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© 2003 Prentice Hall Inc. All rights reserved. 1–1
ORGANIZATIONAL BEHAVIOUR
© 2003 Prentice Hall Inc. All rights reserved. 1–2
What Managers DoWhat Managers Do
Managerial Activities
• Make decisions
• Allocate resources
• Direct activities of others to attain goals
Managerial Activities
• Make decisions
• Allocate resources
• Direct activities of others to attain goals
© 2003 Prentice Hall Inc. All rights reserved. 1–3
Where Managers WorkWhere Managers Work
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Management FunctionsManagement Functions
ManagementManagementFunctionsFunctions
ManagementManagementFunctionsFunctions
PlanningPlanningPlanningPlanning OrganizingOrganizingOrganizingOrganizing
LeadingLeadingLeadingLeadingControllingControllingControllingControlling
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Enter Organizational BehaviorEnter Organizational Behavior
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Contributing Disciplines to the OB FieldContributing Disciplines to the OB Field
E X H I B I T 1-3a
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Contributing Disciplines to the OB Field (cont’d)Contributing Disciplines to the OB Field (cont’d)
E X H I B I T 1-3b
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Contributing Disciplines to the OB Field (cont’d)Contributing Disciplines to the OB Field (cont’d)
E X H I B I T 1-3c
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Contributing Disciplines to the OB Field (cont’d)Contributing Disciplines to the OB Field (cont’d)
E X H I B I T 1-3d
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Contributing Disciplines to the OB Field (cont’d)Contributing Disciplines to the OB Field (cont’d)
E X H I B I T 1-3f
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There Are Few Absolutes in OBThere Are Few Absolutes in OB
ContingencyContingencyVariablesVariablesx y
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Challenges and Opportunity for OBChallenges and Opportunity for OB
Responding to Globalization Managing Workforce Diversity Improving Quality and Productivity Responding to the Labor Shortage Improving Customer Service
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Challenges and Opportunity for OB (cont’d)Challenges and Opportunity for OB (cont’d)
Improving People Skills Empowering People Coping with “Temporariness” Stimulation Innovation and Change Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior
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E X H I B I T 1-6
Basic OB Model, Stage IBasic OB Model, Stage I
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The Dependent VariablesThe Dependent Variables
x
y
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The Dependent Variables (cont’d)The Dependent Variables (cont’d)
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The Dependent Variables (cont’d)The Dependent Variables (cont’d)
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The Dependent Variables (cont’d)The Dependent Variables (cont’d)
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The Dependent Variables (cont’d)The Dependent Variables (cont’d)
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The Independent VariablesThe Independent Variables
IndependentIndependentVariablesVariables
IndependentIndependentVariablesVariables
Individual-Level Individual-Level VariablesVariables
Individual-Level Individual-Level VariablesVariables
OrganizationOrganizationSystem-LevelSystem-Level
VariablesVariables
OrganizationOrganizationSystem-LevelSystem-Level
VariablesVariables
Group-LevelGroup-LevelVariablesVariables
Group-LevelGroup-LevelVariablesVariables
