MG.2.2-2014. Smart rail services

Horizon 2020 for Rail Seminar 08 November 2013, London

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Ms. Léa Paties UNIFE, the European Rail Industry ERRAC Secretariat

1.  Seamless multimodal travel: Enhance the rail traveler experience centred on solutions that respond to customer needs to support anytime, anywhere door-to-door intermodal journeys encompassing distinct modes of transportation, including factors as travel planning, one-stop-shop ticketing and booking transactions, en-route travel companion, real-time re-accommodation.

2.  Logistic services: §  To acquire a new service-oriented profile for rail freight services based

on excellence in on-time delivery at competitive prices, interweaving its operations with other transport modes, addressing the real needs of the clientele while incorporating innovative value-added services.

§  To increase productivity, by addressing current operational and system weaknesses and limitations, including interoperability issues, and finding cost-effective solutions to these problems. Fostering technology transfer from other sectors into rail freight will be crucial for these innovation strategies to be put in place.

MG.2.2-2014. Smart rail services Challenges

1.  Seamless multimodal travel: Enhance the rail traveler experience centred on solutions that respond to customer needs to support anytime, anywhere door-to-door intermodal journeys encompassing distinct modes of transportation, including factors as travel planning, one-stop-shop ticketing and booking transactions, en-route travel companion, real-time re-accommodation.

-  Expected impact: Actions will aim at increased rail attractiveness through a new service profile for rail focused on customers by providing them with an integrated end-to-end solution for their travel needs – from transaction support to en-route assistance.

MG.2.2-2014. Smart rail services

2.  Logistic services: §  To acquire a new service-oriented profile for rail freight services based

on excellence in on-time delivery at competitive prices, interweaving its operations with other transport modes, addressing the real needs of the clientele while incorporating innovative value-added services.

§  To increase productivity, by addressing current operational and system weaknesses and limitations, including interoperability issues, and finding cost-effective solutions to these problems. Fostering technology transfer from other sectors into rail freight will be crucial for these innovation strategies to be put in place.

-  Expected impact: Actions will eventually be aimed at reaching 98% level on-time delivery, with improved loading capacity, placing rail amongst the "best-in-class" of logistic operators and guaranteeing multimodal operations. This over-arching goal will imply achieving significant gains from a diversification of the freight business, re-engineering production processes towards a leaner, more service-focused stance capable of delivering significantly higher levels of productivity (e.g. a doubling of both the revenue per employee and the annual load-runs per wagon, reduction of up to 50% in dwell times and a two-fold increase in the load factor for trains/wagons).

MG.2.2-2014. Smart rail services

§  Scope: Proposals should address one of the two main

challenges (two proposals to the same topic are therefore

possible).

§  Budget: 18 Million EUR for the topic. Estimate of repartition

included in the work programme, as follows: §  12 Million EUR for challenge 1 (seamless multimodal travel) §  6 Million EUR for challenge 2 (logistic services)

§  Type of action: Research and innovation action

§  Two stage submission procedure

MG.2.2-2014. Smart rail services

Thank you for your attention

www.errac.org

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