الصحة والسلامة المهنية في الفنادق

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- ٨ -

الحمل اليدوي المريح ووضع الذارعين عربة نقل برافع ذي شوآة

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- ٩ -

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- ٣٤ -

The Hotel is not responsible for loss money or other values unless it deposit in the safe deposit box .

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- ٣٧ -

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- ٣٨ -

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- ٣٩ -

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- ٤٠ -

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- ٤١ -

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- ٤٢ -

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- ٤٣ -

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אאאK z٨xאאאK z٩xאאאא

אאאאאא K

z١٠xאאK z١١xאאאא

אאאK z١٢xאאאאאK z١٣xאאאK z١٤xאאאאאK

–אFאEאW

z١xאאאאאאאK z٢xאאאאאא

אK z٣xאאאאאאאK z٤xאאאאאאאאא

אאאאאK z٥xאאאאאאאאא

K


אאאאW z١xאאאאK z٢xאאאאK z٣xאאאK z٤xאאאא

אאK z٥xאאאK z٦xאאאאאאאK z٧xאאאאK z٨xאאאא

אאK z٩xאאK z١٠xאאK z١١xאא

אK


F٦Eאא ١LאאאW J

١ J אאאאאאאאאאאאאW J

J KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK J KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

٢Lא؟אא ٣LF√EFCEאאW J ١ J אאאK ٢ J אאאK ٣ J אאאאאאK ٤ J אאאK ٥ J אאאאK


אאאF٦E ١L JאאK

JאאK ٢L١ JאאאK

٢ J אאאאאאאאK ٣ J אאאאאK

٣L١ JF√KE ٢ JFCKE ٣ JFCKE ٤ JF√KE ٥- ) ×.(


אאאאאאאא

א

אא

א

א

א

٧

א ٢٥١ אא אאאא אאאאאא

אאאWאאאאאאאK

אאאW • אאK • אאK • אאK • אאאאאK • אאאK • אאאאאאK • אאאK • אאאאאאאאא

אK • אאאאאK


אW אאאאאאאאא

אאאאאאK


אאK אאאאאאאאW

אאאWאאאאאאאא،אאאאאא

K אאאWאאאאא

אאאאאK

אאאאאאאאאאאאאאאאK

אW

אאאאאאFאאאאאאאאאא

אאאאאאEK אאאאאא

אאאאאאאK


אאW אאאאאא،

אאאK

אFEWאאW

J אאW אא،

אאאא?אא?אאאאK

J אאW אא

אאאאאאאK אאאאאא

אK

אאW אאא

אאאא،אאאאא

אאאא،אאאK

אאW אאא

אאאאאאאאאאאאאKאאאאאא

אאאאאK



אW

אאאאאאאאאאאאאאאאאא

אאאאאאW

z١xאאאאK z٢xאאאאK z٣xאאאאאK

אW אאאאאאא

אאאאאK אאאאW

אאאא אZ

אאא W אאאא

אZ אאא

אאאאא،אאאאאאW

E אאאW אאאאאאא،א

אאאאא،אאאא


אאאאאא،אאאK

E אאאW אאאאא،

،אאאאאאאאאאא٤٠א

אאאאאאאאא

אאאK JEאאאאאאW

אאאWאאאאאאאאאא

אאK אאאWאאאאאא

א،אאאאאאאK

אאאאאאW אאאאאא

אאאאW z١xאאאW


אאאK אאאאא

אאאאK z٢xאאאW

אאאאאאK



אאאאאK z٣xאאW

אאאאאאא،אאאאאאא


z٤xאאW אאאאאאK

GGאאאאאאא אאW

z١xאאאאאאאאאאאFאאאE

א،אאאאאאאאאאK

z٢xאאאK z٣xאאאא

אאאאK z٤xאאאK z٥xאאאאאאאאK z٦xאאאF––KE z٧xאאאK z٨xאאאא

אאאאאK אאאאאW

z١xאאאא،


אK z٢xאאאאאאאאאא

אK z٣xאא،אא

אאאK z٤xאאאאא

אאאK z٥xאאאא

אK z٦xאאאאא

אאאK z٧xאאאאא،אא

אאאK אאאאאW

אאאאאאאאא


אKאאאאא

K z٨xאאאK z٩xאK z١٠xאאאK z١١xאא–אאא

אK z١٢xאאK


אאאאW אאאאא

Kאאאאאאאאא

אאKאאאאK אאאאאא

אאאK אאאאא


אאKאאאאאאאאאא

אאאאאK אאאאאאאאא

אאאאאאאאאK

אאאאאאאא

אאאאאאK


אאאאאאאאא



אאאאאאאאK

אאאאאאאאאאאאאאאאאאK

אאאאאאאK


אאF٧E ١WאאאW Eאאאאאאאא ١ J ٢ J

EאאאאאאW אKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאאאאאKKKKKKKKKKKKKKKKKKKKKKKKKK EאאאאKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK ٢WאאאW Eא ١ JאK٢ JאK ٣ JאאK

Eאא ١ JאK٢ JאK ٣ JאK٤ JK

٣W؟אאאאאא ٤Wא؟א


٧??אא ١WE١ JאאאK

٢ JאאאK EאאאאאאאK

אאאאאאאאא

K Eאאאא

אאאא אאא

٢W–٣ –٤

٣WאאאאאאW ١ JאאאK ٢ JאאאK ٣ JאאK ٤ JאאK

٤WאW ١ JאאK ٢ JאאאK

אאאא

אאאאאאאא

א

א

٨


- ٦٥ -

אאאWאאאאFאאEאאאK

אאאW JאאאאאאאK JאאK JאאאK JאאK JאאK JאאאאאאK Jאאאאאאא

K JאאאאK


- ٦٦ -

אאW אאאאאאאאא


אאאאאאאאאK

אאא?אKK?אאאאאאאאאאאאא

K אאאאאאאא

אאאא،אאאאאאK


אא،אא،אאאאאאK

אאW z١xאאאאא


z٢xאאאאK z٣xאאא،אא

אאאא،אאאאK


- ٦٧ -

אאW אאאאאאא

FאאEא،אאK

אא،אW z١xאאאאאאאא

אאאאאאאאאK

אאאאאאאK

z٢xאאאאאאאאאאאא

אאאאאאאאK


אאאאK

z٣xאאאאאאאאאאאK


אא،אאאאאאאא

אא،אאאאאאאאK

z٤xאאאאאאאW


- ٦٨ -


אKאאאאאאאאK

אאאאאאK

z٥xאאאאאW אאאאא


אאאאאאאאK

אW אאאאאא

אאW EאאK EאאK EאאאאאאK EאאאאאאK

Eאאאאאא אאאK

EאאW אאאאאK



- ٦٩ -

EאאW אאאאאאאאא

אKאאאאאאאאאאK

Eאאאאאאאא

אאאאאאאאKאאא

אא٢אאאא٥}١אאאא

٥}٠אK EאאאאאאW

אאאאאאאאאKאאאאאא

אאאאאאא٢٠٠٠٠٠אאאאK

Eאאאאאא אאאK

אאאאאאאאאאאאאא،אא

אאK אאאאאאא

אW אאWאאK

אאWאאאK אאWאאK אאאWאאK


- ٧٠ -

אאWאאאאאK אאWאאאאאK אאWאאאאאK אאWאאאאאK

אאאK

א

אאא

אא

אא

אא

א

אא

א

אא

א

אא

١א א

א

אאא

א

א

אאא

א

א

אW אאא

K אאאאK

EאאאאאK EאאאאאK EאאאאK EאאאאK

א??א?K? אאאאאא

אאאאא––אאאK


- ٧١ -

אאאאW אאא،אאא،

אאאאK אאאאW


K אאאאאWא

،אK

WאאאW אW

١ JאW אאא

W Jאאאא

אא٠אאאאאא

אאאאאאאאאא٠

JאאWאאאאאאאאא

אאאאאאאאKאא

אK


- ٧٢ -

٢ JאW א–אאאא–

א–א–אאאאאאK

אאאאאאא

אאאאאאאאאאאאאאאאאאאא

אKאאאאאK

WאאאW אאאאא

א،אW ١ JאאW


אאאאאאאא،אאאאאK

אאאאאאW

z١xאאאאאאK z٢xאאא،אאאאא


z٣xאאאאאאא אאK


- ٧٣ -

אאW J אאאאאK J אאאאאאK J אאK J אאאאאאK

٢ JאאW אאאאאא


אK אאאWאאאא

אאאאאאאאאאKאאאא

אאאאאאאאא–א–אאK

٣ JאW אאאאא–א

–אאאאאאאאאא

אאאK


- ٧٤ -

אאF٨E ١WW Eאאאאאאא KEF

Eאאאאא KEF Eאאא KEF ٢WאאאW EאאW ١ JאאאאאאK ٢ JאאK ٣ JאאK ٤ JK EאאW ١ JאאאK ٢ JאאאאאK

٣WאאW אאאW

١ JKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK ٢ JKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK ٤Wאאא؟


- ٧٥ -

F٨Eאא ١WE

E E

٢W–٤ J٢

٣W١ JאאאאאK ٢ JאאאאאK

٤WאאאW ١ JאK ٢ JאK

א

אאאאאאאא

א

٩

א ٢٥١ אא אאאא א

- ٧٦ -

אאאWאאK

אאW JאאK JאאK JאאאאאK JאאK JאאאאK JאאאאאK JאאאאאאאK JאאאאK JאאאאK JאאאK JאאאK JאאאK JאאאאאK JאאאK


- ٧٧ -

א– אW


אKKאK אאאאאא

אאK אW

אאאאאאK ١٠٠٠אאאא

،אאאאK אאאאאאאא

אאאאאאא،אאאאאאאא

א،אאאאאK

אאאאאא

אאאאאK

אא?אאא?אאא?אK?

אאאאאאאאKKKאא?אK?א

אאאאאא،אאאאא،


- ٧٨ -

אאאאאאאאK

אאאאאאאאאאאFE،אאא

אאאאאאK

אאאאאאאאאא،אאאאא،

אאאאאא،אאאאK

אאאאW אא،א

אאאW אא،א،אא،אא،

K אאא

אW אWאאא

אאאאK

אאאאאאאאא אאאאאאא

אאאאKאאאאK


- ٧٩ -

אאW אאאW

WאאW אאאאאא

אאאאאאK

WאאW אאאאאאK

WאW אאאאא

א،אאאאאאאאאאאK

אWאW אאאאאאא

אK WאW

אאאK WאאW

אאK WאאW אאאאאאK WאאW

אK WאאW


אאאאW


- ٨٠ -

١ Jאאאאאאאא،אאאאאא

אK ٢ JאאאK ٣ Jאאא،א

אאאK אאאFאWE

אאW ١ JאאאK ٢ JאאFKE ٣ JאאFאאאאKE ٤ JאאאK ٥ JאWאאK ٦ J אאאK

אאאW אאאאW

F١EאאW אאאאא

K F٢EאW

אאאאאאאאאאאא،

אאאKאאאK

F٣EאW אאאא

אאK


- ٨١ -

F٤EאאW אאא،אאא

אאאאאאאK

F٥EאאW אאאאאא

אאאאאא،אאא،א

אאאאK אאאW

١ JאאW אאאאאאא

אאאאK אאאאW

z١xאאאאאאאאאאאאK

z٢xאאאאאאאא אאאאאK

z٣xאא K

z٤xאאאאאאאאאאאאאאאאאאא

אאאKKאאאאK


،אאא


- ٨٢ -

אאאאאאאאKK

אאאאאאאאאאאאאא٠א

אאאאאאאאאאאאאאאאאאאאאאא

אאאאK ٢ JאאאאW


אאאK

٣ JאאW אאאאאאאאאא

אאאאאאאK אאאW

z١xאאאאאאאאא אא

אאK z٢xאאאאאאאאאא

אK ٤ JאאאW

אאאאאאאא אאא

אאK


- ٨٣ -

אאאאאאאא

אאאאK ٥ JאאW


אאW אאW

אאאאאאאאאאK،אא

אאאאאאאאאKKאK

אW אאאW

EאK EאאK EאK

FE،אאאאא

אאאאאאKאאא

אאא،אאKאאא

א،אאאאאKKאאא

?אK?


- ٨٤ -

אאW אאא،אא

אאאאאאK

אא?א?אא?א?אאאא?א?،אאא

אאאאאאאאאאFEאK

אאאאאאא،אFאEFא

EK אאאאא

אK אאאאאא

אFאEאאFאKE אאאאא

אאאא،אאאאK

אאFאאWE אאאאאאא،א

FאאKE אFאאEאאאא

אאאאאK


- ٨٥ -

אאאאאאא،אאאאאאא

אאאאK אאאאא،אאאא

אאאאאאאאK אאאW

אאFWEW אאאFE،אא

אאאK אאאא،אא،

אאאא١٠א،אא١٠K אא?W?

אאא????אאאאאאאF١٠אEא

אאF١٠٠٠٠٠א١٠אEאאאאFא

EאאאאאאאאאאK

אW אאאאאאא

אאW EאאWאאאא

אאאאאאאאאK

EאאWאאאאאאאאאאאאאאאאאאאK


- ٨٦ -

EאאWאאאאאאאא

EאאWאאאאאאאאאאאאא

אאאאא?אK? אאאאאאאא

אאאK אאאאאא

אאאאאאאאאאאאאאאאאK

Wאאאא Wאאאאא

אא،אאאאאאאאאא،אאאאאאאK

Wאאאאאאא،אאאאאK

WאאאאאאאאK


- ٨٧ -

אא?٩? ١Wא؟ ٢Wאא؟אאא ٣Wאאא؟ ٤Wאאאא؟ ٥Wאאא؟א ٦W؟אאאא


- ٨٨ -

אא?٩?

١WאאאאאאאאאאאאאאאKKאK

٢Wאאאאא

אאאK? אאאאW

١EאאK ٢EאאK ٣EאK ٤EאK ٥EאK ٦EאאK ٧EאאK ٨EאאK ٩EאאK

٣WאאW ١ JאאאK ٢ JאאFKE ٣ JאאFאאאאKE ٤ JאאאK ٥ JאWאאK ٦ JאאאK ٤WאאאאW


- ٨٩ -

١EאאK ٢EאK ٣EאK ٤EאאK ٥EאאK

٥WאאאW ١ JאאK ٢ JאאאאK ٣ JאאK ٤ JאאאK ٥ JאאK

٦W١EאאK

٢EאאK ٣EאאK

אאאאאא

אאאאאאאא

א

אא

א

א

א

١٠


- ٩٠ -

אאאWאאאאאאK

אאאW JאאאאK JאאאאאאK JאאאאאאK JאאאאאK


- ٩١ -

אאאא W


אאאאאאאאא


אאK



אאW אא?W????א


אK

אאאW z١xאאK z٢xאאW??

?א??אאאאאאK?

z٣xאאאאאK


- ٩٢ -

z٤xאאא?––?אאאאא?

א،אא،אK? z٥xK z٦xאאאאאא

אK z٧xאאאאא?،

?K

אאאאאW Wאאאאאאאאאא

אאאאאאאאK WאאאאאאאאK WאאאאאאK

KאאאאאאWא WאאאאאW

אאאאW –אאWאאאאאאW ١ JאאWאאאאא

אאאאאאאאאאאאאאKאW

JאאאאאאאאאאאK

JאאאאWאאאאאאאK

JאאאWאאאאאאאאאאאאא


- ٩٣ -


אאאאאאאK JאWאאאא

אאK JאWאאאאאאאK JאאWאאאאאW

EאאאאאאאאאK EאאאWK EאאאאאאK Eאאאא

אאK אאWאאאא

אאאאאאאאאK

Jאאאא?אW? אאאאא

אאאW z١xאאאא

K

z٢xאאאאאאאאאK

–אאאאW אאאאW

z١xאאWאאאאאW EאאאאאאK


- ٩٤ -

EאאK EאאK Eאאאאאא

אK EאאאWאאא

W JאאWאאאאא

אאאאאאאK

JאאWאאאאאאאאאאאא

אK z٢xאאWאאאאאא

אK z٣xאאאאאאK z٤xאאWאאאאאאאא

אאאK א

אאאאW JאאאאאאאאאK JאאK JאאאאK JאאאאאK JאאאאאK Jא٠ Jאאאאא?א?٠ Jאאאאאאא٠


- ٩٥ -

Jאאאאאא٠ z١xאאאאאאK z٢xאאK


- ٩٦ -

אא?١٠? ١W؟אא ٢Wאאאא؟אא ٣Wאאאאאא؟אאא


- ٩٧ -

אאא?١٠?

١WאאW????אאאאאא

אאאאאאאK

אאאW ١ JאאK ٢ JK ٣ JאאאאאK

٢WאאאאאW

WאאאאאאאאאאאאאאאאאאK

WאאאאאאאאK WאאאאאאK אWאאאאאאK

٣WאאW

–אאK JאאאאאK Kאאאא -ج

אאאאא

אאאאאאאא

א

א

א

א

א

١١


- ٩٨ -

אאWאאאאאאאאK

אאW אאW

١ J אאאK

٢ J אאא

٣ J אאא

٤ J אאאאאאאא ٥ J אאאאאאאK ٦ J אאאאK

אאאWאאאא١٠٠٪

אאW١٢

אאW ١ J אאא

٢ J אאאא

אאW אאאא


- ٩٩ -

אW

אאאאאאאאאאKאאאא

KאאאאאKא

אאאאאאאאאאאאKא

אאאאאאאאאאאאאאאאKא

אא،אאאאאא،אאא

אאKאאאאאאאאאאאאא

אאאאאאאאK

WאאאאW

אאאאאHotel Divisions W

- אK - אאK - אאK - אאK - אK - אאאK - אK


- ١٠٠ -

אאאW - אSecurity Manager - אAssistant Security Manager - אאאאאא - אאא - אא - אא - אאאא

Jאאא אאאאאאאאKאThe Security Divisionא


אאאאאKאאאאאאאאאא

אאאאאאKאאאאא



Patrolling the property אאאאאאאאאאאKאאאאאא

אאאאאאאאאK


- ١٠١ -


אאW אאאאאאא

אאאKאאאאאא

אKאאאאאW • אאאאאאאK • K • אאא • אK • אאK • אאK • אאאK

• אאK

• אאאאא K

אאאאW

- אאאאFront Of The House

- אאאאBack Of The House - אאLobby - אGuest Rooms - א - א


- ١٠٢ -

- אא - א - אא - אאא - א - א - א - א - א

- א - אא - אא - אא - א - אא

אאאWאאאW

١ J א٢ Jאאאא٣א Jאאאא

אאאאאאאאאאאאאאאאאאאאK

WאאאאאאW

אאאאאאSecurityאאא،אאאSecurity Manager


- ١٠٣ -

אאאאאאKאאאאאאאא

אאW - אאK

- אK

- אאא

- אא

- אאאאא

- אאא - אאK Kאאאא -

- אא

- אא

- אאא

- א

- אא

- אא

- א

- א

- אאאא

- א

WאאאW אאאF١١ J١WE


- ١٠٤ -

• אא

• אאא

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Jאאאא אא١٩٨٦

Jאאאאאא١٩٩٤

א ٢٥١ אא

אאאא

אאאW 1. Ellis, R. and david M. Stipanuk (1999). Security and Loss Prevention

Management. Michigan: The Educational Institute of the American Hotel

and Motel Association.

2.Kasavana, M. and Brooks,R (1998) Front Office Procedures. East Lasing,

Michigan: The Educational Institute of the American Hotel and Motel

Association.

3. Kohr, R. (1991) Accident Prevention for the Hotels Motels and Restaurants. New York: Reinhold.

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אאWא٨٢ אאWאאאאאא٩٧

אאWאאאאא ١٠٥ א ١٣٢

אא ١٣٣

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الصحة والسلامة المهنية في الفنادق