English for Hotel Business: Part 3 Hotel Facilities

Part 3Hotel Facilities

Facilities of Various Hotels

in Thailand

RAMA GARDENS

Hotel FacilitiesFacilities & Service             Finest hotel properties, world-class standards of

comfort and convenience, and a professional quality of service that blend efficiency with the warmth of traditional Thai hospitality in a contemporary touch. For your convenience, the Rama Gardens Hotel provides extensive facilities and service for your comfortable stay.

Hotel Facilities• Swimming pool • Barber shop and beauty salon • Business Centre • Catering Design Consultant • Complimentary Shuttle Bus service  to/from

downtown • Crew Lounge • Currency Exchange • Garden Club Floor

Hotel Facilities• Laundry & Dry cleaning service • Limousine and car rental • Medical Services • Outside Catering • Parking • Shopping arcade with jewelry, tailor, books,

boutiques & drug store • Tour desk & travel agency

• Spa Botanica• Health Club• Swimming pool• Tennis courts• Golf• Jogging• Restaurants & Bars• Meetings & Conferences• Audio-Visual Equipment• Telefax Services• Foreign Exchange• Parking• Pool Terrace Café & Bar

• Major credit cards accepted• Multi-lingual hotel staff• Valet parking and limousine

service• 24-hour in-room dining • Daily morning newspaper • Same-day laundry service, 7 days a

week• City-wide paging facilities • Parcel and postal services• Concierge service • Shopping Arcade • Doctor’s clinic and doctor on call

24 hours • Baby-sitting service • Baby cots • Children’s hamper on request

THE EMPRESS HOTEL & CONVENTION CENTER

Facilities and Services Baby Sitting Service and Baby Cribs

Banquet and Conference Facilities Business Center with Internet

service Car Park (Capacity : 200 vehicles) Concierge Services Credit Cards accepted Daily bed Turndown Doctor (24 hrs.) Guest Services Manager Health Center Laundry and Dry Cleaning Service Money Exchange Hotel Sauna

Sauna Shopping Arcade Swimming Pool Transfer to/from the airport,

Limousine and Tour Desk 24-hours Room Service Limousine and Taxi Service Tour desk

AMARIWATERGATE

HOTEL

Hotel Facilities/Other services• Sivara Spa • Sivara Salon • 24-hour reception, porter

and concierge service • 24-hour business centre

with email and internet access

• Video conference service • Postal services • Foreign exchange facilities • Laundry and valet

services

• Limousine service • Babysitter • Shopping arcade • Tour desk (sightseeing

service) • Separate group check-in

lounge • Broadband internet

access • Wireless internet access

(Wi-fi)

Sivara Salon

aerobics and work-out studio

Facilities

swimming pool and sun deck

gymnasium

squash courts

Sports & Recreation• Swimming pool with jacuzzi and sun deck • Children's pool • Clark Hatch Fitness Centre featuring: squash courts, cardio vascular room,

gymnasium, aerobics and work-out studio, saunas, steam rooms

Swimming pool with sun deck

jacuzzi bath

• Traditional Thai Massage

• Laundry Service • Postal Stamps & Mailing

• Souvenir Shop • Room Service (0600-2300 hrs)

• Telefax Services• Foreign Exchange • Swimming pool

Word StudyMany guests have special needs. What facilities would the following people require?1. A group of business persons2. A family with young children3. A family with a baby4. A group of elderly persons5. A group of foreign guests

1. Are King size beds available in the rooms?

2. Do you have rooms with a bathtub?

3. What television channels are available in the rooms?

4. Do you have non-smoking rooms?

5. Are safety deposit boxes available at the hotel?

6. Is e-mail available at the hotel?

Questions about Hotel Facilities