SaaS: The Past, The Present, The Future

Software As A ServiceThe Past, The Present, The Future

Contact UsJiexi Zha, Network and Information Center of BUPT, +86 158 1053 1512

北邮信息网络中心Network and Information Center, BUPT

SaaS

We have so many ‘aas’

today

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SaaS: The Past, The Present, The future



SaaS

PaaSIaaS

NaaS CaaS

M2MaaS

XaaS: Anything as a Service

MaaS

The Past

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Time-sharing

IBM

Mainfram

e

Application S

ervice Provider

AS

P C

RM

“the Internet changes everything”

J2EE

, .NE

T

Sea change in the softw

are industry

SaaS

!1960s 1990s 2000 This Decade

Why SaaS

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SaaS vs. Traditional Software

Deployment. Deployed Device; Authorized Price…

Pricing Strategy. One for All; On-demand

Risk. Deployment Failure

￥

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Why SaaS

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SaaS vs. Initial ASPmost initial ASP focused on managing and hosting third-party independent software vendors' softwareSaaS vendors typically develop and manage their own software

many initial ASP offered more traditional client-server applications, which require installation of software on users' personal computersSaaS solutions are predominantly web-based and only require an internet browser to use

The software architecture used by most initial ASP mandated maintaining a separate instance of the application for each businessSaaS solutions normally utilize a multi-tenant architecture

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Why SaaS

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SaaS Characteristics

photo

Brower

Used Everywhere

Flexible Management

Internet

photo

Service

photo

Multi-TenacyOn-demand

Clients could focus on their core business

Easy Updating

Unnecessary to employ IT staff

7 * 24

One Software serves many business or clients at the same time

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SaaS Architecture

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SaaS Maturity Model

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SaaS Obstacles

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Companies who produce trolley buses have to worry about how to generate electricity!

Beyond their Capabilities! And Inefficient!

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SaaS & Cloud Computing

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Luckily we have cloud computing!

If u don’t have to worry about the electricity, u’ll have more time to produce better trolley cars.

PaaSSaaS IaaS

SPI model by NIST(National Institute of Standards and Technology)

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SaaS & Cloud Computing

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Salesforce Sales Cloud,Google Apps (Gmail, Google Docs…)Cisco WebEx, GoToMeeting, IBM Lotus Live

SaaS Software as a Service

Google App EngineWindows Azure PlatformSina App Engine

PaaS Platform as a Service

Cisco UCSAmazon UC2IBM Blue Cloud

IaaS Infrastructure as a

Service

Ordinary Users

Software Developers

System Administrators

SaaS

PaaS

SaaS

IaaS

PaaS

IaaS

PaaSPhysical Resouce

Relations among SaaS, PaaS and IaaS:

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SaaS Research Hotspot

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Technical:

• Data Storage• SaaS Safety• Integration of SaaS Applications and On-premise Applications

Architecture:

• Quality Assessment• IT Service Supply Chain Framwork

Management & Marketing:

• Innovation of the management model• Software Investment

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SaaS Case

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Total Cost of ownership Conventional CRM Profession Edition Enterprise Edition

Number of Users 150 150 150

Application License & Subscription

$300,000.00 $117,000.00 $225,000.00

Support/Upgrade Costs $54,000.00 $54,000.00 $54,000.00

Implementation & Customization

$900,000.00 $29,250.00 $56,250.00

IT Infrastructure/Hosting Costs

$125,000.00 $54,000.00 $54,000.00

IT Personnel Support $150,000.00 $54,000.00 $54,000.00

Training Costs (Admin & End Users)

$45,000.00 $11,700.00 $22,500.00

Totals $1,547,000.00 $157,950.00 $303,750.00

Costs(%) 100% 10% 19%

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Questions?

