Tgf presentation 2016 01

Toll Global Forwarding

Datum: 18. November 2016

2Toll Global Forwarding

Introducing Toll Global Forwarding

Customers benefit from a full range of air, ocean and supply chain management services supported by our global network

� Member of the Toll Group of companies (Listed on the Australian Stock Exchange)

� Toll Group has 1200 offices in 55 countries, 46,000 employees

� Headquartered in Hong Kong, Toll Global Forwarding has over 5000 employees

� Worldwide network of over 125 offices in 27 countries throughout Asia, Australia, New Zealand, Europe, North America, Africa and the Middle East


History of Toll Group

1983

2006

2007

� 45,000 employees � 55+ countries� 100+ acquisitions� 1,200+ sites � 3mil m(2) w/house space� AU$8.8 billion revenue

2008

Albert Toll commences business in Newcastle, Australia with ‘buggy and cart’

1888

Paul Little (former Managing Director) leads management buy out from Peko Wallsend

1986

Floated on the Australian Stock Exchange

1993

A$5 billion acquisition of Patrick Corporation

2006

Baltrans Acquisition and Demerger of Virgin Blue

2007

2008

2014

Ranked in top 20 on the ASX Complete restructure and

de-merger of Asciano Limited (former Patrick rail and ports

business)


Toll’s global competitorsRanking by group revenue

Key highlights

• Toll Holdings independently ranked in the Top 15

• JP-Toll would be collectively ranked within the Top 5

Notes

• DPDHL revenue excludes mail division

• Other than JP, rankings exclude postal organisations e.g. USPS, La Poste, Royal Mail, Australia Post etc.

$13.6bn

$18.8bn$20.9bn

$26.2bn


Toll Global

Logistics

Toll Global

Forwarding

Toll Resources & Government

Logistics

Toll Global

Express

Toll Domestic

Forwarding

World class contract logistics solutions provider in the Asia Pacific region

International freight forwarding and advanced supply chain management services

Provides logistics services to the oil & gas, mining, and government and defence sectors in Australia, Asia and Africa

Market leading express freight operator in Australia providing time sensitive freight distribution, and top ten express logistics provider in Japan

Domestic freight forwarding across Australia and New Zealand

Toll Group

Operating Divisions


Toll Group’s Customer Breakdown by Sector

Retail, Food & Beverage

- Fast Moving Consumer Goods (FMCG)- General merchandise

Mining

- Machinery and equipment- Oil and gas project logistics- Mine site consumables

Steel & Industrial

- Metal and non-metal products - Inputs to construction and equipment- Fabrication, casting and forging product

Government& Defence

- Material planning & procurement- Defence logistics- Humanitarian aid

Automotive& Machinery

- Original Equipment Manufacturing (OEM) parts- Finished vehicle distribution and PDI- Aftermarket parts and accessories

Chemicals & Agribusiness

- Commodity Chemicals - Speciality Chemicals- Environmental & Facilities Services

Energy - Oil & Gas – Equipment & Services

Finance and Insurance

- Banks- Insurance- Diversified Financials

Other

- Consumer Services- Utilities- ICT- Health and Pharma- Media & Print

- Transport- Paper & Packaging- Business Services- Wholesale


Increasing Group Turnover

1.41.6

2.02.6

3.33.8

4.1

5.96.5

6.9

8.28.7 8.7 8.8

4.9

0

1

2

3

4

5

6

7

8

9

10

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

A$ b

illi

on

Toll’s history of organic growth,has seen consistent revenue

growth over a number of years


Global Footprint

Our operating structure consists of a network of 27 countries and clusters, with 125 offices servicing our long standing customers

� Australia and New Zealand� South East Asia (Includes Indonesia, Malaysia, Singapore, Thailand and Vietnam)

� Greater China (Includes Hong Kong and Taiwan)

� Indian Sub-continent and Middle East (India, Sri Lanka and UAE)

� Turkey� United Kingdom � Mainland Europe (Includes Denmark, Finland, France, Germany, Italy,

Netherlands, Norway and Sweden)

� Americas (Includes Canada)

� South Africa (Includes Zambia)


Toll Global Forwarding in Australia and New Zealand is currently the largest freight forwarder in total volume of TEU’s to Asia.

Australia and New Zealand

Facts & Annual Volumes

� 38,634 tonnes air freight

� 93,215 TEU’s ocean freight

Service offering

� Air freight

� Ocean freight

� Supply Chain Audits

� Supply chain management and collaboration

� Supply Chain Integration

� Logistics

� Tracking

� Vendor Management

� PO management

� Buyers Consolidation

� Direct to Port / Store

� Customs brokerage

� Project services

Key sectors moved include

� Automotive

� Chemical

� Manufacturing

� Mining

� Resources

� Retail

� Steel and Industrial

DARWIN

TOWNSVILLE

BRISBANE

SYDNEY

MELBOURNE

ADELAIDEPERTH

AUCKLAND

TAURANGAHAMILTONNEW PLYMOUTH

CHRISTCHURCH

NAPIER

WELLINGTONPALMERSTON NORTH


Toll Global Forwarding offers comprehensive tailored solutions to customers across the Asian region.

South East Asia




Service offering

� Air freight

� Ocean freight

� Sea-Air

� Logistics services

� Tracking, purchase order management and sales order management


� Domestic pick up

� Customised reporting

� Charter and part charter

� Buyers' consolidation


� Automotive

� Building Materials

� Footwear

� Furniture

� Garments & Textiles

� IT

� Medical & Healthcare

� Wine & Spirits

THAILAND

VIETNAM

SINGAPORE

MALAYSIA

INDONESIA


Our dedicated teams are able to find a solution for you and your company tailored solutions across our China, Hong Kong and Taiwan branches.

Greater China


� Top 10 NVOCC in China

� Top 20 NVOCC in Hong Kong



Service offering

� Air freight

� Ocean freight

� Sea-Air


� Tracking, PO management, SO management

� Supply chain collaboration



� Domestic pick up


� Charter and part charter

� Buyers consolidation


� Automotive E.g. Tyres

� Retail E.g. Garment & Textiles, Footwear

� Furniture

� IT / Hi Tech

� Wine & Spirits

� Fast Moving Consumer Goods

KAOSIUNGTAI CHUNGHSIN CHUTAIPEI

FUZHOU

XIAMEN

HONGKONG

GUANGZHOUSHENZHEN

CHENGDU

BEIJINGTIANJIN

DALIAN

QINGDAO

NINGBO

SHANGHAI


Toll Global Forwarding has branches throughout Middle East and Indian Subcontinent ensuring coverage close to major gateways and ports.

Indian Sub-continent and Middle East




Service offering

� Air Freight

� Ocean Freight

� Sea-Air

� Customs Brokerage

� Freight consolidation services

� HUB from Dubai to GCC

� Land Transport Local / GCC (cross border)

� Warehousing / Supply Chain Management

� Tracking, PO management, SO management


� Specialised in GOH


� Automotive

� Construction

� Fashion / Retail

� Food

� IT / Electronics

� Pharmaceuticals

� Project Cargo / Military

� Ship Spares

� Textiles & Accessories

� White Goods

UAE

INDIA

SRI LANKA


Toll Global Forwarding, as a being an important bridge in the region, has strategically placed branches throughout Turkey ensuring coverage at major gateways.

Turkey

ANKARA

MERSIN

ISTANBUL HQ

ADANA

BURSA

IZMIR A/P

IZMIR City

SAW A/PIST A/P


�14,920 tonnes air freight

�9,258 TEU’s ocean freight

Service offering

�Air freight

�Ocean freight

�Road freight

�Transit

�Project transportation

�Cross trade (third country transports)

�Full and part Aircraft chartering

�Consolidation

�Door to Door

�Dangerous goods specialist

�Express service

�On board Courier (OBC)

�Exhibition Logistics & Trade Show Services


�Any other goods

�Automotive

�Construction

�Medicals

�Perishables

�Textiles

�White goods


ABERDEEN

GLASGOW LIVINGSTON

MANCHESTER

CREWEBIRMINGHAM

SOUTHAMPTON

BRISTOLLONDON

United Kingdom

Toll Global Forwarding successfully manages an extensive portfolio of leading high street customers in the UK and Ireland.

Facts & Annual Figures



Service offering

�Air freight

�Ocean freight

�Supply chain management

�Logistics

�Sea-Air

�Warehousing and cross docking pre-retailing services

�Perishables specialists

�Nominated carrier schemes

�Project services

�Freight consolidation services

�Order management including process optimisation and solution design


�Apparel

�Electronics

�Military

�Pharmaceutical

�Retail

NOTTINGHAM

MOUNTNESSING

CRAYFORD

GATWICK


Toll Global Forwarding has strategically placed branches throughout mainland Europe, ensuring coverage close to major gateways and ports.

Mainland Europe




Service offering

� Air freight

� Ocean freight

� Sea-Air


� Hand Carriage

� Critical spare part delivery services

� Warehousing and cross docking


� Freight consolidation services

� Tracking on item, order, container or on shipment level

� Order management including process optimization and solution design


� Automotive

� Military

� Nautical

� Oil & Gas

� Perishables

� Retail

� Ship Spares

� AOG

FINLANDNORWAY

SWEDENDENMARK

GERMANY

NETHERLANDS

FRANCE ITALY


Toll Global Forwarding is one of the leading providers of integrated supply chain solutions in the North American market.

Americas




Service offering

�Air freight

�Ocean freight

�Sea-Air

�Local trucking

�Linehaul trucking

�Supply chain management

�Logistics (warehousing / distribution / transload / cross dock)

�Track and trace, PO management

�Vendor management

�Customs brokerage

�Project services / value added services


�Apparel

�Footwear

�Electronics

�Pharmaceutical

�Retail

SAN FRANCISCO

LOS ANGELES

DALLASHOUSTON

CHICAGO

ATLANTA

TORONTO

MIAMI

PHILADELPHIA

BOSTONNEW YORK


Toll Global Forwarding is a gateway and hub into Africa and offers customised Supply Chain services that are flexible and add value to customers’ Supply Chain.

South Africa and Zambia




Service offering

� Air freight

� Ocean freight

� Sea-Air


� Supply Chain modelling and improvement

� Contract Logistics


� Project Cargo

� Distribution

� Courier


� Automotive & Yellow Metal

� Chemical

� Manufacturing

� Military, Defence & Nautical

� Mining Resources

� Retail

� Ships Spares

� Steel & Industrial

LUSAKA, ZAMBIA

JOHANNESBURG

CAPE TOWN PORT ELIZABETH

DURBAN


Toll Global Forwarding TGF coverage and key tradelanes

1

2

34

5

6Top tradelanes1) Asia-ANZ2) Asia-USA3) Asia-Europe4) Asia-UK5) Asia-South Africa6) Intra-Asia


Introduction to Services

Air Ocean Sea-Air

Warehousing E-services Value Added Services B2C Solutions


Air Services

TGF provides a competitive and reliable range of air freight services, to and from all ports of the globe. Our service includes

Freight Specialised solutions

Customs management

Delivery management

Standard services (door to door, door to airport, airport to door, airport to airport)

Full / partial charters Customs brokerage(with air freight move or as a stand alone)

B2C and B2B

Global network of scheduled consolidations with defined transit times

Dangerous goods Duty and tariff consulting Break bulk delivery

Expedited service for time-critical shipments

Project services Landed costing

Deferred service for less time sensitive freight

Oversized cargo

Loose and palletised shipments

On-board courier services


Ocean Services

Freight Specialised solutions

Customs management

Delivery management

Door-to-door services Charters Customs brokerage Container or LCL delivery

FCL Dangerous goods Duty and tariff consulting Container management

LCL Reefer cargo Landed costing

Consolidations c

Trans-shipment services

Non-containerised and Bulk

Oversized cargo and Specialised Projects

TGF provides a competitive and reliable range of ocean freight services, to and from all ports of the globe. Our service includes


Sea-Air Services

Toll’s Sea-Air service is the smart combination of ocean freight and air freight in one transport mode. This hybrid form of transport enables customers to send urgent goods from Asia to Europe, Africa or the Americas within two weeks.

Service overview Cost savings

� Sea-Air schedules offers guaranteed departures and are available through our Toll website

� Own consolidation service offered from 35 origins in Asia Pacific

� Sea-Air service offered via Dubai (2 weeks transit), via Korea or via Singapore (both 1 week transit)

� Door-to-door service available� Customs clearance through TGF office or direct

possible

� Approximately 50% time saving compared to sea freight

� At least USD 0.50 per kg cost saving compared to air freight -> may increase during peak season

� Up to 45% CO2 emission reduction compared to air freight


Warehousing Services

Toll operates strategically located warehousing facilities in major locations around the world, including key trade gateways in Australia, New Zealand, Asia, America, South Africa, Europe, and the Middle East.

Bonded warehousing

Bulk storage for raw materials

Custom built warehousing

Pick and pack, replenishment, quality assurance and dispatch services

Secure and safe storage

Shared and dedicated warehousing

Temperature controlled premises


e-Services

Public track and trace

Shipment Management

Order Management

Supply Chain

SolutionIntegrated services Integrated information management Planning and routing Lead logistics management

Supply chain managementTracking across multiple modes and legs Integrated international and domestic tracking

Purchase order tracking at line level Basic reporting Document management

Full Order / Vendor ManagementAdvanced reportingMilestone management

Shipment level visibilityReporting and Documents

Shipment event management Alerting advanced reporting

Basic shipment visibility


iCON Track and Trace Mobile Site

Accessible from the mobile site at: m.tollgroup.com


Value Added Services

Toll Global Forwarding offers a full range of value added services at origin and destination, tailoring a solution for you and your business

Buyer’s consolidation

Customer specific labelling

DC by-pass and store ready cartons

Inventory receipt and storage

Kitting and assembly

Pick and pack

Pre-retailing processing

QC testing and inspection

ScanPack


www.tollgroup.com/tollglobalforwarding