Exempel inom transport och

kollektivtrafik

Presenter: Peter Melander

Webinar

The Collaborative Mobile Cloud Application Platform for Business

Ämnen

• Utmaningar och lösningar

• MobiCloud - vision

• Hur MobiCloud-tekniken hjälper

• Frågor och svar

Även revisorn …

Förstudie:

✔ Underhåll av fordon

✔ Underhåll av spår och

infrastruktur

✔ Trafikledningens förmåga

att släppa på trafik

Projektledare Monica Rupprecht Hjort

Pågående granskningar › Statens roll i järnvägssystemet

Bakgrund

Punktligheten för tågtrafiken har // försämrats från 92% till 89% …

Bidrag till förbättring

Enterprise App Stores

forts …

Sweeping Changes (Gartner)

• Rise of tablets

” 80% of businesses will enable workforce on tablets”

• BYOD, CYOD

”By 2014, 90% of organizations will support corporate applications on personal devices”

• Enterprise stores

”By 2015, 60% of organizations will use private app stores to deliver business apps on media tablets and smartphones”

• Rise of social

”By 2015, 10% of your online ”friends” will be ”nonhuman”

• Information Complexity

“Context-aware computing is a game-changing opportunity for enterprises and CIOs” ..

Context - Next level of SOA (CODA/Gartner)

Mobile Devices - A Rapid Pace of Change

• Goal: Devices should be transparent tools to access business data

• Rugged devices (expensive)

– Being replaced by consumer devices (cheaper, more powerful)

– BYOD and CYOD

• Complexity and volume of Applications

• Constant change (Firefox OS, Google Glass, ..)

• New features and capabilities to be integrated

– Proximity sensors, eye tracking, biometrics, NFC ..

Cloud Impact

• Larger mainframes replaced by cloud

• Enables smarter strategy supporting smaller teams and approaches without ”Big Integrator” costs

• Cloud and Mobility together driving seismic shift in industry structures e.g. Telco, OS (e.g. Microsoft), Device (e.g. Blackberry, Nokia)

• Changing needs of mobile worker – Perceived Blurring of IT and Mobility

– Separation of ”Work” and ”Home”

– Enterprise Mobility not just ”Mobile Office”

• How to access data easily via laptop, desktop, PDA?

Workforce Mobile IT Challenges

• Large IT vendor systems slow to adapt – Mobility requires a different approach

supporting rapid change

• Lots of experimental projects underway – Need more cost effective route to support

mobility projects

1st Generation Mobility

• Solution to voice & paper communications

– Increase visibility & control

– Minimize manual paper based work

• Increased efficiency

• Improved customer satisfaction

• However - some challenges for implementation

– Training overhead

– Adoption by workers

– Employee satisfaction

Next Generation Vision

First Generation MobiCloud

Device

Network

Application

All behind the firewall, on-site

enterprise implementations

Hybrid Cloud Model Cloud based

with secure back office (e.g.

ERP) access

Smartphones, BYOD

Multiple OS & form factors

Application ”Silos” Collaborative Apps,

Information mash-up

Dedicated Windows Mobile

Devices

Dynamic, Context-aware data

Intuitive, Ergonomic UI

Cross Platform

Cloud

Context Static data

”Clunky” user interfaces

Drivers for Enterprise Mobility

A point solution provides mobile access to

business processes for greater productivity Second point solution

Mobile App

Server 1

Mobile App

Server 2

?

Mobile App

Server 1

Mobile App

Server 2

Mobile App

Server 3

Multiple point solutions – complexity, lack of control, limited reuse, data

synchronisation issues, problems with workflow priorities, security, ..

Drivers for Enterprise Mobility

? A point solution provides mobile access to

business processes for greater productivity Second point solution

Mobile App

Server 1

Mobile App

Server 2 Mobile App

Server 1

Mobile App

Server 2

Mobile App

Server 3

Multiple point solutions – complexity, lack of control, limited reuse, data

synchronisation issues, problems with workflow priorities, security, ..

Mobile App

Server 2 Mobile App

Server 1

A point solution provides mobile access to

business processes for greater productivity Second point solution Multiple point solutions – complexity, lack of control, limited reuse, data

synchronisation issues, problems with workflow priorities, security, ..

Drivers for Enterprise Mobility

More than 50% of the application code is spent connecting to the backend web service, retrieving the data and managing

the local device database

A point solution provides mobile access to

business processes for greater productivity Second point solution

Mobile App

Server 1

Mobile App

Server 2

Database Backend Server

1

Backend Server

2

Backend Server

3

MEAP

Mobile App

Server 1

MobiCloud Project Vision: Bridging the Enterprise Mobility Information Gap

EC Research Program: CIP ICT-PSP

Budget: 4.46M Euros

Duration: 2012-2014

www.mobicloudproject.eu

Backed by the European Commission

Founding partners

Cross-platform

Cross-platform development reduces time and development costs for mobility projects.

A Cloud-Based Mobility Platform allows you to efficiently Manage and Distribute your Apps through your own corporate app store.

Cloud

Context

Context enables your apps to become smarter and easier to use.

Right Information Right User Right Place Right Time

Use context to decide which

apps are usable when, for who,

on what device and to what

extent, and how ... smart

distribution

MobiCloud Enterprise Appstore

IT Challenges and Objectives

Customer Employees Project

Delivery

Reliability and Dependability

Safety Value and

Sustainability

Employee Appstore

MobiCloud Application Scenarios

Rail

Construction Field Service

City Transit

Rail Use Case - Svenska Tågkompaniet AB

Scenario

– Train drivers, train conductors and

platform staff need to share

operational messages with the

command & control centre in real-

time for safety & maintenance

(fault/incident reporting), customer

service (traffic disruption updates),

compliance (delay reporting and fault

attribution), energy efficiency (eco-

driving),…

– Mobile Remote Stock Monitoring and

Management

Rail

✔ Underhåll av fordon

Construction Appstore

Scenario 1 : Maintenance

– Maintenance engineers need to

access specific asset information,

receive tasks and report their

completion.

Scenario 2 : Construction

– Site engineers need to perform

safety audits, and ensure that they

have the proper certification and

training in order to perform certain

assignments.

Construction

✔ Underhåll av spår och

infrastruktur

City Transit Appstore

Scenario

– City Transit mobile crew of the

dispatching centres and platform staff

who need to share operational

messages with the command &

control center in real-time for safety

(fault/incident reporting), customer

service (traffic disruption updates)

– KVV City Transit Karlsruhe, Germany

- Multimodal Transport Operator

City Transit

✔ Trafikledningens förmåga att släppa på trafik

?

23

A Challenging Contract - Example

KPI - Låt fakta hämma den fria debatten

• Demanding SLA-contract between SL (PTA / Lead Contactor) MTRS (Operator)

• Organization-wide KPIs

• Excessive need of reporting

• Design SLAs, KPIs, apps and digital time stamps in the field that support continuous improvements

• Add ability to conduct own MTRS surveys

Supporting business success

Ex: MTRS services to SL Stockholm

Tra

ffic

Ma

inte

na

nce

&

De

po

t o

pe

ration

s

Cu

sto

me

r

en

viro

nm

en

ts

Cu

sto

me

r

se

rvic

e

SL

A / K

PI a

rea

s

Security

Punctuality

Cleanliness of stations and

trains

Customer service attitude

Availability

Customer Satisfaction

Cost

Create operational efficiency in all areas & services

Quality

Create optimal performance and ratings in all areas & services

Time

Create mobile timestamps - as raw-data for feeding KPI & SLA measurement

Mobile Data, digital time-stamps and Enterprise App Stores supports the Contracted Party (e.g. TOC) and the Contract Owner (e.g. PTA) – in executing and managing in all areas & services

- Design SLAs, KPIs, apps and digital time stamps in the field that support continuous improvements

Bakgrund Tågkompaniet

• Svenska Tågkompaniet AB bildades 1999 för att vinna upphandlingen av Sveriges nattågstrafik till och från övre Norrland. Idag:

o 5 miljoner resor per år

o 350 anställda

o 350 miljoner omsättning

Överblick Kompis 2.0 (AIQ8)

• Från en enskild telefontyp till alla plattformar:

o Från en specifik WM6 telefon till alla telefoner på Android eller iOS!

• Från kostsam intern IT till hosting i molnet

o Från fysiska servrar till molndata

o Från klientinstallationer till webbgränssnitt

• Skalbart till max

o Fler appar (Incidenthantering etc.)

o Fler plattformar (iPAD mfl.)

o 10.000+ användare

En framtidssäker lösning med Kompis 2.0

Överblick Kompis 2.0 (AIQ8)

• Användarägda telefoner (möjligt)

• Företagsägt data

o En app inuti en app

o Separering mellan arbete och fritid/privat

o Stöd för användarägda telefoner (BYOD)

o Stöd för kontextbaserad distribution

Överblick Kompis 2.0 (AIQ8)

• Tidtabeller via Trafikverkets UTIN

o Uppfyller krav från myndighet

• Omloppsrapportering via Trafikverkets OPERA

o Uppfyller krav från myndighet

• Skaderapportering mot FORD

o Uppfyller krav från fordonsägare

o Berikas med bildhantering

o Webbaserat och mobilt stöd

• Verkstadsgränssnitt

o Användare i verkstäder ges begränsad åtkomst och funktionalitet

Lösningens arkitektur

MobiCloud Integration API

MobiCloud Platform

MobiCloud

Client API

Tågkompaniet

Kustomiseringar

Android, iOS Tågkompaniet

Webbgränssnitt

FORD (Incident Reporting)

Trafikverket (Live Traffic Information)

Active Directory (IT Back Office)

MobiCloud

Cloud-hosted

Mobility Platform

Varför en hybridklient?

Åtkomst Prestanda Kostnad ”App Store” Godkännande-

process

Native

Hybrid

Web

Fullständig

Fullständig

Mycket snabb

Snabb till mkt

snabb Överkomlig Tillgänglig Endast delvis

Tillgänglig Dyrt för multipla

plattformar Tvingande (iOS)

Begränsad Snabb Överkomlig Ingen Ej tillgänglig

MobiCloud’s Hybrida Modell

HTML5 App HTML5 App HTML5 App

• Tillgång till hårdvara • Tillgång till kommunikation • Offline-support

• Portabel affärslogik • Portabla vyer

Appear Native behållare

Tågkompaniet Project – Awards 2013

2013 Winner

European User Awards for Networking

2013 Winner

Communications Mobility Solution of

the Year

2013 Finalist

2013 Finalist

MobiCloud Sammanfattning

• Framtissäker mobilitetsplattform

o Molnbaserad

o Företagsinriktad

o “Context-aware

• Färdiga lösningar

o Vertikala marknadsplatser

o Interna vs publika appstores

• Snabba upp utvecklingsarbetet

o Färdiga mallar för apps

o Suport för Cross-plattform & Native

o Öppna API:n och SDKs

Gå med i MobiCloud nu!

Mobility. Made simple.

Kontakt: info@mobicloudproject.eu

Tack!