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上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 1 INTRODUCTION TO BRITISH CULTURE October 2009 汇报部门 汇报部门 汇报部门 汇报部门(): Presented by: Tony Dean

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Page 1: British Culture

上海汽车集团股份有限公司乘用车公司SAIC Motor Passenger Vehicle Co. 1

INTRODUCTION TO BRITISH CULTURE

October 2009

汇报部门汇报部门汇报部门汇报部门(人人人人):Presented by: Tony Dean

Page 2: British Culture

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Some of the Slides in this presentationhave been modified from the original to suit the PDF. presentation format

Page 3: British Culture

上海汽车集团股份有限公司乘用车公司SAIC Motor Passenger Vehicle Co. 3

ContentContent� What is Culture - Definition

� British Culture - Background� Geography� History� Politics� People� Education� Traditions� Economics� Language� Communication and Media� Food� Etiquette

� British Culture - In the workplace� Meetings� Communication� Problem Solving� Planning� Team Working

� British Culture – Free Time

� British Culture – working in China � Differences in culture – a humorous overview

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What is Culture What is Culture -- DefinitionDefinition

� Culture is a way of life of a group of people--the behaviors, beliefs, values, and symbols that they accept, generally without thinking about them, and that are passed along by communication and imitation from one generation to the next.

� Culture is the collective programming of the mind which distinguishes the members of one human group from another

� Culture is “the way we do things round here”

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What is the difference between Great Britain, and The United Kingdom?

� Great Britain -is made up ofEngland, Scotland and Wales

� The United Kingdom (UK) is bothGreat Britain, i.e.England,Scotlandand Wales,and Northern Ireland (NI).

� There is no difference betweenthe names Great Britain and Britain

BritishBritish Culture Culture -- BackgroundBackground

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The British (UK) flag – sometimes called the Union Jack - is made up from three other flags

BritishBritish Culture Culture -- BackgroundBackground

Page 7: British Culture

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Geography

Where is Britain?

Manchester, 53o North

Shanghai, 31o North

BritishBritish Culture Culture -- BackgroundBackground

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上海汽车集团股份有限公司乘用车公司SAIC Motor Passenger Vehicle Co.

How big is Britain (UK)?

Hunan Province Britain

Area: 211,800km 2

Population: 66,980,000Density: 316/km 2

Area: 244,800km 2

Population: 61,610,000Density: 251/km 2

Geography

BritishBritish Culture Culture -- BackgroundBackground

Page 9: British Culture

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How big is Britain’s Largest City?

Shanghai London

Area: 1,928km 2

Population: 14,800,000Density: 7,170/km 2

Area: 1,580km 2

Population: 7,620,000Density: 4,860/km 2

Geography

BritishBritish Culture Culture -- BackgroundBackground

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Where is SMTC UK based?

Geography

BritishBritish Culture Culture -- BackgroundBackground

Birmingham – the second largest city in Britain

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Major Cities

� London - is Britain’s largest city and the capitol with 7,620,000 people� Birmingham with 1,010,000 people.� Glasgow (Scotland) has 640,000 people� Edinburgh (Scotland) has 450,000 people� Liverpool and Manchester 400,000 people each� Belfast (Northern Ireland) has 280,000 people� Cardiff (Wales) has 270,000 people� Scotland has the lowest population density (64/km2). This is the same as Gansu Province

Geography

BritishBritish Culture Culture -- BackgroundBackground

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British history

Around 2,000 years ago – The Romans

� 50 BC – 400 (AD) Roman rule has a large impact on England.

BritishBritish Culture Culture -- BackgroundBackground

The Roman Empire was extensive

�Biggest single influence on Britain

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British history

Around 2,000 years ago – The Romans - Continued

BritishBritish Culture Culture -- BackgroundBackground

� The Romans moved north and west through British Tribes until they met the fearsome Picts and the cold, wet weather.� They stopped and built Hadrian’s Wall instead.� This area became Scotland!

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British history

�Roman Towns

� London� Manchester� Cambridge� Exeter� Carlisle� Chester� Colchester� York� Newcastle� Bath

BritishBritish Culture Culture -- BackgroundBackground

�These are still Towns or Cities in Britain today

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British historyRoman Roads

today

BritishBritish Culture Culture -- BackgroundBackgroundTypical Roman Road

1600 years ago

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British history

1500 - 1000 years ago� 400 – 600AD Anglo-Saxon tribes from Germany displace the Celts and Romans. Many people in England today are of Anglo-Saxon origin. Many people in Scotland and Ireland remain of Celtic origin. � 600 – 800 Christianisation of Britain� 750 – 800 King Offa of Wales created the ‘pound’ (£ sterling).

The pound sterling is the oldest currency still traded,

� 800 – 900 Vikings from Denmark invade and settle in some areas

� 1066 Normans from France invade Britain

BritishBritish Culture Culture -- BackgroundBackground

�THIS WAS THE LAST TIME ANY OTHER COUNTRY

INVADED BRITAIN

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British history

Recent times

� 1707 – Scotland and England joined in a Union� 1733 – the first British colony in America. In 1776 the colony declared independence� 1780s – with the invention of the steam engine, the Industrial Revolution brought prosperity and child labour� 1900 – British empire. Britain had the largest navy in the world

� 1914 – 1960 – The cost of 2 world wars led to the decline of the British Empire and formation of the ‘Commonwealth’

BritishBritish Culture Culture -- BackgroundBackground

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British history

Inventions & PatentsOver the past 50 years, Japanese research showed that 40%of discoveries taken up worldwide originated in Britain.Here are a few British inventions…

BritishBritish Culture Culture -- BackgroundBackground

� 1804 – Dick Trevithick built the first steam locomotive

� 1698 – Tom Savery invented the first steam engine.Later perfected by Jim Watt in 1775 in Birminghamand led to the Industrial Revolution.Watt’s name is used as a measure of power

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British history

Inventions & Patents

BritishBritish Culture Culture -- BackgroundBackground

� 1821 – Mike Faraday invented the electric motor

� 1824 – Joe Aspden patented cement(called Portland Cement) which is the basisof all cement used worldwide today

� 1829 – England formed the first Police Force

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British history

Inventions & Patents

Here are a few British inventions…

BritishBritish Culture Culture -- BackgroundBackground

� 1925 – Scotsman John Baird invented the television

� 1846 – Scotsman Bert Thomson patentedthe first pneumatic tyre

� 1902 – Fred Lanchester patented the disc brake

� 1916 – Britain invented the Tank

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British history

Inventions & Patents

Here are a few British inventions…

BritishBritish Culture Culture -- BackgroundBackground

� 1989 – Tim Berners-Lee developed the ‘World Wide Web’

� 1935 – Britain patented the radar – the first working system and the basis of modern radar detection today

� 1930 – Frank Whittle invented the jet engine

� 1979 – Kane Kramer took out patent on the ‘IXI’(a 3.5 minute digital music recorder / player – MP3).Later Apple developed the ‘ipod’ from this technology

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BritishBritish Culture Culture -- BackgroundBackground

Politics

� Government type : Britain is a parliamentary democracy with a constitutional Monarch as Head of State.

� The principle behind British democracy is that the people elect Members of Parliament (MPs) to the House of Commons, held no more than five years apart. Most MPs belong to a political party, and the party with the largest number of MPs in the House of Commons forms the government� The Government runs the Country

� There are 3 major political parties: Labour – Left Wing politics; Conservative – Right wing politics and Liberal Democrat – Centre politics.

� In recent years Scotland, Wales and Northern Ireland also have there own local Parliaments

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BritishBritish Culture Culture -- BackgroundBackground

Politics (cont)

Mostly destroyed by fire in 1834.Completely rebuilt by 1870.

� Constitution : In 1215 the Magna Carta was written which proclaimed certain rights to all people, but most of the British constitution is unwritten; partly statutes, partly common law and practice.

Palace of Westminster

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BritishBritish Culture Culture -- BackgroundBackground

Politics (cont)� There are two levels of Parliament, the House of Commons and the House of

Lords

House Of Commons House Of Lords

� In order for a Law to be passed it must have a majority in both the Houses of Commons and Lords.

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BritishBritish Culture Culture -- BackgroundBackground

People

� The population of Britain is approximately - 61,610,000

� Ethnic groups :

� English 81.5%� Scottish 9.6%

� Irish 2.4%

� Welsh 1.9%� Ulster 1.8%

� West Indian, Indian, Pakistani, and other 2.8% (Chinese population in Britain is approximately 250,000)

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BritishBritish Culture Culture -- BackgroundBackground

People – Well known British people – Past and Present

William ShakespeareOliver Cromwell Sir Isaac Newton

Admiral Nelson Duke of WellingtonIsambard Brunel James Darwin

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BritishBritish Culture Culture -- BackgroundBackground

People – Well known British people – Past and Present

Charles Dickens

Winston Churchill

Margaret Thatcher

Queen Elisabeth II

Stephen HawkinsTony Blair

Diana Princess of Wales

J K Rowling

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BritishBritish Culture Culture -- BackgroundBackground

Education� By law children between the ages of 5 and 16 receive full-time education (this

will change to 18 years around 2015).

� More than 93% of all students in the Britain attend publicly funded state schools (i.e. free). Private education is available if people wish to pay

� Children have 6 years of education junior school. They normally transfer to high school at around 11 years of age.

� At around 16 years of age students take exams in a range of subjects at GCSE level (General Certificate of Secondary Education). Some subjects are compulsory (English and Mathematics being two).

� At this point students may leave the education system to find employment or may decide to study for 2 more years and take A Level (Advanced Level) exams. A Levels are the minimum requirements for acceptance into a British University.

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BritishBritish Culture Culture -- BackgroundBackground

Further Education� When students attend a University in Britain they have to pay the course fees

(minimum £3,450 per year). After 3 years students sit final exams and can graduate with a Bachelors degree. (Medical students require 4 years study).

� After graduating with a good Bachelors Degree many students spend 1 more year studying for a Masters Degree. This is funded directly by the student themselves or by industrial sponsorship.

� Top class students with good Bachelors Degrees can apply to study at PhD level (Doctorate). This normally requires 3 years of research before being awarded. This is an expensive route for students and most courses tend to be sponsored by the relevant industry.

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BritishBritish Culture Culture -- BackgroundBackgroundTraditionsBritish traditions have developed from two main sources:-

� Christian faith

� Pagan faith – rural or country beliefs, before Christianity

� Some of the more well known are:-

� St Valentines Day

� April Fools Day

� Shrove Tuesday

� Easter

� May Day

� Guy Fawkes Night

� Christmas

� Trooping the Colour – official birthday of our Queen

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BritishBritish Culture Culture -- BackgroundBackground

Economics� Economy - overview : � Britain a leading trading power and financial centre, is one of the quartet of

trillion dollar economies of Western Europe.

� Agriculture is intensive, highly mechanized, and efficient by European standards, producing about 60% of food needs with only 1% of the labor force.

� Britain has large coal, natural gas, and oil reserves; primary energy production accounts for 10% of GDP, one of the highest shares of any industrial nation.

� Services, particularly banking, insurance, and business services, account by far for the largest proportion of GDP while industry continues to decline in importance.

� Labour force is approximately 29,600,000 � By occupation : agriculture 1%, industry 19%, services 80%

� In China this is : agriculture 49%, industry 22%, services 29%

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BritishBritish Culture Culture -- BackgroundBackground

Language� The most distinct aspect of British culture is that English is the native

language.

� The vocabulary of English is the largest of any language almost 1,000,000 words.

� Since the 16th Century, because of the contact that the British had with many peoples from around the world, many words have entered the language either directly or indirectly. Major languages that havecontributed words to English include Latin, Greek, French, German, Arabic, Hindi (from India) and Italian.

� English is the second most spoken language in the world.

� English is the official language in 53 countries. It is estimated that there are up to 400 million native speakers and up to 1,000 million who use English as a second language. A further 100 million use it as a foreign language. It is the language of international business, science, aviation, computing, diplomacy, and tourism

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BritishBritish Culture Culture -- BackgroundBackground

Language� Also spoken in Britain are

� Welsh (about 26% of the population of Wales)� Scottish form of Gaelic (about 60,000 in Scotland)

� There is a difference between British English and English that is spoken in the USA and in many other parts of the world � "We (the British and Americans) are two countries separated by a

common language." G.B. Shaw

� For example: Don't comment on British pants!"pants" usually referred to underwear in the UK - not trousers

� In British English, not only do we pronounce the same words differently (accent), we also use different words for the same things making it more a difference in dialect. � Example – Bread roll is also called a – bap; barm; batch;

bun; muffin; breadcake

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BritishBritish Culture Culture -- BackgroundBackground

Language - Continued� American, Canadian, Australian and the British use a lot of the same

words . . . but they say them differently and/or the words have different meanings.

� Examples are:-

hinged cover over the engine in a car the folding fabric top on a convertible car

hood

basket for clothes that need washing large basket for food hamper

the floor at ground level (often, but not always, the same floor as a building's lobby)

the floor above ground level (US: second floor)

First floor (of a building)

main course of a meal starter of a mealEntree

extracurricular sports teacher at a school (UK: PE teacher)lowest class on a passenger aircraft (UK: economy)

bus with of higher standard of comfort, usually chartered or used for longer journeysrailway carriage

Coach

in a city, the portion of a street between adjacent intersections

a building ( block of flats, office block)

Block

American EnglishBritish English

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BritishBritish Culture Culture -- BackgroundBackground

Communications and Media� In the Britain there are National newspapers, local newspapers and free

issue newspapers. Sales of newspapers have fallen dramatically from the 1950’s when more than 30 million copies were sold every day.

� Britain has 5 main Terrestrial TV stations. These are BBC1 and 2 (Public Service Broadcasting funded by a TV license fee) and ITV, Ch4 and 5 (commercial channels which are funded by advertising). However there are more than 500 channels available to view in Britain.

� Britain also has many radio stations and with the advent of Digital Radio the number is increasing. The majority of people now prefer to tune into local commercial radio stations rather than Public Service Broadcasting stations which have no advertising (funded as part of the TV license fee).

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BritishBritish Culture Culture -- BackgroundBackground

Communications and Media

Latest Statistics:

� 537 British Television Channels

� 823 British Radio Stations � 1,606 British Newspapers

� 1,959 Magazines

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BritishBritish Culture Culture -- BackgroundBackground

Food� Some people have their biggest meal in the middle of the day and some have

it in the evening, but most people today have a small mid-day meal - usually sandwiches, and perhaps some crisps and some fruit.

� We have three main meals a day:

� Breakfast - between 7:00 and 9:00,

� Lunch (or Dinner) - between 12:00 and 1:30 p.m.

� Dinner (or Tea) (sometimes called Supper) - The main meal. Eaten anytime between 5:30 and 8:00 p.m.

� However on Sundays traditionally the main meal of the day (Sunday Lunch) is often eaten at midday instead of in the evening.

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BritishBritish Culture Culture -- BackgroundBackground

FoodTypical Meals� BREAKFAST� What is a typical English Breakfast?� A traditional English breakfast consists of eggs, bacon, sausages, fried

bread, mushrooms and baked beans, with a cup of tea. However today breakfast is more likely to be a bowl of cereals , a slice of toast , orange juice and a cup of coffee .

� Many people, especially children, in Britain will eat a bowl of cereal. They are made with different grains such as corn, wheat, oats etc.

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BritishBritish Culture Culture -- BackgroundBackground

Typical English Breakfast?

Most English breakfast are much smaller portions!

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BritishBritish Culture Culture -- BackgroundBackground

FoodTypical Meals

� LUNCH� What is a typical British lunch?� Many children at school and adults at work will have a 'packed lunch'. This

typically consists of a sandwich, a packet of crisps, a piece of fruit and a drink. The 'packed lunch' is kept in a plastic container.

� Sandwiches are also known as a 'butty' or 'sarnie' in some parts of the Britain.

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BritishBritish Culture Culture -- BackgroundBackground

FoodTypical Meals� DINNER

� The evening meal is usually called 'tea', 'dinner' or 'supper'.

� What is a traditional British Dinner?� A typical British meal for dinner is "meat and two veg" . We put hot brown

gravy, (traditionally made from the juices of the roast meat, but more often today from a packet!) on the meat and usually the vegetables. One of the vegetables is almost always potatoes.

� What is a typical British Dinner like today?� The traditional meal is rarely eaten nowadays, apart from on Sundays. A

recent survey found that most people in Britain eat curry! Rice or pasta dishes are now favoured as the 'British Dinner'.

� Vegetables grown in Britain, like potatoes, carrots, peas, cabbages and onions, are still very popular.

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BritishBritish Culture Culture -- BackgroundBackground

� Typical Roast Dinner

Food

� Traditional Christmas Dinner

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BritishBritish Culture Culture -- BackgroundBackground

� Modern Dinner

Food – 2 of Britain's favorite meals today

� Modern Dinner

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Etiquette - Greetings and Introductions� First impressions are a really important aspect of British culture.

�Introductions �In the business world introductions are based on a person's rank or position in an organisation. Whoever is the highest-ranking person is introduced to everyone else in order of their position.�There might be occasions where you will have to introduce yourself.�For example, if you are meeting a new colleague or an associate, you might start off by extending your hand and saying�"Hello! I am .....".�The British do shake hands, i.e. when first introduced to new people. In an informal situation you may see social kissing (often just a peck on the cheek), this is acceptable between men and women and also between women who know each other very well.

� Reacting to an introduction�The response you give should have the same level of formality as the introduction

BritishBritish Culture Culture -- BackgroundBackground

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Etiquette - Eating�In Britain, even today, people are judged by their table manners, especially when eating out or attending formal functions.

�Things you should do:-�Chew and swallow all the food in your mouth before taking more or taking a drink. �If you are at a dinner party wait until your host(ess) starts eating or indicates you

should do so.

�Things you should not do:-•Never chew with your mouth open. •Never talk with food in your mouth. •Never put too much food in your mouth.•Never smoke during a meal. Smoking should not take place until dessert is

finished (in public places it is now against the law to smoke).

BritishBritish Culture Culture -- BackgroundBackground

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� Etiquette - Time� British people place considerable value on punctuality.� Since Britons are so time conscious, the pace of life may seem very rushed.� In Britain, people make great effort to arrive on time.� It is often considered impolite to arrive even a few minutes late. If you are unable to keep an appointment, it is expected that you call the person you are meeting.

� You should arrive:� At the exact time specified – for dinner, lunch, or appointments with professors, doctors, and other professionals. � A few minutes early: for public meetings, plays, concerts, movies, sporting events, classes, church services, and weddings. � If you are invited to someone's house for dinner at half past seven, they will expect you to be there on the dot. An invitation might state "7.30 for 8", in which case you should arrive no later than 7.50. However, if an invitation says "sharp", you must arrive in plenty of time.

BritishBritish Culture Culture -- BackgroundBackground

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BritishBritish Culture Culture -- BackgroundBackground

Etiquette – General behaviorThings you do:-

� Do stand in line: � In Britain we like to form orderly queues (standing in line) and

wait patiently for our turn e.g. boarding a bus. It is usual to queue when required, and expected that you will take your correct turn and not push in front. 'Queue jumping' is frowned upon.

� Do say "Excuse Me": � If someone is blocking your way and you would like them to move,

say excuse me and they will move out of your way.

� Do say "Please" and "Thank you": � It is very good manners to say "please" and "thank you". It is

considered rude if you don't. You will notice in Britain that we say

'thank you' a lot.

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BritishBritish Culture Culture -- BackgroundBackground

Etiquette – General behavior

Things you do:-

� Do Shake Hands: � When you are first introduced to someone, shake their right

hand with your own right hand. � Do say sorry:

� If you accidentally bump into someone, say 'sorry'. They probably will too, even if it was your fault! This is a habit and can be seen as very amusing by an 'outsider'.

� Do Smile: � A smiling face is a welcoming face.

� Do open doors for other people� Men and women both hold open the door for each other. It

depends on who goes through the door first.� Do cover your Mouth:

� When yawning or coughing always cover your mouth with your hand.

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BritishBritish Culture Culture -- BackgroundBackground

Etiquette – General behaviour

Things you should not do:-

� Do not greet people with a kiss : � We only kiss people who are close friends and relatives.

� Avoid talking loudly in public� It is also impolite to stare at anyone in public.

� Privacy is highly regarded. Do not ask a lady her age� It is considered impolite to ask a lady her age

� Do not pick your nose in public :� We are disgusted by this. If your nostrils need de-bugging, use a

handkerchief. � Avoid doing gestures such as backslapping and huggin g

� This is only done among close friends. � Do not spit .

� Spitting in the street is considered to be very bad mannered. It is also against the law in Britain

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““Thank youThank you””

Please sit here

Thank you

BritishBritish Culture Culture -- BackgroundBackground

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““““We take our turn”

Bus

Stop

HEY YOU to the back - we were here first

BritishBritish Culture Culture -- BackgroundBackground

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Time to go

“Who goes first”

After you

Thank you

BritishBritish Culture Culture -- BackgroundBackground

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BritishBritish Culture Culture –– In the workplaceIn the workplace

� British Culture - In the workplace

� Meetings

� Communication

� Problem Solving

� Planning

� Team Working

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BritishBritish Culture Culture –– In the workplaceIn the workplace

Meetings� The objectives of a meeting are identified at the onset, usually via an

agenda which is issued to all attendees prior to the meeting

� Meetings generally start on time and have an agreed finish time.

� Generally only one discussion in the room at one time

� Mobile phones are put onto silent and are usually not answered in the meeting room

� For formal meetings there is a chair and a secretary. The chairperson is in charge of the meeting and the secretary takes the minutes –these normally include agreed decisions, actions and timescale to be undertaken.

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BritishBritish Culture Culture –– In the workplaceIn the workplace

Communications

� British tend to be direct – “tell it like it is”

� We like to hear the truth – even if it painful

� Open discussions can take place – irrespective of grade or position in Company

� We can be very blunt with our comments – i.e. “it will never work”

� In presentations we will give good and bad news where required

� When decisions are made and agreed we expect them to be honoured

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BritishBritish Culture Culture –– In the workplaceIn the workplace

Problem Solving� Generally within the workplace problem solving will involve using one

of several methods proven to help find ‘root cause’� Such problem solving methods are:-

� Fish bone analysis

� 8D analysis� Brainstorming

� Root cause analysis

� Fault tree analysis

� Usually time will be taken to understand problem and find root cause before solutions are recommended and implemented� This normally will save total time and cost to a solution

� FMEA’s are used to identify potential problems and tasks needed to be done to ensure these problems do not occur with a customer

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BritishBritish Culture Culture –– In the workplaceIn the workplace

Effect(Y)

Management Man Method

Measurement Machine Material

Cause

Cause

Cause

Cause

Cause

Cause

Cause

Cause CauseCause

Cause

�Fishbone diagram

Problem Solving - Example

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BritishBritish Culture Culture –– In the workplaceIn the workplace

�8D Problem Solving Techniques – The 8 steps to soluti on

� The Planning Stage

� Establishing the Team

� Problem Definition / Statement / Description

� Developing Interim Solution / Containment Action

� Identifying and Verifying Root Cause

� Identifying Permanent Corrective Actions

� Implementation and Validation

� Preventative Recurrence Actions

� Recognizing Team Efforts

Problem Solving - Example

Page 59: British Culture

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BritishBritish Culture Culture –– In the workplaceIn the workplace

FTA (Fault Tree Analysis) SHEET Related DocumentModel G SeriesApplication Part Name Abstract Conclusion Date Auth. ReleaseTitle Engine stall out when cold Chief Engr Leader Engineer

High oil pressure wrong oil Oil spec 1 Supply TR 18/1 10/40 A3B3 fitted to all enginesTappet jacking oil pressure relief valve not working Oil pressure 2 Gallery pressure BJ 17/1

Oil pressure hot vs cold 3Tappet sticking in bore incorrect clearance Clearence 4 GA6 failed head SP 18/1

Ex valves jack open debris 5- no compression head distortion High T.to.Turn 6 Cold test results TR Torque to turn within spec

Ex valves stick incorrect guide clearance insufficient clearance Clearence 7 GA6 failed head SP 18/18

carbon build up carbon breaks on valves Deposits 9 GA6 failed head Carbon breaks on valves N/A - happens at zero mileageengine running rich 10

11valves not under control insufficient spring pressure 12 Fitted load/Ex press TR Ex Man max press = 3.1bar max to unseat with cold oil

Engine Stalls Ex valves held off seats insufficient seated load Unseat 13 Fitted load/Ex press TR 20/1 Fitted load ~239N. 3.7bar max with hot oilCam profile causing float Drawing 14 inspection report TR 18/1

high ex manifold pressure REA turbo higher restriction Exhaust press 15 BJ 17/1Normal VNT condition Exhaust press 16 Garrett infoabnormal VNT condition Exhaust press 17 Garrett info

VNT not under control Boost levels 18 Signals/ControlVNT strategy diff hot/cold Boost levels 19 Calibration JF 14/1Boost targets too high for cond'ns Boost levels 20 Calibration

Low intake pressures greater press drop across vlvs 21 Inlet Man Press JF 17/1In cylinder pressures -ve combustion process 22 In Cyl Press

23Excess fuel Calibration problems Air flow not consistent Black smoke 24 Calibration / Inca

AFR not matched 25 Calibration / IncaCombustion not stable 26

incorrect fuel being delivered Drivability/smoke 27 Calibration / IncaSummary of Failure FIE problems incorrect timing Drivability/smoke 28 Calibration / IncaWith coolant below ~65°C MAP sensor not correct 29 Calibration / Incaengine stalls at ~3000rpm under MAF sensor not correct 30 Calibration / Incaload or during free accel 31when attempting to restart, engine 32spins over with the appearance of VNT control not stable REA control not robust Signal vs demand33 REA PWM vs requesthaving no compression. REA not functioning correctly Lever position 34 REA control lever

Turbo in surge VNT shutting completely high ex press 35 Ex Press36

operating outside map boost targets too high High MAP 37 Inlet Press383940

Presumed Failure Mechanism

One of the causes

Failure or Problem

ScheduleAction Plan

Basic Character-

isticsInvestigation ItemN

o.

Per

son

Res

p

Development of Causes (Result - Cause)

Failure Mode (Top)

No ProblemUncertain

Jud

gm

ent

Investigation Result Remarks

X

Problem Solving - Example�Fault tree analysis

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BritishBritish Culture Culture –– In the workplaceIn the workplace

Planning� It is common to ensure a robust plan of actions / activities is

developed so that the project can progress in the most effective way thus ensuring delivery on time and to budget

� British feel uncomfortable with a project which is ‘planned to fail’ i.e. where one of the following will almost certainly occur:-� Project is delayed – owing to, lack of information; no discussion; timing

was unrealistic, etc

� It is encouraged to work as teams – from all disciplines / areas of the Company � People will work ‘outside’ there normal area of responsibility

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BritishBritish Culture Culture –– In the workplaceIn the workplace

Team Working

� Team working is seen as a great benefit in the workplace

� Multi disciplined teams can increase efficiently and effective working� Having inputs from various disciplines at the start of a project can ensure

the product is designed to meet, quality, cost, manufacturing assembly needs as well as product targets

� Team working helps to develop understanding of total product cycle requirements

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BritishBritish Culture Culture –– Free TimeFree Time

� In recent history British have enjoyed more – free time� The working week is typically now 35 to 40 hours over 5 days� EU legislation in some EU Countries limits the working week to a

maximum of 48 hours – the British have ‘opted out’ of this rule

� Free time enables people to enjoy other pleasures of life such as:-� Hobbies� Travel

� Sports

� Some typical free time activities are shown on the next slides

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British cultureHobbies – Such as:-

� Mountain biking,� Water sports� Socialising� Driving (car or motorbike)� Drinking (beer)� Music� Cars� Reading� British like DIY – Do It Yourself�Walking - British people have the right to walk almost anywhere in Britain, on mountains, moors or coasts� Watching sport e.g. football, and television e.g. Top Gear

BritishBritish Culture Culture –– Free TimeFree Time

Page 64: British Culture

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British culture

Sports

� Sports Invented in Britain:

BritishBritish Culture Culture –– Free TimeFree Time

Football1863

Cricket 1787

Golf 1502

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British culture

Sports

� Sports Invented in Britain:

BritishBritish Culture Culture –– Free TimeFree Time

Rugby 1871

Hockey 1860

Badminton 1887Rounders 1889

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British culture

Sports� Sports Invented in Britain:

BritishBritish Culture Culture –– Free TimeFree Time

Lawn Tennis 1859

Bobsleigh 1890

Curling 1541

Darts

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British culture

Sports

� Sports Invented in Britain:

BritishBritish Culture Culture –– Free TimeFree Time

Bungee Jumping 1979

Snooker 1875

Table Tennis 1880

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BritishBritish Culture Culture –– Working in ChinaWorking in China

DIFFERENCES IN CULTURE

A HUMEROUS OVERVIEW

Slides by Yang Liu – Chinese student who lived in Germany and Britain for a period of time

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BritishBritish Culture Culture –– Working in ChinaWorking in China

Differences in Culture - Punctuality

Punctuality

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BritishBritish Culture Culture –– Working in ChinaWorking in China

Differences in Culture - Queuing

Queuing

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BritishBritish Culture Culture –– Working in ChinaWorking in China

Differences in Culture – Problem Solving

Problem Solving

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Differences in Culture - Party

BritishBritish Culture Culture –– Working in ChinaWorking in China

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Restaurants

Differences in Culture - Restaurants

BritishBritish Culture Culture –– Working in ChinaWorking in China

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Senior Citizens

Differences in Culture – Senior Citizens

BritishBritish Culture Culture –– Working in ChinaWorking in China

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The Boss

Differences in Culture – The Boss

BritishBritish Culture Culture –– Working in ChinaWorking in China

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The Child

Differences in Culture – The Child

BritishBritish Culture Culture –– Working in ChinaWorking in China

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Impressions of Others

Differences in Culture – Impressions of Others

BritishBritish Culture Culture –– Working in ChinaWorking in China

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The Trend

Differences in Culture – The Trend

BritishBritish Culture Culture –– Working in ChinaWorking in China

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BritishBritish CultureCulture

THERE IS NO WORLDWIDE RIGHT OR WRONG WAY OF BEHAVING:-

JUST CULTURAL DIFFERENCES

Thank You