青树图书馆评估尝试：实施，数据收集和分析

Evergreen Libraries Assessment Pilot:

implementation, data collection and analysis

周文杰Wenjie Zhou

案例 1：基于学校图书馆的社区服务评估Case study1:A School-Library-Centered Community nformation Resource Sharing Model and Its Impact on Cultural Life of Rural Communities in China

Qinghai 青海 :Datong 大通GongHe 共和

Li Jia Shan 李家山

Gansu 甘肃 :TianZhu 天祝TongWei 通渭HuiNing 会宁

Shaanxi 陕西 :Danfeng 丹凤Puchen浦成

JiangSu 江苏：Dongtai 东台HuaiYin 淮阴

Yunnan 云南：Shidian 施甸

Zhongdian中甸

Guizhou 贵州：Zhen Yuan 振远Zhen Hua 振华

Beijing 北京 : HeBei 河北

AnNing 安宁Sunvillage 太阳村

EEF’s Outreach in China

研究工具和方法Research Methodology and Tools

总计发放问卷 =1350其中天祝青树图书馆 =1000通渭青树图书馆 =350回收率 =90%

Total of surveys sent = 1350 Surveys sent via Tianzhu students = 1,000Surveys sent via Tongwei station = 350 Return rate for both surveyed population groups = 90%

天祝被调查者的民族分布Respondents’ Ethnicity in Tianzhu

Han

Mogolian

Tibetan

Tu Hui Man

Dongxiang

Han Tibetan Tu Hui Mogolian Man Dongxiang

天祝受调查者的教育程度Level of Education

Tianzhu (N=903)

% Tongwei (N=316)

%

Four Year College 37 4 % 8 3 %

Community College 65 7 % 17 5 %

Vocational School 23 3 % 3 1 %

High School 253 28 % 111 35 %

Middle School 375 42 % 137 43 %

Elementary School 144 16 % 35 11 %

Unspecified 6 1 % 5 2 %

受调查者家庭收入状况Household Incomes

Tianzhu (N=903) Tongwei (N=316)

家中是否具备上网条件的调查Internet Access from Home

Internet access

Yes %

Internet access

No %

Tianzhu 66 8% 806 92%

Tongwei 11 4% 281 96%

对图书馆服务的满意度Satisfaction Level with Services and Programs at

the Library/Book Station

Tianzhu (N=903) Tongwei (N=316)

Hours of Operation

Very satisfied 33.3% 20.6%

Satisfied 53.8% 64.9%

Not satisfied 12% 12.7%

Services Provided

Very satisfied 22.9% 23.1%

Satisfied 66.8% 62%

Not satisfied 9.4% 13.6%

不同民族读者的满意度Satisfaction Level by Ethnic Group in Tianzhu

Minorities Han Chinese

Satisfied with hours of operation?

Very satisfied 37.2% 30.8%

Satisfied 52.5% 54.7%

Not satisfied 9.2% 13.8%

Satisfied with print resources?

Very satisfied 26.4% 22.1%

Satisfied 66.7% 66.7%

Not satisfied 6.7% 10.1%

Satisfied with electronic resources?

Very satisfied 18.6% 13.4%

Satisfied 57.5% 56.5%

Not satisfied 15.6% 23.2%

Satisfied with services provided?

Very satisfied 23.4% 22.5%

Satisfied 66.1% 67.2%

Not satisfied 9.2% 9.6%

不同收入人群对服务的满意度User Satisfaction by Level of Income in

Tianzhu

< 1000 yuan

1001 – 10,000 yuan

10,001 – 20,000 yuan

> = 20,001 yuan

Do not have Internet access from home 92.9% 93.9% 82.7% 51.7%

Never used electronic resources 73.8% 76.1% 71.4% 77.6%

Not satisfied with electronic resources 26.2% 21.6% 15.3% 20.7%

Don't know how to search or use library resources

16.7% 10.2% 5.1% 3.4%

Not satisfied with the library’s print resources 19% 8% 5.1% 19%

Library services do not meet needs 16.7% 9.4% 8.1% 5.2%

Not satisfied with library hours of operation 14.3% 13.5% 6.1% 5.2%

不同教育水平的读者对服务的满意度User Satisfaction by Educational Level in Tianzhu

Four year College

Community College

Vocational School

High School

Middle School

Elementary School

Do not have Internet access from home 51.4% 66.2% 84.6% 90.4% 93.6% 96.5%

Never used the library’s e-resources 72.9% 75.4% 88.4% 70% 77.9% 77.1%

Not satisfied with the library’s e-resources 13.5% 18.5% 23.5% 20.8% 19.8% 21.5%

Library services do not meet needs

2.7% 4.6% 7.7% 10% 9.9% 11.1%

Not satisfied with library hours of operation

0% 9.2% 11.5% 10.4% 13% 16%

不同收入人群从图书馆服务的获益情况Benefits Perceived by Income Group in

Tianzhu

< 1000yuan

1001 - 10,000 yuan

10,001 - 20,000 yuan

>=

20,001 yuan

Enrich cultural life 38.1% 33.9% 55.1% 46.6%

Continue education 19% 12.6% 13.3% 10.3%

Acquire practical

knowledge & skills

14.3% 13.5% 1% 6.9%

不同教育程度读者使用天祝青树图书馆状况Using Library Resources by Educational Level in Tianzhu

Four year College

Community College

Vocational School

High School

Middle School

Elementary School

Purpose of visiting library?

Read books, magazines & newspapers? 40.5% 55.4% 57.5% 57.6% 53.1% 60.4%

Borrow books 27% 18.5% 11.5% 19.5% 21.9% 13.9%

Use e-resources 2.7% 1.5% 0% 2.8% 1.1% 2.1%

Types of materials used?

Magazines & newspapers in Chinese 37.8% 55.4% 30.8% 35.2% 30.9% 27.8%

Books in Chinese 21.6% 18.5% 34.6% 39.6% 41.3% 39.6%

Books in Tibetan 5.4% 1.5% 0% 3.6% 2.7% 5.6%

E-resources 2.7% 0% 3.8% 3.2% 1.3% 2.1%

Skills and knowledge of using library resources?

Don't know how 2.7% 7.7% 3.8% 7.6% 12.3% 11.1%

读者到馆情况及阅读习惯Library/Book Station Visits &Respondents’ Book Reading

and Purchasing Habits

Tianzhu Tongwei

Library/Book station visits

At Least Once a Week 61.8% 38.9%

At Least Once a Month 17.4% 33.2%

Less Than Once a Month 18.8% 25.9%

Impact on leisure reading

Time on Reading Increased 59.9% 56.3%

Time on Reading Unchanged 27.2% 27.5%

Time on Reading Decreased 6.8% 11.4%

Impact on spending on books

Increased 21% 22.8%

Unchanged 24.4% 20.6%

Decreased 53.7% 48.7%

案例 2：青树图书馆社区服务项目评—估 以沼气服务为例

Case Study of Promoting Biogas Energy by Evergreen Libraries in China

青树图书馆在沼气服务项目中的角色The Roles of TEL in BPP

调查设计Survey Design

A survey was designed by a specialist from the EEF for this study. The EEF has helped fund this study and the TEL administered the survey. The survey covers the farmer’s basic background information, the reason(s) that farmers enroll in the government biogas program, government support, and benefits of the program, etc. The main purposes of the survey are to assess the effectiveness of the BPP and the TEL’s promotional activities. One hundred questionnaires were sent out to selected farmers who are identified as the head of a household. Their families have installed the biogas system. Ninety seven questionnaires were completed and returned for analysis. To make sure all data collected were reliable, researchers from the TEL contacted local government officials, asking them to check and certify the questionnaires.

调查结果 1Survey Results 1

Items Percent

Savings on utilities 93.8

Biogas dregs as free fertilizer 52.6

Promotional activities by TEL 52.5

Government financial aids 47.4

Clean energy 25.8

Influence from other biogas users 17.5

在政府实施的沼气建设项目中，影响农民参与的因素Factors Affected Farmers’ Decision to Enroll in

Government Program

节约的经费Savings and Expenditures on

Biogas EnergySavings per Year/Family (Yuan)

Minimum Maximum Mean

Savings on utilities 100 1600 698

Savings on chemical fertilizer 100 800 296

Total savings 250 2000 1037

Expenditure per Year/Family (Yuan)

Installation (paid by government)

1200

1200.00

1200.00

Other expenditures (paid by farmers)

2140 2850 2444

沼气项目的功能Function of Biogas Energy

受访者年龄Age

受访者平均家庭收入Average Annual Household Income

结论 Conclusion

Overall, the BPP case study indicates the TEL has achieved several of its goals as it expands from offering reading based service into training and instructional based outreach services. The benefits of their service to the local residents are immediate and evident. However, data used for this study are not sufficient to confirm TEL’s capability to provide technical support nor can they help predict the sustainability of these programs, especially those technological- and product- specific ones. Methodical and timely assessments are essential to identify necessary refinements and enhancement of future programs.

Acknowledgement

Thanks to Dr. Faith Chao, President of EEF, for her vision and continuing support to CERLS libraries.

Thanks to the Bill and Melinda Gates Foundation for providing much needed funding for the project.

Thanks to all the CERLS librarians and teachers who have made CERLS greener.

Thanks!

Evergreen Education Foundation:http://www.evergreeneducation.org/EvergreenNew/index.htm