Smart Smb Huge Time And Cost Savings With Mashups V1

1 © 2009 IBM Corporation

Smart SMB - Huge Time and Cost Savings With Mashups

Marc Grosse, Tom Deutsch, Marc-Henri Cerar


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Disclaimer


Important Disclaimer – Forward Looking Product Info

The information on any new products in this presentation is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on new products is for informational purposes only and may not be incorporated into any contract. The information on new products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.


Mashup ROI Proof Point – Large Financial Institution

• Use Case: Next-generation customer engagement / transactional site

• Information Sources: Mix of internal and external sources, mix of database, web services, ECM content

• Initial Scoping Estimate / Conventional Approach: 54,000 man hours

• Mashable Infrastructure / Agile / Mashup Center Approach: 25-30,000 hours

• First Year Hard Cost Savings (using 30k hours) = $2,735,000

• First Year ROI (using 30k hours) = 710%


ROI Details: Solution Design, Implementation and Delivery

• Overall solution is comprised of 40 Services

• 90% of the required functionality is available for reuse as-is and can be accessed in place

• Activities include

• Review, design enhancements, integration and deployment of existing services

• Requirements definition, design, implementation, and deployment of new functionality as services

• The solution includes the following User Interface components

• Maximum of 30 Flex views, 4 Widgets, 12 flows and 3 levels deep

• Maximum number of screens for mobile devices is 8

• Estimated effort

• 24,000 hours to 30,000 hours

• $2.5 M to $3.0M

• Duration of 34 Weeks to 40 Weeks


What is a Mashup?A “mashup” is a lightweight web application created by combining information or capabilities from more than one existing source to deliver new functions & insights.

Rapid creation (days not months)

Virtuous cycle, faster and easier with use

Leverages existing sources and services, but can also bring new information/types to users

Combines information delivery with best practices enforcement


Enterprise Mashups Have Multiple Layers

Information

Best Practices & Business Logic

Presentation Presentation- focused Mashups Assemble + wire Example Scenario: View customer data,

trouble tickets, stock quote, recent news in one integrated interface

Data Mashups Access + transform information sources Example Scenario: Take insurance

policies information from DB2 database and merge with feed from National Weather Service to generate a new feed

• The term mashup encompasses both Presentation and Data mashups.


• A widget is a small application or piece of dynamic content that can be easily placed into a web page

• Widgets are called different names by different vendors: gadgets, blocks, flakes

• Widgets can be written in any language or and can be simply HTML

• “Mashable” widgets pass events, so that they can be wired together to create something new

What is a Widget?


What is a Feed?

• A feed is a data format used for providing users with frequently updated content

• Feeds emerging as a common way for organizations to expose existing enterprise data to be consumable

• Feeds can be created from Enterprise, Departmental, External web resources, and personal sources like Excel

• We use feeds to allow very different information types and sources to be easily combined and delivered to multiple UIs


PackagedApplications

Mashup/Quick Apps

Mashup

Hub

Cloud / SaaS

Internal Info External Info

UtilizationServices

UIFrameworks

DeveloperTools

RSS/ATOMReaders

BI / ECM

DesktopProductivityApplications

Why Focus On Feeds?

Mobile

Portals


Yes – This Works With Your Other IBM Technology

WarehouseFileNet/ECM

InfoSphereOptimUtilize Optim managed archived information just like production data, expanding ROI

Improve visibility for Optim integration with other IBM products and deliver more value to existing Optim projects

Mashup technology in FileNet P8 4.5 forward platforms

Upgrade extends ability for ECM customers to build applications that mix unstructured/structured information

Fast and easy way to take Trusted Information and rapidly push it to end users.

Shortens the time to benefit with IPS portfolio

Front-end rapid applications that consume Warehouse managed information

Rapidly model / delivery insights from the warehouse out to end business users

IBM Mashup Center

Lotus / WebSphereDB2 / Cognos / IMS


In Practice – Mashups Fall Into One of Two Camps• Tactical / Quick Applications

• Have problems to solve now

• ROI & TCO driven

• One department’s need typically leads the charge

• Driven by a specific project issue

• Typically use the Mashups largely OOTB

• Strategic – Mash-able Infrastructure

• How do we solve a wide range of problems?

• Agile, absent a backstop, isn’t quite getting us there?

• Taking SOA investments to the next level of use/consumption

• Use of Mashups to power a wide variety of UIs in parallel


“Quick Applications” – What Are TheyQuick Applications;

• Fundamentally an information ‘surfacing’ need• Aggregation of multiple sources

• Mixing of core & departmental systems• Information typically exists, but not easily accessed by LOB• Updating allowed, but tends to be decision/vectoring oriented• Mix of data (structured), content (content), and/or external

information• Transient Needs / Frequent Changes

• Could be built by IT, but typically aren’t because:• Staffing/cost model doesn’t make it economically viable• Requirements can change quickly• Requires crossing information silos and system ownership –

DBA not talking to ECM teams etc…• No easy way of mixing all the information types

• Milestone towards Line Of Business Self-Direction• Leverage of systems and services to extend the infrastructure

directly to LOB• Potential to hand over some control over application creation


AMEC Paragon ExampleBrain Storming Detailed Behavior

Actual Build To Date

Design & Information Sourcing 14 hours

Mashup Center V2 install and configuration 2 hours

Initial SQL and CSV feeds created 7.5 hours

Input Widget Creation 2 hours

-----------

Initial Working Prototype to business stake holders 25.5 hours


Business Challenges

• Provide Project Summary and General Information

• Active Project Listing

• Project Descriptions, Project Manager, Client, etc

• Project Financial Summary

• Project Progress Summary

• Project Risk Summary

• Safety Risk Summary

• Document Activity

• Contact List


Business Challenges

• New Staff and Resource Planning Procedure

• Over 800 Staff and 40 Active Projects to manage

• New manual (PAA) form required to be submitted by each staff member for each billable and non-billable activity

• Approved PAA forms require manual input into time entry system

• No mechanism to track PAA requests in process or after approval


Mashup Solutions

• Mashup Project Information Dashboard

• Search Navigation from Disparate Sources

• Mashup Staffing Approval Workflow

• Request Application

• Application Routing

• Approval Queue

• Relational Reporting


Mash-up Information Sources

• FileNet P8 – (CE, PE) – SQL Database

• Vision Accounting - SQL Database

• Convero Time Entry – Oracle Database

• Action Tracking - SQL Database

• Risk Register - SQL Database


Systems and Sources of Information

WAN / Enterprise

Other data sourcesFileNet P8 4.5.0 (x86-64)

DMZ

FileNet P8 3.5.2

HOU2-FNW1AE / eForms

HOU2-FNA1CE / PE / FS

HOU2-DB1MS SQL 2000

SP3

HOU2-VW-FN2AMashup PoC

“Convero”

Page 1

Mashup PoC Network DiagramTuesday, August 11, 2009

PES-HO1

HOU2-DB3Deltek VisionMS SQL 2000

SP3

HOU2-FN1ACE / DB / FS

DB2 9.7MS SQL 2005

SP3Transmittals_Fusion

HOU2-AS7SQL Reports 2k


Mashup Center


Project Search


Project Details


Project Financial Summary


Project Progress Summary


Project Risk Summary


Safety Risk Summary


Document Activity


Contact List


PAA – Blank Entry Form


PAA – Data Entered


PAA – Calendar Control


PAA Workflow – Action Item for Commercial


PAA Workflow – Commercial Review


PAA Workflow – Commercial Review


PAA Workflow – Commercial Approval


PAA Workflow – Action Item for Project Manager


PAA Workflow – Project Manager Review


PAA Workflow – Project Manager Review


PAA Workflow – Project Manager Approval


PAA – Reporting


Implementation Summary

• Rapid creation (days not months)

• Reuses existing capabilities, but delivers new functions + insights

• Requires less technical skills


Implementation Results

• AMEC Paragon’s Mashup was created by combining information or capabilities from more than one existing source to deliver new functions & insights.

• AMEC Paragon’s Mashup provides functionality that is greater than the sum of its parts. The Mashup is a self-service application enabling users to use different sets of data in new ways.


Questions?

Contact Information

Marc-Henri Cerar

Manager, Information Systems

AMEC Paragon

Houston, TX

[email protected]

Contact Information

Tom Deutsch

IM CTO Office

Program Director

[email protected]

Marc Grosse

Worldwide Sales Leader, Mid [email protected]