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远程系统管理
“
”
- Peter F.Drucker
AD
VA
NC
ED
• Remote Help Desktop
• Long-term
• No FS Admin
BA
SIC
• Remote System Assistance
• Short-term
• Assist Admin
ELIT
E • Remote Hosting Service
• No IT
• No hardware
14
/7
Rep
ort
Up
dat
e
Bac
kup
Hel
p D
esk
Mo
nit
or
Win
do
ws
SQL
Serv
er
Perm
issi
on
Nig
ht
Pro
cess
ing
Clo
sin
g
Leve
l2
Har
dw
are
Net
wo
rk
HOW DO WE
RSA Team
RSA Service
Holiday Maintenance Cover Time zones
14X7
Scheduler
Check/Monitor
Backup
Procedure
Detail Check List
Daily Customer Report
Daily Internal Report
Monthly Customer Report
Insight Healthy Files Continual Focus
OUTPUT