Yale ITS Collaborative Services and Basecamp Overview

Collaboration and Social Media

Yale Collaboration ServicesDocument Sharing and Team Sites ServiceBasecamp Overview

Adriene Nazaretian RadcliffeCollaboration and Social Media EvangelistOffice of the CIOSeptember 2014 a_radcliffe Adriene Radcliffe

Document Sharing& Team Sites

Topics Covered Today

• Brief Overview of Collaboration Services• Basecamp• Service Features• Where to get Help• Demo

Topics Covered Today

• Brief Overview of Collaboration Services• Basecamp• Service Features• Where to get Help• Demo

Overview of Collaboration Services

Voice Conferencing& Telephony

capabilities

Document Sharing& Team Sites

e-Mail & Messaging

Video ConferencingVideo Conferencing

Voice Conferencing and Telephony

Yale MeetingPlace Internally Hosted Free Up to 50 participants

AT&T Connect Externally Hosted Rates apply Up to 500 participants

Voice Conferencing

Video Conferencing

Lync Free chat and video within Yale Includes desktop screen sharing Presence enabled with YaleConnect

Adobe Connect Participants can be anywhere Free with use of “public rooms” via shared number of seats $150 one time charge for a dedicated license to setup rooms!

Room Based Video Conferencing Dedicated locations include self-service Rates apply

Document Sharing and Team Sites

Box@Yale Free, self-administered and easy to use Store files, versions, comments or assign tasks Collaborators can be anywhere

YaleShare Rates apply, Sharepoint requires an administrator Document libraries, list of links, announcement areas Must have a NETID to use

Eliapps Free, self-administered and easy to use Google Apps for Education

(faculty and students) Collaborators need to be part of your Google circles

Basecamp External to Yale, file size limit 2G Hosted project collaboration solution Files, messages, to-do lists

eMail and Messaging

e-Mail Includes YaleConnect for Administrators, department accounts and those with

HIPAA requirements Eli Accounts for faculty and students Personal calendaring is included

Email Lists Predefined self-administered email lists Great for smaller groups and departments

University Messaging Service Bulk e-Mail messages to University Hands on assistance sending targeted messages Also open to official student organizations

Unified Messaging with YaleConnect Free, works with YaleConnect accounts Access and manage your voicemail, email or calendar from your email inbox,

YaleConnect Webmail or your mobile phone. Read or listen to your voicemail messages from your email.

Topics Covered Today

• Brief Overview of Collaboration Services• Basecamp• Service Features• Where to get Help• Demo

Basecamp Sites

• Cloud-hosted collaboration site• Web-based so it works great across all platforms• Login with an email address and password• Basecamp sites for Yale departments are free• Departments manage their own sites• A site contains multiple “projects” or

collaboration areas• Track activities across all projects in a site• Calendar view across all projects in a site

Basecamp Sites

Basecamp Projects

• You only see projects in which you are a member• You invite members via eMail• Each project is pre-configured for– Text File Creating– File Upload– To-Do List– Discussion Area– Events on a calendar (support recurring meetings)

• Team members see everything• You can add a member called “The Client”, who doesn’t

see the discussion area but sees other content

Basecamp Projects

New Site Creation

Topics Covered Today

• Brief Overview of Collaboration Services• Basecamp• Service Features• Where to get Help• Demo

Service Features – Welcome and Training

• Welcome message includes links to help and online training

Service Features – Discussion Board

• The Discussion section allows you to post and reply about topics important to the projects, including options to notify others.

Service Features – To Do Lists

• You can create multiple To-Do Lists, assign the items to a participant and set a due date.

• When tasks are complete, you check them off

Service Features – Text Documents

• Simple text document creation allows you to see the content without opening the document.

• Works well for agendas and short lists

Service Features – Project Calendar

• Creating events allows you to see both a list view or calendar view

Service Features

• Upcoming project events are also visible on the main project page, and send the group email notifications

Service Features – Store Project Files

• You can also upload files to store with your project. File size limit is 2G

Service Features – Sort Project Files

• Files view can gallery or list• Views can be sorted

Service Features

• The Catch up feature allows you to see all the activity on a project since your last login

Service Features

• Participants can track a project through RSS• Participants can add content via eMail – Discussions– Creating Documents– Uploading Files

Service Features

• Projects can be deleted• Projects can be archived

Topics Covered Today

• Brief Overview of Collaboration Services• Basecamp• Service Features• Where to get Help• Demo

Where to Get Help

• Yale service page available at http://its.yale.edu/services/collaboration-and-file-sharing/basecamp

• Extensive online help is available at basecamp.com• Lynda.com has some training available

Questions?

Topics Covered Today

• Brief Overview of Collaboration Services• Basecamp• Service Features• Where to get Help• Demo

Collaboration and Social Media

Yale Collaboration ServicesDocument Sharing and Team Sites ServiceBasecamp Overview

Adriene Nazaretian RadcliffeCollaboration and Social Media EvangelistOffice of the CIOSeptember 2014 a_radcliffe Adriene Radcliffe

Document Sharing& Team Sites