theodora-washington documents

CRM-Introduction 吳明泉博士 2007 1 I. Introduction. CRM-Introduction 吳明泉博士 2009 2 Outline CRM Definition Why learning CRM? Evolution of CRM CRM Major Components
Documents CRM-Introduction 吳明泉博士 2007 1 I. Introduction. CRM-Introduction 吳明泉博士 2009 2 Outline CRM Definition Why learning CRM? Evolution of CRM CRM Major Components