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scottish court
service
The Implementation of
Enterprise Risk Management
Scottish Court Service (SCS)
scottish court
service
About SCS
We provide access to Justice by supporting the operation of the Scottish Courts-High CourtCourt of SessionSheriff CourtsJustice of the Peace Courts / District Courts We do this by providing the-PeopleBuildingsTechnology
scottish court
service
About SCS
Scottish Government AgencyJudiciary & Courts Act, non-Ministerial
DepartmentAnnual Budget £85m
Estate value £400m+ Backlog maintenance approaching
£100m 50% on Salaries
scottish court
service
About SCS Continued Sixty Plus sites 3 Directorates – Field Services, Corporate
Support and Policy & Strategy 6 Sheriffdoms -
Glasgow & Strathkelvin Grampian, Highland & Islands Lothian & Borders North Strathclyde South Strathclyde, Dumfries & Galloway Tayside, Central & Fife
31 March 2009 1547 staff – increasing
scottish court
service
Buildings
scottish court
service
Buildings
scottish court
service
Customers and partners in the Justice System
scottish court
service
Customers and partners in the Justice System
scottish court
service
Customers and partners in the Justice System
scottish court
service
Customers and partners in the Justice System
scottish court
service
The Journey
Scottish Parliament 2004Reviewed current approach 2005Risk Management Framework 2006Risk Management Software 2007Support Team 2009
(OGC - 10 years to fully embed Risk Management)
scottish court
service
Our Framework and Processes
Risk management is something we face all the time in our lives, at work, at home or wherever we are, and we often manage it subconsciously.
Driving a car is one such example.
Different people will often make different judgments about how big a risk is faced.
scottish court
service
scottish court
service
When it comes to delivering a public service, we need to manage risk consciously and have a way of resolving any differences on how serious any risk is.
Keep levels of risk in perspective and learn the value of appropriate risk-taking, which is very important if we want to see innovation in the way we do our business.
Our Framework and Processes (cont.)
scottish court
service
Benefits:
Better- strategic decision making value for money service delivery management of change use of resources
reduced levels of waste and fraudgreater innovation
scottish court
service
scottish court
service
Learning
Identify
AssessReview
Address
scottish court
service
Likelihood
scottish court
service
55 1010 1515 2020 2525
44 88 1212 1616 2020
33 66 99 1212 1515
22 44 66 88 1010
11 22 33 44 55
Imp
act
Likelihood
SCS Risk Register Matrix
Insi
gn
ific
ant
Min
or
Mo
der
ate
Maj
or
Cat
astr
op
hic
Rare Unlikely Possible Likely Almost Certain
scottish court
service
Strengths
4Risk system
scottish court
service
scottish court
service
Strengths
4Risk systemChief Executive – ChampionExecutive Board processes Matrix or Heatmap
scottish court
service
55 1010 1515 2020 2525
44 88 1212 1616 2020
33 66 99 1212 1515
22 44 66 88 1010
11 22 33 44 55
Imp
act
Likelihood
SCS Risk Register Matrix
Insi
gn
ific
ant
Min
or
Mo
der
ate
Maj
or
Cat
astr
op
hic
Rare Unlikely Possible Likely Almost Certain
scottish court
service
Strengths
4Risk systemChief Executive – ChampionExecutive Board processes Matrix or HeatmapALARM Membership
scottish court
service
Strengths
4Risk systemChief Executive – ChampionExecutive Board processes Matrix or HeatmapALARM MembershipeLearning
scottish court
service
scottish court
service
scottish court
service
Strengths 4Risk system Chief Executive – Champion Executive Board processes Matrix or Heatmap ALARM Membership eLearning Self Evaluation / Healthcheck Embedded in corporate decision-making Articles in in-house magazine
scottish court
service
scottish court
service
scottish court
service
scottish court
service
Weaknesses
Lack of linkages and joint processes with Security, Health and Safety and Fire
Business Continuity Identifying risks but not reviewing them Duplicate work for Projects Not fully populated for all local courts Lack of face-to-face training and support Not embedded into our partnerships
scottish court
service
Top 5 Corporate Risks
Ability to manage Change ProgrammeAbility to live within BudgetRelationship breakdown with Scottish
Government and the JudiciarySecurity BreachSkills base and staff capacity
scottish court
service
What’s next?
Embed Risk in at start of new SCS Corporate Body
Freedom of InformationContinuous Improvement
More Stringent Project Management Controls
Compliance with Procurement Legislation
scottish court
service
Questions?
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