Alert! Online reputacija

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Prezentacija "Alert! Online reputacija" koju je Dragana Đermanović održala na konferenciji biZbuZZ 09, 28. oktobra 2009. godine.

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ONLINE REPUTACIJA

ALERT!

www.draganadjermanovic.com

... JE:

FOOTPRINT NA INTERNETUONO ŠTO OSTAVLJATE “IZA SEBE”

NA WWWONO ŠTO DRUGI O VAMA

PRONALAZE NA WEBUONO ŠTO ĆE NAKON PRONAĐENOG

MISLITI O VAMA

SO WHAT?!

www.draganadjermanovic.com

UTICAJ NA:

1. VAS LIČNO – > PRIVATNO

2. PROFESIONALNO – > NA WEBU

3. PROFESIONALNO – > U TRADICIONALNIM MEDIJIMA

www.draganadjermanovic.com

1. PRIVATNO77% REGRUTERA ĆE VAS

PRETRAŽITI NA WEBU

35% KANDIDATA JE ELIMINISANO ZBOG PRONAĐENOG

53% ELIMINISANO ZBOG NEPRIKLADNIH FOTOGRAFIJA

http://bit.ly/2fbU3X

www.draganadjermanovic.com

2. PROFESIONALNO

http://bit.ly/AT48j

25.000 net korisnika50 zemalja svetaApril 09

www.draganadjermanovic.com

2. PROFESIONALNO

3. PROFESIONALNO –

TRADICIONALNI MEDIJI

 62% blogs were having a significant impact

on the “tone” of news reporting51% impact on the “editorial direction”76% reporters see blogs as helpful in giving

them story ideas, story angles and insight into the tone of an issue

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SM & CGM UTIČU I NA UREDNIKE I NOVINARE http://tinyurl.com/33h2hp

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INTERNET FAST FACTS 1,5 MILIJARDI INTERNET KORISNIKA (75% KORISTI NEKU OD

DRUŠTVENIH MREŽA) 31 MILIJARDA GOOGLE PRETRAGA

MESEČNO 330 MILIONA YOUTUBE PREGLEDA

MESEČNO 235 MILIONA FACEBOOK PROFILA 253 MILIONA MY SPACE NALOGA 133 MILIONA BLOGOVA

INTERNET REGIONALNO

www.draganadjermanovic.com

Yugosfera - oko 8,5 mil internet korisnika

www.draganadjermanovic.com

DELL SUCKS, DELL LIES!!! – JEFF JARVISwww.buzzmachine.com

http://bit.ly/2gaDGq

DELL Weekly

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After 2 years... Dell learned – Direct2Dell blog

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“They reached out to bloggers; they blogged; they found ways to listen to and follow the advice of their customers. They joined the conversation. That’s all we asked.” J. Jarvis

We Can Learn From "Dell Hell." Dell Did!

Customers are in control. Work with them and learn from them.

Real conversations are two-way. Think before you talk, but always be yourself. Be aware that any conversation can become global

at any time. Size doesn't matter—relevance does. Just as one

journalist can trigger a newscycle, one blogger can do the same.

Don't be afraid to apologize. One customer is part of many communities.

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How are you organized – PR vs. social media?

How do you handle negative comments?

What is the process for setting up a blog or community with franchisees?

…and about 50 morewww.draganadjermanovic.com

“...brands-only community that helps large organizations build successful social media programs”

http://bit.ly/40AUzd

“MARKETS ARE CONVERSATION”

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http://bit.ly/3m7zHC

COMTRADEGROUP.COM/blog

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COMING.RS/blog

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PREVENCIJA

1. ZNAČAJ INTERNETA

2. UTICAJ SOCIAL & CONSUMER GENERATED MEDIA

3. MONITORING

4. ANALIZA

5. PROACTIVNA ULOGA

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www.draganadjermanovic.com

MONITORING – BUDI TU!

MONITORING - RSS

www.draganadjermanovic.com

www.draganadjermanovic.com

ANALIZA

NA KOJIM MESTIMA SE POJAVLJUJETE

KOLIKO SU TA MESTA UTICAJNA (alexa.com, google trends, technorati.com, search status...)

U KOM KONTEKSTUKAKVO JE OKRUŽENJE KAKVE SU REAKCIJE

www.draganadjermanovic.com

PRIVATNO EGO-SEARCH

GOOGLE YOURSELF

PEOPLE SEARCH ENGINES

DO YOUR OWN BACKGROUND CHECK

WE ARE OUR OWN WORST ENEMY!

PRIVATNO

LIČNI BLOG MICRO-BLOGGING SOCIJALNE MREŽE KOMENTARISANJE NA FORUMIMA I

BLOGOVIMA DOMEN SA SVOJIM IMENOM GOOGLE PROFIL

www.draganadjermanovic.com

RAZMISLITE (NAJMANJE) DVA PUTA PRE NEGO ŠTO MA ŠTA

LIČNO PUBLIKUJETE NA WEBU!

www.draganadjermanovic.com

DRAGANA ĐERMANOVIĆ+381659300DDj

@GagaDjermanovic

gaga.djermanovic@gmail.com

www.draganadjermanovic.com