22
Er. Alakshendra pratap singh ASST PROF DEPARTMENT OF MECHANICAL ENGINEERING JIET JODHPUR

Introduction to quality system

Embed Size (px)

Citation preview

Page 1: Introduction to quality system

Er. Alakshendra pratap singhASST PROF

DEPARTMENT OF MECHANICAL ENGINEERINGJIET JODHPUR

Page 2: Introduction to quality system

WHAT ?

WHY ?

WHO ?

WHERE ?

WHEN ?

HOW ?

Page 3: Introduction to quality system

PERESTROIKA GLASNOST MODERNIZATION TECHNOLOGICAL ADVANCEMENT REGIONALISATION OR MARKET STRATEGIC ALLIANCES VIBRATING EXPORT MARKET

INDIA SHOULD NOT REMAIN STATIC.

“WE OWE IT TO PROSPERITY,FOR OUR OWN PROSPERITY”

Page 4: Introduction to quality system

SQC: STATISTICAL QUALITY CONTROL

TEI: TOTAL EMPLOYEES INVOLVEMENT STRATEGIES

SPC: STATISTICAL PROCESS CONTROL

TQL: TOTAL QUALITY LEADERSHIP

Page 5: Introduction to quality system

THE INTERNATIONAL ORGANISATION FOR STANDARISATION (ISO) IS THE INTERNATIONAL AGENCY FOR STANDERDS.

IT IS COMPRISING THE NATIONAL STANDARDS BODIES OF 91 COUNTRIES INCLUDING INDIA.

ISO IS MADE UP OF APPROXIMATELY 180 TECHNICAL COMMITTEES.

EACH TECHNICAL COMMITTEE IS RESPONSIBLE FOR ONE OF THE MANY AREAS OF SPECIALISATION.

Page 6: Introduction to quality system

THE OBJECT OF ISO IS TO PROMOTE THE DEVELOPMENT OF STANDARISATION AND RELATED WORLD ACTIVITIES WITH A VIEW

TO FACILITATING INTERNATIONAL EXCHANGE OF GOODS AND SERVICES AND TO DEVELOP

COOPERATION IN THE SPHERE OF INTELLECTUAL, SCIENTIFIC,

TECHNOLOGICAL AND ECONOMIC ACTIVITY.

Page 7: Introduction to quality system

WITH INCREASED FOCUS ON QUALITY ISSUES

WORLDWIDE,VARIOUS STANDARDS DEVELOPING

ORGANISATIONS PREPARED STANDARDS AND

GUIDELINES IN THE QUALITY FIELD.

ALTHOUGH THERE WERE SIMILARTIES AMONG THE

MANY STANDARDS ,THE QUALITY PICTURE

BECOME CLOUDY.

Page 8: Introduction to quality system

QUALITY MANAGEMENT,QUALITYCONTROL,QUALITY

SYSTEM,QUALITY ASSURANCE AND QUALIYY POLICY

HAD ACQUIRED DIFFERENT CONFLICTING MEANING

FROM COU NTRY TO COUNTRY ,WITH IN COUNTRY AND

EVEN WITH IN AN INDUSTRY.

STANDARISATION DEMANDED AT INTERNATIONAL

LEVEL.

Page 9: Introduction to quality system

ISO-9000 IS AN OPPORTUNITY AND A

CHALLENGE TO DEVELOPING NATIONS BY

INCORPORATING CAN KNOW WITH A GOOD

DEGREE OF CERTAINITY THE LEVEL OF QUALITY

PURCHASER EXPECT.

THEY LEARN THE PRE-REQUISITES AND

CHARACTERISTICS OF GOOD QUALITY

ASSURANCE AND QUALITY MANAGEMENT.

Page 10: Introduction to quality system

THE CHALLENGE TO A DEVELOPING NATION

IS TO MOTIVATE PROCESSORS &

MANUFACTURERS TO ADOPT & IMPLEMENT

THESE STANDARDS AND TO ESTABLISH A

CREDITABLE NATIONAL QUALITY

REGISTRATION SCHME WHICH WILL BE

RECOGNISED BY TRADING PARTNERS.

Page 11: Introduction to quality system

IN AN INCREASING NUMBER OF MANCETS AND

INDUSTRIES, THIRD PARTY QULITY ASSESMENT

AND REGISTRATION IS A PRE-REQISITE.

A SUPPLIER WITHOUT ISO-9000 REGISTRATION

CAN FACE HIGHER INSURANCE RATES OR BE

DENIED INSURANCE IN SOME MARKETS.

Page 12: Introduction to quality system

MOTIVATES EXPORTERS

SETS A BASE LINE

ESTABLISHES STANDARDS FOR PROCUREMENT

FOCUSES ON TRAINING AND PROFESSIONAL

DEVELOPMENT

SETS GENERAL MARKET PROCEDUREFOR

REGULATING HEALTH AND SAFETY

REDUCES TIME CONSUMING AUDITS BY CUSTOMERS

Page 13: Introduction to quality system

IMPROVEMENT IN QUALITY IMAGE OF PRODUCT

GIVES INANCETING ADVANTAGES

RAISES LEVELS OF COOPERATION,WORKMANSHIP

AND QUALITY AWARENESS

IMPROVES EFFICIENCY

REDUCES SCRAP AND REWORK

THE STEP IN CONTINIOUS IMPROVEMENT

Page 14: Introduction to quality system

ISO

IS(INDIAN

STANDARDS)

EN (EUROPEAN

NORMS)

TITLE

9000 14000 29001 QUALITY MANAGEMENT & QUALITY ASSURANCE STANDARDS,SELECTION AND USE

9001 14001 29002 MODEL FOR QUALITY ASSURANCE IN DESIGN/DEVELOPMENT,PRODUCTION,INSTALLATION AND SERVICING ALL ELEMENTS

9002 14002 29003 MODEL FOR QUALITY ASSURRANCE IN PRODUCTION AND INSTALLATION

Page 15: Introduction to quality system

ISO

IS(INDIAN

STANDARDS)

EN (EUROPEAN

NORMS)TITLE

9003 14003 29003 MODEL FOR QUALITY ASSURRANCE IN FINAL INSPECTION ANDTESTS

9004 14004 29004 GUDELINES FOR MINIMISE COSTS AND MAXIMIZE BENIFITS

Page 16: Introduction to quality system

USED VOLUTARY

TWO PARTY CONTRACTUAL SYSTEMS

EXPORTS

MANCET ENTRY

PRODUCT CERTIFICATION

Page 17: Introduction to quality system

THIS IS DONE BY AN ACCREADITED INDEPENDENT

THIRD PARTY ON SITE AUDIT OF THE COMPANY’S

OPERATIONS AGAINST THE REQUIREMENTS OF THE

APPROPRIATE STANDARDS.

UPON SUCCESSFUL COMPLETION OF THIS AUDIT,

COMPANEY RECEIVE A REGISTRATION CERTIFICATE

THAT IDENTIFIED THE QUALITY SYSTEM IN

COMPLIANCE WITH ISO-9001,9002 AND 9003

Page 18: Introduction to quality system

TO ACHIEVE AND SUSTAIN THE QUALITY OF THE

PRODUCT SO AS TO MEET THE PURCHASER’S STATED

OR IMPLIED NEED

SHOULD PROVIDE CONFIDENCE TO MANAGEMENT

THAT THE INTENDED QUALITY IS BEING ACHIEVED

AND WILL BE SUSTAINED

SHOULD PROVE CONFIDENCE TO THE PURCHASER

THAT THE INTENDED QUALITY IS BEING ACHIEVED

Page 19: Introduction to quality system

SR.NO. FUNCTION ISO-9001ISO-9002 ISO-9003

1. DESIGN *

2. DEVELOPMENT *

3. PRODUCTION * *

4. TEST * * *

5. FINAL INSPECTION * * *

6. INSTALLATION * *

7. SERVICE * *

Page 20: Introduction to quality system

QUALITY POLICY:-OVERALL QUALITY INTENTION AND DIRECTION

OF AN ORGANISATION AS EXPRESSED BY TOP MANAGEMENT

QUALITY MANAGEMENT:-THE ASPECT OF ORGANISATION

FUNCTION THAT DETERMINES AND IMPLEMENT THE QUALITY POLICY

QUALITY SYSTEMS:-THE ORGANISATION STRUCTURE AND

RESPONSIBLITIES ,PROCEDURES,PROCESS AND RESOURCES FOR

IMPLEMENTING QUALITY POLICY

QUALITY CONTROL:-THE OPERATIONAL TECHNIQUES AND

ACTIVITIES USED TO FULFILL REQUIREMENTS FOR QUALITY

Page 21: Introduction to quality system
Page 22: Introduction to quality system

Thankyou!