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© 2015 RES SOFTWARE – ALL RIGHTS RESERVED
Looking Ahead: Predictions for 2016 and Beyond Presented by Lenny Liebmann, Founding Principal, Morgan Armstrong and Bob Janssen, Founder, RES Software
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• Pressures and threats facing IT leaders today (and tomorrow)
• Anticipated technology trends for 2016• Practical approaches for managing the unpredictable
aspects of IT• Q & A
What We’ll Cover Today
3
Our Speakers
Lenny Liebmann Founding Principal, Morgan Armstrong
Bob Janssen Founder, CTO and SVP of Innovation, RES Software
Q:HOW DO I OPTIMALLY ALLOCATEMY FINITE IT RESOURCESTO ENABLE BUSINESS SUCCESSIN 2016?
Premise:To rationally formulate their resource allocation strategies, technology leaders must:
1) Know the facts2) Soberly acknowledge uncertainty3) Lead courageously
ENTERPRISE VALUE
ENTERPRISE VALUE
Digitally empowered customers
ENTERPRISE VALUE
Digitally empowered customers
Institutional knowledge
ENTERPRISE VALUE
Digitally empowered customers
On-demand human skills
Institutional knowledge
ENTERPRISE VALUE
Digitally empowered customers
On-demand human skills
Institutional knowledge
ENTERPRISE VALUE
Digitally empowered customers
On-demand human skills
Institutional knowledge
ENTERPRISE VALUE
Digitally empowered customers
On-demand human skills
Institutional knowledge
ENTERPRISE VALUE
Digitally empowered customers
On-demand human skills
Institutional knowledge
ENTERPRISE VALUE
Digitally empowered customers
On-demand human skills
Institutional knowledge
MAC
RO N
EGAT
IVES
BAD
ACTO
RSRE
GULA
TORY
IMPE
DIM
ENT
ENTERPRISE VALUE
Digitally empowered customers
On-demand human skills
Institutional knowledge
MAC
RO N
EGAT
IVES
BAD
ACTO
RSRE
GULA
TORY
IMPE
DIM
ENT O
PPORTU
NITY
AN UNPREDICTABLE THREAT MATRIX
REGULATORY UNCERTAINTY
SMAL
LER
SCO
PE
POOR ALIGNMENTWITH BUSINESS
CLOSE ALIGNMENTWITH BUSINESS
LARG
ERSC
OPE
EVOLUTIONARY IT
MAINFRAME
MIDRANGE
DISTRIBUTED
VIRTUAL/CLOUD
SOFTWARE-DEFINED
CROSS-PLATFORM
?
PROCEDURAL
OBJECT-ORIENTED
AGILE
COMPONENTIZATION
MARKUP/SCRIPTING
ANALYTICS/HEURISTICS
?
“GLASS HOUSE”
COMPETITIVE EQUITY
DIGITAL FIRST
BUSINESS DEMAND
EMPOWERED USER
?
PREDICTIONS FOR 2016
IT ANALYTICS
AI
IoT
3D PRINTING
DIGITAL MESH
DIGITAL VALUE
SOCIAL ENTERPRISE
PREDICTIONS FOR 2016
IT ANALYTICS
AI
IoT
3D PRINTING
DIGITAL MESH
DIGITAL VALUE
SOCIAL ENTERPRISE?
HOW DO YOU HANDLE CHANGE?
Myth Reality
Innovate!
HOW DO YOU HANDLE CHANGE?
Myth Reality
Innovate! Follow fast
HOW DO YOU HANDLE CHANGE?
Myth Reality
Innovate! Follow fast
Get the numbers!
HOW DO YOU HANDLE CHANGE?
Myth Reality
Innovate! Follow fast
Get the numbers! Know the story
HOW DO YOU HANDLE CHANGE?
Myth Reality
Innovate! Follow fast
Get the numbers! Know the story
Add!
HOW DO YOU HANDLE CHANGE?
Myth Reality
Innovate! Follow fast
Get the numbers! Know the story
Add! Rent and recombine
HOW DO YOU HANDLE CHANGE?
Myth Reality
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Reality for IT• Best Services• Highest Security• Lowest Cost
IT
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IT
Speed of Delivery?
Cloud Computing
Reality for IT• Best Services• Highest Security• Lowest Cost
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Speed of Delivery?
User Expectations?
Reactive IT
IT Cons
umer
izatio
n of IT
Complexity?
Reality for IT• Best Services• Highest Security• Lowest Cost
Busin
ess N
eeds
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The CIO’s Realityo I’m not perceived as a trusted service providero My users are circumventing my ITo I’m not seen as delivering real valueo My IT organization is perceived as hard to work with, slow,
reactive and even unresponsiveo We are known as “The Department of No”o We are a cost center for the business
• How can I increase the value we bring to the business?
A:ARCHITECT FOR UNCERTAINTYACCELERATE BUSINESS ENGAGEMENTCOMPRESS BUDGET CYCLES
ARCHITECTURE FOR UNCERTAINTY
ANALYTICS
VISU
ALIZ
ATIO
N
DATA INGEST AND INTEGRATION
DATA
INPU
T CH
AOS
ENTE
RPRI
SECL
OU
D/Io
T
CLEA
N/C
OHE
REN
T DA
TA
?
?
?MDM
ARCHITECTURE FOR UNCERTAINTY
Fast So people get productive sooner rather than later
Accurate So people have all the right abilities and only the right abilities
Efficient So IT can devote its resources to other endeavors
Agile So change is a friend rather than an enemy
Scalable So the number of people-resource connections can keep growing
Accountable So use and cost can be aligned with business goals
Consumerized So people like IT – and don’t go elsewhere
ARCHITECTURE FOR UNCERTAINTY
ARCHITECTURE FOR UNCERTAINTY
Intelligent automation and orchestration:
• Shifts resource allocation from low-value KTLO• Speeds response to changing business needs• Eases adoption of new capabilities
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Organization
39
PeopleMeans
40
Technology
Business
Means People
41
BusinessProcesse
sInformati
on Technolo
gy
Means People
42
BusinessProcesse
sInformati
on Technolo
gy
Means People
Policies & Roles
43
Policies & Roles
BusinessProcesse
sInformati
on Technolo
gy
Means People
Admins & Users
44
Policies & Roles
Admins & Users
Assets &
Services
BusinessProcesse
sInformati
on Technolo
gy
Means People
45
Policies & Roles
Admins & Users
Assets &
Services
Budgets & Costs
BusinessProcesse
sInformati
on Technolo
gy
Means People
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Policies & Roles
Admins & Users
Assets &
Services
Budgets & Costs
Workspace
ServicesAutomation Fabric
Identity Warehouse
Service Catalog
Workflow & Approvals
Full Lifecycle
Context AwarenessDynamic
CompositionAdaptive Security
Desired State
ProvisioningIntegration
Change Control
Shift Left
Cost WarehouseCost Model
Cost Showback
Cost Forecasting
Service Director
CostControl
Architecture for Uncertainty
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Workspace
ServicesAutomation Fabric
Service Director
CostControl
BigData
Auditing, Intelligence,
Reporting(Software) Asset
Management
Business Analytics
Architecture for Uncertainty
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Policies & Roles
Admins & Users
Assets &
Services
Budgets & Costs
Service Director
Workspace
ServicesAutomation Fabric
CostControl
Insight
Architecture for Uncertainty
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EMBED
CX
Network
DevelopmentTest/QA
Security
DB
Support
Systems
Mobile
Storage
DEVOPS
Product Management
Marketing
Customer Service
DATAOPSData Science
HR
Innovate
Implement
Validate
Optimize
Economize
ACCELERATE BUSINESS ENGAGEMENT
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12 months
>12 months 3 months
6 months
9 months
COMPRESS BUDGET CYCLES
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“Think edgy.Act hedgy.”
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Questions?
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Thank you!