Group 2

OutlineSource:

UNITED STATES DEPARTMENT OF LABOR

Current status and trends of hospitality industry: 李旻庭 (Erica)

Challenges and Solutions: 劉媞柔(Anny)

Job Training Initiative: 許羚奕(Ariel) 、黃懷萱 (Alison)

李旻庭 Erica

Why hospitality industry is a high growth industry?

Q: What’s most young people’s first job in US in 2004?

A: Food services and drinking places! ＊ Over 21% of workers were aged 16-19 →lots of young people are involved in hospitality

industry and chose it as their first job. ＊ Hospitality industry is expected to increase

17% in wage and salary employment between 2004-14

→there are lots of jobs opportunities in hospitality

industry!

Trends in the Services Sector Q: Is there advancement or future in the

hospitality Industry?A: Lots of youth are unaware of the range of

hospitality careers!→there are lots of advancement and development in this field.

Q: What’s the priority for employers?A: Find good employees, especially youth

workers. Decrease turnover=retain skilled workers→in

other words, improve the image of industry!＊ need to develop targeted strategies for

previously untapped labor pools!→need new workforce!

Challenges ＆ SolutionsAnny 劉媞柔

ChallengesImageRecruitmentRetentionLanguage skillsEmployability/ Soft SkillConsistent training models/ skill certifications

Personal QualitiesPersonal Qualities++Interpersonal SkillsInterpersonal Skills

Proposed SolutionsInvesting 2 million dollars to

recreate the field by recruiting and training new work force

Employers, public workforce system, other entities must work together

The government will provide genuine solutions, leadership, and models for partnerships

黃懷萱 Alison

Purpose of the initiative To help workers make use of new

job opportunitiesTo help people enter the field with

the right professional qualifications To help the workers gain skills to

build toward satisfactory careers

Targeted industriesExisting or emerging businesses

are being transformed by developments in technology and innovation

Following are the fields that have sustained the most impact from such developments and thus need support to attain thorough change

Advanced manufacturing

AerospaceAutomotiveBiotechnologyConstructionEnergyFinancial

services

Geospatial technology

Health careHospitalityInformation TechnologyRetailtransportation

許羚奕

The common solutions

Developing young workers Building competency models

and career ladders Expanding training alternatives Accessing new labor pools Transitioning workers Developing strategies for skills Engaging small businesses

The expected outcomes Ensuring the workers’ skills fit industry need Increasing integration of community Increasing the use of training as skills Providing workers with paths to career enhancing

opportunities to high growth occupations