Higher profit margins through back office automation with chris farrell and russ danford

HIGHER PROFIT MARGINS THROUGH BACK OFFICE AUTOMATIONRuss Danford, Chris Farrell and Rob Trail

• About SpringAhead

• The back-office conundrum

• The golden rules of back-office savings

• Peering into the future

• Summary

AGENDA

• Online time and expense report service

• Integrates with a wide array of software platforms

• 2,000+ customers

• Core, repeatable processes represent a material cost

• Billing • Payroll• Reporting & Commissions

• Errors are costly• Financial• Cash flow • Client relations

THE BACK OFFICE CONUNDRUM

1.Challenge every process you have

2.Never enter data twice

3.Never use paper

4.Build your strategy around “open” systems

THE GOLDEN RULES FOR BACK-OFFICE SAVINGS

• Sharing data between systems is now a low-cost option

• Best-of-breed apps can focus intensively on narrow problem sets

• Monolithic software providers face a major challenge

PEERING INTO THE FUTURE: OPEN API’S

PEERING INTO THE FUTURE: OPEN API’S

• The bar for software is being raised daily

• Consumer software is leading the way

• Software companies that lag will fail

PEERING INTO THE FUTURE: USER EXPERIENCE

PEERING INTO THE FUTURE: USER EXPERIENCE

• Machine learning is a precursor to artificial intelligence

• People will become increasingly resistant to repetitive tasks

• Machine learning talent is already a strategic differentiator

PEERING INTO THE FUTURE: MACHINE LEARNING

PEERING INTO THE FUTURE: MACHINE LEARNING

• Quality back-office management is a strategic advantage

• Back-office costs will decline sharply this decade

• Adopt a flexible strategy

CONCLUSION

To Participate in Our Survey,

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