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Social Media: Helping Customers Find the Farmer Chapter 2. Social Media & Marketing GLENN MUSKE, NORTH DAKOTA STATE UNIVERSITY EXTENSION MARY PEABODY, UNIVERSITY OF VERMONT EXTENSION CONNIE HANCOCK, UNIVERSITY OF NEBRASKA EXTENSION* JAMES BARNES, MISSISSIPPI STATE UNIVERSITY*

Social Media: Helping Customers Find the Farmer (part 2)

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Social Media: Helping Customers Find the

FarmerChapter 2. Social Media & Marketing

GLENN MUSKE, NORTH DAKOTA STATE UNIVERSITY EXTENSIONMARY PEABODY, UNIVERSITY OF VERMONT EXTENSIONCONNIE HANCOCK, UNIVERSITY OF NEBRASKA EXTENSION*JAMES BARNES, MISSISSIPPI STATE UNIVERSITY*

Goals Understand Social Media’s role in marketing Where

does social media fit in the marketing plan?

Learn best practices in coaching farmers in social media use

Identify resources and tools available

Coaching farmers and ranchers in social media

Do as I say…not as I do?What’s the message you’re sending

to your clients

Like it or not…Social Media is here to stay!

And it’s all mobile all the time.

https://www.youtube.com/watch?v=jottDMuLesU

Goals Come from your marketing

plan

SMART

Budget Match the investment with the

outcomes

Know your customer

Know your product

Track results

Ex. In 2016 we will spend $250 on 1200 new CSA brochures which will result in 15 new members and increase our member return rate to 85%.

Marketing 101

“If your product isn’t cheap it better be unique…”

Marketing 102

“The more unique your product is…the better your story has to be.”

400 miles

ProfessionalsDisposable

Income

Women 40+

Home Cooks

Who is your target custom

er?

Target your marketing dollar

What is your intention with each marketing investment?

The story matters…and so does where you tell it.

Customers

Social/Digital/Mobile

TV/Radio

Print/Direct

So many tools…

…so little time.

Facebook

Pinterest

The Economics

of Why Facebook

What makes Facebook the P2B? Super easy to access and to navigate Customers are probably already there anyway You can target the population you want to

reachBoost a postBuild an ad

It’s pretty affordable You can measure the results Mobile friendly platform(s)

What makes Facebook Challenging?

Easy to access and to navigate? Very noisy and it’s hard to get seen Facebook changes their platform all the time It’s pretty affordable? You can sort of measure the results The landscape of social media changes so

quickly other platforms may surpass FB

The Target Market

Some Lessons Learned About Paid Ads ‐ Focus on brand awareness first and sales later‐ Focus next on fan engagement, not page likes only‐ Do not be afraid to use stock photos from shutterstock‐ Develop a Facebook page fully before launching a paid 

like campaign‐ Use any data possible to help defined a target audience 

before creating a paid advertisement‐ Brevity pays. Get to the point and stay with that point 

only

Web: www.facebook.com/msbrickstoclicks

B2C Program Facebook Page

Contact Dr. James Barnes for Details: [email protected]

Pinterest is the world’s catalog of ideas.

Launched in March 2010

Pinterest Users100 million active users (176m registered)85% female – 13% male42% online women using Pinterest67% under the age of 40Average time on site – 14 minutesAvg Length of time/month – 98 min.80% of millennial users are looking for things to

buy

Why Pinterest for Farmers?

Food and Drink is the top category 4 Billion recipesMost followed board – Delicious5.7 Billion food-related pins Top search for women – budget friendly

travel with kids

Issues in Pinterest

Requires photos – good ones! Still relatively young, urban, hipsterNeeds a strong website foundation

Strategies for success

Have a plan

Set goals/targets Set aside time

Learn the rules

Do not make it about selling

Be fun/Have fun

Track progress

Take-Home Lessons for Coaches

Focus on the best practices – not on the tool

Use the platform’s help features and tutorials

Stay current on the platforms (as a user)Hands-on Clinics work well