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Marketing Strategy for Entrepreneurs Erin Liman Product Strategist Innovation is Social @liman

Marketing Strategy Talk at nestGSV June 5th, 2013

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Blue tech companies visited from HI to hear about Marketing Strategy. The goal of this talk was to shift founder thinking from a focus on technology to sparking emotion along with with the impact their solutions provide.

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Page 1: Marketing Strategy Talk at nestGSV June 5th, 2013

Marketing Strategy for Entrepreneurs

Erin LimanProduct StrategistInnovation is Social

@liman

Page 2: Marketing Strategy Talk at nestGSV June 5th, 2013

A B

What is Strategy?

Page 3: Marketing Strategy Talk at nestGSV June 5th, 2013

Unknown AttentionEngagementConversionRaving Fan

A B

The Goal:

Page 4: Marketing Strategy Talk at nestGSV June 5th, 2013

A B

Learn What Works -- Quickly

Curiosity. Offering, Watching, Listening and Iterating

Page 5: Marketing Strategy Talk at nestGSV June 5th, 2013

Features vs. Bene!ts vs. Results

Page 6: Marketing Strategy Talk at nestGSV June 5th, 2013

We survived.

Page 7: Marketing Strategy Talk at nestGSV June 5th, 2013

FeatureThis car has 6 side-impact bags.

BenefitAir bags provide protection from impact.

Result“We survived what should have been a fatal accident.”

Page 8: Marketing Strategy Talk at nestGSV June 5th, 2013

We survived. Feature: Has 6 side-impact airbags

http://www.zerotohundred.com/wp-content/uploads/2012/12/KIA-Optima-K5-141-6-Airbags.jpg

Page 9: Marketing Strategy Talk at nestGSV June 5th, 2013

Benefit: Keeps your family safe.

eurocarnews.com

Page 10: Marketing Strategy Talk at nestGSV June 5th, 2013

Results: We survived.

Page 11: Marketing Strategy Talk at nestGSV June 5th, 2013

FeatureThis car has 6 side-impact bags.

BenefitAir bags provide protection from impact.

Result“We survived what should have been a fatal accident.”

Page 12: Marketing Strategy Talk at nestGSV June 5th, 2013

EMOTION ENGAGES

Page 13: Marketing Strategy Talk at nestGSV June 5th, 2013

4PARTSTO MAP OUT EARLY

Page 14: Marketing Strategy Talk at nestGSV June 5th, 2013

1 WHO’S YOUR CUSTOMER?

Page 15: Marketing Strategy Talk at nestGSV June 5th, 2013

1 KNOW YOUR CUSTOMER

homestay4studentsmontreal.blogspot.com

Page 16: Marketing Strategy Talk at nestGSV June 5th, 2013

IT  SHOULD  FEELUNCOMFORTABLY  NARROW  

1 KNOW YOUR CUSTOMER

Page 17: Marketing Strategy Talk at nestGSV June 5th, 2013

The  OXO  Story

OXO Good Grips: “Tools you hold on to”

Page 18: Marketing Strategy Talk at nestGSV June 5th, 2013

2 WHAT’S THE POINT OF VIEW?

Page 19: Marketing Strategy Talk at nestGSV June 5th, 2013

REFRAME

2 DEFINE A POINT OF VIEW

Page 20: Marketing Strategy Talk at nestGSV June 5th, 2013

Morning,����������� ������������������  boys,����������� ������������������  how’s����������� ������������������  the����������� ������������������  water?

2 DEFINE A POINT OF VIEW

Page 21: Marketing Strategy Talk at nestGSV June 5th, 2013

what����������� ������������������  the����������� ������������������  !@##����������� ������������������  is����������� ������������������  water?

2 DEFINE A POINT OF VIEW

Page 22: Marketing Strategy Talk at nestGSV June 5th, 2013

3 WHAT RESULTS ARE DELIVERED?

Page 23: Marketing Strategy Talk at nestGSV June 5th, 2013

elawspotlight.wordpress.com -

3 THINK IN TERMS OF RESULTS

Page 24: Marketing Strategy Talk at nestGSV June 5th, 2013

4 WHAT’S THE STORY THAT TRIGGERS EMOTION?

Page 25: Marketing Strategy Talk at nestGSV June 5th, 2013

4 ENGAGE EMOTIONS USING THE POWER OF STORY

www.thewatchersnetwork.com

play the video: http://goo.gl/TJ6Qr

Page 26: Marketing Strategy Talk at nestGSV June 5th, 2013

www-inst.eecs.berkeley.edu 

Page 27: Marketing Strategy Talk at nestGSV June 5th, 2013

Mad LibFor ___________________________

Who need to ____________________

We offer _______________________

That provides ____________________

Unlike _________________________

We have ________________________

solve a specific pain

new product category

key breakthrough over current way

competitors

differentiatoradapted from Geoffrey Moore, “Crossing the Chasm”

three characteristics of your target market

Page 28: Marketing Strategy Talk at nestGSV June 5th, 2013

Mad LibFor ___________________________

Who need to ____________________

We offer _______________________

That provides ____________________

Unlike _________________________

We have ________________________

solve a specific pain

new product category

key breakthrough over current way

competitors

differentiatoradapted from Geoffrey Moore, “Crossing the Chasm”

three characteristics of your target market

Page 29: Marketing Strategy Talk at nestGSV June 5th, 2013

Mad LibFor ___________________________

Who need to ____________________

We offer _______________________

That provides ____________________

Unlike _________________________

We have ________________________

solve a specific pain

product category

key breakthrough over current way

competitors

differentiatoradapted from Geoffrey Moore, “Crossing the Chasm”

three characteristics of your target market

Page 30: Marketing Strategy Talk at nestGSV June 5th, 2013

Mad LibFor ___________________________

Who need to ____________________

We offer _______________________

That provides ____________________

Unlike _________________________

We have ________________________

solve a specific pain

key breakthrough over current way

competitors

differentiatoradapted from Geoffrey Moore, “Crossing the Chasm”

three characteristics of your target market

product category

Page 31: Marketing Strategy Talk at nestGSV June 5th, 2013

Mad LibFor ___________________________

Who need to ____________________

We offer _______________________

That provides ____________________

Unlike _________________________

We have ________________________

solve a specific pain

key breakthrough over current way

competitors

differentiatoradapted from Geoffrey Moore, “Crossing the Chasm”

three characteristics of your target market

product category

Page 32: Marketing Strategy Talk at nestGSV June 5th, 2013

For ___________________________

Who need to ____________________

We offer _______________________

That provides ____________________

Unlike _________________________

We have ________________________

three characteristics of your target market

solve a specific pain

key breakthrough over current way

competitors

differentiatoradapted from Geoffrey Moore, “Crossing the Chasm”

product category

Page 33: Marketing Strategy Talk at nestGSV June 5th, 2013
Page 34: Marketing Strategy Talk at nestGSV June 5th, 2013

Marketing Strategy for Entrepreneurs

Erin LimanProduct StrategistInnovation is Social

@liman