, etc.)

Holiday/Travelling/Entertainment

Personal belongings (clothes,telephone,cosmetics etc.)

Food

00%01%01%01%01%01%01%01%02%

04%07%08%

18%60%

63%

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There are positive thoughts for the future financial situation among the residents of Baku

Base: 619

How do you think is your financial situation will improve or will be worse after 1 year?(%)

Will improve ; 48

Will be worse; 30

Will stay constant; 21

Don’t know 0,5

  Will improve

Will be worse

Will stay constant Base

Male 50,5 26,4 23,1 311Female 45,5 33,8 20,8 308

Binagadi 45,2 35,8 19 42

Sabail 49,1 29,1 21,8 55

Sabunchu 62,8 18,6 18,6 43

Nasimi 41,3 34,9 23,8 63

Nizami 46,3 33,3 20,4 54

Yasamal 40,3 29,2 30,5 72

Suraxanı 51,1 33,3 15,6 45

Garadagh 42,6 18,5 38,9 54

Hazar 54,1 24,3 21,6 37

Narimanov 45,4 40,3 14,3 77

Hatai 55,8 27,3 16,9 77

Page 17: Heyat terzi report (yanvar 2016)_eng version

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Salaries, new working places, and price increasing are the main subjects

Base : 619

In your opinion, how do you think, in this case which 3 actions must be taken first of all ? (%)

Helping to the owners (farmer, small and medium business, empty lands dispense to the farmers)/ Decrease taxes

Decreasing customs tariffs /Allowing to enter goods/ Eleminating monopoly

Allowing people to repay loans with previous currency of manat which are repaying with USD dollar

Decreasing loan yields

Fight against corruption

No rises on USD dollar currency (decreasing, staying constant, strengthing manat )

Improving the non-oil sector (agriculture, local production, industry, tourism, increasing exporting system)/decreasing dependence from abroad

Opening new work places/ Not merging enterprises, not closing /No reductions

Eliminate artifical increase, without increasing local goods prices

Raising on wages (scholarships, social payments, )

04%

04%

05%

05%

08%

11%

14%

41%

42%

43% Our government takes all the actions 3,2%Facilitating mortgages terms /Homeless people will be providing with houses\lands 3.2%Stopping officer arbitrariness (increase controlling of law implementation, using effectively of state budget) 2.9%

Increase education quality 2.9%Decreasing poverty rate ( support poor people ) 2.6%Decreasing utility and transportations expenses 2.6%Rising the price of oil (not selling to cheap price) 2.6%Decreasing expenses for international competitions and ,measures / let postponed 2.4%Swapping old staff to young people (illiterate staff to literate staff, unskilled staff to skilled staff) 2.4%

Decreasing the price of gasoline 2.1%Closing the debts of those who are not able to repay their loans in USD/manats 1.6%Let the state hospitals be free/ be insured 1.5%Liberalize the economy/ Foreign investors must be attracted 1.3%Qarabagh issue should be resolved (lands should be released, refugees should be returned to their homes) 1.1%

The students annual fees should be decreased 1.1%The quality of health sector should be increased 1.0%Depression and crisis table should be set up 0.6%The new money should be enter to the circulation 0.6%To increase the size of unemployment benefits 0.5%Targeted social assistance should be given easier terms 0.3%Rich people should be invested state budget 0.3%Social reforms should be done 0.3%State budget should be increased 0.2%Street trading should be allowed 0.2%Not spending additional costs for buildings 0.2%Not should be allowed to do shopping with USD dollar 0.2%Banks should be merged, and should be a few banks under government control 0.2%The shopping doesn’t be with credit/debit cards 0.2%Government should be help for officials to open new companies 0.2%Deposits should be insured 0.2%Civil servants must inform people about acts on TV permanently 0.2%Don’t want to answer/Don’t know 5.3%

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Most of the people, participating in the survey rely on school teachers

Base: 619

Do you trust school teachers? (%)

Yes; 60.4 No;

39.6

  Yes No Base

Male 58,8 41,2 311

Female 62 38 308Secondary/secondary specialized

58,1 41,9 351

High 63,4 36,6 268

Yes 62,2 37,8 296

No 53,4 46,6 118

Pensioner 59,3 40,7 54

Student 55,6 44,4 36

Housewife 65,2 34,8 115

Page 19: Heyat terzi report (yanvar 2016)_eng version

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01.2016LIFESTYLE RESEARCHBaku