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Technology and Diplomacy: Introduction to E-diplomacy / Digital Diplomacy Vladimir Radunovic [email protected] @vradunovic

Technology and Diplomacy - Introduction to E-diplomacy

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Page 1: Technology and Diplomacy - Introduction to E-diplomacy

Technology and Diplomacy:Introduction to E-diplomacy

/ Digital Diplomacy

Vladimir [email protected]

@vradunovic

Page 2: Technology and Diplomacy - Introduction to E-diplomacy

http://www.diplomacy.edu/e-diplomacy

Page 3: Technology and Diplomacy - Introduction to E-diplomacy
Page 4: Technology and Diplomacy - Introduction to E-diplomacy
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Story of Continuity and Change

“My God, this is the end of

diplomacy.” Reaction of Lord Palmerston when he

received the first telegraph back in 1850s

However…

Lord Palmerston

Page 7: Technology and Diplomacy - Introduction to E-diplomacy

Vladimir Radunovic, DiploFoundation 2013

EVOLUTION of Modern Diplomacy

Introduction of NEW TOPICS on diplomatic agendas Changes in the ENVIRONMENT for diplomatic activities

Introduction of NEW TOOLS for diplomatic activities

Page 8: Technology and Diplomacy - Introduction to E-diplomacy

Vladimir Radunovic, DiploFoundation 2013

WHAT?

NEW TOPICS

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Vladimir Radunovic, DiploFoundation 2013

NEW TOPICS on Diplomatic Agendas

• Climate Change• Global Health• Internet Governance• Energy• Bio-diversity• Migration• …..Multidisciplinary Nature of the New

Topics

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Vladimir Radunovic, DiploFoundation 2013

Dip

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unda

tion

IG

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Vladimir Radunovic, DiploFoundation 2013

Internet: Dependence

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Vladimir Radunovic, DiploFoundation 2013

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Vladimir Radunovic, DiploFoundation 2013

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Vladimir Radunovic, DiploFoundation 2013

WHERE?

NEW ENVIRONMENT

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Vladimir Radunovic, DiploFoundation 2013

Changing ENVIRONMENT for Diplomatic Activities

Globalisation & Interdependence

Disintermediation (“no need for the middle man”)

Cable Geo-Strategy

New Actors – Inclusiveness

Space

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Vladimir Radunovic, DiploFoundation 2013

Globalisation&Interdependence

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Vladimir Radunovic, DiploFoundation 2013

Disintermediation

Embassies? Citizens?

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Vladimir Radunovic, DiploFoundation 2013

Cable Geo-Strategy

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Vladimir Radunovic, DiploFoundation 2013

Cable Geo-Strategy

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Vladimir Radunovic, DiploFoundation 2013

New Actors- Facilitated by the Internet-based communication

- Beyond governments and political elites

- Diplomats’ monopoly in foreign relations has been undermined.

- Need for dialogue with new actors in diplomacy (broad enough – deep enough).

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Vladimir Radunovic, DiploFoundation 2013

Inter-professional Communication

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Vladimir Radunovic, DiploFoundation 2013

DiploFou

ndati

on

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Vladimir Radunovic, DiploFoundation 2013

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Perceptions and Professional Cultures

National CultureOrganisational Culture

Professional Culture

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Vladimir Radunovic, DiploFoundation 2013

Space

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Vladimir Radunovic, DiploFoundation 2013

HOW?

NEW TOOLS

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Vladimir Radunovic, DiploFoundation 2013

NEW TOOLS

WEB 1.0 (websites and e-mail)Huge amount of informationGoogle-based knowledgeHow to get relevant and reliable

information?

WEB 2.0 (wiki, blog, social networking)Centrality of the Text & DraftingInformal CommunicationImportance for Policy and Social

Networking

Web 3.0. (Virtual Reality)Virtual EmbassyVirtual Negotiations

Page 27: Technology and Diplomacy - Introduction to E-diplomacy

Vladimir Radunovic, DiploFoundation 2013

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2.4 billion users (2012) 800 million active Facebook users 2.7 billion “likes” per day 200 million active Twitter users 175 million tweets per day 6.7 billion of mobile subscriptions 1.1 billion of global smartphone subscribers

Internet Stats

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Vladimir Radunovic, DiploFoundation 2013

Dip

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Internet Stats

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Vladimir Radunovic, DiploFoundation 2013

Twiplomacy

128 heads of states on Twitter

250 accounts of world leaders

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Vladimir Radunovic, DiploFoundation 2013

Approximately 140 MFAs have established an online presence.

38% use Twitter37% use Facebook 28% use YouTube 6% have a blog (or blog roll) on their main website.

(DiploFoundation study – ongoing)

MFAs and social media

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Vladimir Radunovic, DiploFoundation 2013

E-tools forDiplomaticActivities

Vladimir Radunovic, DiploFoundation 2013

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Vladimir Radunovic, DiploFoundation 2013

What is the best timing to join e-diplomacy?

Page 33: Technology and Diplomacy - Introduction to E-diplomacy

essential

e-competencies

for diplomats

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Vladimir Radunovic, DiploFoundation 2013

communicatecreate

collaborate curate

critique

audiences

Five Main Competences (5Cs)

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Vladimir Radunovic, DiploFoundation 2013

Curate

Find - Internet search, Wikipedia, Google scholar, e-resources, image textbook, etc

Filter - RSS feeds, Collate/collect: social and personal

bookmarking, mind-mapping, online storage

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Vladimir Radunovic, DiploFoundation 2013

eg. RSS – Netvibes: http://www.netvibes.com/diplosor

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Vladimir Radunovic, DiploFoundation 2013

Beware of filter bubbles…

Vladimir Radunovic, DiploFoundation 2013

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Vladimir Radunovic, DiploFoundation 2013

Communicate

Share /disseminate/ distribute - wiki, blog, discussion forum, email, Google+, twitter, online social networks

Promote - twitter, blog, online social networks, and email

Engage, engage, engage Anticipate and react

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Vladimir Radunovic, DiploFoundation 2013

Case study: Car of Canadian Embassy in Beijing

3939

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Vladimir Radunovic, DiploFoundation 2013

Collaborate

Wikis Google tools Blogs Webinars Integrated portals (mobile accessible

websites) Social networks

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Vladimir Radunovic, DiploFoundation 2013

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Vladimir Radunovic, DiploFoundation 2013

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Vladimir Radunovic, DiploFoundation 2013

§

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Vladimir Radunovic, DiploFoundation 2013

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Vladimir Radunovic, DiploFoundation 2013

Create

Make digital content including audio, image, text, website, blog, video, wikis

Protect content through copyright, privacy, digital footprint

Page 46: Technology and Diplomacy - Introduction to E-diplomacy

Vladimir Radunovic, DiploFoundation 2013

Page 47: Technology and Diplomacy - Introduction to E-diplomacy

Vladimir Radunovic, DiploFoundation 2013

Open data – are you ready?

Page 48: Technology and Diplomacy - Introduction to E-diplomacy

Vladimir Radunovic, DiploFoundation 2013

Critique

Monitor online media Assess the validity/authenticity of

sites/information Reflect on one’s own practice and that

of one's peers - blogs, forums etc

Page 49: Technology and Diplomacy - Introduction to E-diplomacy

Vladimir Radunovic, DiploFoundation 2013

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Vladimir Radunovic, DiploFoundation 2013

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Vladimir Radunovic, DiploFoundation 2013

Brian S

olis – The conversation prism

http://ww

w.theconversationprism

.com/

Page 52: Technology and Diplomacy - Introduction to E-diplomacy

Vladimir Radunovic, DiploFoundation 2013

Some principles…to be augmented Put users, diplomats, particularly young officials in the driving seat. Make it as simple as possible. The higher the budget often  the lower the impact of e-diplomacy

projects. Avoid a grand e-diplomacy strategy. You cannot succeed without failure. Make sure that failures are

contained and cheap and that lessons are learned. The most valuable resource is in the huge knowledge and experience

in people around you. Make sure you utilise it. E-diplomacy is much more than public diplomacy. You cannot control the message in social media. Top leadership is innovation’s best friend.

Page 53: Technology and Diplomacy - Introduction to E-diplomacy

Vladimir Radunovic, DiploFoundation 2013

Skills and knowledge

ONE DAY – learn how to use e-tools technically

ONE MONTH – learn about organisation and culture of e-tools, esp. social media space

ONE YEAR – use e-tools effectively

Page 54: Technology and Diplomacy - Introduction to E-diplomacy

Vladimir Radunovic, DiploFoundation 2013

Good luck with

your exams!

Page 55: Technology and Diplomacy - Introduction to E-diplomacy

DiploFoundationWeb:

www.diplomacy.edu/e-diplomacy

Twitter:@eDiplomat

Facebook:https://www.facebook.com/ediplomacy