PÍLDORAS EN DESTINO Icdn.bdigital.org/PDF/ForumTurisTIC2018/2_SESION_PILDORAS_I_.pdf · 19/04/2018...

PÍLDORAS EN DESTINO I

Forum Turistic – Experiencia en Destino

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Connected BUS by Foot Analytics

Datos de Estaciones Foot Analytics Platform

BusStationInfo

BusOccupancy

BusUpAndDown

FootDashboard

Footscan Data

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subidas

bajadas

Turistas40%

Residentes

60%

Tipología

Diaria45%

Semanal25%

Puntual30%

Recurrencia Residentes

Connected BUS by Foot Analytics

“What is not defined cannot be measured. What is not measured, cannot be improved. What is not improved, is always degraded.”

W.T. Kelvin

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Parc Tecnològic BarcelonaMarie Curie, 8-1408042 Barcelona

Contacto: Sr. Miquel Gummà

Foot Analytics

(+34) 610 516149

miquel@footanalytics.com

PÍLDORAS EN DESTINO I

www.Mobile72.com

Improving your customers’ experienceand operationsBarcelona, April 2018

SUN HOTEL

www.Mobile72.com

Enhancing customers experience

Features that our solution can offer

Room selection Interactive guide/map

Freedom ordering* Customized notifications

Invisible benefits redemptionPeople finder Instant feedback

Hassle free check in and out

One-click venue reservation

* For hotel services, as well as other providers – tickets, transportation, flowers, etc.

www.Mobile72.com

Also, you will improve operations

Contextual upsell or cross-sell

opportunitiesMore efficient resource

deployment

Boost your customer knowledge

Increase loyal membership

Improve staff accountability

Real-time operational indicators dashboard

www.Mobile72.com

example of a customer journeyCheck-in and room

selection

Interactive map with occupancy levels

One-click reservation

Interactive Guide / MapContextual or Customized offer

Event notification Ordering

Real-time messaging

Family Finder

Check-outMy opinionBenefits

Redemption

Keyless entry and room control

www.Mobile72.com

Álvaro García-Hozalvaro@mobile72.com

@mobile_72

Thank You!