Cireson Q4 Release

your system center experts1

CIRESON Q4 ROADMAP

Chris Ross James Kleinschnitz

Peter ZergerAllen Anderson Seth Coussens

Brian Lombardo

https://www.facebook.com/teamcireson

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TODAY’S AGENDA Service Management– Cireson Portal v4.2– Visual glimpse into our new Dashboard designer– New Satisfaction Survey app– New Advanced Request app with dynamic request offerings– New Cireson Platform UI / UX experience

Service Automation– Project Server Connector

Asset Management– New Asset Excel app features

Identity Management Innovate 15 recap with highlights Cireson Roadmap overview





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SERVICE MANAGEMENTQ4 Road Map*

*Note: (As Always) All Road Map Items are Subject to Change!






CIRESON PORTAL V4.2What is currently in development and planned for the Cireson Portal v4.2 release.

New Product Overview






CIRESON PORTAL V4.2 Advanced Request Offerings Greater Control over who sees “Create Request on Behalf of” on Request Offerings New Service Catalog Layout – Designed based on a single page application model– Consistent Service Category & Service Offering Navigation– UI/UX Changes based on customer feedback

More New KB Features and Polish– Syntax highlighting– User initial avatars on comments– Improved search algorithm– More KB Manger controls– UI/UX Changes based on customer feedback

Stretch Goal: Improved Global Search

Features






CIRESON DASHBOARD DESIGNERSimple UI for Building Dashboards via a Drag & Drop User Experience.







DEMONSTRATION: EARLY GLIMPSE INTO CIRESON DASHBOARD DESIGNER






CIRESON ADVANCED REQUEST APP







DEMONSTRATION: EARLY GLIMPSE INTO ADVANCED REQUEST APP






CIRESON SURVEY APP







SURVEY APP (BETA) Features– HTML5/JavaScript– Service Manager Back-end– Survey Assignment Based on 7 Criteria– Variable Length Surveys– 6 Different Question Types– Relationship to Resolved Incidents– End User Facing My Survey Results View– Compatible with Service Manager Notifications– Direct URL Accessible Pages






SURVEY TEMPLATES






SURVEY TEMPLATE EDITOR






SURVEY RESULTS VIEW






MY SURVEY RESULTS






SURVEY RESULT EDITOR






SURVEY RESULT EDITOR (CONT.)






DEMONSTRATION: EARLY GLIMPSE INTO CIRESON SURVEY APP






DEMONSTRATION: NEW CIRESON PLATFORM UI / UX EXPERIENCE





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SERVICE AUTOMATIONQ4 Road Map*

*Note: (As Always) Subject to Change!






CIRESON PROJECT SERVER CONNECTOR







DEMONSTRATION: CIRESON PROJECT SERVER CONNECTOR





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ASSET MANAGEMENT






ASSET MANAGEMENTLifecycle management of hardware and software

Tracking by serial number or asset tag,

Bulk association of assets to support or warranty contracts

HARDWARE

Licenses, Contracts, Purchase Orders and Invoices

BUSINESS & FINANCIAL

Software Catalog Normalization, Common Licensing Metrics, Named Licensing and Authorization

SOFTWARE

SCSM supports basic configuration management OOB Cireson extends SCSM to support enterprise ITAM / SAM






For assets not discoverable through automated methods, distributed supports teams can be mobilized quickly and easily to capture asset data.

No specialized scanner hardware required!

Available now in an app store near you!

MOBILE BARCODE SCANNERScan Assets from any iOS or Android Phone






ASSETEXCELPowerful Asset Management in a Familiar Tool

CONVENIENCE Intuitive interface for all Asset

Management rolesNo need for a local SCSM

Console install Easily automated deployment

with System Center

VISIBILITY Extended SW and HW asset search to include Purchase

Order, Org and LocationAll out-of-box relationships

available for all asset classes Custom relationships and properties now available

PERFORMANCE Process related object data

in results (or not)Max result count now

configurable (500 default)Use custom type projections for optimal performance at

scale






DEMONSTRATION: CIRESON ASSET EXCEL ENHANCEMENTS





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CIRESON INNOVATE 15
















CIRESON ROADMAP RECAPGet your popcorn, this is going to be a great show!

Oct Nov Dec Jan Feb Mar Apr May Jun Jul

Q4 Q1 Q2

PORTAL 4.2

PROJECT SERVER CONNECTOR DASHBOARD

DESIGNER

ASSET EXCEL

PORTAL 4.1





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EXIT SURVEY





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QUESTION & ANSWERPlease let us know if you have any questions regarding this presentation



