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The KAIZEN Way 改善道
Dr.-Ing. Javier Villalba-Diez www.hoshinkanriforest.com
h4lean@gmail.com
The KAIZEN Way or 改善道 is the way of self discovery and in the end
the way of self fulfilment.
Although the way is long, there are on this way many rewards.
It all starts with the first shot…
Why do birds fly in formation? Do they all know the way?
How do they know the direction?
Let us observe and try to understand
the flocking behavior of birds.
Alignment is an emergent property of complex system that arises out of
individual behavior.
What is the individual bird behavioral pattern that creates
and sustains such flocking formation as a group?
Let us observe the behavior of one individual bird…
The behavior of one bird depends on the
behavior of other birds dynamically.
The bird avoids contact with
others within the red “Trust Circle”.
The bird adds up the vector of flying direction
of all birds within the green “Connectivity Circle”
and adapts its own direction and speed.
The bird observes two parameter
dynamically: trust and connectivity.
The Alignment level depends on two parameters:
the “circle of trust” and the “circle of connectivity”.
It is important to understand that the average connectivity degree of a network
influences its performance.
The behavior of a network is not linear
As long as the connectivity degree remains under a certain
threshold, the network performance follows an almost
constant linear growth.
Once we achieve a certain critical point, things
change dramatically…
… passed a certain connectivity degree,
the network´s performance grows
exponentially.
SOJIJI TEMPLE CLOSE TO TOKYO, JAPAN
SEPTEMBER 2009
SHODO (書道) CAN
TELL A LOT ABOUT PEOPLE…
LIKE WHAT FOR
INSTANCE?
SHODO (書道) MEANS “THE WAY OF CALLIGRAPHY”
SHIT!
WHAT CAN YOU SEE ON THE PAPER?
HERE
WHAT DO YOU MEAN? IT IS BEST
IF YOU LEARN ALL THE TIME
IT IS THE MARK THAT
YOU LEAVE IN A MOMENT…
HOPEFULLY YOU LEAVE THE MARK
YOU WANTED BECAUSE IT IS ALL
YOU HAVE…
WELL… A SYMBOL…AND WHAT IS THE SYMBOL MADE OF?
A LINE
…AND WHAT DOES IT MAKE IT A LINE?
ARE YOU NUTS?I MEAN IT ALL SERIOUSLY.
THE LINES WERE PAINTED WITH A PINSEL.WHAT IS SURROUNDING US
IN THE ZENDO?
PAPER WALLS.… AND WHAT MAKES THEM WALLS?
THE SPACE. WHAT DOES MAKE A LINE UP?
THE SPACE AROUND IT! BOTH THE FORM AND THE SPACE AND HOW THEY INTERACT ARE IMPORTANT.
THE WAY OF CALLIGRAPHY AND THE WAY OF KAIZEN ARE ALL ABOUT HOW THESE TO
REALITIES INTERACT.WHAT YOU MEAN IS…
ZENDO (全道) IS A ROOM WERE TO FIND ZEN.
The natural 道 of a
process is a circle.
If you ask yourself if its better or worse to start 改善 bottom-
up or top-down, this very question IS the problem.
But be careful and aware! Leaders in
organizations define the nature
of success. Always observe
the POWER-STRUCTURE within the organization.
“Amicus Plato, sed magis
amica Veritas.”
I really admire Mike Rother, but his KATA
related Idea of “Future States” could drive you to disaster!
The reason for this is the
Buddha-Nature of any
Process.
The problem is that, whenever I
explain this in such terms, west managers make fun of it and say I am “outspaced”.
West Managers typically do not understand this
spirituality. That´s why I will use natural science to get those folks to
listen.
If we try to visualize POWER-STRUCTURES in organizations as gravitational fields, we will soon
see organizations as very complex systems.
The elements in the organization struggle in a
constant fight for resources.
Just like with the flocking behavior of birds, the action of every individual influences all the rest.
So, what does all this mean for the organizational dynamics, and what does this have to do with the incompleteness
of Rother´s KATA Model?
In the Rother KATA Model, Goals play the role of the
sun. All turns around them following a clockwork
PDCA Circle.
But… what if the sun would move (as it does in
reality)? The the beautiful clock-
work that KATA describes would not work anymore.
What we have is a spiral. Much more
complex in its nature, because it is
describing a dynamic non-linear process.
So as the earth is not flat, the reality of the KAIZEN process is not fully
represented by Rother´s KATA
The dynamic in the organization
represents the KAIZEN Way.
This Dynamic can only be understood
from an emergent
perspective.
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