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B2B Integrated Digital Marketing

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This presentation does require a narrative, and was designed for a 90 minute 'Lunch & Learn' environment. It showcases some of the opportunities that integrated digital marketing planning can address.

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Digital  Training  in  Ac/on  

Many  of  the  world’s  leading  healthcare  and  life  sciences  companies  have  relied  on  Cadient  for  Digital  Marke:ng  Training  and  Workshops  

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Results  {  IN  ACTION  

GetResultsInAc/on.com  

AnywhereHealth.com  

ElementsOfDigital.com  

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B2B  Marke/ng  Innova/on  

12:00  –  12:15    Driving  Engagement  with  Visual  Storytelling    12:15  -­‐12:30  Marke/ng  in  a  Mul/-­‐Device  World    12:30  –  12:45  Measuring  What  Works    12:45  –  1:00  Ques/ons  &  Discussion    

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Students  will  learn  how  to:          •  Visually  engage  B2B  customers            •  Accelerate  lead  gen  using  infographics  •  Iden:fy  best-­‐in-­‐class  integrated  digital  campaigns  •  Iden:fy  relevant  trends  in  mobile  usage  •  Create  :mely  messages  for  mobile  audiences  •  Iden:fy  the  metrics  that  maMer  for  marke:ng  automa:on  •  Recognize  the  power  of  Net  Promoter  score  and  80/20  

engagement      

Today’s  Learning  Objec/ves  

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DO  NOT  DISTRIBUTE  –  CONFIDENTIAL  –  ©2011  CADIENT  GROUP    

9/23/13  

Driving  Engagement    with  Visual  Storytelling  

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Explosive  Rise  of  Image  and  Video  Sharing  

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Visual  Storytelling:  From  Concept  to  Reality    

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Visual  Storytelling:  Driving  to  Ac/on  

AUen/on  Interest  

Decision  Ac/on  

• Video  • Syndicated  –  socialized  content  •  Infographics  

AMen:on  

• NewsleUers  and  webinars  • Features  -­‐  infographics  • eBooks  • Case  studies  

Interest  

• White  papers/  eBooks  • Product  comparisons  • Customer  tes/monials  

Decision  

• Free  trial  • Coupons  • Special  offers  

Ac:on  

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Mobile  Poll  

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Mercedes:    Capturing  Le-  Brain  &  Right  Brain  

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Sunguard:  Making  It  Engaging  

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DuPont:  Making  Next  Steps  Clear  

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Tork:  Focused  on  Customer  Needs  

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GE:  Visualizing  Brand  Personality  

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Xerox:  Content  Driven  Lead  Gen  

Led  to  more  than  1,500  sales  appointments  that  have  generated  more  than  $1  billion  in  a  pipeline  with  a  12-­‐to-­‐18-­‐month  sales  cycle  .  

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IBM:  Integrated  B2B  Impact  

TwiUer  

Facebook  

YouTube  Instagram  

Pinterest  

Blogs  

Google+  

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IBM:  Integrated  B2B  Impact  

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DO  NOT  DISTRIBUTE  –  CONFIDENTIAL  –  ©2011  CADIENT  GROUP    

9/23/13  

Marke/ng  in  a    Mul/-­‐Device  World  

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Context  Across  Channels  

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Being  Responsive  

hUp://www.whitelotusaroma/cs.com  

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Responsiveness  {  IN  ACTION  

hUp://www.cadient.com  

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Mobile  Explosion!  

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Mobile:  Across  the  Genera/ons  

hMp://pewinternet.org/~/media//Files/Reports/2012/PIP_CellAc:vi:es_11.25.pdf  

What  ac:vi:es  do  people  do  on  their  phone?  

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Social  Media:  Solid  50+  Adop/on  

Age:  

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DuPont:  Measuring  the  Exact  Mix    

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KCP:  GeHng  the  Right  Fit  

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Boston  Scien/fic:  SeHng  a  New  Standard  

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Nora  Flooring:  Finding  the  Perfect  Match  

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Naviga/ng  a  Mul/-­‐Device  World  

Informa/on  consump/on  changes  over  the  course  of  the  day…  

AUen/on  

Interest  

Decision  

Ac/on  

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DO  NOT  DISTRIBUTE  –  CONFIDENTIAL  –  ©2011  CADIENT  GROUP    

9/23/13  

Measuring  What  Works  

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•  Paid  is  anything  the  marke:ng  department  pays  a  media  or  other  company  for  media  placement  of  its  message,  brand,  email  or  other  form  marke:ng.  Tradi:onally  this  includes  ads,  SEO  and  direct  marke:ng  buys.    

•  Owned  is  when  a  company  acts  like  a  media  organiza:on  and  publishes  its  own  content,  on  its  site,  in  print  or  on  social  networks.  Obviously,  financial  and  staff  resources  are  deployed  to  create  this  media.    

•  Earned  occurs  where  an  customer,  individual  or  media  outlet  men:ons  your  brand  in  some  form.  While  some  assume  the  name  connotes  free  media,  in  reality  it  ocen  means  the  organiza:on  deploys  agencies,  PR  and  social  media  staff  to  garner  earned  media.  

Paid,  Owned,  Earned  Media  

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Survey  says…  

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How  are  my  acquisi:on  channels  contribu:ng  to  key  brand  ac:ons?  

How  can  I  evaluate  cross-­‐channel  aMribu:on?  

How  is  my  program  performance  rela:ve  to  my  compe:tors?  

What  components  of  my  program  require  op:miza:on  or  discon:nua:on?    

Analy/cs  &  Insight  Console  

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Marke/ng  Automa/on  Maturity  

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Lead  nurturing  

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Lead  Scoring  

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Mobile  Poll  

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Let’s  get  social  

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Digital  Customer  Engagement  

Influencers  {  

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Why  Net  Promoter  Score  MaUers  

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Ques/ons?