Infogain Corporate Overview

1 Copyright © 2013 Infogain Corporation. All rights reserved.

April 10, 2023Copyright © 2013 Infogain Corporation. All rights reserved.

Infogain Overview


About Infogain

Infogain delivers technology solutions that enable companies to be more innovative

Business focus

● IT Strategy ● Store systems● Knowledge Management ● Cloud CRM● Application Management Services● Custom Software Engineering ● Mobility ● Oracle Services

Industry focus

● High Tech, Insurance, Retail

1300 employees & growing

20+ year track record of success

Headquartered in Los Gatos, CA

Offices throughout the US, in UK, UAE and India

Process and quality driven● SEI CMM L5 and ISO 9001 compliant● Security & infrastructure processes

modeled on ISO 17799

Preferred-shore delivery model● Development centers in Austin, TX ● Noida and Pune, India

3 Copyright © 2013 Infogain Corporation. All rights reserved.April 10, 2023

Our Clients

We nurture long-term relationships with our clients, often serving as a virtual extension of their organizations

PARTIAL LISTING


Infogain Solutions


Oracle Knowledge Solutions

• Requirements analysis• Solution design• Configuration &

customization• Testing / go-live• User training

Implementation

• HW requirements• Deployment

architecture• Data and content

migration• Installation / testing

Upgrade

• Functional & technical support

• Monitoring & tuning• Bug fixes & patch

releases• Ongoing

enhancements

SLA-Based Production Life-

Cycle Management Services

Special Expertise● CRM integration● Single sign-on & authentication● Data import & dictionary tuning● Analytical Reports

Differentiators● System integrator with largest

pool of Oracle Knowledge resources

● Proven methodology● Implementation Accelerators● High availability, high

performance architecture● Shared resource model


Salesforce Solutions

Service Cloud● Implementation● CTI Integration● Mobile integration

Sales Cloud● Implementation● PRM

Integration● ERP / CRM integration● 3rd party applications (commissions,

marketing, etc.)

Custom solutions● Mobile App Development framework● Retail Loyalty framework● eSignature package● Editable forms package

● Implementation expertise● Configuration and administration expertise● APEX and Visual Force development● External systems integration (Oracle, SAP, SQL

Server


Retail

Infogain Retail● End-to-end solutions● Package implementations● Custom enhancements and solutions● Applications management● Product development & sustaining

engineering● Dedicated retail lab for ongoing R&D

Stores Expertise● Traditional and non-traditional● International expansions● Extended enterprise● e-Commerce● CRM● Mobile for the Enterprise

Oracle Stores / Point-of-Service

(POS)Mobile Stores

Oracle Retail AMS Multi-Channel

Retail Solutions


Retail Extension Products & Toolkits

Making Oracle Retail POS Even Better

Mobile Store / Multi-Channel / Pre-built Integrations for Oracle Retail POS (ORPOS)

● Pre-integrated, Oracle-endorsed, Mobile Stores Solution ■ iPads, iPhones, iPods

● Productized Web Service interfaces for key sales-specific features of ORPOS■ Add/remove item, tendering, signature capture,

printing/emailing the receipt, etc.● Application Integration Framework to extend ORPOS into Website,

Special Orders, CRM, 3rd party services, etc.● Pre-built Integrations to Oracle Enterprise Apps ● Event Monitoring / Reporting ● Fully-integrated ACI and other payment solutions


Insurance Solutions

Strategic Consulting ServicesClaims Management● Decision support for Straight Through

Processing (STP) business case● Infogain-developed comprehensive

analysis tool● ROI and profit projections for short and

long term, conservative adoption ratesPortals and Collaboration● Decision support for business case to

leverage portals for agent productivity● Infogain-developed cost-benefit analysis

tool

Custom SolutionsBusiness Intelligence● Data-driven business insight● Enhanced analytics and reporting● Executive dashboards


AMS Expertise● User experience focus● ITIL-based support model● Deep and diverse experience● SLAs and metrics-based

framework● Proactive support model

Differentiators● Practitioners’ approach ● Proven blended delivery

model● Established best practices● Scalable and flexible solution

Application Management Services


Mobility

Differentiators● Thought leadership● Design & innovation● Repeatable frameworks ● Proven dual-shore delivery model ● State of the art development & support center

Mobile Platform Expertise● Provide cross platform support including iOS,

Android, HTML5, PhoneGap and Cocoa (for Mac OSX)

● Assure quality and performance of mobile apps via stringent QA practices and provide high mature mobile testing solutions

● Test Automation frameworks using Calabash and Robotium that reduces effort and accelerates time to market

● Integration with cloud sources, SFDC, SharePoint

● Device handling for point-of-sale, motion sensing, QR scanning, location & navigation

Enterprise Mobility● Mobile strategy consulting● Policies and procedures for BYOD● Productivity apps for mobile workforce

Mobile Infrastructure● Mobile Device Management● Mobile Enterprise Application Platform● Customer Branded App Store

Consumer Apps● Policies and procedures for BYOD● Custom software development● App Store Registration● Porting of Apps across Platforms

Vertical Domain Solutions● Retail Store Solution● Insurance Claims Solution● Hi-Tech Service Solution

Solutions


Software Engineering

• Product architecture• Product development• Continuous integration

platform• Continuous regression

platform

Agile Software Product

Development

• Customer on-boarding• Customer integration• Incremental release

deployment• Monitoring & support• Service Level management

Software Product

Operations

Differentiators● Distributed agile development● End-to-end development &

operations● Integration & regression

frameworks● Proven dual-shore delivery model ● State of the art development &

support center

Platform Expertise● Java/J2EE, AJAX, Flex, Spring Source● .NET● QTP● Selenium


Cloud Development Services for ISVs

Over 300 consultants focused on cloud development20+ years providing software development, testing & sustaining engineering services

Cloud Development● Multi-tenant architecture design● User stories & test case development● Scrum-based development

Cloud Testing● Continuous build process● Continuous regression test-suite

Cloud Support● 24x7 monitoring & support● Scheduled maintenance

Cloud Operations● Tenant on-boarding● Software and application upgrades


Cloud Development Services for Enterprise IT

Cloud Strategy● Develop enterprise cloud computing

strategy and roadmap● TCO and ROI for cloud deployment

Legacy to Cloud Migration● Architecture review and changes● Workflow-based customizations● Solution level operational dashboards

Systems Integration to Cloud● On-premise and in-cloud systems

Custom Cloud Development● User stories, test cases, customizations,

testing● Agile development (Scrum)

Cloud Managed Services● Monitoring & support● Scheduled maintenance● Additional services based on specific needs


Quality Assurance & Test

Differentiators● Focus on increased ROI● Automated testing

frameworks● Proven dual-shore delivery

model ● State of the art development

& support center

Automation Tools Expertise● QTP● VSTS Coded UI● Test Complete● Selenium● WATIR

• Validate performance criteria

• Identify Performance Bottlenecks

• Hardware /Software• Browser

• Leveraging Automation testing frameworks

• Automated regression testing

• Strategic consulting

• Industry best practices QA

Assessment & Roadmap

Test Automation

PerformanceTesting

CompatibilityTesting


Oracle Services

• Oracle SOA Suite consulting & implementation

• Legacy EAI to Oracle Fusion migration• Complete Identity Management Lifecycle

Middleware

• Implementation• Upgrades• SLA-based managed services

Oracle Knowledge

• BI implementation & support• EDW implementationBI / MDM

• Implementation• Migration & upgradesERP

• Web & portal app consulting & implementation• Enterprise content management & automation• Migrations & upgrades

Portals

Special Expertise● Frameworks: auditing, error

handling, logging● On-demand platforms● CRM integration● Data import & dictionary tuning● Weblogic Portal, Oracle Stellant● Single sign-on & authentication

Differentiators● System integrator with largest

pool of Oracle Knowledge resources

● Deep domain experience –CRM integration & portals

● Proven methodology● Implementation Accelerators● High availability, high

performance architecture


Mobility● iPhone, iPad, Android, WAP

WML, J2ME, CE, .NET, C#, Blackberry, HTML 5

Product and Custom App Development● J2EE, Microsoft .NET, LAMP,

Ruby on Rails

Portals & ECM● Oracle WebCenter, BEA

WebLogic Portal, Microsoft SharePoint, JBoss Oracle UCM, Alfresco

BI & MDM ● OBIEE, OBIEE+, MS BI Suite,

Oracle MDM Suite

SOA & Integration● Oracle Fusion & PIPs, SOA Suite,

JBoss Middleware

Testing Tools● Selenium, QTP, eTest, Silk, LOAD

RUNNER, JMeter

ERP, CRM● Oracle EBS, Oracle Application

Services, Siebel and SalesForce

Cloud Dev Platforms● SpringSource, Cloud Foundry,

Azure, Force.com

Technology Expertise


The Infogain Advantage


April 10, 2023Copyright © 2013 Infogain Corporation. All rights reserved.

Thank You

For additional information, visit us at:

www.infogain.com