Ch 1 introduction to ob

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ORGANIZATIONAL BEHAVIOUR

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What Managers DoWhat Managers Do

Managerial Activities

• Make decisions

• Allocate resources

• Direct activities of others to attain goals

Managerial Activities

• Make decisions

• Allocate resources

• Direct activities of others to attain goals

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Where Managers WorkWhere Managers Work

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Management FunctionsManagement Functions

ManagementManagementFunctionsFunctions

ManagementManagementFunctionsFunctions

PlanningPlanningPlanningPlanning OrganizingOrganizingOrganizingOrganizing

LeadingLeadingLeadingLeadingControllingControllingControllingControlling

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Enter Organizational BehaviorEnter Organizational Behavior

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Contributing Disciplines to the OB FieldContributing Disciplines to the OB Field

E X H I B I T 1-3a

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Contributing Disciplines to the OB Field (cont’d)Contributing Disciplines to the OB Field (cont’d)

E X H I B I T 1-3b

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Contributing Disciplines to the OB Field (cont’d)Contributing Disciplines to the OB Field (cont’d)

E X H I B I T 1-3c

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Contributing Disciplines to the OB Field (cont’d)Contributing Disciplines to the OB Field (cont’d)

E X H I B I T 1-3d

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Contributing Disciplines to the OB Field (cont’d)Contributing Disciplines to the OB Field (cont’d)

E X H I B I T 1-3f

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There Are Few Absolutes in OBThere Are Few Absolutes in OB

ContingencyContingencyVariablesVariablesx y

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Challenges and Opportunity for OBChallenges and Opportunity for OB

Responding to Globalization Managing Workforce Diversity Improving Quality and Productivity Responding to the Labor Shortage Improving Customer Service

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Challenges and Opportunity for OB (cont’d)Challenges and Opportunity for OB (cont’d)

Improving People Skills Empowering People Coping with “Temporariness” Stimulation Innovation and Change Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior

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E X H I B I T 1-6

Basic OB Model, Stage IBasic OB Model, Stage I

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The Dependent VariablesThe Dependent Variables

x

y

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The Dependent Variables (cont’d)The Dependent Variables (cont’d)

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The Dependent Variables (cont’d)The Dependent Variables (cont’d)

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The Dependent Variables (cont’d)The Dependent Variables (cont’d)

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The Dependent Variables (cont’d)The Dependent Variables (cont’d)

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The Independent VariablesThe Independent Variables

IndependentIndependentVariablesVariables

IndependentIndependentVariablesVariables

Individual-Level Individual-Level VariablesVariables

Individual-Level Individual-Level VariablesVariables

OrganizationOrganizationSystem-LevelSystem-Level

VariablesVariables

OrganizationOrganizationSystem-LevelSystem-Level

VariablesVariables

Group-LevelGroup-LevelVariablesVariables

Group-LevelGroup-LevelVariablesVariables