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www.ciandt.com
Ci&T and Technical Web Strategy
Service
Powering Enterprises with lean and value driven open source
CMS servicesJune - 2012
www.ciandt.com
Agenda
• About Ci&T• Ci&T CMS Services
• Services Goals• Services Capabilities• Drupal Expertise• Cases
• Q&A and final notes
Ci&T at a glance}
www.ciandt.com / @ciandt
Founded in 1995HQ in Brazil w/ offices in the US, Japan, Europe & ChinaGlobal Delivery Centers in Brazil, Argentina and China Staff: 1,500+Annual growth: 40%Providing high performance teams to our clients
How we do it}
www.ciandt.com / @ciandt
Agile development is a conceptual framework for software engineering based on iterative and incremental development. Specifically tailored to the speed of delivery.
Ci&T runs 100% Agile projects!
}
www.ciandt.com / @ciandt
Smart Presence
“It doesn’t seem like you are that far away”!
“Since we have been using Skype the phone quality has improved greatly and the added benefit of being able to see the team and interact with the app on the iPad has been a big help. I think it has helped speed up the ability to understand any issue or questions we have had. Overall, I feel like our Skype meetings have added value to the project… it doesn’t seem like you are that far away” – USA Ci&T Client
So what are you looking for?
An average team, responding to requests at a minimal cost
Or…A high-performance team, delivering value quickly and constantly
What makes a high-performance team?
What makes a high-performance team?}
www.ciandt.com / @ciandt
TalentAbility to attract and retain the bestBest place to work – 5 years in a rowAverage tenure: 4+ yearsLow turn-over rate Enthusiasm – you can feel it in the air!
}
www.ciandt.com / @ciandt
Skills MasteryAgile delivery in 100% of engagementsDirect and daily communication – no wallsShort cycles of feedbackQuick learningHyper-productive teams
What makes a high-performance team?
}
www.ciandt.com / @ciandt
AutonomyStable units working together for a long timeHigh trust environmentStrong commitment to other members of the team – and to our clients
What makes a high-performance team?
}
www.ciandt.com / @ciandt
Lean frame in mindProblem-solving mentalityElimination of wasteValue engineering to prioritize according to businessContinuous improvementOverhead significantly lower
8% vs. 30% - onsite:offshore ratio
More value
Bu
sin
ess
va
lue
Stories
What makes a high-performance team?
What makes a high-performance team?}
www.ciandt.com / @ciandt
Vision and Shared PurposeProactivity and CollaborationRedefine the value generated by IT for clients and the end userStimulate through challenges and the opportunity to innovateInspire entrepreneurship
There is a gap…Information Technology
• Total Cost to support• Application Management• Decrease dependency from IT• Cross-brand leverage• Boost ability to innovate• Responsiveness to business
demands• Agencies take forever to deliver,
then the blame is on us for delays
• That’s impossible to implement!• Approval process and
compliance• Let’s reuse assets!• Deployment needs to be
planned
Marketing
• Generate more revenue• Create loyalty• Speed, speed, speed• Really leverage digital• Flexibility, freedom to be creative• IT should not restrict me• IT must be less expensive• I love my agencies, if only IT
would cooperate more• After the creative is done, why IT
takes so long?!• No, the deadline is not negotiable
www.ciandt.com
Ci&T Technical Web Strategy Service
Provide High Performance Teams to implement large scale digital marketing strategies, by using best solutions and practices for implementing
• WCMS based websites• Analytics • SEO• mobile sites and • assets reusability
Providing Lean management of multi-branded websites
www.ciandt.com
Ci&T Technical Web Strategy – Bridging that
gapNeeds Benefits
- Improved Communication between vendors- Partners Players
Managing support of the solution implementation by interacting with all parties, providing guidance and assistance on all matters related to the solution implementation
- Web Experience Management- CMS technical expertise
Seasoned teams on implementing A/B Testing, SEO, Analytics, Content Editing Experience and Channels Content Driven bringing a successful strategy implementation
- Flexibility to Marketing Support, guidance and implementation of CMS/Frameworks/Components what will provide Marketing teams with the flexibility and agility needed to manage websites content and layout.
- Lean Portfolio Management
Improved visibility of websites implementation pipeline, as well as best usage of teams capacity, preventing peaks and valleys of allocation – thus minimizing waste
- More with less Periodic reviews of indicatorsReusability Strategy implementationDigital Assets Management implementation
www.ciandt.com
Capabilities Areas
Security
Content/Web Management
Analytics
Search
Mobile
User Experience
Performance
Data and Assets Management
Maintenance
Reusability
Hosting
SEO A/B Testing
i18n
Desktop
Social
www.ciandt.com
site.com m.site.com site.co.jp
Web Servers
CMS/framework
Database Servers Ap
plic
ati
on
Sup
port
Pla
tform
Opera
tion
s
Pla
tform
En
gin
eeri
ng
Secu
rity
Com
plia
nce
Monit
ori
ng
Back
up a
nd
Rest
ore
Content Managers
Desktop Site Users
Mobile Site Users
Third party components / Dependencies
CDN
IaaS/PaaS/SaaS
www.ciandt.com
Ci&T Drupal Expertise
500+ Enterprise Drupal sites built/maintained 300+ Drupal experts across the globe Acquia Partner One of biggest Drupal shops in the world
www.ciandt.com
Ci&T - CMS and Drupal Thought Leadership
Ci&T Drupal Association Member
Drupal events DrupalCon Denver DrupalCamps in NJ/NY/PA Drupal Business Summits CA/GA Spoke at DrupalCon Munich Aug 2012 DrupalCon Sao Paulo Dec 2012
Active on Drupal community
CMS/Drupal articles on CMSwire http://www.cmswire.com/author/felipe-rubim/