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UNITED STATES DEPARTMENT OF LABOR
Current status and trends of hospitality industry: 李旻庭 (Erica)
Challenges and Solutions: 劉媞柔(Anny)
Job Training Initiative: 許羚奕(Ariel) 、黃懷萱 (Alison)
李旻庭 Erica
Why hospitality industry is a high growth industry?
Q: What’s most young people’s first job in US in 2004?
A: Food services and drinking places! * Over 21% of workers were aged 16-19 →lots of young people are involved in hospitality
industry and chose it as their first job. * Hospitality industry is expected to increase
17% in wage and salary employment between 2004-14
→there are lots of jobs opportunities in hospitality
industry!
Trends in the Services Sector Q: Is there advancement or future in the
hospitality Industry?A: Lots of youth are unaware of the range of
hospitality careers!→there are lots of advancement and development in this field.
Q: What’s the priority for employers?A: Find good employees, especially youth
workers. Decrease turnover=retain skilled workers→in
other words, improve the image of industry!* need to develop targeted strategies for
previously untapped labor pools!→need new workforce!
Challenges & SolutionsAnny 劉媞柔
ChallengesImageRecruitmentRetentionLanguage skillsEmployability/ Soft SkillConsistent training models/ skill certifications
Personal QualitiesPersonal Qualities++Interpersonal SkillsInterpersonal Skills
Proposed SolutionsInvesting 2 million dollars to
recreate the field by recruiting and training new work force
Employers, public workforce system, other entities must work together
The government will provide genuine solutions, leadership, and models for partnerships
黃懷萱 Alison
Purpose of the initiative To help workers make use of new
job opportunitiesTo help people enter the field with
the right professional qualifications To help the workers gain skills to
build toward satisfactory careers
Targeted industriesExisting or emerging businesses
are being transformed by developments in technology and innovation
Following are the fields that have sustained the most impact from such developments and thus need support to attain thorough change
Advanced manufacturing
AerospaceAutomotiveBiotechnologyConstructionEnergyFinancial
services
Geospatial technology
Health careHospitalityInformation TechnologyRetailtransportation
許羚奕
The common solutions
Developing young workers Building competency models
and career ladders Expanding training alternatives Accessing new labor pools Transitioning workers Developing strategies for skills Engaging small businesses
The expected outcomes Ensuring the workers’ skills fit industry need Increasing integration of community Increasing the use of training as skills Providing workers with paths to career enhancing
opportunities to high growth occupations
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