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Deploying Amazon WorkSpaces at Scale with Johnson & Johnson

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NEW YORK

©2015,  Amazon  Web  Services,  Inc.  or  its  affiliates.  All  rights  reserved

©2015,  Amazon  Web  Services,  Inc.  or  its  affiliates.  All  rights  reserved

Deploying Amazon WorkSpaces at Scale

Jeff Mendelsohn, Johnson & Johnson Nathan Thomas, Amazon Web Services

Agenda

•  Building WorkSpaces •  Deploying WorkSpaces at scale •  Q&A

Building WorkSpaces

What is a WorkSpace?

A managed desktop computing service in the cloud

Simple Secure Flexible

Customer challenges

•  Realizing the “virtual desktop dream”

•  Increasing popularity of BYOD

•  Growing diversity of workforce

•  Significant tablet adoption

•  Keeping desktops secure

Taking VDI to the cloud

Simple to use

On-demand, pay-as-you-go

Launch the number of WorkSpaces needed

Heavy lifting taken care of by AWS

Simple to use

Use existing management tools •  Manage WorkSpaces like

any other desktop

•  Compatible with popular tools such as SCCM

Integrate your corporate directory

IT: Control policies with familiar tools

Users: Use existing enterprise credentials

Build custom images •  Build WorkSpaces image

templates •  Pair images with hardware

types to create bundles •  Launch WorkSpaces from

bundles

Simple to use

Keep data secure and available

•  No data stored on end-user device

•  Only pixels delivered to users

•  User volume backed by Amazon S3

•  Connect through control plane

•  VPC integration

Keep data secure and available

Implement Multi-Factor Authentication (MFA)

•  Users: Get to use existing one-time tokens

•  IT: Integrate with existing MFA solution

Example architecture

Customers drive innovation

APIs Manage WorkSpaces actions such as Create/

Reboot/Remove via command line or APIs.

Monitoring Review WorkSpaces health and connection metrics. Set up custom alarms for events.

•  iPad

•  Kindle Fire HDX

•  Android Tablet

•  Microsoft Windows PC

•  Mac

•  Zero clients

Support multiple devices

Amazon WorkSpaces Application Manager (Amazon WAM)

WorkSpaces Amazon WAM

Deploy applications

AWS Marketplace for Desktop Apps

Applications where you already own the license

Line of business applications

Manage applications •  Versioning •  Usage metering •  Smaller custom

images

Deploy applications •  Package your own applications •  Upload applications where you

own the license •  Subscribe from the AWS

Marketplace for Desktop Apps

Deploying WorkSpaces at scale

Considering WorkSpaces

Planning

Testing and validation

Implementation

2015 use cases

~8,000 users

Replace end-of-life desktops

~16,000 users

Contractors / Opt-in employees

BYOD Zero clients

Moving forward…

Zero client at the office

•  Office-bound workers

Home computer at home

•  Zero clients in all facilities retrofits

•  Hoteling / shared workspace areas

Why WorkSpaces?

•  Scalable and global •  No upfront CapEx •  Capacity on-demand •  Rate of innovation •  Instrumentation and controls •  Cost savings •  Focus on the service, not the infrastructure

Implementation

Service Catalog / Automation

WorkSpaces API & CLI Integration

Multiple Geos

AWS Direct Connect

Line of Business Applications

Custom Images

Implementation

Enable Support Staff

Implementation

Enable End-Users

Full lifecycle

eDiscovery, document retention

Snapshot, archive

5 key learnings

•  Traditional VDI was not aligned with our needs

•  Technology is not the challenge

•  Getting the business case right was critical

•  End-user experience makes or breaks success

•  Don’t take network coverage and capacity for granted

Questions?

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