UXHKHPX 91

Lucy Huang Interaction Designer @ 104

Product Manager @104 Project Planner @Hyweb

UXHK

@HK

Apple store

14:00-18:00

Day 1

Day 2

09:00-17:00

Day 1

CLBC

Jesse James Garrett Designing the Designer

photo source: https://twitter.com/jjg

)

https://twitter.com/jjg

The adjacent possible.

Steven Johnson ,

Steven Johnson ,

[ JJGs Keynote speech, lucy.huang ]

2018 UXHK XD

Day 2

photo source: https://twitter.com/choongchingteo

https://twitter.com/choongchingteo

Workshop #1: Measuring emotional engagement

photo source: https://twitter.com/uxmetrics

https://twitter.com/uxmetrics

//

[#1 Measuring emotional engagement, lucy.huang ]

18

Likert Score

Before / After Test

QUIS

WAMMI

NPS

SMAQ

SUPR-Q

Kano Model

Emoji

Eye Tracking

EDA

Facial Expression

NPS (Net Promoter Score) 1/3

XXX0-10

0-6 7-8 9-10

NPS (Net Promoter Score) 2/3

NPS

NPS (Net Promoter Score) 3/3

v.s.

e.g.

[workshop #1: Measuring emotional engagement, lucy.huang ]

Lucy Huang Interaction Designer @ 104Lucy Huang