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© 2012 SAP AG. All rights reserved. 1 Social Media We want to hear from you T http://twitter.com/SAPStore http://twitter.com/SAPMobile facebook.com (SAP Store) facebook.com (SAP Mobile Apps) linkedin.com (SAP Store)

The Power of Mobile Analytics Within Your Mobile Enterprise

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Business analytics is the third most in-demand enterprise mobile app behind e-mail and the calendar. Understand the importance of Sybase Unwired Platform and Afaria as you consider enabling "answers on the go" for your organization. View Replay: http://event.on24.com/r.htm?e=408409&s=1&k=F1BE4CFB67B78B1BDB90067DF8B1BEB9&partnerref=WebsiteSeriesPageOnDemandReplay

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Page 1: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 1

Social Media We want to hear from you

T

http://twitter.com/SAPStore

http://twitter.com/SAPMobile

facebook.com (SAP Store)

facebook.com (SAP Mobile

Apps)

linkedin.com (SAP Store)

Page 2: The Power of Mobile Analytics Within Your Mobile Enterprise

Webcast Highlights

Participate in today‟s TweetChat about mobile app development

#MobileInsights

SAP Mobile Insights Webcast Series

http://bit.ly/z2znLX

Mobile Sense Thought Leadership Series (webcasts & white papers):

http://fm.sap.com/mobilesense

Page 3: The Power of Mobile Analytics Within Your Mobile Enterprise

The Power of Mobile Analytics Within Your

Mobile Enterprise Mimi Spier

Solution Marketing Lead, Mobile Analytics

Dharini Ramakrishnan

Product Manager, Sybase Unwired Platform

Page 4: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 4

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without

the permission of SAP. This presentation is not subject to your license agreement or any other service or

subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this

document or any related presentation, or to develop or release any functionality mentioned therein. This

document, or any related presentation and SAP's strategy and possible future developments, products and

or platforms directions and functionality are all subject to change and may be changed by SAP at any time

for any reason without notice. The information in this document is not a commitment, promise or legal

obligation to deliver any material, code or functionality. This document is provided without a warranty of any

kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness

for a particular purpose, or non-infringement. This document is for informational purposes and may not be

incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except

if such damages were caused by SAP´s willful misconduct or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results

to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-

looking statements, which speak only as of their dates, and they should not be relied upon in making

purchasing decisions.

Legal Disclaimer

Page 5: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 5

Today‟s Presenter

Mimi Spier

Solution Marketing Lead, Mobile Analytics, SAP

Dharini Ramakrishanan

Product Manager, Sybase, an SAP Company

Page 6: The Power of Mobile Analytics Within Your Mobile Enterprise

ERP

Processes

DATA

IN

ANALYTICS CRM

PLM BI DW

PLANNING

SYSTEMS

OF

RECORD

DATA

OUT

Page 7: The Power of Mobile Analytics Within Your Mobile Enterprise

ERP

Processes

DATA

IN

ANALYTICS CRM

PLM BI DW

PLANNING

COLLABORATION

MOBILITY

SYSTEMS

OF

RECORD

DATA

OUT

SYSTEMS OF ENGAGEMENT

CRITICAL MOMENTS OF ENGAGEMENT

Page 8: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 8

Analytics Provide Proven Return on Investment

“Organizations earn an

average of $10.66 for

every dollar spent on

deployments of

analytics.”

Source: Nucleus Research, “Analytics pays back $10.66 for every dollar spent”, December 2011

>1000% “With such high returns,

management teams should

consider these technologies to be

one of the most attractive

investment opportunities

available to the CFO”

Page 9: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 9

Fresh Direct

“Our Food is Fresh.

Our Customers Are Spoiled”

Page 10: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 10

Parking Ticket Optimization

Page 11: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 11

From 91% to 99% on time

Page 12: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 12

Charité University Hospital

Page 13: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 13

Enable real-time „critical moments‟ of engagement Mobility is here: trends we must embrace

Decision

Points

Extend

BYOD

Clear

and

Compelling 2011 2012 2013 2014 2015 2016

2B enterprises

support

personal

devices

growth in

collaboration

mobile

workers

spending

increase on

mobile projects

employees with

smartphones

downloads

Apple

App Store

46% 60%

1.2B

100%

350M

Page 14: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 14

Implications for the Enterprise

Headquarters Sales Operations Manufacturing

Need to mobilize many business groups that have specific

processes, devices and requirements

Some business groups need their own custom

applications

There are applications that could benefit all business groups

1 2

3

Page 15: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 15

The decision making revolution is now The opportunity with mobile analytics

Mobilize existing

information

Answers on the go for

more people

Enterprise productivity

with strategic mobile

Strategic | Operational | Cross Functional

Page 16: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 16

Key requirements to mobilize your organization

Secure Seamless Personalized

Real Time Social

Page 17: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 17

Introducing mobile business analytics from SAP Everyone can run better anywhere

From beach to board room…

Real-time Data

Functions Industries

Transactions Analytics

Devices

Collaboration

Real-Time Data

Unwired Platform

„Off The Shelf‟ Mobile Apps Custom Mobile Apps

Mobile Analytics Studio

Know in the moment Act now Deliver results anywhere

Page 18: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 18

Our Consistent and Highly Adaptable Mobile Platform Is Critical To Scale

Transactions - Analytics - Collaboration

Create Connect Heterogeneous

data sources

Consume Heterogeneous mobile devices

Control Device and server management and security

Management Console

Mobile

Business

Objects

Hybrid Container

Apps

Custom Native

Apps

Eclipse

Sybase Unwired Platform

Page 19: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 19

Enterprise-Grade Mobile App Musts

Mobilize Existing Investments

in Business Processes

Support Multiple Mobile Devices

with unique form factors and

platforms

Support a lowering total cost

of ownership model

Page 20: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 20

Mobilizing Simple Business Processes Enabling Developers to Create Mobile Workflows Without Writing Device

Code

Speeds decision making

Maximizes user productivity

Improves daily operational activities and accuracy

Increases ROI

CONNECT SUP Server SUP Tooling

Deploy

MBO Deploy

Workflow

Mobile Device Application

Page 21: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 21

Security

Performance

Usability

Making HTML5 Enterprise Grade Hybrid Web Container

Reliable Communication

• Guaranteed Delivery

• Data stored natively

• Transactional integrity

Always Available

• Push Enabled

• Native Services

• Ease of provisioning

Secure Sandbox

• Personal & Company device use

• Authentication

• Application password

• Built-in data encryption

Page 22: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 22

Accelerating Development with Our SDK

Reusable UI Components UI controls, widgets, forms, and views

Device integration GPS, address book, email, tasks, phone,

calendar, camera, barcode scanner, printer, RFID

Connectivity Authentication (basic and

SSO, asynch and

synchronous requests,

notifications, push)

Security On-boarding support, RSA

key generation, and

certificate-handling

Supportability Error-handling, logging,

tracing, versioning

Configuration and

packaging Preferences, defaults, and

app constants

Cache management Runtime data management,

synchronization, metadata,

and app data

Data parser Data protocol parsers

Persistence Metadata, app data, and encryption

Page 23: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 23

Mobile Analytics Kit

Reusable UI Components Mobile Analytics Kit

Device integration GPS, address book, email, tasks, phone,

calendar, camera, barcode scanner, printer, RFID

Connectivity

Authentication (basic and SSO, asynch

and synchronous requests,

notifications, push

Security

On-boarding

support, RSA key

generation, and

certificate-handling

Supportability

Error-handling,

logging, tracing,

versioning

Configuration and

packaging

Preferences,

defaults, and app

constants

Cache management Runtime data management,

synchronization, metadata,

and app data

Data parser

Data protocol parsers

Persistence

Metadata, app data, and

encryption

Page 24: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 24

Mobile Analytics Kit (cont.)

Data visualization

Analytics engine

Cross-platform

Page 25: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 25

Mobile Analytics Kit Features Writing Very Little Code to Design Reports

5 chart types, table control

Drill down, semantic zooming, What-If analysis

Meta-data driven

Highly customizable

Chart-level API

Dashboard-level API

Page 26: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 26

Business Intelligence EPM

GRC Collaboration

Streamwork Decide together

Mobile business analytics suite from SAP Where should you start?

SAP BusinessObjects Mobile

SAP BusinessObjects Explorer Report, Explore, Monitor, Consume

SAP Strategy Management

Planning and Consolidations Manage strategy, plans, forecast

SAP GRC Access Approver

SAP GRC Process Approver Risk Management, Compliance

Monitoring

Lob & Industry Analytic Apps

Page 27: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 27

Highlights from mobile analytics suite

Time sensitive alerts

6:14am

Offline use and BI on demand

7:17pm

Product profitability

Compliance Monitoring

Travel & expense

Pipeline

Smart search

search

8:02am

Explore/access big data

8:23am

Collaborate

12:32pm

Google maps identify

next best place

4:45pm

Page 28: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 28

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© 2012 SAP AG. All rights reserved. 30

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© 2012 SAP AG. All rights reserved. 32

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© 2012 SAP AG. All rights reserved. 33

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Page 37: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 37

Suppliers End Consumer

Retailer Distributor Warehouse Plant

Mobile Analytics from SAP Accelerates business

See how product lines, regions

or promotions are performing

Monitor forecasts and manage

plans anytime, anywhere

Compare, locations, brands,

accounts to manage competitive

advantage

Provide visibility into profitability,

talent and analytics self-service

across the enterprise

Fix equipment, manage

parts, relationships

Analyze campaigns and impact

on distribution channels

Page 38: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 38

With Mobile Analytics From SAP

Optimize existing

investment

Improve outcomes

for more people

Achieve Seamless

Operations

Page 39: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 39

Your device is in good hands

Market Leader in Business Applications

(SAP Business Suite)

Market Leader in Mobility

(Sybase)

Market Leader in Business Analytics

(SAP BusinessObjects)

#1

#1

#1

Page 41: The Power of Mobile Analytics Within Your Mobile Enterprise

Run

Better

Page 42: The Power of Mobile Analytics Within Your Mobile Enterprise

Thank You!

Contact information:

Mimi Spier, Solution Marketing Lead, Business Analytics

[email protected]

Dharini Ramakrishnan

Product Manager, Sybase Unwired Platform

[email protected]

Page 43: The Power of Mobile Analytics Within Your Mobile Enterprise

Closing and Q&A

Participate in today‟s TweetChat about mobile app development

#MobileInsights

SAP Mobile Insights Webcast Series

http://bit.ly/z2znLX

April 25th – Android in the Enterprise

May 9th – Get Mobile in Weeks With SAP Rapid Deployment Solutions

June 20th – Making Patient Care Mobile

Mobile Sense Thought Leadership Series (webcasts & white papers):

http://fm.sap.com/mobilesense

Page 44: The Power of Mobile Analytics Within Your Mobile Enterprise

© 2012 SAP AG. All rights reserved. 44

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