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Dr Katie BunnellResearch Cluster Leader, ceramic designer-maker
Dr Justin MarshallResearch Fellow, ceramic and mixed media artist, maker
Tavs JorgensenResearch Fellow, potter
Drummond MastertonResearch Fellow, metal and mixed media maker
Isabelle RisnerPhD Research Student “The integration of digital technologies into designer-maker practice: a study of access, attitudes and implications”
Increasing social inclusion throughcommunity journalism and bespoke
design
David Frohlich, Jon Rogers, Patrick Olivier, Paul Egglestone & Justin Marshall
Team and partners
TeamUniversity of Surrey (Digital World Research Centre) David Frohlich, Design Ethnographer University of Central Lancashire (Sandbox) Paul Egglestone, JournalistUniversity of Newcastle (Culture Lab) Patrick Olivier, Computer Scientist University of Dundee (Innovative Product Design) Jon Rogers, Digital Product DesignerUniversity College Falmouth (Autonomatic) Justin Marshall, Digital Maker
-----------------------------------------------------------------------------------------Commercial PartnersLancashire Evening Post Simon ReynoldsNokia Research Centre Timo Koskinen3D Systems European Ltd Colin Blain-----------------------------------------------------------------------------------------Steering groupEmily Campbell (RSA), Bill Gaver (Goldsmiths), Kate Southworth (University College Falmouth), Tim Regan & Richard Banks (Microsoft), Timo Koskinen (Nokia), Simon Reynolds (Lancashire Evening Post)
Design in the digital world is changing
• The revolution in user generated content and Web 2.0 is changing the relationship between consumers and producers, and blurring the boundaries between personal and published media
• New tools and techniques for mass customisation of objects and services are changing the relationship between designers and the public, and enabling the creation of a broader spectrum of bespoke artefacts.
• The combination of digital media with physical devices is leading to a form of ‘digital product design’ in which new digital behaviours can be given to familiar objects and surfaces
How can these trends be harnessed to improve quality of life and engagement with ICTs, especially in areas of high unemployment and social exclusion?
On the bespoke project we aim to address this question at a neighbourhood level, combining community journalism with bespoke design to enable communities to create novel ICT solutions for their own needs.
Why community journalism?Community content creation has been found to be empowering for communities in the developing world who are struggling to articulate their needs and take initiative to solve them. Web 2.0 tools enable this to be done in new ways across a range of spoken, written and visual media.
Why bespoke design?Design is a form of practical problem solving and innovation which emerges from a creative dialogue amongst stakeholders. New bespoke design tools and participatory design methods are making it more accessible to ordinary people.
Objectives
We aim to develop a new form of participatory design promoting the RSA vision of ‘design as resourcefulness’. This will involve the following steps.
1. Engage a local community in content and object innovation through a process of design-oriented ethnography.
2. Empower the community to voice its own issues and needs through a process of community journalism.
3. Design new kinds of bespoke digital connections between people within the community and to other people and services outside it.
COMMUNITY JOURNALISM PREPARATION
PHASE 1.
Engagement with local community groups in Callon & Fishwick
• Contour housing• Fishwick Rangers• YMCA• St Teresa’s Social Club• Ablaze Youth group• People’s Voice Media
• Unity FM• Preston FM Community Radio• Preston College’s Elev8 project• Surestart Preston East
Children’s Centre• Individual DJs and musicians
Journalism partner activities
Lancashire Evening PostLaunching hyperlocal news tagging serviceJan 2010
NOKIACompleted mobile journalism toolkit Nov 2009
Citizen Journalists
Guardian Society article 17/3/10Personal Blog
Ethno-journalistic news content
C. Stories of social aspiration and change
A. Community calendar and news across all the disparate organisations
B. Stories on topics identified in the field research
Community journalism rollout plan
1. Produce and distribute hyper-local printed paper(March 2010)
2. Corresponding website that hosts comment, discussion and submissions to paper (May 2010)
3. Geo-located news and information (Sept 2010)
Ethnographic fieldwork questions - Summer 2009
Who speaks for the community? How?
What are the community’s own social issues?
What is their relationship to technology?
Community requirements and priorities for design intervention?
ETHNOGRAPHY PHASE 1.
Methods of engagement, ways of gaining understanding of, insights into the area and
identifying design requirements
Co-discovery
Six community requirements areas identified through
ethnography and investigated through workshops
1. Green spaces/ environment
2. Local music making 3. Future of St Teresa’s social club
4. Crime and security 5. Information circulation & fundraising
6. Family and Technology
Bespoke kite mark…for evaluating and comparing concepts
B factor
Impact
Feasibility
Evidence
B factor
Impact Evidence
Feasibility
10
10
10
100
Impact 5Feasibility 7Evidence 7 B factor 7
Basis Kite Mark example… Extended Family Hedge
http://www.bespokeproject.org/