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Cardware 2013 Stakeholders driving payment evolution & digital identity Your logo here Coping with the Shift to Virtual Payments Michael Gokturk | CEO at Payfirma

Coping with the Shift to Virtual Payments

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Presentation from Cardware 2013 conference by Michael Gokturk, Payfirma CEO. This covers the shift to virtual payments, the market ecosystem, and tips for businesses as they make the shifts in the evolving payments market.

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Page 1: Coping with the Shift to Virtual Payments

Cardware 2013

Stakeholders driving payment evolution & digital identity

Your logo here

Coping with the Shift to Virtual Payments

Michael Gokturk | CEO at Payfirma

Page 2: Coping with the Shift to Virtual Payments

Cardware 2013

Stakeholders driving payment evolution & digital identity

Virtual =

Frictionless

Page 3: Coping with the Shift to Virtual Payments

Cardware 2013

Stakeholders driving payment evolution & digital identity

Frictionless For MerchantsFrictionless For Merchants

“I can take payments anywhere”“I don’t waste money on

hardware”“I know my business numbers”

“I can take payments anywhere”“I don’t waste money on

hardware”“I know my business numbers”

Page 4: Coping with the Shift to Virtual Payments

Cardware 2013

Stakeholders driving payment evolution & digital identity

Frictionless For Customers

“I can pay however I want”“I can checkout fast and it’s simple”

“I can engage with the brands I love”

“I can pay however I want”“I can checkout fast and it’s simple”

“I can engage with the brands I love”

Page 5: Coping with the Shift to Virtual Payments

Cardware 2013

Stakeholders driving payment evolution & digital identity

Why so difficult and so many fails?

Page 6: Coping with the Shift to Virtual Payments

Cardware 2013

Stakeholders driving payment evolution & digital identity

Card Associations

eWallets

CONSUMERS

MERCHANTS

Bank Credit Cards (Issuers)

ISOs

Mobile Merchant Providers

Processors Point of Sale Terminals

Business Credit Cards

Closed Networks

Banks

eWallet Platforms

Gateways

Online and In-Store Merchant Providers

Integrated Systems

Page 7: Coping with the Shift to Virtual Payments

Cardware 2013

Stakeholders driving payment evolution & digital identity

Look how Look how far we’ve far we’ve comecome

Look how Look how far we’ve far we’ve comecome

Page 8: Coping with the Shift to Virtual Payments

Cardware 2013

Stakeholders driving payment evolution & digital identity

Page 9: Coping with the Shift to Virtual Payments

Cardware 2013

Stakeholders driving payment evolution & digital identity

I don’t want to buy hardware that will be outdated in six months.

I don’t want to learn a new system and have to train my staff.

I don’t want to make it more complicated for my customers.

How Can a Retailer Keep up?How Can a Retailer Keep up?

Page 10: Coping with the Shift to Virtual Payments

Cardware 2013

Stakeholders driving payment evolution & digital identity

Don’t jump onto any bandwagon.

Page 11: Coping with the Shift to Virtual Payments

Cardware 2013

Stakeholders driving payment evolution & digital identity

If your customers are not using mobile wallets, don’t worry about them yet.

Page 12: Coping with the Shift to Virtual Payments

Cardware 2013

Stakeholders driving payment evolution & digital identity

If your customers are not lighting a fire under you for

PayPal or Bitcoin, don’t implement it.

Page 13: Coping with the Shift to Virtual Payments

Cardware 2013

Stakeholders driving payment evolution & digital identity

If the chargeback liability is not important to your business, don’t

spend extra for EMV.

Page 14: Coping with the Shift to Virtual Payments

Cardware 2013

Stakeholders driving payment evolution & digital identity

If your average transaction size is $150, don’t think about NFC.

Page 15: Coping with the Shift to Virtual Payments

Cardware 2013

Stakeholders driving payment evolution & digital identity

If people will buy more with eCommerce, get an online store.

Page 16: Coping with the Shift to Virtual Payments

Cardware 2013

Stakeholders driving payment evolution & digital identity

Your logo here

@Payfirma

www.payfirma.com

facebook.com/Payfirma