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Session D4 - ARPA 2009 Conference
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Great Neighbourhoods ARPAOctober 30, 2009
• Great Neighbourhoods
•Introduction•Evolution of GN•GN ‐ this is it!•Wrap Up and Jim Diers
•Question and Answer
Presentation Overview
The Evolution ofGreat Neighbourhoods
• Research• Framework• Corporate Improvement Team Process• Governance• Transition to Operational
Researched Other Cities
• Toronto• Vancouver• Seattle• Baltimore• Philadelphia• Washington
Researched Other Cities
• Best practices– Strong Commitment to neighbourhoods– High impact strategic investment– Coordinated multi departmental approach– Ensure city building Strategies and Service match with district
neighbourhood service delivery– Web pages devoted to neighbourhood service delivery– Neighbourhood Service Centers
Creating the Made in Edmonton Approach
Framework
Governance Structure
Corporate Improvement Team Process
• Provided feedback on the framework
• New ideas
• Challenged the Framework concepts
• How to make Operational
Corporate Improvement Team Process
• Short focused and intensive
• 16 - three hour session in one month
• Over 60 staff from across the corporation
• 5 Teams broken into corporate improvement areas
• Final review of recomendatons
Great NeighbourhoodsThis Is It!
Great Neighbourhoods Goes Operational
• Incremental• Budget• Staff• Infrastructure• CIT Process• Committee
Office of Great Neighbourhoods
• Director of the Office of Great Neighbourhoods
• Great Neighbourhood District Coordinators
• Senior Planner
• Revitalization Coordinators
• Capital City Clean Up
• Neighbourhood Empowerment Team
Great Neighbourhoods Corporate Steering Committee
• High level
• Identify people and resources
• Approve/Support strategy, direction and scope
• Approve recommendation from OGN and other GN committees
Great Neighbourhood Advisory Committee Role
• Review recommendations
• Scrutinize plans
• Review issues
Great Neighbourhood Advisory Committee Role
• Discuss solutions
• Assign department staff
GNDC
Coordinate – Streamline - Facilitate & Influence
GNDC Connection
• Influence• Connecting
people and Departments
• Information• Coordination
OGN
GNDC
Projects, Programs, Services
Issue Resolution
District, Cross/Multi Departmental
•Social Worker
•CRC
•Transportation Engineer
•Land Use Planner
•Parks Planner
•Bylaw Enforcement
•EPS (Community Liaison Officer)
•Neighbourhood Revitalization Coordinator
•Project Managers
City of Edmonton/Admin.
Web Portal
Neighbourhood Revitalization
Alberta Avenue
Project leadership
Shared Vision
Challenges
Attributes
Process
Community Consultation
Physical Components
Community Components
Streetscape Improvements
Safe Streets
Beautification and Cleanliness
IMPACTS
Impacts
“Think about the many good, the many excellent things happening in this city. Along 118th Avenue east of 97th Street, a slow transformation is happening, from grungy pawn shops and bums to a colourful close-knit community. The city is doing its bit with a first-rate streetscape retrofit.”
-- Edmonton Sun Columnist Graham Hicks,September 10, 2009
Top of the List
Before
After
16 busineses have had façade improvements
Façade improvements
• Develop community directory, community events, and resource centres. Eight annual events now take place.
• Develop activities to build a sense of community
Programs and services
• 19 new businesses on 118 Ave
• Nina Haggerty Centre for Arts built, reinforcing area’s arts focus
Business development
• Departments already have resources assigned to the area.
• Revitalization Strategy focuses those resources on achieving the priorities and vision of the community.
• City Council investing over $35 million over 5 years in Alberta Avenue.
City investment in Alberta Avenue
• City Council has committed $150 million over 10 years to support neighbourhood revitalization projects.
• City Council also created a $150,000 matching grant to help start and sustain community improvement projects or activities.
City investment in Alberta Avenue
Alberta Avenue
Jasper Place
McCauley
RESULTS
Handy Bakery, before and after façade improvement
• Five blocks have undergone streetscape improvements. Five blocks are underway.
• More than 1,200 items picked up from homes, alleys
• 92% compliance on 300 community standards bylaw notices issued
Clean Up
• Good progress, still some work to do
• Actual crime dropped 24%
• 107 drug houses were reported
Crime Statistics
Sense of community
• Community Art Coffee House• Gallery, live performances, meeting place
• City staff need opportunities to work on solutions together, and to work collaboratively with the community.
• Housing section was not involved. Community did not identify housing specifically as an issue. Those staff would have provided a different perspective.
Learnings
• Design charrette workshop important.• International experts brought instant credibility.
Dan Burden and Jim Diers led various workshops.
• Focus was on what was possible (not whether it was possible)
Learnings
• Timing is everything.
• Council’s leadership, designated City staff, resources, investment, and a community willing to participate – all key components.
• Duration of activities is important
Learnings
Physical improvements, community events, business development, community involvement, reduced crime: factors in changing Alberta Avenue.
Neighbourhood Engagement
• Aim: To inspire staff and community volunteers to make their neighbourhoods the places they want them to be by engaging assets in the community and increasing connections to build a sense of community ownership.
• Key Message: People are the answer to many of the challenges Edmonton’s neighbourhoods are facing.
• In mid-November 2009, the City will conduct three "Community Evenings" with Jim Diers, renowned community engagement expert. 800+ participants expected.
• In February 2010, Jim Diers will return to Edmonton for workshops with select grassroots community volunteers and stakeholders. This will lead to small grants in late Spring 2010.
Neighbourhood Engagement
Jim Diers
Thoughts to Leave With• Build from the strengths of your neighbourhoods
• Partner where ever possible
• Coordinate across municipal departments
• Coordinate with the community
• Invest now or risk the cost be greater later
Questions