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©2015, Amazon Web Services, Inc. or its affiliates. All rights reserved
Deploying Amazon WorkSpaces at Scale
Jeff Mendelsohn, Johnson & Johnson Nathan Thomas, Amazon Web Services
Customer challenges
• Realizing the “virtual desktop dream”
• Increasing popularity of BYOD
• Growing diversity of workforce
• Significant tablet adoption
• Keeping desktops secure
Simple to use
On-demand, pay-as-you-go
Launch the number of WorkSpaces needed
Heavy lifting taken care of by AWS
Simple to use
Use existing management tools • Manage WorkSpaces like
any other desktop
• Compatible with popular tools such as SCCM
Integrate your corporate directory
IT: Control policies with familiar tools
Users: Use existing enterprise credentials
Build custom images • Build WorkSpaces image
templates • Pair images with hardware
types to create bundles • Launch WorkSpaces from
bundles
Simple to use
Keep data secure and available
• No data stored on end-user device
• Only pixels delivered to users
• User volume backed by Amazon S3
• Connect through control plane
• VPC integration
Keep data secure and available
Implement Multi-Factor Authentication (MFA)
• Users: Get to use existing one-time tokens
• IT: Integrate with existing MFA solution
Customers drive innovation
APIs Manage WorkSpaces actions such as Create/
Reboot/Remove via command line or APIs.
Monitoring Review WorkSpaces health and connection metrics. Set up custom alarms for events.
• iPad
• Kindle Fire HDX
• Android Tablet
• Microsoft Windows PC
• Mac
• Zero clients
Support multiple devices
Amazon WorkSpaces Application Manager (Amazon WAM)
WorkSpaces Amazon WAM
Deploy applications
AWS Marketplace for Desktop Apps
Applications where you already own the license
Line of business applications
Manage applications • Versioning • Usage metering • Smaller custom
images
Deploy applications • Package your own applications • Upload applications where you
own the license • Subscribe from the AWS
Marketplace for Desktop Apps
2015 use cases
~8,000 users
Replace end-of-life desktops
~16,000 users
Contractors / Opt-in employees
BYOD Zero clients
Moving forward…
Zero client at the office
• Office-bound workers
Home computer at home
• Zero clients in all facilities retrofits
• Hoteling / shared workspace areas
Why WorkSpaces?
• Scalable and global • No upfront CapEx • Capacity on-demand • Rate of innovation • Instrumentation and controls • Cost savings • Focus on the service, not the infrastructure
Implementation
Service Catalog / Automation
WorkSpaces API & CLI Integration
Multiple Geos
AWS Direct Connect
Line of Business Applications
Custom Images
5 key learnings
• Traditional VDI was not aligned with our needs
• Technology is not the challenge
• Getting the business case right was critical
• End-user experience makes or breaks success
• Don’t take network coverage and capacity for granted