Collaboration d’équipe de nouvelle génération (Partie 1 de 2)Cisco Connect Montréal
Francois Leclair – Spécialiste Collaboration7 décembre 2016
Tendance industrie
Agenda
Spark Message, Meet et Call
Introduction à Spark
Offre Spark
Démonstrations
Partenariat Apple/Cisco
Tendances Industrie
Con
sum
erBu
sine
ss
Instant Messaging
From the Consumer Space to the Workplace
1997 20162010
Presenter
Presentation Notes
Let’s take a look at how we got to where we are today
Con
sum
erBu
sine
ss
MobileMessaging
A New Generation of Messengers
20162010
Introduction à Spark
1. Enable today’s teams to move faster and deliver greater results :• by bringing everything and everyone together.
2. Integrates all in one. Includes business messaging app, conferencing solution, and phone system.
3. A next gen team collaboration platform built for the cloud: • continuous delivery (not ported), • hitless updates, • daily pushes• consistent versions
4. Leverage your Cisco investment. (Spark Hybrid)
Spark - Introducing
Presenter
Presentation Notes
Future is going : Cloud, Mobile and multi-devices True : Continous development. The Cisco Spark service lives in the Cisco® Collaboration Cloud. The application was built to enable today’s teams to move faster and deliver greater results by bringing everything and everyone together. It is your business messaging app, conferencing solution, and phone system all in one. Spark changes the communications experience from silo’ed to integrated. Instead of just calling or instant messaging, Spark makes persistent business messaging the center experience of all your communications and where all of your work lives. You are never more than one click from initiating and receiving voice and video calls, joining meetings, scheduling meetings, and more, all with the historical context of team and one-to-one interactions including shared files and persistent messages. Jabber diffirentiated : Jabber click-to-call. Skype for business retiré Interoperability with Video endpoints Easy AD integration Outlook and Sharepoint integration Select features and functionalities across Windows, Mac, iOS, Android devices, adding many features limit the experience. MSFT marche mieux et offre plus de feature sur Windows platform. Les autres lag. Persistent group chats and calling work only on-premises for Windows users. Low quality experience due to different clients across different devices and operating systems Multiple collaboration space technologies: Groups, Yammer, Team Sites, Persistent Chat, SharePoint, Talko, Send, Skype for Business, and more. Skype for Business has different and isolated systems federating with each other, leading to many gaps in capabilities and dependencies on clients, servers, configurations Expérience : C’est les features parity que MSFT n’a PAS entre ses clients. Cisco = OPEN.
Simplicité crée croissance
Presenter
Presentation Notes
Here are some business imperatives we have heard from collaboration buyers recently: Reduce costs Increase efficiency of operations Grow the business—either with new solutions or by expanding to new markets Improve customer satisfaction and client intimacy Become more agile Win in an increasingly competitive market (for customers and for talent) These are just some of the top business challenges a customer may be facing today. Based on your customer relationship you may be able to add or ask for them to discuss others. Ask how collaboration solutions are addressing these (or not) today. Leaders across the globe agree: Collaboration is integral to addressing business imperatives. You need to consider your collaboration investments in the context of those imperatives to determine what additional investments you’re going to make going forward.
Complexité entrave croissance
Presenter
Presentation Notes
Here are some business imperatives we have heard from collaboration buyers recently: Reduce costs Increase efficiency of operations Grow the business—either with new solutions or by expanding to new markets Improve customer satisfaction and client intimacy Become more agile Win in an increasingly competitive market (for customers and for talent) These are just some of the top business challenges a customer may be facing today. Based on your customer relationship you may be able to add or ask for them to discuss others. Ask how collaboration solutions are addressing these (or not) today. Leaders across the globe agree: Collaboration is integral to addressing business imperatives. You need to consider your collaboration investments in the context of those imperatives to determine what additional investments you’re going to make going forward.
Introduction Cisco Spark
Presenter
Presentation Notes
Here are some business imperatives we have heard from collaboration buyers recently: Reduce costs Increase efficiency of operations Grow the business—either with new solutions or by expanding to new markets Improve customer satisfaction and client intimacy Become more agile Win in an increasingly competitive market (for customers and for talent) These are just some of the top business challenges a customer may be facing today. Based on your customer relationship you may be able to add or ask for them to discuss others. Ask how collaboration solutions are addressing these (or not) today. Leaders across the globe agree: Collaboration is integral to addressing business imperatives. You need to consider your collaboration investments in the context of those imperatives to determine what additional investments you’re going to make going forward.
Cisco Spark
Une suite complète de service de Collaboratoind’entreprise de l’info-nuagique de Cisco, qui permet aux clients d’échanger des messages, de se rencontrer ouappeller peut-importe qui, où et quand.
Spark est hébergé par Cisco et vendu par sespartenaires.
Presenter
Presentation Notes
Cisco Spark is a complete Collaboration as a Service (CaaS) offering. Cisco Spark delivers unified messaging, meeting, and calling capabilities that are hosted in the Cisco Collaboration Cloud and delivered by Cisco certified partners.
Messages Meet Calls1:1 and team message in virtual rooms
Permament Messages, Share content
Phone system in cloud and more
Place internal and external calls using PSTN1
Audio, video and web meeting
Before/during/after meetings, share messages and contents
Spark Services
1 Does not include PSTN services. Must be bought from a PSTN provider. Current CUCM customers can use Hybrid services to link cloud calls to on-prem capacity.
APIs, SDK, Tools, Community
Cisco Spark Platform
Presenter
Presentation Notes
The Cisco Spark service is designed for customers of any size who are looking for a mobile-first, cloud delivered collaboration service. The calling component of Cisco Spark is currently targeted at providing cloud-based telephony and video services for small businesses, however customers can easily plug in any Cisco call control solution (UCM, HCS, BE6k, BE7k) as a hybrid call service solution to meet the needs of larger businesses . The Spark messaging capabilities enable business messaging solution for organizations of any size who are looking to expand team and project-based collaboration services. The Spark meeting capabilities enable complete web and video conferencing from the Spark Cloud. Service options range from easy to use cloud connected video room endpoint solutions to large scale web and video conferencing services that bring everyone together including standards based audio or video endpoints. Messaging: The Spark messaging application is central to the Cisco Spark service experience providing an unmatched mobile –first experience including softphone capabilities and simple escalations to voice and video calls and meetings. Unlimited business messaging lets you prepare, share, and iterate on content together. Enjoy 1:1 and group messaging in virtual rooms with persistent content and context for team interactions. Cisco Spark services break down communication barriers and make it incredibly simple to work with anyone. � Meeting: Connect teams and meet customers easily with the added benefits of before, during, and after-meeting messaging and content sharing. It’s easy to schedule or join a meeting at a main office, a branch office, at home, on the road, or from a room-based video system. Every meeting can have audio, web, and video conferencing capabilities. Users shouldn’t have to think about what type of conferencing they need before scheduling; after all, it’s just a meeting. � Calling : Spark includes voice and video communications through mobile, desktop, and room-based services. The application includes features such as full public-switched-telephone-network (PSTN) dialing and one-touch directory dialing, plus the ability to join meetings from anywhere, on any device. Mobile users enjoy features such as single number reach, single voicemail service, video services, and the ability to smoothly move between devices during a call.
APIs, SDK, Tools, Community
Cisco Spark Platform
Messages Meet
Spark Hybrid
Hybrid Services
Unified Communications Manager (UCM)
Business Edition Series
ServicesHCS
Calls1:1 and team message in virtual rooms
Permament Messages, Share content
Audio, video and web meeting
Before/during/after meetings, share messages and contents
1 Does not include PSTN services. Must be bought from a PSTN provider. Current CUCM customers can use Hybrid services to link cloud calls to on-prem capacity.
Presenter
Presentation Notes
The Cisco Spark service is designed for customers of any size who are looking for a mobile-first, cloud delivered collaboration service. The calling component of Cisco Spark is currently targeted at providing cloud-based telephony and video services for small businesses, however customers can easily plug in any Cisco call control solution (UCM, HCS, BE6k, BE7k) as a hybrid call service solution to meet the needs of larger businesses . The Spark messaging capabilities enable business messaging solution for organizations of any size who are looking to expand team and project-based collaboration services. The Spark meeting capabilities enable complete web and video conferencing from the Spark Cloud. Service options range from easy to use cloud connected video room endpoint solutions to large scale web and video conferencing services that bring everyone together including standards based audio or video endpoints. Messaging: The Spark messaging application is central to the Cisco Spark service experience providing an unmatched mobile –first experience including softphone capabilities and simple escalations to voice and video calls and meetings. Unlimited business messaging lets you prepare, share, and iterate on content together. Enjoy 1:1 and group messaging in virtual rooms with persistent content and context for team interactions. Cisco Spark services break down communication barriers and make it incredibly simple to work with anyone. � Meeting: Connect teams and meet customers easily with the added benefits of before, during, and after-meeting messaging and content sharing. It’s easy to schedule or join a meeting at a main office, a branch office, at home, on the road, or from a room-based video system. Every meeting can have audio, web, and video conferencing capabilities. Users shouldn’t have to think about what type of conferencing they need before scheduling; after all, it’s just a meeting. � Calling : Spark includes voice and video communications through mobile, desktop, and room-based services. The application includes features such as full public-switched-telephone-network (PSTN) dialing and one-touch directory dialing, plus the ability to join meetings from anywhere, on any device. Mobile users enjoy features such as single number reach, single voicemail service, video services, and the ability to smoothly move between devices during a call.
Famille DX
Inside firewall (Intranet)
Collaboration Services
Unified CM
Internet
DMZ Outside firewall
Jabber @ the café/home
ExpresswayEdge
ExpresswayCore
Expressway – B2B et Mobile and Remote Access (MRA)
Unités Vidéos (TC 7.1)
Famille 7800/8800
Entreprisesexternes,
Partenaires, Clients
B2B
Spark
Messages, Meet et Call
Message
Mobile,Desktop and
Web App
1-to-1 and Team
Messages in Virtual Rooms
Persistent Messages /with File Sharing
Simple IntegrationsTools, APIs,
Services
Security w/ End-to-End Encryption
Presenter
Presentation Notes
Spark Message is designed for teamwork. It’s not only an Enterprise-grade messaging application, but it enables teams to work together, sharing content and desktops from any location and device, seamlessly and persistently. Message also becomes the launch point into the real-time services of voice, video and conferencing, and can be downloaded from the app store to create opportunities with your customers. A message can also easily be escalated to a voice or video call with the entire team or a 1 to 1 conversation, with just the click of a button. Use Spark to create deal rooms. This shows the value to the customer during the sales process – faster time to resolutions on questions, access to the right resources, and persistence for history.
Spark App
Less email. More agility. Better teamwork.
Communicate from where your work lives
Presenter
Presentation Notes
In March 2015, we launched Cisco Spark as a team collaboration app from the Cisco Collaboration Cloud. At that time, we promised this was just the beginning of journey and much more was to come… �Since then, we’ve leveraged that modern cloud platform that serves as the foundation of the Spark team collaboration app to rethink collaboration and build a complete Collaboration as a Service (CaaS) offering. Extending the app-centric, mobile first thinking that first created the Cisco Spark app has enabled us to deliver a far more complete integrated service offering that encompasses messaging, meetings, and calling all from the Cisco Collaboration Cloud....simply known as Cisco Spark. Cisco Spark app - an app that a user of Cisco Spark accesses on their smart phone, via a browser, or via a dedicated client on their Mac or Windows PC. The Cisco Spark app gives the user the ability to access, consume, and control the Message, Meeting, and Call capabilities of the Cisco Spark service, depending on the user’s license entitlement The experience centers around secure virtual “rooms” with viral and simple mobile messaging as the foundations. However, just like in the business world, these “rooms” are not single purpose. Teams can also share files and have face to face meetings, making Cisco Spark *the* place to message, share, and meet with different teams, all in one place. Most importantly, however, is that the Cisco Spark experience can be deployed and managed by IT teams to add security and manageability. Product Walkthrough The Cisco Spark application brings your teams together in a place that makes it easy to keep people and work connected. Instantly create workspaces, called “rooms,” with another person or with a group, so it’s easier to reach decisions. Rooms come equipped with persistent and secure messaging, file sharing, and face-to-face meetings with screen sharing. You’ll feel like your team is always together, wherever you go. Filters and notifications quickly surface need-to-know information for you and your teammates. Search for people to connect instantly or for past messages to revisit key information anytime. Unify workstreams with easily configured integrations between Cisco Spark and the other services you and your teams use. Teams move faster and deliver better results when everyone and everything comes together. Key Features Use unlimited workspaces called “rooms” to consolidate/streamline team communications were you can: Send messages and share files with the team or another person to keep projects moving Search across your workspaces to find key information anytime Start face-to-face meetings with screen sharing to accelerate decision-making Unify your work streams with easily configured integrations between Cisco Spark and the other services you use, such as Zendesk, Trello, GitHub, and many more Work confidently with end-to-end encryption that keeps your messages and files secure in the cloud Use room filters to control how you view and get notified of information Create team rooms for your upcoming meetings with one click to get the conversation going Participate from a mobile device, a computer, or even a browser for anywhere, anytime collaboration Key Benefits Increase productivity when your teamwork is streamlined and searchable in one place. Build stronger relationships with messaging as the new baseline for your business interactions. Be more efficient in meetings when the whole team is already caught up on the latest thinking. Make decisions faster when you are just a tap away from anyone, on any device. Bottomline: Less email. More agility. Better teamwork.
An Easier Way to Get Everyone Together
Work together in unlimited virtual rooms that you can easily access through a searchable, sortable list
Start collaborating with anyone by simply adding
their name or e-mail address
Pull Everyone Together Simpler Way to Work With All Your Teams
Teams enabling user to create and join virtual teams
and add “open” rooms for their teams
Make and receive calls inside and outside your
organization.Schedule or join
meetings from anywhere
Presenter
Presentation Notes
Our teams are scattered everywhere. Technology brings us together, but not always in a way that is centered around the people we work with on urgent, time sensitive projects. Spark breaks down the barriers to collaboration and makes it incredibly simple to get to work with anyone. As easy as sending an e-mail, get everyone together into a room by simply adding names or e-mail addresses. New users receive an e-mail to download Spark and enter the room. View https://www.youtube.com/watch?v=2ZWvFAAaTQU to see how this works. Teams enabling user to create and join virtual teams and add “open” rooms for their teams. Users can select from list of rooms which room conversation they Like to participate in. Under team menu, you can see list of teams you are participating in, then you can also add more users to team, create new rooms and manage Administrators for the selected teams. After the rooms are created under the team structure, other team members can simply join the room by clicking on the join button, Without the needs to be invited by other participants already in the room. Spark delivers an easier way to work with all your teams. In a single experience, easily access all your team work spaces. The room list is searchable and is sorted in chronological order based on most recent activity so you can easily stay up to date. Set up favorites for quicker navigation or use sorting to show recent, unread or favorites in a single view. When you connect your calendar on your mobile device, you can keep track of all your upcoming business meetings in the Cisco Spark Meetings tab. WebEx meetings can be joined from this tab with the press of a button. You can also create a room around any of your listed calendar entries so you and your teams have a place to work together before and after the meeting. The new room will be created with the same name as your calendar entry and include all the people from it.
Get Work Done Faster
Share a photo or add a file directly into your rooms
Get a team member’s attention or see who is
looking for you
Add FilesEven While Mobile
@Mention Team Members
Get to Need-to-Know Quickly
Find key information, people and rooms anytime
Search Across Workspaces
Filter rooms by different categories to zero-in on
relevant information
Presenter
Presentation Notes
Improved productivity is the nirvana of any good collaboration tool. And even though many products today greatly reduce our project cycles, we are still clamoring for better, more intuitive user experiences that enable us to quickly get our work done together. With Cisco Spark view shared files instantly without having to download them. This helps users get to the important details immediately, especially while on the go. Know that time you were in a physical room and someone asked you to take a picture of all the cool stuff on the whiteboard and after you do it just stays on your phone? Well, now you can take that pic and immediately post it to your virtual whiteboard in any of your Spark rooms. While mobile, simply tap to add a new or old photo or even a file right from your cloud storage sites. Drag and drop or upload a file on desktop and Web. Looking for a great idea a team member had awhile back? Now it’s easy to find with search. Revisit key information anytime across messages, rooms and people. If you need to call someone’s attention to a topic or question, Spark has got you covered. Use @mentions to get team members to respond fast. Getting to what’s important is easy with filters. See your important rooms, unread messages and @mentions. Spark is truly the one place for you to work for many reasons, but most especially because your files and messages are stored in your rooms making it easy to review the history of previous content. When necessary, messages and files you post can be deleted later. Finally, Spark is available on virtually any device and even from a browser – with an easy to use and consistent experience across all of the unique applications. View https://www.youtube.com/watch?v=OrZhyeza8Ls for more information on file sharing in Cisco Spark.
Accelerate Decision Making
Share your screen to gain
quick alignment
Create a room for your team to continue working after the meeting finishes
Start a meeting in your rooms of up to 25 people
from any device
Move from desktop to mobile with one click to keep the call going
Meet, Share, and Continue Take It with You
Presenter
Presentation Notes
When you’re working together, there are times when seeing other people AND the stuff they are working on is critical. In Spark you can have a 1:1 video call with another person or initiate a meeting in rooms with up to twenty five (25) people (*paid subscription only) to bring everyone together to gain quick alignment. Simultaneously view the active speaker video and screen sharing. During a 1:1 call or team meeting, users can add a guest participant to the call, to add users who may not already be part of a room. These guest participants do not have access to the history of shared messages and files. You can scan a meeting roster indicating who has already joined a meeting by displaying their profile photos. During a meeting, “multi-task” by sending messages and sharing files while you talk. Drop in a note about the presentation or document you’re working on so you can easily remember the key points later. Finally, meetings can be joined anytime while in progress enabling you to participate when the time is right for you. You can also utilize this feature to shift locations in the event you need to move a call between devices. Keep your team’s momentum going after a meeting by transitioning the conversation to Cisco Spark. When a Webex meeting finishes, the host will be prompted to start a room with everyone who attended or was on the original invite list for the WebEx meeting (**requires basic or advanced meetings). Need to take a meeting on the go? Not only can you start a meeting on any mobile device, but you can easily transition from your computer to your phone while the meeting is still going. Now your meetings follow you anywhere.
Make Spark the Place for All Your WorkApp Integration Services Spark for Developers
Easily configured integrations in the Cisco Spark app to unify workstreams
Native Integrations
Connect to other aps in seconds to automate recurring tasks and make
your life more efficient
Create custom integrations using Cisco Spark APIs through the Spark
for Developers portal
Built.ioZapier
IFTTT
developer.ciscospark.com
Easy for users to integrate Cisco Spark with the apps they loveTools for developers to transform collaboration experiences
Presenter
Presentation Notes
Integrations make it easy to bring all the applications and services you and your teams use together in one place. No code is required – just open Spark, go to a room, select a business app, and turn on the connection. It’s that easy. Now teams cans go from being reactive to proactive by uniting all of their workstreams together. Native integrations are configured within Cisco Spark itself and are the easiest for users to set up. Within a few clicks, teams can have updates from external services post in the same place where their team communications happen. Connect Spark to any app with app integration services. These services help you easily configure automated connections between Cisco Spark and hundreds of other apps. Using Zapier, IFTTT, or Built.IO, you can set up integrations between Spark and utilize built-in filters so that the content that is exchanged is highly useful to you and your teams. Organizations needing specialized connections can use the Spark for Developers portal. This site opens Cisco Spark’s APIs to developers to create custom integrations with pretty much anything. Use our cloud APIs alone or in tandem to customize the way administrators and teams use Cisco Spark capabilities. Share all the cool integrations you create with our community. Utilize a 24/7 world-class support desk powered by Tropo to answer your questions and discuss your ideas.
Business Class Security Features
Lock rooms to moderate room participants and content*
*Not included in free
User Access Controls IT Management
Add Single Sign-On, directory sync, and view analytics
End-to-endencryption in the cloud, and in-transit and media encryption
Encryption
Presenter
Presentation Notes
Privacy and Security of Content Only you and the people you work with should be able to read what you share. The Cisco Spark™ service uses end-to-end encryption with algorithms also used in solutions protecting national security systems so that only the intended recipients can read shared messages and files. Additionally, Cisco Spark service protects the confidentiality of shared content by allowing access only to authorized and authenticated recipients. This functionality restricts the viewing of messages and files in Cisco Spark rooms to participants who have authenticated with the service. Unauthorized participants that try using the URL of the room will not be able to see what has been shared. Cisco Spark Encryption The Cisco Spark service encrypts messages, files, and room names on your device before sending them to the cloud. Thus, content arrives at our servers in encrypted form and is processed (data in use) and stored (data at rest) that way until it is decrypted on the intended recipients’ devices. We use Secure HTTP (HTTPS) to encrypt data in transit between your device and our servers, which protects the identities of the senders and receivers of the encrypted content. For real-time media (voice, video, and screen sharing), we encrypt what is shared using the Secure Real-Time Transport Protocol (SRTP). User and IT Controls In addition to end-to-end encryption to keep content safe, the Cisco Spark service also offers user- and IT-level features to provide additional security controls (*not included in free). When the teamwork is sensitive, subscribers can lock rooms to moderate who can enter and what is shared. Moderators have the sole ability to add or remove participants, edit the room name, and delete anyone’s shared messages and files. Moderators may also assign co-moderators. Additionally, subscribers see an indicator in rooms where external participants are included, so they can make informed decisions before sharing. IT teams can add features that use existing security policies (Figure 6). Use Single Sign-On (SSO) to require company- approved passwords that adhere to corporate security standards. Sync your corporate employee directory with the Cisco Spark application so that user profiles always match�a valid identity from the directory. Thus, terminations are automatically processed from changes in your directory, helping ensure that former employees lose access to company data in the Cisco Spark solution. Security Specs End-to-end content encryption using Advanced Encryption Standard 256 (AES-256) Transport encryption using Secure HTTP (HTTPS) Audio and video calling encryption using the Secure Real-Time Transport Protocol (SRTP) Single Sign-On (SSO) to require company-approved authentication with identity providers using the Security Assertion Markup Language (SAML) 2.0 and Open Authorization (OAuth) 2.0 protocols. Directory sync for real-time management of employee lifecycle changes with Microsoft Active Directory
Call
Spark Call
• Included in all Spark offers• Calls Tab added in iOS, Android, Mac, Windows, and Web(Firefox Only)• Windows 10 Mobile client support coming later
• Call Spark Users• Call SIP URIs
• Managed user must have a cloud SIP URI (claimed domain)• Spark Call entitlement limits URIs destinations to Webex currently• Hybrid Users – Calls Handed off to UCM
URI Dialing: hybrid: URI handed off to UCM (if not enterprise not cloud URI of Spark user)�spark call: URI handed off to Spark Call and thus limited to Webex�none: URI outbound call as SIP CC directly from Spark
• CE 8.2 Software (Spark Room OS)• Touch10 Support for MX
• Activation code entry• Directory, Meeting, and Calling• Easy outbound SIP URI dialing
• Same SX10 Proximity paring support• Try and Buy Program under investigation
DX, SX, MX Room System Support
Presenter
Presentation Notes
SX20 and SX80 coming later No SX10 Touch10 support YET – user experience work being done – volume/mute control planned for Spark client Same MX Part Numbers Existing Spark Room License (same price too!)
Meeting
• Spark Room Systems assigned a SIP URI• <RoomSystem>@<domain>.room.ciscospark.com• Ex.: [email protected]
• Enables inbound B2B calling• Allows WebEx URI callback• URI available via Management portal and on
device via “Settings - System Information”
Room System URIs
• Supported on desktop Spark clients• User control of Spark media experience • Pair desktop client to Spark Room System
• Non-ultrasound pairing• Accept token using remote after dialing
• Place and receive calls• Share content without cables during calls• Accept token using remote control after
dialing
Manual Room System Pairing
Presenter
Presentation Notes
Will require updated Native clients
Offre Spark
HybridCalling
Offer Packaging
C2Everything in M2, and:
Cloud Calling*• Business-class voice
and video• Mobility• Voice Messaging
M2
Everything in M1, and:
• Host 25-party meetings with screen sharing with other Spark users
C3Everything in M3,
and:Cloud Calling*• Business-class voice and
video• Mobility• Voice Messaging
M3Everything in M2,
and:• Host WebEx-powered
meetings with screen sharing and with external participants
• Personal Meeting Room• Scheduled Meetings
C1Everything in M1, and:
Cloud Calling*• Business-class voice
and video• Mobility• Voice Messaging
M1• Business-class
Messaging• 1:1 and 3-party video
calling with screen sharing
• Join Spark and SIP-based meetings
*Excludes PSTN Services. Sourced via Media Provider partners.
CloudCalling
RoomRegistration
Connect a room endpoint to the Spark cloud
Conference Audio
Toll Dial-In & Callback[Domestic and International]
Additional Centers
EventTraining
Presenter
Presentation Notes
CMR (included in M3 & C3) will require an audio plan to be purchased from a CCA-SP provider to function at FCS. CMR support for VoIP will eliminate this requirement and is targeted for April, 2016.
Cisco Spark and WebEx• Hosts can now automatically create a Cisco Spark room after any WebEx
meeting to easily keep the teamwork going
• The Spark room is populated with the meeting participants and the meeting title
Presenter
Presentation Notes
Provides meeting hosts with an easy way to create a space for meeting attendees to send messages, share files, and stay in touch after the meeting in Cisco Spark. This space comes automatically populated with the WebEx meeting participants* and meeting title. To use this feature, users must have both Spark and WebEx entitlement in the Cisco Collaboration Management tool. For customerconvenience, administrators can enable/disable this post meeting experience in Site Administration. Any site which currently has the default host landing page: Show Promotional Content option checked, will have the Enable Spark Interoperability option enabled by default. *For scheduled meetings, all invitees are added to the Spark room, as well as any guest participants who joined via the host’s WebEx site and entered their email address when joining For personal room meetings, any participants who enter their email addresses during the joining process at the host’s WebEx site are added to the Spark room
Démonstrations
Presenter
Presentation Notes
And only Apple and Cisco can enable this level of transformation. Apple offers the most innovative mobile technology in the world combined with the world’s most advanced mobile OS. Cisco has led every wireless transformation since wireless became possible, not only providing the best Wi-Fi technology but delivering the best end-user experience.
Key Elements to Transformation
Network
Devices
Apps
Presenter
Presentation Notes
What’s key to reimagining business critical workflows and becoming a truly mobile-driven enterprise? It’s native apps running on the world’s best mobile platform and devices, running on the world’s best network. Businesses need the the latest enterprise-grade network infrastructure for fast, reliable, effective communication between mobile devices. In turn, these devices need to be running the best mobile platform that offer the best native apps for business because apps are the vehicle for reinventing entire workflows that transforms businesses. And native apps should not only deliver the intuitive and engaging experience we expect as consumers but they should also serve as the engagement level for: tapping into your back-end systems, seamlessly. real-time analytics that provide incredible insights. rich interaction with others using voice and video. All of these things need to work together.
Optimizing Wi-Fi Connectivity
Integrating Voice and Collaboration
Prioritizing Business Apps
Presenter
Presentation Notes
You've already heard us talk about the three main focus areas of the partnership - networking, voice and collaboration. These areas help customers accelerate their mobilization of business-critical workflows, changing how people do their jobs, and increasing productivity and efficiency. Today, we’re unveiling the first set of features our teams have worked on together. We’re optimizing Wi-Fi connectivity, prioritizing business apps, and integrating voice and enabling collaboration. These are three separate features, but they build on each other. So if you want to experience the full potential of what this partnership has to offer, you should use all three together.
Even Better Together
Voice and CollaborationApp PrioritizationWi-Fi Connectivity
+ +
Presenter
Presentation Notes
These are separate features, but it's when you use them together that you really see the full potential. For example, Spark’s voice and collaboration integration into iOS will provide huge benefits to a business on its own, but when prioritized in the fast lane, it will perform even better, with faster speeds and more reliability. In the beginning of the presentation, we talked about the opportunity that mobility presents to businesses. Once again, let’s talk about how these partnership features allows your organization to achieve these things: Reimagine the way business works Empower users so they're more productive Engage in completely new ways Increase team-work and efficiencies Reduce cost and complexity
Key Elements to Transformation
Network
Devices
Apps
Presenter
Presentation Notes
What’s key to reimagining business critical workflows and becoming a truly mobile-driven enterprise? It’s native apps running on the world’s best mobile platform and devices, running on the world’s best network. Businesses need the the latest enterprise-grade network infrastructure for fast, reliable, effective communication between mobile devices. In turn, these devices need to be running the best mobile platform that offer the best native apps for business because apps are the vehicle for reinventing entire workflows that transforms businesses. And native apps should not only deliver the intuitive and engaging experience we expect as consumers but they should also serve as the engagement level for: tapping into your back-end systems, seamlessly. real-time analytics that provide incredible insights. rich interaction with others using voice and video. All of these things need to work together.
Streamlined Deployment andManagement
Presenter
Presentation Notes
That's security and privacy, and to round off our overview now let's look at deployment and management.
Zero-Touch Deployment
Presenter
Presentation Notes
Deploying iOS devices to users is simple, fast, and scalable for IT. This approach has ushered in a new way of thinking about IT rollouts.
Device Management with MDM
Apply IT policies and monitor compliance
Manage and protect corporate data
Flexible for BYOD or corporate-owned
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Mobile device management (MDM) is a built-in, lightweight framework — powerful and scalable enough to configure and manage all the iOS devices within an organization. These controls are transparent to the user, and let IT teams seamlessly manage devices without impacting the user experience. A broad range of third-party MDM solutions wirelessly interact with iOS, giving your organization the ability to securely enrol devices in the business environment, wirelessly configure and update settings, monitor policy compliance, deploy apps, query devices, and remotely wipe or lock managed devices — whether the device is owned by the user or owned by the organization.
Simple
Transparent
StreamlinedSecure
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Our management approach has always been to make it really simple for businesses to centrally manage their iOS devices with MDM. [CLICK] The process is fully secure. [CLICK] We ensure that it’s a process that is completely streamlined. [CLICK] And we make sure that everything that happens to the device is transparent to the user, so they know how their device is being set up. In this way, users are a part of the process and have a role to play, whether the deployment is BYOD or corporate-owned.
Automated MDM enrolment
Configure devices when activated
Automatic re-enrolment if device is reset
Allow users to skip basic setup steps
Supervise devices wirelessly
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The Device Enrolment Program (DEP) also allows you to automate MDM enrolment during the initial setup for iPhone, iPad, and Mac that your organization owns. MDM automatically applies settings and policies to devices as soon as they are enrolled. You can make the enrolment mandatory and non-removable if the device is reset. You can also allow users to skip some of the basic setup steps. And devices can be put into supervised mode during enrolment too.
And only Apple and Cisco can enable this level of transformation. Apple offers the most innovative mobile technology in the world combined with the world’s most advanced mobile OS. Cisco has led every wireless transformation since wireless became possible, not only providing the best Wi-Fi technology but delivering the best end-user experience.
