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PÍLDORAS EN DESTINO Icdn.bdigital.org/PDF/ForumTurisTIC2018/2_SESION_PILDORAS_I_.pdf · 19/04/2018 7 subidas bajadas Turistas 40% Resident es 60% Tipología Diaria 45% Semanal 25%

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Page 1: PÍLDORAS EN DESTINO Icdn.bdigital.org/PDF/ForumTurisTIC2018/2_SESION_PILDORAS_I_.pdf · 19/04/2018 7 subidas bajadas Turistas 40% Resident es 60% Tipología Diaria 45% Semanal 25%
Page 2: PÍLDORAS EN DESTINO Icdn.bdigital.org/PDF/ForumTurisTIC2018/2_SESION_PILDORAS_I_.pdf · 19/04/2018 7 subidas bajadas Turistas 40% Resident es 60% Tipología Diaria 45% Semanal 25%

PÍLDORAS EN DESTINO I

Page 3: PÍLDORAS EN DESTINO Icdn.bdigital.org/PDF/ForumTurisTIC2018/2_SESION_PILDORAS_I_.pdf · 19/04/2018 7 subidas bajadas Turistas 40% Resident es 60% Tipología Diaria 45% Semanal 25%

Forum Turistic – Experiencia en Destino

Page 4: PÍLDORAS EN DESTINO Icdn.bdigital.org/PDF/ForumTurisTIC2018/2_SESION_PILDORAS_I_.pdf · 19/04/2018 7 subidas bajadas Turistas 40% Resident es 60% Tipología Diaria 45% Semanal 25%

4/19/2018 4

1 2

Page 5: PÍLDORAS EN DESTINO Icdn.bdigital.org/PDF/ForumTurisTIC2018/2_SESION_PILDORAS_I_.pdf · 19/04/2018 7 subidas bajadas Turistas 40% Resident es 60% Tipología Diaria 45% Semanal 25%

19/04/2018 5

Page 6: PÍLDORAS EN DESTINO Icdn.bdigital.org/PDF/ForumTurisTIC2018/2_SESION_PILDORAS_I_.pdf · 19/04/2018 7 subidas bajadas Turistas 40% Resident es 60% Tipología Diaria 45% Semanal 25%

6

Connected BUS by Foot Analytics

Datos de Estaciones Foot Analytics Platform

BusStationInfo

BusOccupancy

BusUpAndDown

FootDashboard

Footscan Data

Page 7: PÍLDORAS EN DESTINO Icdn.bdigital.org/PDF/ForumTurisTIC2018/2_SESION_PILDORAS_I_.pdf · 19/04/2018 7 subidas bajadas Turistas 40% Resident es 60% Tipología Diaria 45% Semanal 25%

19/04/2018 7

subidas

bajadas

Turistas40%

Residentes

60%

Tipología

Diaria45%

Semanal25%

Puntual30%

Recurrencia Residentes

Connected BUS by Foot Analytics

Page 8: PÍLDORAS EN DESTINO Icdn.bdigital.org/PDF/ForumTurisTIC2018/2_SESION_PILDORAS_I_.pdf · 19/04/2018 7 subidas bajadas Turistas 40% Resident es 60% Tipología Diaria 45% Semanal 25%

“What is not defined cannot be measured. What is not measured, cannot be improved. What is not improved, is always degraded.”

W.T. Kelvin

19/04/2018 8

Parc Tecnològic BarcelonaMarie Curie, 8-1408042 Barcelona

Contacto: Sr. Miquel Gummà

Foot Analytics

(+34) 610 516149

[email protected]

Page 9: PÍLDORAS EN DESTINO Icdn.bdigital.org/PDF/ForumTurisTIC2018/2_SESION_PILDORAS_I_.pdf · 19/04/2018 7 subidas bajadas Turistas 40% Resident es 60% Tipología Diaria 45% Semanal 25%

PÍLDORAS EN DESTINO I

Page 10: PÍLDORAS EN DESTINO Icdn.bdigital.org/PDF/ForumTurisTIC2018/2_SESION_PILDORAS_I_.pdf · 19/04/2018 7 subidas bajadas Turistas 40% Resident es 60% Tipología Diaria 45% Semanal 25%

www.Mobile72.com

Improving your customers’ experienceand operationsBarcelona, April 2018

SUN HOTEL

Page 11: PÍLDORAS EN DESTINO Icdn.bdigital.org/PDF/ForumTurisTIC2018/2_SESION_PILDORAS_I_.pdf · 19/04/2018 7 subidas bajadas Turistas 40% Resident es 60% Tipología Diaria 45% Semanal 25%

www.Mobile72.com

Enhancing customers experience

Features that our solution can offer

Room selection Interactive guide/map

Freedom ordering* Customized notifications

Invisible benefits redemptionPeople finder Instant feedback

Hassle free check in and out

One-click venue reservation

* For hotel services, as well as other providers – tickets, transportation, flowers, etc.

Page 12: PÍLDORAS EN DESTINO Icdn.bdigital.org/PDF/ForumTurisTIC2018/2_SESION_PILDORAS_I_.pdf · 19/04/2018 7 subidas bajadas Turistas 40% Resident es 60% Tipología Diaria 45% Semanal 25%

www.Mobile72.com

Also, you will improve operations

Contextual upsell or cross-sell

opportunitiesMore efficient resource

deployment

Boost your customer knowledge

Increase loyal membership

Improve staff accountability

Real-time operational indicators dashboard

Page 13: PÍLDORAS EN DESTINO Icdn.bdigital.org/PDF/ForumTurisTIC2018/2_SESION_PILDORAS_I_.pdf · 19/04/2018 7 subidas bajadas Turistas 40% Resident es 60% Tipología Diaria 45% Semanal 25%

www.Mobile72.com

example of a customer journeyCheck-in and room

selection

Interactive map with occupancy levels

One-click reservation

Interactive Guide / MapContextual or Customized offer

Event notification Ordering

Real-time messaging

Family Finder

Check-outMy opinionBenefits

Redemption

Keyless entry and room control

Page 14: PÍLDORAS EN DESTINO Icdn.bdigital.org/PDF/ForumTurisTIC2018/2_SESION_PILDORAS_I_.pdf · 19/04/2018 7 subidas bajadas Turistas 40% Resident es 60% Tipología Diaria 45% Semanal 25%

www.Mobile72.com

Álvaro Garcí[email protected]

@mobile_72

Thank You!

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