Gain the competitive advantage by turning learning into action

Sybrin AcademyLeaflet

The Sybrin Academy

The Sybrin Academy empowers your business by developing and enabling human potential – true to our motto “Systems make it possible, People make it happen”.

The provision of high-quality bespoke training, presented via formal standard classroom training, or customised workshop-based training, is our business.

Our expertise lies in designing training programmes that ensure that your people, processes, and technology converge effectively to generate business value. By tailoring these programmes we also ensure that you maximise value on the investment you’ve made with our academy. We also ensure you receive consistent and effective training irrespective of your location.

Trainees will get access to full course materials and may qualify for certification upon completion of the course. In conjunction with Sybrin suite-specific training, the academy also offers an array of related product training and courses.

We employ certified training professionals with extensive product and project experience.

Our Methodology

The key to long-term success in a new software solution environment is knowledge. Upon installation of a new software solution in your organisation, Sybrin’s training team tailors a programme that uniquely fits your staff’s experience level, and your environment, to ensure that they are ready to master the new system.

We offer the following training formats to match your learning style:

• Standard Classroom Training• Customised Workshop-based Training

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With our in-depth product training we help your users build their knowledge, confidence, and competency to ensure that you get the best out of your solutions.

Standard Classroom Training

Our Standard Classroom Training has been designed to equip your team to become certified users of your newly implemented Sybrin solutions. The training covers both the technical and non-technical aspects of the Enterprise Suite. It also includes a detailed overview of the functionalities. Trainees learn from in-class demonstrations that show them how each concept works, step-by-step. They then also participate in hands-on labs, in-class discussions, and Instructor Q&A sessions.

Customised Workshop-based Training

This training is based on our Standard Classroom Training but is tailored to match your organisation’s specific needs. It is also

presented on-site within your organisation’s unique environment. The training is customised to reflect your organisation’s branding and will centre on your specific enterprise solution. Lab exercises

will take place in a sandbox environment that simulates the organisation’s real-time environment. All training tools will also be

aligned with your particular solution and will reflect your branding.

CERTIFICATION - End-User Training

Organisations often rush into deploying solutions without considering the need to train end-users. A scalable end-user training programme will support user adaptation and enablement. It will also include in-class demonstrations which show users step-by-step system features. Delegates that have successfully completed the end-user training will be sufficiently skilled, and enabled, to conduct all required system operations as per their role in the organisation.

Understanding the challenges that exist in today’s businesses, where there is a continuous need to upskill new employees in the workplace; we offer additional training tools delivered by way of simulation videos and eBooks, based on the Standard Classroom Training, which will be developed according to your system.

We also offer courses to ensure that your team stays as up to date as your solutions are. Ensuring the continued development of your team’s skills will ensure optimal performance.

Train-the-Trainer Programme

This is a cost-effective training solution geared towards large organisations. Train-the-Trainer sessions prepare your organisation’s instructors to present Sybrin End-User Training. In order to develop your Train-the-Trainer programme it is important to first assess your pool of potential instructors. The Sybrin Academy will design and develop presentations, and guides, that will enable your instructors to present the course material, conduct training sessions, and evaluate participants’ readiness.

We match our training methods to your learning objectives.

Learn how to optimize the performance of your solutions through our training.

System Administration and Technical Training

The Sybrin System Administration certification provides your team of administrators with the hands-on experience they need to manage your system cost-effectively, ensuring the continued high-performance of your solutions.

Sybrin Enterprise Studio Training

This course will enable your team how to use the Sybrin Enterprise Suite to build, create and/or configure solutions including, but not limited to Case Management (BPM) Solutions, Document Management Solutions, Payment Processing Solutions, Central Bank Clearing Solutions, Front Office Solutions, Corporate Portals, and much more.

It also provides practical exercises which train users to create, customise, and deliver automated processes within Sybrin Enterprise Studio. This enables users to make use of the vast functionalities and features available.

Business Concept Training

This course focuses on enabling your business users to understand the business flows, benefits, and best practice related to specific domains within your business. Examples include Payment Flows, Business Process Management (BPM), and Enterprise Content Management (ECM).

Contact Us

Give us a call today to find out how we can help you with your training requirements.

Sybrin House, Building 8, Fourways ManorCnr. Roos & Macbeth Streets, Fourways, 2055Johannesburg, Gauteng, South Africa

Tel: +27 11 367 6900Tel: +27 861 SYBRINFax: +27 11 367 6911academy@sybrin.com

www.sybrin.comSybrin, an EOH Company.

LF-170209-0.1© 2017 Sybrin

Benefits

• Adaptable training – differing levels of ability and differing skillsets are taken into account during the customisation of your training course• Location independent – we train you on-site, or remotely, saving you time and money• Reduce reliance on third party support• Ensure staff are well-acquainted with your system to minimise user error• Training content is always relevant to your users